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Summary of reviewsThe Shoreline Inn & Conference Center, part of the Ascend Hotel Collection, receives glowing reviews for its stunning location and exceptional service. Nestled beside Lake Michigan, the hotel provides guests with breathtaking views and a tranquil setting, making it a standout destination. Its convenient proximity to downtown attractions, coupled with hassle-free parking, enhances the appeal for those looking to explore both the city and waterfront.
Guests consistently praise the spacious, clean, and comfortable rooms that feature expansive views of the lake. The warm and professional staff contribute to a positive atmosphere, offering attentive and friendly service that leaves a lasting impression. Although some areas, like breakfast offerings, receive mixed feedback, the on-site restaurant, the Lake House, offers an excellent dining experience with standout dishes adding a delightful culinary aspect to the stay.
The hotel’s amenities, such as well-maintained indoor and outdoor pools, are a hit among families, providing a range of activities and relaxation opportunities. The grounds are beautifully kept, with an inviting ambiance that complements the serene lakeside setting. Comfortable beds and various pillow options further ensure a restful night’s sleep, contributing to the overall satisfaction of guests.
In summary, Shoreline Inn & Conference Center is celebrated for its picturesque location, outstanding service, and family-friendly environment, making it a preferred choice for travelers seeking relaxation with a view. Despite minor critiques, the hotel consistently delivers a memorable experience for those visiting the shores of Lake Michigan. Show more
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Categories
Hotel with Parking
Offering complimentary self-parking on-site, this hotel provides convenient and free access for guests to park their vehicles directly at the property. The availability of on-site parking simplifies arrival and departure.
3-Star Hotel
This hotel offers a comprehensive experience with its conference center, making it suitable for both leisure and business travelers. Its location provides potential views of Lake Michigan, enhancing the overall experience with convenient access to local attractions.
Hotel with Outdoor Pool
Muskegon's only waterfront hotel, this inn features a seasonal outdoor pool with views of Muskegon Lake. Guests can also enjoy a boardwalk along the marina.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Standard King Room - Non-Smoking This room features a mini-fridge, microwave and tea/coffee maker.
King and Queen Suite - Non-SmokingFeaturing a balcony, this room features a mini-fridge, microwave and tea/coffee maker.
Standard Queen Room with Two Queen Beds - Non-SmokingThis room features a mini-fridge, microwave and tea/coffee maker.
King Room with Lake View - Non-SmokingThis room features a mini-fridge, microwave and tea/coffee maker.
King Room - Accessible/Non-SmokingThis room features a mini-fridge, microwave and tea/coffee maker.
Queen Room with Two Queen Beds - Accessible/Non-Smoking This room features a mini-fridge, microwave and tea/coffee maker.
King Suite - Non-SmokingThe spa bath and fireplace are the standout features of this suite. This suite has a tea and coffee maker, a seating area and a TV with cable channels.
Guest Reviews
8.4
Very Good
Location
Nestled beside the water, Shoreline Inn & Conference Center offers guests unparalleled views and a prime location. Most guests are charmed by its proximity to Lake Michigan and the scenic marina, providing a serene setting to unwind. The hotel's architectural appeal and well-maintained grounds add to the overall ambiance, making it stand out among local accommodations.
Situated just a short walk from downtown, the hotel allows easy access to numerous attractions, dining options, and social hubs. Guests appreciate the convenience of exploring nearby sights while returning to a tranquil retreat by the lake. Parking is hassle-free, adding to the accessibility of this charming destination.
Rooms at Shoreline Inn are reported to be spacious, clean, and comfortable, often with sliding doors that offer refreshing lake air and expansive views. Whether it's a sunset over the water or the gentle lapping of boats in the marina, the vistas from the rooms are frequently described as gorgeous or spectacular.
The service provided by staff enhances the guest experience, with numerous reviews noting friendliness, professionalism, and helpfulness. The property is beautifully maintained, with attention to cleanliness evident throughout.
Overall, Shoreline Inn & Conference Center provides a delightful balance of picturesque views, convenient location, and outstanding service, making it a preferred choice for travelers seeking both relaxation and exploration.
Breakfast
Shoreline Inn & Conference Center, part of the Ascend Hotel Collection, has left guests with a mixed impression regarding its breakfast offerings. Many visitors noted the absence of a complimentary breakfast, expressing disappointment over the limited selection and lack of variety. While some expected a more generous spread akin to a buffet or brunch, others found the available options, such as small McMuffin-type sandwiches, insufficient and were compelled to seek breakfast elsewhere.
Service at the breakfast bar earned praise, particularly the kindness of the bartender who managed it. However, guests expressed concerns about the breakfast items being somewhat overpriced despite being decently priced for hotel standards. The hotel's food facilities were perceived as not meeting the overall quality of the hotel, leaving some guests wishing for fresher options like eggs.
Despite the critiques, the hotel's ambiance was described as very nice and quiet at night, and some guests appreciated the tastefully priced breakfast choices. However, for those prioritizing a substantial or complimentary breakfast in their stay, the lack of options and inclusivity might be a significant consideration.
Dinner
The Shoreline Inn & Conference Center, Ascend Hotel Collection, boasts a dining experience that has delighted many of its guests. The on-site restaurant, the Lake House, offers a very good outdoor dining option, noted for its excellent food and delightful ambiance. Standout dishes include some of the best crab cakes and desserts, which have left a lasting impression. Many guests found dining at the Lake House to be the highlight of their stay, with delicious food and a fun, engaging atmosphere enhanced by the vibrant bartender, Paula. Overall, the restaurant is a pleasant feature of the property and adds to the enjoyable experience at the hotel.
Rooms
Nestled on the shores of Lake Muskegon, Shoreline Inn & Conference Center offers a charming and scenic retreat for travelers seeking relaxation with a view. The rooms, noted for their spaciousness, provide excellent lake vistas that guests consistently highlight as a standout feature, making any stay memorable. Despite a few instances of dated decor, visitors appreciate the clean and well-appointed accommodations, ensuring comfort with amenities like comfortable beds and quiet surroundings. Some rooms feature balconies, allowing guests to soak in the views and sunshine from the comfort of their own space.
The layout of the rooms caters well to both families and solo travelers, offering privacy and ample space. Guests frequently comment on the friendly hotel staff, whose attentiveness adds to the overall warm and welcoming atmosphere of the property. Ideal for a laid-back getaway or a prelude to dropping off kids at Blue Lake Fine Arts Camp, the hotel’s serene environment and beautiful surroundings make it a preferred choice for a relaxing escape. Though some minor issues have been noted, such as non-functional fireplaces and occasional maintenance hiccups, the breathtaking views and peaceful ambiance of Shoreline Inn contribute to a splendid stay by the lake.
Beds
The Shoreline Inn & Conference Center, part of the Ascend Hotel Collection, is highly praised for its comfortable beds, making it a popular choice for guests seeking a restful night's sleep. Many guests described the beds as very comfortable, emphasizing the warmth and cleanliness of the bedding, and some even called them the most comfortable they had ever slept on. The availability of various pillow options enhances the overall sleep experience, despite some guests noting that certain pillows lacked head support. Rooms equipped with both king and queen size beds ensure ample space and often come with additional amenities like private TVs. Although a few guests found the beds a bit high or hard for their liking, the general sentiment is that the hotel provides a cozy and relaxing retreat with superb bedding.
Cleanliness
The Shoreline Inn & Conference Center, part of the Ascend Hotel Collection, frequently receives praises for its high standards of cleanliness. Guests often find the rooms and facilities to be well-maintained and spotless, contributing to an overall comfortable and safe stay. Despite a few mentions that the décor could use some modern updates and isolated reports of dust or cobwebs, the majority of reviews highlight clean, cozy accommodations. The hotel's scenic location and beautiful setting further enhance the experience for visitors. Additionally, guests appreciate the friendly and professional staff who consistently maintain clean facilities, from the guest rooms to the common areas. The pool and whirlpool are generally well-kept, though occasionally reported as over-chlorinated. Overall, the Shoreline Inn offers a clean and comfortable environment, making it a reliable choice for travelers seeking a pleasant and tidy place to stay.
Staff
Shoreline Inn & Conference Center, part of the Ascend Hotel Collection, boasts a team of professionals who are consistently described as friendly, kind, and exceptionally helpful by their guests. The staff, from housekeeping to the front desk, consistently go above and beyond to ensure a memorable stay. Specific mentions highlight individuals like Schuyler at breakfast and Brittnie, who offer attentive and accommodating service, often recommending local attractions. Guests appreciate the warm and welcoming atmosphere provided by staff members such as Desiree Johnson and Reanna Pena at the front desk who exude kindness and make check-in processes smooth and inviting. The attentiveness of the service team is frequently praised, with guests noting their speed and professionalism in addressing needs. Staff members are described as possessing great energy and being genuinely nice, contributing to an overall ambiance where the guests feel valued and pampered. Quality customer service appears to be the hallmark of the hotel, ensuring that every guest experience is distinguished by friendliness and a willingness to assist.
Pool
Perched alongside the tranquil waters, Shoreline Inn & Conference Center offers a delightful aquatic experience that many guests have praised. The hotel boasts both indoor and outdoor pools, providing a pleasant escape for visitors of all ages. Families especially appreciate the opportunity to swim in both pools, with kids often showing enthusiasm for the variety available. The saltwater indoor pool and hot tubs are noted for being well-maintained and clean, providing a relaxing environment for both casual swimmers and those looking to unwind in the warm waters.
Aside from the enjoyable pool amenities, guests can revel in the awesome views from the pool area, which adds to the overall serene atmosphere. The hotel also extends its hospitality by keeping the pool open late, allowing guests to enjoy a late swim under the stars—a perfect ending to a restful day.
Overall, the pools are described as a nice touch for the stay, with their accessibility enhancing the appeal of being close to the water. The wide range of pool activities means there’s never a dull moment for guests, ensuring a stay that is both fun and rejuvenating.
Family
Shoreline Inn & Conference Center, part of the Ascend Hotel Collection, presents a family-friendly atmosphere that makes it an ideal spot for a relaxing getaway. Guests repeatedly extol the hotel as a great choice for family trips, especially those with young children. Families appreciate the clean rooms and enjoy the convenience of the nice pool, which adds to the enjoyment of their stay. The hotel staff is noted for being helpful, contributing to a positive experience. The picturesque view and prime location enhance the appeal, making it a pleasant place to unwind. Those visiting with siblings or preparing to drop kids off at nearby camps find the hotel a suitable accommodation option. Despite some minor inconveniences like nighttime disruptions, many visitors express their eagerness to return, highlighting the hotel's ability to foster lasting family memories.
Yes, Shoreline Inn & Conference Center, Ascend Hotel Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Shoreline Inn & Conference Center, Ascend Hotel Collection.
No, Shoreline Inn & Conference Center, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at Shoreline Inn & Conference Center, Ascend Hotel Collection.
Yes, Shoreline Inn & Conference Center, Ascend Hotel Collection has a gym.