La Maison Royale
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Summary of reviewsLa Maison Royale, situated in Nairobi's Westlands area, is celebrated for offering an ideal location for travelers seeking convenience and security. The hotel's proximity to popular attractions, such as the National Museum and bustling shopping and dining options, allows guests to enjoy the vibrant city life while retreating to a quieter, more serene environment. This makes it a preferred choice for both business and leisure visitors.
The breakfast service at La Maison Royale is a standout feature, consistently receiving high praise for its variety and quality. Guests enjoy a diverse buffet that includes American and Kenyan dishes, fresh smoothies, and superb coffee, all while taking in stunning views from the rooftop terrace. Dinner offerings also receive positive mentions, although there is some room for improvement in the ambiance and operation hours of the restaurant.
Rooms at the hotel are often noted for their spaciousness and modern decor, delivering a comfortable environment underlined by the availability of air conditioning and cozy beds. Despite occasional maintenance issues, most visitors appreciate the cleanliness and attention to detail that characterizes their experience.
The staff at La Maison Royale are a cornerstone of the hotel's appeal, frequently lauded for their exceptional service and hospitality. From reception to dining services, guests are welcomed by friendly faces eager to assist and accommodate special requests, making the stay memorable and personalized.
While guests appreciate complimentary WiFi, experiences vary due to inconsistent connectivity, particularly in certain areas of the hotel. Similarly, the gym facilities, although well-equipped, are described as needing better upkeep and maintenance to fully meet guest expectations.
Overall, La Maison Royale offers a comfortable stay marked by excellent location, commendable breakfast, friendly staff, and cozy beds, all contributing to a rewarding experience in Nairobi despite some areas needing refinement.
Categories
The breakfast service at La Maison Royale is a standout feature, consistently receiving high praise for its variety and quality. Guests enjoy a diverse buffet that includes American and Kenyan dishes, fresh smoothies, and superb coffee, all while taking in stunning views from the rooftop terrace. Dinner offerings also receive positive mentions, although there is some room for improvement in the ambiance and operation hours of the restaurant.
Rooms at the hotel are often noted for their spaciousness and modern decor, delivering a comfortable environment underlined by the availability of air conditioning and cozy beds. Despite occasional maintenance issues, most visitors appreciate the cleanliness and attention to detail that characterizes their experience.
The staff at La Maison Royale are a cornerstone of the hotel's appeal, frequently lauded for their exceptional service and hospitality. From reception to dining services, guests are welcomed by friendly faces eager to assist and accommodate special requests, making the stay memorable and personalized.
While guests appreciate complimentary WiFi, experiences vary due to inconsistent connectivity, particularly in certain areas of the hotel. Similarly, the gym facilities, although well-equipped, are described as needing better upkeep and maintenance to fully meet guest expectations.
Overall, La Maison Royale offers a comfortable stay marked by excellent location, commendable breakfast, friendly staff, and cozy beds, all contributing to a rewarding experience in Nairobi despite some areas needing refinement.
Hotel with Spa
La Maison Royale is noted as a spa hotel, providing guests with dedicated spa facilities and a range of wellness services.
Hotel for Yoga
Provides a tranquil setting with well-appointed rooms. Guests can enjoy a peaceful environment suitable for relaxation and personal yoga sessions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Guest Reviews
Nestled in the heart of Nairobi, La Maison Royale boasts an excellent location that makes it an ideal choice for travelers. Positioned conveniently in the Westlands area, it offers easy access to key attractions such as the National Museum, shopping malls, local markets, and vibrant dining options. The hotel combines the quietude of its serene neighborhood with the convenience of proximity to the city center, allowing guests to feel safe and secure during their stay.
With spacious rooms and friendly staff, visitors appreciate the comfortable ambiance and welcoming atmosphere. The rooftop restaurant provides a pleasant spot for relaxation, while facilities like car parking enhance the convenience of staying here. This central hotel caters well to both business and leisure travelers with its strategic positioning close to offices and entertainment venues.
Guests value the quiet and secure environment, making it a great option for those looking to enjoy Nairobi without the hustle and bustle of the main city areas. For anyone seeking a reliable and affordable stay in Nairobi, La Maison Royale's location offers a significant advantage, providing great value for money in the city's bustling landscape.
La Maison Royale receives high praise for its breakfast offerings, leaving a strong impression on guests with its remarkable variety and quality. The breakfast buffet is often described as excellent, with a vast array of options that cater to diverse tastes. Guests appreciate the abundance and freshness, highlighting delectable items such as fresh fruity cocktails, delightful smoothies, and superb fresh coffee. Many enjoy the experience of dining on the rooftop terrace, which not only provides a pleasant setting but also treats diners to impressive views.
The breakfast includes a mix of both American and Kenyan options, offering a satisfying start to the day with hearty selections. There is also a commendable inclusion of both oriental and western dishes, ensuring everyone finds something appealing. While the majority of reviews laud the breakfast as tasty and extensive, a few note areas for improvement, such as the need for fresher baked goods and quicker service.
Overall, guests report a great experience, with the breakfast standing out as a noteworthy highlight of their stay, complemented by generous hospitality from the attentive staff.
La Maison Royale offers a varied dining experience with a number of positive highlights. Guests often commend the quality of the meals, particularly praising the tomato basil soup, butter chicken, beef samosas, and Indian dishes among others. The restaurant’s menu is appreciated for its diversity, with many options that cater to different tastes. A convenient aspect is their 24-hour service, which is perfect for late arrivals. The staff receive high marks for their excellent customer service, described as welcoming and professional, enhancing the overall dining experience.
Despite these positive notes, feedback on the ambiance and the dining facilities is mixed, with some guests finding the restaurant in need of updates to meet expectations, both in terms of decor and operational hours. There are occasional mentions of the food being less satisfactory, which suggests some inconsistency. Guests seeking meals at unusual hours may need to plan accordingly, as there have been instances of early closure. Nonetheless, many find the restaurant to be an enjoyable part of their stay with reasonably priced and fantastic meals.
La Maison Royale in Nairobi reveals a mixed bag of experiences when it comes to its rooms, but several highlights stand out worthy of mention. Visitors often praise the substantial size and cleanliness of many rooms, with comments frequently mentioning spaciousness and well-appointed amenities. Air conditioning is a common feature, providing relief and comfort for guests, and the modern décor impresses, with some rooms described as beautifully decorated and impeccably maintained.
Comfort seems to be a recurring theme, as multiple reviews note cozy beds with excellent bedding quality. While not all rooms share these attributes, guests generally find the essentials well provided, covering the needs comfortably for their stay. For those seeking upscale experiences, the deluxe and suite options have garnered appreciation for their modernity and design, even being compared favorably to boutique hotels.
Nevertheless, a few guests have experienced less favorable conditions, such as older furnishings, limited natural lighting, and occasional maintenance issues like heating and plumbing concerns. Despite these setbacks, the efforts in cleanliness and room configuration offer a generally pleasant stay for most visitors. The central location in Westland further adds to its appeal, making it an enticing choice for travelers looking to explore this vibrant part of Nairobi.
La Maison Royale receives glowing praise for its accommodations, especially the beds, which guests frequently describe as comfortable and spacious. Many travelers highlight the luxurious feel of the bedding, often noting the high quality of the mattress and pillows, contributing to a restful night's sleep. While some reviews mention minor drawbacks, like slightly worn linens and occasional dampness, the overall consensus is that the rooms offer a quiet, clean, and cozy retreat. The hotel staff is commended for their friendliness, enhancing the guest experience. With ample space and modern comforts, visitors often find the hotel to be a good value for money, appreciating the serene atmosphere and the reliable comfort of the beds.
La Maison Royale offers a mixed experience when it comes to cleanliness, reflected in varied guest reviews. On the positive side, many visitors appreciate the hotel's dedication to maintaining a clean environment, highlighting the spotless, spacious, and well-maintained rooms. Numerous reviewers praise the modern and tidy facilities, noting that the rooms are cleaned thoroughly and regularly upon request. The cleanliness of both the rooms and expansive bathrooms is often emphasized, presenting the property as reliable and comfortable.
However, some guests feel that certain aspects could benefit from closer attention; they mention areas needing upgrading and improvements in lighting. While the majority of rooms meet a good standard, occasional lapses in maintenance in specific areas like bathrooms have been noted by a few visitors. Despite these issues, the staff generally receive commendations for their hospitality and helpfulness, contributing to a positive overall experience at the hotel. Therefore, La Maison Royale stands out as a generally clean and welcoming option, with particular strengths in room hygiene and staff service, though with room for refinement in certain areas.
La Maison Royale seems to set a high standard with its staff's exceptional service and welcoming attitude. Travelers consistently praise the team for their friendliness and readiness to assist with any needs. From the moment of arrival, guests are greeted by smiling faces, with every member from the reception to the dining area showing genuine warmth and helpfulness. The attention to detail and accommodation of special requests create a personalized experience, ensuring guests feel valued and cared for throughout their stay.
The hotel's commitment to service appears to extend beyond merely meeting expectations, as staff go above and beyond to resolve issues and ensure a hassle-free stay. Instances of proactive assistance, like replacing converters or adjusting safes, highlight the staff’s dedication. This level of attention contributes to an atmosphere where guests feel truly appreciated and at home.
The positive mentions of individuals, such as receptionist Loice Kale and spa therapist Carolina, suggest that the staff are not only skilled and efficient but also personally invested in making each guest's experience memorable. While a few reviews hint at the need for more attention to service quality, the overall impression is of a team that consistently prioritizes customer care.
Whether enjoying the amenities or simply navigating daily interactions, guests find the staff to be courteous, professional, and attentive. The hospitality at La Maison Royale is evidently a core strength, embodied by a team that transforms ordinary hotel experiences into memorable stays.
At La Maison Royale, the WiFi experience is somewhat mixed based on guest feedback. On the positive side, many guests appreciated the availability of free WiFi, describing it as very good or flawless, which proved useful especially for those needing to work during their stay. It appears that in some areas of the hotel, particularly the rooftop, the WiFi access remains reliable and functional. However, there are notable inconsistencies, with some guests reporting that WiFi connectivity was subpar or not available in certain rooms. This instability was a concern for several visitors, who experienced interruptions and periods when the WiFi was not accessible. While there are areas of improvement needed to enhance the overall connectivity throughout the hotel, guests can generally find spots where the internet service meets their needs.
La Maison Royale offers a gym that produces mixed reactions among guests. While some visitors describe it as functional or good, others highlight its well-equipped nature, emphasizing the availability of various weights and machines. Yet, there are particular concerns about the gym's overall condition, specifically its size, cleanliness, and maintenance. Some guests note that it's cramped and old, casting doubt on its worthiness for a visit. Although certain aspects meet expectations, there is inconsistency in the gym's upkeep, with reports of broken or useless machines. Ultimately, the gym at La Maison Royale holds potential but seems to fall short in consistently delivering a satisfactory experience for all guests.
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Location
With spacious rooms and friendly staff, visitors appreciate the comfortable ambiance and welcoming atmosphere. The rooftop restaurant provides a pleasant spot for relaxation, while facilities like car parking enhance the convenience of staying here. This central hotel caters well to both business and leisure travelers with its strategic positioning close to offices and entertainment venues.
Guests value the quiet and secure environment, making it a great option for those looking to enjoy Nairobi without the hustle and bustle of the main city areas. For anyone seeking a reliable and affordable stay in Nairobi, La Maison Royale's location offers a significant advantage, providing great value for money in the city's bustling landscape.
Breakfast
The breakfast includes a mix of both American and Kenyan options, offering a satisfying start to the day with hearty selections. There is also a commendable inclusion of both oriental and western dishes, ensuring everyone finds something appealing. While the majority of reviews laud the breakfast as tasty and extensive, a few note areas for improvement, such as the need for fresher baked goods and quicker service.
Overall, guests report a great experience, with the breakfast standing out as a noteworthy highlight of their stay, complemented by generous hospitality from the attentive staff.
Dinner
Despite these positive notes, feedback on the ambiance and the dining facilities is mixed, with some guests finding the restaurant in need of updates to meet expectations, both in terms of decor and operational hours. There are occasional mentions of the food being less satisfactory, which suggests some inconsistency. Guests seeking meals at unusual hours may need to plan accordingly, as there have been instances of early closure. Nonetheless, many find the restaurant to be an enjoyable part of their stay with reasonably priced and fantastic meals.
Rooms
Comfort seems to be a recurring theme, as multiple reviews note cozy beds with excellent bedding quality. While not all rooms share these attributes, guests generally find the essentials well provided, covering the needs comfortably for their stay. For those seeking upscale experiences, the deluxe and suite options have garnered appreciation for their modernity and design, even being compared favorably to boutique hotels.
Nevertheless, a few guests have experienced less favorable conditions, such as older furnishings, limited natural lighting, and occasional maintenance issues like heating and plumbing concerns. Despite these setbacks, the efforts in cleanliness and room configuration offer a generally pleasant stay for most visitors. The central location in Westland further adds to its appeal, making it an enticing choice for travelers looking to explore this vibrant part of Nairobi.
Beds
Cleanliness
However, some guests feel that certain aspects could benefit from closer attention; they mention areas needing upgrading and improvements in lighting. While the majority of rooms meet a good standard, occasional lapses in maintenance in specific areas like bathrooms have been noted by a few visitors. Despite these issues, the staff generally receive commendations for their hospitality and helpfulness, contributing to a positive overall experience at the hotel. Therefore, La Maison Royale stands out as a generally clean and welcoming option, with particular strengths in room hygiene and staff service, though with room for refinement in certain areas.
Staff
The hotel's commitment to service appears to extend beyond merely meeting expectations, as staff go above and beyond to resolve issues and ensure a hassle-free stay. Instances of proactive assistance, like replacing converters or adjusting safes, highlight the staff’s dedication. This level of attention contributes to an atmosphere where guests feel truly appreciated and at home.
The positive mentions of individuals, such as receptionist Loice Kale and spa therapist Carolina, suggest that the staff are not only skilled and efficient but also personally invested in making each guest's experience memorable. While a few reviews hint at the need for more attention to service quality, the overall impression is of a team that consistently prioritizes customer care.
Whether enjoying the amenities or simply navigating daily interactions, guests find the staff to be courteous, professional, and attentive. The hospitality at La Maison Royale is evidently a core strength, embodied by a team that transforms ordinary hotel experiences into memorable stays.
Wi-Fi
Gym
No, La Maison Royale doesn't have any pool.
Yes, a spa is available at La Maison Royale.
No, La Maison Royale doesn't allow dogs.
Yes, parking facilities are available at La Maison Royale.
Yes, La Maison Royale has a gym.
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