Zest Harbour Bay Batam by Swiss-Belhotel International
Nagoya
1.15521200,
103.99870400
,
Harbour Bay Complex, Jalan Duyung Sei Jodoh, Batu Ampar
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Summary of reviewsZest Harbour Bay Batam by Swiss-Belhotel International has been highly praised for its superb location, particularly due to its proximity to the Harbour Bay Ferry Terminal. Guests find the hotel conveniently situated within walking distance of the terminal, enhancing the travel experience for those arriving or departing by ferry. The surrounding area boasts a variety of dining options, including seafood restaurants and cafes, providing guests with diverse culinary experiences. The strategic location also offers easy access to shopping areas such as DC Mall and convenience stores, and the availability of taxis adds to the hotel's appeal. Spacious rooms with pleasing views of Singapore further enhance the stay, complemented by delicious breakfast, friendly service, and clean accommodations.
The hotel's breakfast offering has received mixed reviews, but many guests appreciate the quality and overall experience. The breakfast menu, described as a simple Indonesian feast, is noted for its delicious taste, particularly considering the price point. The porridge receives particular praise, contributing to an overall decent breakfast spread. While some guests desire more variety, especially for families, the selection generally meets the needs of most guests.
Rooms at Zest Harbour Bay Batam are primarily known for being spacious, clean, and comfortable. Guests note the coziness of the beds and supportive bedding, highlighting the sense of comfort provided. Essential amenities like sheets and towels are consistently clean, enhancing the experience. There are occasional issues with maintenance, such as water leakage and minor cleanliness concerns, but overall, the hotel offers a reliable option for comfort and convenience.
The cleanliness of the hotel receives mixed reviews, with several guests satisfied with the general upkeep, describing it as a clean and quiet environment. Some areas, notably bathrooms, require more attention to detail. Despite certain drawbacks, many guests find the environment neat and satisfactory.
Outstanding service is a hallmark of Zest Harbour Bay Batam, as staff consistently receive praise for their friendliness, professionalism, and helpfulness. Warm greetings, proactive assistance, and an accommodating approach to requests enhance the guest experience. The proximity to the ferry terminal, combined with attentive service, makes it a favored spot for travelers valuing a welcoming environment.
The hotel is renowned for its comfortable beds, with guests delighting in their coziness and cleanliness. The pillows are praised for their softness, and the mattresses are appreciated for firmness, supporting a restful sleep experience. Spacious king-sized beds contribute to overall comfort, complemented by pleasant room views.
Overall, Zest Harbour Bay Batam offers excellent value for those seeking accessibility and convenience in Batam. With minor improvements in maintenance and cleanliness, the hotel can further enhance guest satisfaction.
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The hotel's breakfast offering has received mixed reviews, but many guests appreciate the quality and overall experience. The breakfast menu, described as a simple Indonesian feast, is noted for its delicious taste, particularly considering the price point. The porridge receives particular praise, contributing to an overall decent breakfast spread. While some guests desire more variety, especially for families, the selection generally meets the needs of most guests.
Rooms at Zest Harbour Bay Batam are primarily known for being spacious, clean, and comfortable. Guests note the coziness of the beds and supportive bedding, highlighting the sense of comfort provided. Essential amenities like sheets and towels are consistently clean, enhancing the experience. There are occasional issues with maintenance, such as water leakage and minor cleanliness concerns, but overall, the hotel offers a reliable option for comfort and convenience.
The cleanliness of the hotel receives mixed reviews, with several guests satisfied with the general upkeep, describing it as a clean and quiet environment. Some areas, notably bathrooms, require more attention to detail. Despite certain drawbacks, many guests find the environment neat and satisfactory.
Outstanding service is a hallmark of Zest Harbour Bay Batam, as staff consistently receive praise for their friendliness, professionalism, and helpfulness. Warm greetings, proactive assistance, and an accommodating approach to requests enhance the guest experience. The proximity to the ferry terminal, combined with attentive service, makes it a favored spot for travelers valuing a welcoming environment.
The hotel is renowned for its comfortable beds, with guests delighting in their coziness and cleanliness. The pillows are praised for their softness, and the mattresses are appreciated for firmness, supporting a restful sleep experience. Spacious king-sized beds contribute to overall comfort, complemented by pleasant room views.
Overall, Zest Harbour Bay Batam offers excellent value for those seeking accessibility and convenience in Batam. With minor improvements in maintenance and cleanliness, the hotel can further enhance guest satisfaction.
Cheap Hotel
This hotel is part of a reputable chain and offers a budget-friendly option in the Harbour Bay area. Its location provides easy access to transportation and attractions.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Parking
Guest Reviews
Zest Harbour Bay Batam by Swiss-Belhotel International receives glowing praise for its superb location, noted for its proximity to the Harbour Bay Ferry Terminal. Guests highlight the convenience of being within walking distance to the terminal, making it an ideal choice for travelers arriving or departing by ferry. The surrounding area offers ample dining options including seafood restaurants and cafes, ensuring guests have easy access to a variety of culinary experiences. Additionally, the hotel's location offers strategic access to shopping areas like DC Mall and convenience stores, enhancing the overall convenience for visitors. The ease of transport, with taxis readily available, adds to the hotel's appeal. Rooms are spacious and some provide pleasing views of Singapore, adding an extra layer of enjoyment for guests. Complementing the highly appreciated location, the hotel provides a delicious breakfast, friendly service, and clean accommodations, contributing to an enjoyable stay. Overall, Zest Harbour Bay Batam is lauded for its excellent value, making it a prime choice for those seeking accessibility and convenience in Batam.
Zest Harbour Bay Batam by Swiss-Belhotel International offers a breakfast experience that garners mixed reviews from guests. While some find the breakfast to be underwhelming or lacking in variety, many guests appreciate the quality of the food and the overall breakfast experience. The breakfast menu, described as a simple Indonesian feast, is praised for being delicious and satisfying, especially for the price point. The porridge receives positive mentions, contributing to an overall decent breakfast spread. Although the breakfast options are somewhat limited, the sufficient and satisfying selection appears to surpass offerings at many European hotels and local budget accommodations in Batam. Guests also note the friendly staff, adding to the pleasant dining experience. For families, the breakfast could benefit from additional options like cereals, but the variety generally meets the needs of most guests. Overall, the breakfast service at the Citruz café is considered adequate and enjoyable for a comfortable stay.
Zest Harbour Bay Batam by Swiss-Belhotel International offers a comfortable and convenient stay for travelers. The hotel is strategically located near the Harbourbay Ferry Terminal, making it easily accessible for guests arriving by ferry. Guests appreciate the proximity to nearby restaurants, enhancing their overall travel experience.
The rooms at Zest Harbour Bay Batam are mostly spacious and clean, creating a welcoming environment. Comfort is a highlight, with beds noted for their coziness and supportive bedding. The room sizes are generally satisfactory, even accommodating a king-size bed in some standard rooms. In terms of essential amenities, sheets and towels are consistently clean, contributing to a pleasant stay. The internet connection also receives positive feedback, ensuring guests stay connected during their visit.
While room service is praised, there are some areas needing improvement. The occasional bad smell and water leakage during rain suggest that maintenance could be better. Additionally, bathroom and other room amenities require more careful checks to ensure guests have an optimal experience.
Overall, Zest Harbour Bay Batam provides a reliable option for travelers seeking a clean, comfortable, and conveniently located hotel. With a focus on improving minor maintenance issues, it has the potential to enhance guest satisfaction even further.
Zest Harbour Bay Batam by Swiss-Belhotel International is known for providing guests with a comfortable sleeping experience, highlighted by their well-regarded beds. Many guests have expressed delight in the level of comfort provided, often describing the beds as cozy and clean. The pillows are often praised for their softness, which, in combination with the beds, offers a restful sensation akin to sleeping on a cloud. The mattresses receive high marks for their firmness, meeting the preferences of those who favor supportive sleeping arrangements. Guests additionally appreciate the spaciousness provided by king-sized beds, contributing to the overall sense of comfort while enjoying the nice vistas from their rooms. Despite occasional comments about the softness of pillows or bed stability, the consensus leans towards a generally satisfactory and pleasant stay.
Zest Harbour Bay Batam by Swiss-Belhotel International has received mixed reviews regarding cleanliness, but several guests found aspects of their stay satisfying. Many reviews point out the hotel's general cleanliness, describing it as a clean, cosy, and quiet environment. The rooms, surrounding areas, and new facilities appear well-maintained for most guests. The hotel is praised for being near the ferry terminal, adding to its convenience. However, some guests noted areas for improvement, particularly with the cleanliness of floors and towels, which were described as musty or stained. The bathrooms were also mentioned as needing better cleaning attention. While some guests found the air conditioning inadequate and experienced issues with hot water, others reported positive experiences with the comfort and lighting of their rooms. Despite certain drawbacks, the hotel provides a neat and satisfactory environment for many visitors.
Zest Harbour Bay Batam by Swiss-Belhotel International stands out for its exemplary service, with staff repeatedly praised for their friendliness, professionalism, and helpfulness. Guests frequently noted the warm greetings and proactive assistance from the team, including the front desk, room service, and security personnel. The staff, including standout members like Amela, Mr. Miko, and Ms. Chikita, demonstrate a high level of customer service, characterized by courtesy and attentiveness, ensuring a pleasant stay. The staff's willingness to accommodate guest requests, such as allowing extra time at checkout and storing personal items, further enhances the guest experience. The proximity to the ferry terminal is an added convenience, emphasized by the attentive service provided by the staff, making it a favorite spot for travelers who value a seamless and welcoming experience. Overall, the consistent positive feedback highlights the commitment of the hotel's staff to creating a comfortable and hospitable environment for all visitors.
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Location
Breakfast
Rooms
The rooms at Zest Harbour Bay Batam are mostly spacious and clean, creating a welcoming environment. Comfort is a highlight, with beds noted for their coziness and supportive bedding. The room sizes are generally satisfactory, even accommodating a king-size bed in some standard rooms. In terms of essential amenities, sheets and towels are consistently clean, contributing to a pleasant stay. The internet connection also receives positive feedback, ensuring guests stay connected during their visit.
While room service is praised, there are some areas needing improvement. The occasional bad smell and water leakage during rain suggest that maintenance could be better. Additionally, bathroom and other room amenities require more careful checks to ensure guests have an optimal experience.
Overall, Zest Harbour Bay Batam provides a reliable option for travelers seeking a clean, comfortable, and conveniently located hotel. With a focus on improving minor maintenance issues, it has the potential to enhance guest satisfaction even further.
Beds
Cleanliness
Staff
No, Zest Harbour Bay Batam by Swiss-Belhotel International doesn't have any pool.
No, a spa isn't available at Zest Harbour Bay Batam by Swiss-Belhotel International.
No, Zest Harbour Bay Batam by Swiss-Belhotel International doesn't allow dogs.
Yes, parking facilities are available at Zest Harbour Bay Batam by Swiss-Belhotel International.
No, Zest Harbour Bay Batam by Swiss-Belhotel International doesn't have a gym.
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