Aston Inn Gideon Batam
Nagoya
1.13414600,
104.00989700
,
Komp. Penuin Center Blok Aa No. 1 - Penuin Batam - Indonesia
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Summary of reviewsAston Inn Gideon Batam is lauded for its prime location, strategically nestled between Batam City Square Mall and Grand Batam Mall, making it a convenient base for travelers keen on exploring shopping, dining, and entertainment options. Guests appreciate the easy access to local food courts, massage and spa venues, and cultural sites like the Penuin Wet Market, enhancing their overall experience.
The hotel's breakfast receives mixed reviews, though many guests find the food delicious with a sufficient spread that appeals particularly to Asian palates. However, there are calls for broader menu variety and improvements in the efficiency of buffet replenishment and beverage quality.
Room accommodations are generally praised for their cleanliness, spaciousness, and comfort, with beds receiving special mention for their plush quality. Some minor concerns include outdated features in some rooms and occasional maintenance issues, but these are overshadowed by the overall positive experience. The hotel's cleanliness is well-regarded, although there are occasional reports of issues such as stained bedding and bathroom cleanliness that could be improved.
The staff at Aston Inn Gideon Batam are highly commended for their friendliness, professionalism, and prompt service, significantly enhancing guest satisfaction. The pleasant interactions and efficient handling of requests leave a lasting positive impression.
In summary, Aston Inn Gideon Batam stands out with its exceptional location and comfortable accommodations, complemented by a professional and attentive staff. The breakfast and cleanliness occasionally draw mixed feedback, but the overall consensus marks it as a favorable choice for travelers seeking convenience and a hospitable environment.
Categories
The hotel's breakfast receives mixed reviews, though many guests find the food delicious with a sufficient spread that appeals particularly to Asian palates. However, there are calls for broader menu variety and improvements in the efficiency of buffet replenishment and beverage quality.
Room accommodations are generally praised for their cleanliness, spaciousness, and comfort, with beds receiving special mention for their plush quality. Some minor concerns include outdated features in some rooms and occasional maintenance issues, but these are overshadowed by the overall positive experience. The hotel's cleanliness is well-regarded, although there are occasional reports of issues such as stained bedding and bathroom cleanliness that could be improved.
The staff at Aston Inn Gideon Batam are highly commended for their friendliness, professionalism, and prompt service, significantly enhancing guest satisfaction. The pleasant interactions and efficient handling of requests leave a lasting positive impression.
In summary, Aston Inn Gideon Batam stands out with its exceptional location and comfortable accommodations, complemented by a professional and attentive staff. The breakfast and cleanliness occasionally draw mixed feedback, but the overall consensus marks it as a favorable choice for travelers seeking convenience and a hospitable environment.
Hotel with Parking
Parking is included as an amenity at this hotel. Guests can utilize the parking facilities on the premises.
3-Star Hotel
Aston Inn Gideon Batam offers a comfortable stay with reliable amenities. It is known for providing good value and a pleasant experience for its guests, making it a strong contender in the 3-star category.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Guest Reviews
Located strategically between Batam City Square (BCS) Mall and Grand Batam Mall, Aston Inn Gideon Batam offers a prime spot for those seeking convenience and accessibility in the heart of Batam. This hotel’s location is considered excellent by many guests, providing easy walking access to a multitude of shopping, dining, and entertainment options. The nearby A2 food court serves up an array of local delicacies, while guests can easily find massage and spa venues in the immediate area. Whether visiting for shopping excursions or culinary exploration, the central position of the hotel makes it a favorable choice for travelers. Additionally, the proximity to Penuin Wet Market and local food stalls enriches the cultural experience, allowing guests to immerse in the local lifestyle. Overall, guests appreciate the central and accessible location, contributing to a comfortable and convenient stay.
The breakfast experience at Aston Inn Gideon Batam appears to be a mixed bag, with an array of opinions from guests. Many reviews highlight the positive aspects of the breakfast, such as its delicious and nice food, reasonably good quality, and a spread that some found to be surprisingly sufficient and quite pleasing. There are commendations for the inclusion of options that resonate well with Asian palates, along with a few mentions of the breakfast being excellent.
However, there are notable areas for improvement. Several guests pointed out a lack of variety and limited choices in the buffet, wishing for a broader selection, especially in terms of Chinese cuisine options like noodles. The speed and efficiency of replenishing food items on the buffet have been areas of concern, with some guests expressing disappointment over food not being topped up quickly. There are also mentions of the coffee not meeting expectations due to its blandness, and some issues with the quality of beverages like juices and milk, which were considered watered down.
Despite these critiques, the breakfast is generally considered adequate by many, although there are suggestions that both variety and quality could see enhancements. Overall, while some guests found the breakfast experience satisfactory, others felt it did not quite meet their expectations, suggesting room for improvements in both the menu and service aspects.
The rooms at Aston Inn Gideon Batam receive generally positive feedback from guests, who appreciate their cleanliness, spaciousness, and comfort. Many reviews highlight the large size of the rooms, noting that they are much bigger than expected, with some guests expressing surprise at the ample space even in superior and deluxe rooms. Beds are often described as comfortable and contribute to a pleasant stay. The rooms are noted for being well-maintained and modern, offering a neat and tidy atmosphere.
However, there are some areas where guests feel improvements could be made. A few reviews point out that some rooms appear a bit outdated and could benefit from upgrades, particularly in the bathrooms. Issues such as a lack of a mini fridge and occasional maintenance concerns like defective shower heads and non-working safes are also mentioned.
Despite these minor drawbacks, guests note that the rooms are equipped with basic amenities and that the staff are professional and responsive. The convenient location near local malls and food courts is an added advantage, making the hotel a practical choice for travelers. Overall, the combination of cleanliness, space, and attentive service makes Aston Inn Gideon Batam a solid choice for a comfortable stay.
The beds at Aston Inn Gideon Batam are consistently praised for their comfort by guests. Visitors highlight the comfort of both the beds and pillows, often remarking on their plush and well-made nature. The bedding is described as beautiful, complementing the spacious and comfortable room. Guests particularly enjoy that the beds strike the perfect balance, being neither too firm nor too soft. While there is mention of mostly queen-sized beds, the overall comfort level seems to be a highlight of the stay, contributing to satisfying experiences. Despite a few minor issues such as the lack of an in-room fridge or multiple room cards for families, the hotel’s service and comfortable beds, alongside amenities like a conveniently located spa, leave a favorable impression on guests.
Aston Inn Gideon Batam receives mixed reviews regarding its cleanliness, with many guests praising the hotel for its clean and spacious rooms. The staff is frequently noted for being friendly and accommodating, contributing to a pleasant experience. Many visitors have found their rooms to be clean, highlighting a sense of satisfaction with the hotel’s overall environment. Several guests appreciated the hotel’s location, mentioning its proximity to shopping areas as a significant advantage.
However, the reviews also contain contrasting opinions. Issues raised include dirty carpets, pillows with odor, stained bedding, and bathrooms not being thoroughly cleaned. Some services were noted as lacking, such as insufficient air conditioning in public areas or worn-out fixtures in guest rooms. Guests commented on unpleasant smells and the occasional oversight with cleaning tasks, like unremoved crumbs and dust. Problems with the bathroom amenities, such as low water pressure and broken shower hooks, were also mentioned.
In summary, while Aston Inn Gideon Batam offers clean and spacious accommodations for many guests, there are noted areas in need of improvement, particularly in terms of thoroughness in cleaning, amenities maintenance, and odor control across different spaces in the hotel.
At Aston Inn Gideon Batam, the staff consistently receive high praise from guests for their warm hospitality and professionalism. The team is frequently described as friendly, polite, and helpful, creating a welcoming atmosphere for visitors. From the courteous front desk staff to the attentive restaurant personnel, guests appreciate the positive interactions and prompt service they receive. Many highlight the staff’s professionalism and efficient handling of requests, whether it’s accommodating early check-ins or addressing feedback promptly. While most of the staff are commended for their courteous demeanor, there are occasional mentions of less friendly interactions, particularly with the morning reception team. Despite this, the overall consensus highlights the staff's dedication to providing a pleasant guest experience, making the hotel an inviting choice for travelers.
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Location
Breakfast
However, there are notable areas for improvement. Several guests pointed out a lack of variety and limited choices in the buffet, wishing for a broader selection, especially in terms of Chinese cuisine options like noodles. The speed and efficiency of replenishing food items on the buffet have been areas of concern, with some guests expressing disappointment over food not being topped up quickly. There are also mentions of the coffee not meeting expectations due to its blandness, and some issues with the quality of beverages like juices and milk, which were considered watered down.
Despite these critiques, the breakfast is generally considered adequate by many, although there are suggestions that both variety and quality could see enhancements. Overall, while some guests found the breakfast experience satisfactory, others felt it did not quite meet their expectations, suggesting room for improvements in both the menu and service aspects.
Rooms
However, there are some areas where guests feel improvements could be made. A few reviews point out that some rooms appear a bit outdated and could benefit from upgrades, particularly in the bathrooms. Issues such as a lack of a mini fridge and occasional maintenance concerns like defective shower heads and non-working safes are also mentioned.
Despite these minor drawbacks, guests note that the rooms are equipped with basic amenities and that the staff are professional and responsive. The convenient location near local malls and food courts is an added advantage, making the hotel a practical choice for travelers. Overall, the combination of cleanliness, space, and attentive service makes Aston Inn Gideon Batam a solid choice for a comfortable stay.
Beds
Cleanliness
However, the reviews also contain contrasting opinions. Issues raised include dirty carpets, pillows with odor, stained bedding, and bathrooms not being thoroughly cleaned. Some services were noted as lacking, such as insufficient air conditioning in public areas or worn-out fixtures in guest rooms. Guests commented on unpleasant smells and the occasional oversight with cleaning tasks, like unremoved crumbs and dust. Problems with the bathroom amenities, such as low water pressure and broken shower hooks, were also mentioned.
In summary, while Aston Inn Gideon Batam offers clean and spacious accommodations for many guests, there are noted areas in need of improvement, particularly in terms of thoroughness in cleaning, amenities maintenance, and odor control across different spaces in the hotel.
Staff
No, Aston Inn Gideon Batam doesn't have any pool.
No, a spa isn't available at Aston Inn Gideon Batam.
No, Aston Inn Gideon Batam doesn't allow dogs.
Yes, parking facilities are available at Aston Inn Gideon Batam.
No, Aston Inn Gideon Batam doesn't have a gym.
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