Riyam Hotel

Muscat 23.62137500, 58.55082000 , Building 3451, Mutrah (Show on Map)
7.4
Good


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Summary of reviewsRiyam Hotel, situated in the heart of Mutrah, serves as a strategic and convenient base for exploring Muscat's myriad attractions, including the Mutrah Souk, the Corniche, the fish market and the historic old town. Its uphill location offers breathtaking views of the mountains and sea, balancing tranquility with accessibility. While the location is somewhat removed from central Muscat, convenient parking and proximity to major highways make it easy for guests traveling by car.

The breakfast at Riyam Hotel has received largely positive feedback for its generous and diverse offerings. The buffet-style meal included traditional items and continental options, although there are notes on the absence of breakfast in the current offerings, which may be a concern for future guests.

Rooms at Riyam Hotel are well-regarded for their spaciousness and comfort, often featuring pleasing views of the pool or sea. Guests appreciate the clean and tidy accommodations, but some note that the decor feels a bit outdated and could use updates. Maintenance issues like malfunctioning appliances and cleanliness inconsistencies in certain areas have been reported.

Cleanliness standards at the hotel receive mixed reviews. While many guests praise the general neatness and well-maintained pool area, others identify specific areas needing attention, such as dirty curtains, rusty bathroom fixtures and inconsistent cleaning schedules.

The staff are a highlight for many guests, earning praise for their friendliness, professionalism and attentiveness. Reception and housekeeping teams are particularly noted for their helpfulness and polite demeanor, enhancing the overall guest experience despite occasional communication challenges and minor service hiccups.

WiFi connectivity at the hotel presents a mixed picture with strong signals in common areas but frequent issues in guest rooms. While some guests find the WiFi sufficient, others report unreliable and slow connections, which could be a drawback for those needing robust internet access.

The gym offers basic facilities and access to the pool but would benefit from better maintenance and more equipment to meet guests' expectations fully. The outdoor pool, however, is frequently praised for its beauty and relaxing atmosphere, providing a pleasant spot to unwind.

Parking is ample and convenient with clear benefits for those traveling by car, though more explicit instructions regarding parking facilities could improve the experience. The beds are generally regarded as clean and comfortable, contributing to a good night's sleep despite isolated reports of old linens and odd odors.

Overall, Riyam Hotel offers a largely positive stay experience, highlighted by its strategic location, comfortable rooms, friendly staff and enjoyable pool area with some opportunities for improvement in cleanliness, maintenance and WiFi connectivity.
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Hotel with Outdoor Pool

Room Types
Classic Double Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

Classic Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Executive Suite This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

Budget Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room has air conditioning, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 1 bed.

Standard Twin Room with Garden View Providing bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a balcony, this twin room also provides air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.

Superior Family Room The unit offers 1 bed.

Guest Reviews
7.4
Good
Location
Located in the heart of Mutrah, Riyam Hotel offers a strategic and convenient base for visitors exploring Muscat. The hotel is within walking distance to notable attractions like the Mutrah Souk, the Corniche, the fish market and the historic old town, providing guests with easy access to local culture and shopping. Although it sits a bit uphill and may be harder to reach on foot, the elevated position rewards visitors with breathtaking views of both the mountains and the sea, adding an extra layer of charm to the experience. The surrounding area is serene and peaceful, ensuring a quiet stay away from the bustle of busy tourist spots.

The hotel's proximity to major highways makes it easily accessible by car, offering a straightforward route from the airport and other parts of the city. While some guests find the location a tad far from central Muscat and public transportation, taxis and rental cars mitigate this concern, facilitating easy commutes to the city center, beaches and other attractions. Additionally, the convenient parking further enhances accessibility for those traveling by car. The nearby LuLu supermarket is another plus, providing a convenient option for quick shopping trips.

Overall, Riyam Hotel's location balances tranquility with accessibility, making it a great option for those looking to explore Mutrah and its surroundings while enjoying a peaceful retreat.

Breakfast
Riyam Hotel offers a breakfast experience that has garnered largely positive feedback from guests. Many visitors describe the breakfast as very good, generous and extensive with a wide variety of dishes available. A standout feature mentioned is the delicious and hearty offerings, which include traditional items and continental options such as fried eggs, muesli, vegetables and fruit salad. The buffet-style meal is often praised for being well-stocked and diverse, featuring nice Omani coffee and a sufficient spread to satisfy different tastes.

However, some guests have noted that the breakfast could benefit from more local products and flavors to enhance its authenticity. A few reviews indicated that the quality was average or not fresh and a handful mentioned the breakfast as poor or terrible. Furthermore, it's worth noting that breakfast is no longer offered at this accommodation, which could be a significant drawback for future guests.

In summary, while there are some mixed reviews, the breakfast at Riyam Hotel has been positively received for its generosity, variety and heartiness, making it a considerable aspect of the stay for many visitors.

Rooms
At Riyam Hotel, guests consistently appreciate the room size with frequent mentions of spaciousness and comfort. Many rooms feature attractive views of the pool or the sea, enhancing the experience. The comfortable and spacious accommodations often include convenient amenities such as a balcony, iron and well-functioning air conditioning.

The rooms, often described as clean and tidy, come with cozy beds and tasteful furnishings. Despite the positive feedback on room comfort and cleanliness, some reviews indicate that the hotel could benefit from updates, noting that the decor and furniture feel outdated. Additionally, certain areas such as the bathroom curtains and some rooms have been highlighted for cleanliness issues. Noise from appliances like the fridge and AC units can be bothersome and guests have reported issues with room maintenance, such as malfunctioning phones, dim lighting and lack of secure locks on doors.

Overall, Riyam Hotel's spacious and well-equipped rooms with pleasant views leave guests feeling satisfied, though there's room for improvements to enhance the overall living experience.

Beds
Riyam Hotel boasts a combination of positive experiences when it comes to their beds. Many guests have praised the cleanliness of the bedding, finding the mattresses to be consistently comfortable. Words like comfy bed and very very comfortable bed often appear in descriptions, reinforcing the sentiment of satisfaction. Additionally, large and comfortable beds have been appreciated, especially by families with kids.

However, a few issues have been noted as well. Some guests have mentioned old or stained bed linens and occasional unpleasant odors from the beds. In sporadic cases, the beds have been described as either too hard or not comfortable. Overall, while there are areas for improvement, especially with upkeep of linens, the general consensus points towards a positive and comfortable sleeping experience.

Cleanliness
Riyam Hotel offers a mixed experience when it comes to cleanliness. Many guests have praised the hotel's overall neatness and the clean, well-maintained pool area. The rooms are often described as clean, spacious and comfortable, boasting spotless beds and tidy living spaces. Additionally, the clean bathrooms add to the generally positive perception of the hotel's maintenance.

However, several aspects could use improvement. Some rooms and bathrooms have been reported as not very clean with dirty curtains, rusty bins and malfunctioning shower tools noted by multiple guests. The corridors often suffer from unpleasant smells and high-touch surfaces such as light switches are sometimes left dirty. Inconsistent cleaning schedules and late-arriving cleaning crews have also been cited as issues.

Considering both the positive and negative feedback, while the hotel has many clean and well-arranged areas, there is room for improvement, particularly concerning the comprehensive and consistent cleaning of all its facilities.

Staff
The staff at Riyam Hotel consistently receive high praise from guests. They are frequently described as friendly, welcoming and attentive, making guests feel well cared for throughout their stay. The receptionist and housekeeping teams are highlighted for being particularly kind and helpful, contributing to a positive overall experience. Many guests note that the staff are polite and courteous with a professional and thoughtful demeanor. They are also recognized for their patience and readiness to assist with any issues, ensuring a smooth and pleasant visit.

Despite a few mentions of communication challenges and occasional issues like incorrect pricing and less welcoming attitudes from some staff members, the majority of reviews emphasize the high level of care and service provided by the hotel employees. The staff's competency, trustworthiness and genuine willingness to help are recurrent themes, underscoring their commitment to hospitality.

In addition to their friendly nature, the staff's ability to resolve problems effectively and provide useful tips to enhance the stay stands out. This combination of professionalism and warmth makes staying at Riyam Hotel a rewarding experience for many guests, further evidenced by the excellent value for money and the serene atmosphere praised by visitors.

Wi-Fi
The reviews for the WiFi at Riyam Hotel present a mixed picture. Several guests have reported that the WiFi is a strong link in the common areas and hallways. For some, the connection was fast and worked perfectly well, allowing them to stay connected without major issues. However, many guests have encountered significant challenges with the WiFi in their rooms, frequently describing it as weak or non-functional. There were reports of sporadic access and intermittent disconnection, making it difficult for guests to utilize the internet reliably in their personal spaces. While some found the WiFi to be sufficient, a considerable number of reviews highlight poor or slow connections. Overall, if consistent and strong WiFi is a priority, particularly in-room, guests may need to temper their expectations.

Gym
The gym at Riyam Hotel offers a basic set-up with weights and a few key pieces of equipment. Guests will find a small, charming space that also includes access to pool facilities. While the gym has potential, it is in need of more maintenance and additional equipment to fully meet guests' expectations. Some visitors noted that the treadmills were broken, highlighting a need for better upkeep. Despite its charm, the limited space and lack of thorough cleanliness have been mentioned as areas for improvement.

Pool
Riyam Hotel offers guests a delightful pool experience, frequently mentioned for its aesthetic appeal and relaxing atmosphere. The pool area is consistently described as very nice, enjoyable and surrounded by a small garden with seating, making it an inviting space to unwind. Many guests highlight the pool's refreshing and clean water, perfect for cooling off after a day in the heat. The presence of multiple pools is appreciated, providing variety and ample space for guests to enjoy. While not overly large, the pool remains a pleasant and beautiful feature, contributing positively to the overall guest experience. Some minor issues were noted with limited sun exposure and occasional cleanliness concerns, but overall, the pool and its surrounding area stand out as a significant plus, especially for a budget-friendly hotel.

Parking
Riyam Hotel offers ample parking options, making it convenient for guests with cars. There is free parking always available and the hotel features a large, safe parking lot. The availability of private and internal parking spaces ensures that guests can easily find a spot for their vehicles. Parking in front of the hotel is straightforward, contributing to an overall hassle-free experience. However, there may be a lack of clear instructions regarding the parking facilities. Nonetheless, the extensive parking options make it an ideal choice for those traveling by car.

Accessible
Riyam Hotel offers a highly accessible experience for guests with disabilities. Its prime location close to the city center and good access to the Mutrah corniche make it convenient. The hotel is navigable for both cars and pedestrians and features a large parking lot with ample parking spaces. The overall facility is accessible and easy to reach from the main road, ensuring a hassle-free arrival. Additionally, the swimming pool is designed to be accessible. Guests will find reaching the hotel relatively easy by car, thanks to its accessible location and connectivity with main roads.

Outdoor Pool
The Riyam Hotel boasts a well-maintained outdoor pool that guests frequently appreciate. Located amidst a picturesque landscape, the pool offers a pleasant and relaxing spot to unwind, particularly during hot afternoons. The pool area is described as very beautiful with a comfortable ambiance that caters to basic needs. Many guests highlight the cleanliness and inviting nature of the pool, despite one mention of it being dirty. The seating area around the pool adds to the overall enjoyment, providing a serene environment for both relaxation and leisure. Although the pool is closed at night, its availability for late evening dips adds to its appeal. Overall, the outdoor pool and its surrounding area contribute significantly to the positive experience at Riyam Hotel.


Yes, Riyam Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Riyam Hotel.

No, Riyam Hotel doesn't allow dogs.

Yes, parking facilities are available at Riyam Hotel.

Yes, Riyam Hotel has a gym.

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