Swiss-Belhotel Harbour Bay
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Summary of reviewsSwiss-Belhotel Harbour Bay receives high praise from guests, particularly for its prime location just a short walk from the Harbour Bay Ferry Terminal. This convenience makes it an ideal choice for travelers seeking easy transit accessibility. The hotel's strategic positioning offers stunning beach views and quick access to a variety of dining and entertainment options, enhancing the overall experience. Guests also appreciate the proximity to shopping outlets, supermarkets, cinemas, and the easily reachable Jodoh and Nagoya Hill Shopping Mall by taxi.
The hotel is equally commended for its spacious, clean, and well-maintained rooms, equipped with super king-sized beds and a variety of amenities including bathtubs in certain rooms. The modern decor and thoughtful design, such as additional TVs and walk-in wardrobes in some room types, contribute to a comfortable environment. Although some facilities could use updating, the overall atmosphere is relaxing and pleasant.
A standout feature of Swiss-Belhotel Harbour Bay is its breakfast, often highlighted as a major highlight of guests' stays. The extensive buffet offers a wide range of delicious continental and international dishes, praised for their freshness and variety. Additionally, the friendly and efficient staff enhance the breakfast experience, making it a highly recommended part of the stay.
The exceptional service provided by the hotel's staff consistently impresses guests, with team members being described as friendly, helpful, and exceptionally attentive. Their efforts, including handling detail-oriented tasks and speaking proficient English, contribute significantly to guests feeling valued and well-cared-for.
The hotel's amenities add to its appeal, with a satisfactory Wi-Fi service available throughout the premises and a well-regarded spa offering 24-hour service with reasonably priced treatments. Many guests find the spa experience superior to nearby alternatives, praising its clean and relaxing environment.
Overall, Swiss-Belhotel Harbour Bay is celebrated for its combination of convenience, comfort, and excellent service, making it a preferred choice for travelers in Batam.
Categories
The hotel is equally commended for its spacious, clean, and well-maintained rooms, equipped with super king-sized beds and a variety of amenities including bathtubs in certain rooms. The modern decor and thoughtful design, such as additional TVs and walk-in wardrobes in some room types, contribute to a comfortable environment. Although some facilities could use updating, the overall atmosphere is relaxing and pleasant.
A standout feature of Swiss-Belhotel Harbour Bay is its breakfast, often highlighted as a major highlight of guests' stays. The extensive buffet offers a wide range of delicious continental and international dishes, praised for their freshness and variety. Additionally, the friendly and efficient staff enhance the breakfast experience, making it a highly recommended part of the stay.
The exceptional service provided by the hotel's staff consistently impresses guests, with team members being described as friendly, helpful, and exceptionally attentive. Their efforts, including handling detail-oriented tasks and speaking proficient English, contribute significantly to guests feeling valued and well-cared-for.
The hotel's amenities add to its appeal, with a satisfactory Wi-Fi service available throughout the premises and a well-regarded spa offering 24-hour service with reasonably priced treatments. Many guests find the spa experience superior to nearby alternatives, praising its clean and relaxing environment.
Overall, Swiss-Belhotel Harbour Bay is celebrated for its combination of convenience, comfort, and excellent service, making it a preferred choice for travelers in Batam.
Hotel for Honeymoon
Swiss-Belhotel Harbour Bay offers comfortable accommodations and spa services. It is conveniently located and provides various amenities, making it a suitable choice for honeymooners.
Hotel with Spa
This hotel is known to have spa facilities. It provides a convenient location in Harbour Bay, making it an attractive option for travelers seeking relaxation and accessibility.
Business Hotel
This hotel is situated in the Harbour Bay area, offering proximity to transportation and business hubs. It features meeting rooms, a business center, and complimentary Wi-Fi. Guests can also take advantage of the hotel's dining options and recreational facilities.
Hotel with Parking
Swiss-Belhotel Harbour Bay includes parking facilities. Its proximity to Harbour Bay makes it a strategic location for travelers, particularly with the added benefit of on-site parking.
Accessible Hotel
Swiss-Belhotel Harbour Bay provides comprehensive accessibility, featuring accessible bathrooms and roll-in showers in select rooms, assistive listening devices, grab bars near toilets, handrails in stairways, in-room accessibility, and wheelchair access to various facilities including the business center, concierge desk, fitness center, lounge, parking, path to elevator, and pool.
Hotel with Gym
Includes a fitness center for guests to enjoy during their stay. The Harbour Bay location is convenient, potentially offering scenic workout views.
Hotel with Outdoor Pool
The hotel offers an outdoor swimming pool with a poolside bar. It is also mentioned as having two distinct pool areas.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Swiss-Belhotel Harbour Bay boasts a prime location, just a short walk from Harbour Bay Ferry Terminal. Guests consistently praise the convenience of being mere minutes away from the ferry terminal, making it an ideal choice for those seeking easy transit accessibility. The strategic positioning of the hotel offers stunning beach views and provides quick access to a variety of eateries, including renowned seafood restaurants, as well as shopping outlets. Nearby amenities such as supermarkets and cinemas are within comfortable walking distance, enhancing guests' overall experience. This proximity also extends to Jodoh and Nagoya Hill Shopping Mall, which are easily reachable by taxi, offering further options for dining and entertainment.
The hotel is well-regarded not only for its location but also for the attentive and friendly staff who contribute to a pleasant stay. Guests appreciate the modern and attractive decor of the well-maintained rooms. Notably, the breakfast offerings receive high marks for variety and quality, adding to the overall satisfaction. The presence of a sheltered link bridge ensures convenience even in inclement weather, and the hotel's diligent security measures provide a reassuring sense of safety. All these elements contribute to Swiss-Belhotel Harbour Bay being a preferred choice for visitors to Batam seeking both convenience and comfort in their accommodation.
Swiss-Belhotel Harbour Bay's breakfast offerings have made a strong impression on its guests, receiving a wealth of positive feedback. Guests consistently highlight the breakfast as one of the main highlights of their stay, commending the wide variety and delicious taste. The breakfast buffet is described as having an impressive spread, with options ranging from continental selections to international dishes like pancakes, porridge, noodles, and even a well-loved beef curry. The presentation and replenishment of the dishes also receive praise, with an emphasis on the freshness and availability of choices. While some reviews mention a desire for healthier or more varied options and note some dishes could be repetitive, the overall consensus celebrates a satisfying and commendable breakfast experience. The staff's friendliness and efficient service further enhance the breakfast's reputation, making it a highly recommended option when booking a room at this well-located hotel.
Swiss-Belhotel Harbour Bay offers guests a consistently comfortable and clean experience when it comes to its rooms. Many visitors have noted the spaciousness as a standout feature, often highlighting the large, well-maintained rooms equipped with super king-sized beds that promise a restful stay. Cleanliness across the property is frequently praised, adding to the overall comfort and ensuring a pleasant environment for guests.
The variety of room options includes the impressive Junior Suite and Grand Deluxe rooms, providing ample space, with some even featuring an additional TV and walk-in wardrobe area, demonstrating thoughtful design. Guests appreciate the availability of standard amenities and features such as complimentary water bottles, fridge, and safe, contributing to a convenient stay. The inclusion of a bathtub in some rooms adds another layer of comfort.
Despite minor issues such as room facilities that could benefit from some updating and occasionally slow room service, guests found their stays enjoyable and valued the hotel's location near the jetty. The overall atmosphere of the hotel and its rooms offers a satisfying blend of comfort and convenience, with most guests expressing satisfaction with their experience.
At the Swiss-Belhotel Harbour Bay, the beds receive consistent praise from guests, highlighting a key element of their stay. With comments pointing out the beds' excellent quality and comfort, it's evident that these beds are well-designed for a good night's sleep, offering super comfy and soft experiences. Several guests noted the large king-sized beds and appreciated the presence of extra rollaway beds when requested, making the rooms versatile for different needs. The spacious bedrooms easily accommodate these beds, enhancing the overall comfort of the space. Many guests have expressed long-standing appreciation for the hotel's beds, noting that the mattresses contribute to sound, ache-free sleep. While one review mentioned an issue with bed size, the overwhelming sentiment is that the beds at Swiss-Belhotel Harbour Bay significantly contribute to a restful and enjoyable stay.
Swiss-Belhotel Harbour Bay is frequently praised for its high standards of cleanliness and comfort, creating an inviting atmosphere for guests. Visitors consistently highlight the exceptionally clean and well-maintained rooms, with many describing them as comfortable and beautifully presented. The hotel's overall ambience is noted to be clean, quiet, and calm, contributing to a pleasant experience for those staying there. The property's location is advantageous, with easy access to the city and close proximity to the Harbour Bay Ferry Terminal, which is just a short walk away. Guests find value in the hotel’s offerings, appreciating the friendly and accommodating staff who go the extra mile to ensure a seamless check-in and enjoyable stay. Although a few areas, such as the hotel's age and certain facilities, might benefit from updates, the cleanliness of the hotel remains consistently impressive. The restaurant and other facilities are also kept neat and tidy, adding to the overall positive experience at Swiss-Belhotel Harbour Bay.
The Swiss-Belhotel Harbour Bay consistently receives praise for its staff's exceptional hospitality and service. Guests frequently describe the team as friendly, helpful, and warm, creating a welcoming atmosphere from check-in to check-out. The staff, including well-regarded members such as Danang, Reni, Zulfikar, and Frisca Cahya, are noted for going above and beyond their typical duties, offering attentive, personalized service that enhances the guest experience. Their proficiency in English and polite interactions contribute to seamless communication and satisfaction. Special efforts by the staff, such as handling surprises for personal occasions and promptly addressing needs, often leave lasting impressions on visitors. Additionally, praise extends to housekeeping and service teams, highlighting their dedication and professionalism. Overall, the staff's ability to make guests feel valued and well-cared-for is a defining feature of the hotel, adding significant value to any stay.
Swiss-Belhotel Harbour Bay offers a Wi-Fi experience that generally meets guests' expectations. The hotel provides Wi-Fi access both in individual rooms and in the lobby area, allowing for convenient connectivity throughout the premises. Many guests found the Wi-Fi to be of good quality, with some noting excellent signal strength, particularly the free Wi-Fi. Although not all reviews explicitly mention this amenity, the overall impression is that the internet service is satisfactory, with a stable and reliable connection. Additionally, the offering of numerous TV channels complements the digital amenities available to guests.
The Swiss-Belhotel Harbour Bay offers a spa experience that many guests find both enjoyable and of high value. Visitors appreciate the convenience of a 24-hour spa service with reasonable pricing, noting that the in-house treatments tend to be superior to those found at nearby massage parlors. The spa is located on level 4 of the hotel and offers an inviting environment that is clean, quiet, and relaxing. Many guests have highlighted the affordability and attractiveness of the massage packages. While the facilities could benefit from some updates, the overall experience tends to receive positive remarks for its quality and value.
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Location
The hotel is well-regarded not only for its location but also for the attentive and friendly staff who contribute to a pleasant stay. Guests appreciate the modern and attractive decor of the well-maintained rooms. Notably, the breakfast offerings receive high marks for variety and quality, adding to the overall satisfaction. The presence of a sheltered link bridge ensures convenience even in inclement weather, and the hotel's diligent security measures provide a reassuring sense of safety. All these elements contribute to Swiss-Belhotel Harbour Bay being a preferred choice for visitors to Batam seeking both convenience and comfort in their accommodation.
Breakfast
Rooms
The variety of room options includes the impressive Junior Suite and Grand Deluxe rooms, providing ample space, with some even featuring an additional TV and walk-in wardrobe area, demonstrating thoughtful design. Guests appreciate the availability of standard amenities and features such as complimentary water bottles, fridge, and safe, contributing to a convenient stay. The inclusion of a bathtub in some rooms adds another layer of comfort.
Despite minor issues such as room facilities that could benefit from some updating and occasionally slow room service, guests found their stays enjoyable and valued the hotel's location near the jetty. The overall atmosphere of the hotel and its rooms offers a satisfying blend of comfort and convenience, with most guests expressing satisfaction with their experience.
Beds
Cleanliness
Staff
Wi-Fi
Spa
Yes, Swiss-Belhotel Harbour Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Swiss-Belhotel Harbour Bay.
No, Swiss-Belhotel Harbour Bay doesn't allow dogs.
Yes, parking facilities are available at Swiss-Belhotel Harbour Bay.
Yes, Swiss-Belhotel Harbour Bay has a gym.
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