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Summary of reviewsHotel Waterbuck receives overwhelmingly positive reviews for its strategic location, making it an ideal choice for travelers. Situated centrally, the hotel provides easy access to the town's main attractions, including Lake Nakuru National Park and nearby shopping facilities. The placement near the bus station further enhances its convenience for those using public transportation. Despite its urban setting, it retains a tranquil ambiance, offering guests a perfect balance between city vibes and serene escape.
The culinary offerings at Hotel Waterbuck, particularly breakfast and dinner, stand out in the guest experience. The breakfast buffet is hailed for its variety and exceptional quality, accommodating early risers and leaving guests satisfied. Dinner options, which include a la carte selections and praised dishes like surf and turf, contribute significantly to the hotel’s reputation for excellent dining.
The rooms are frequently applauded for their clean, spacious, and comfortable environment. Many feature balconies that offer guest relaxation and an appealing modern design. Alongside this, the hotel’s emphasis on cleanliness is consistent across various guest areas, including well-maintained public spaces like the pool and secure parking.
Guests commend the hotel's staff for their friendliness and efficiency, describing them as hospitable and attentive, contributing to a warm and welcoming environment. The reception and restaurant staff, in particular, receive accolades for their professionalism and service quality.
The swimming pool is a notable amenity and is described as refreshing and well-maintained, though potential visitors might want to verify service availability and be aware of the pool's temperature and possible crowding.
While feedback on beds is somewhat mixed, with some finding mattresses too firm, the general ambiance and comfort provided by the hotel’s accommodations are well-received, ensuring a pleasant stay for most travelers. Overall, Hotel Waterbuck excels in delivering a well-rounded, enjoyable hospitality experience, making it a commendable choice in the region. Show more
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Hotel near Golf Courses
This hotel provides access to a golf course located within 3 kilometers, making it a suitable choice for golf lovers. It is also centrally located in Nakuru.
Hotel with Swimming Pool
The hotel has 2 outdoor swimming pools and a 24-hour fitness center.
Outdoor Pool
Business Hotel
Hotel Waterbuck has a variety of meeting and event spaces to accommodate any event. It has six conference rooms and two executive boardrooms are completely equipped with automatic fans and are properly serviced. Each space may be customized to meet your exact requirements and includes cutting-edge audiovisual technology as well as a business center devoted to meeting attendees.
Hotel with Parking
This hotel offers secure parking with 24-hour surveillance cameras and security guards. Free private, self, on-site, and accessible parking are available for guests.
Accessible Hotel
This hotel is mentioned as offering convenient and friendly accommodations for persons with disabilities, persons with reduced mobility, and disabled people, with easy access for wheelchairs and correct access to common spaces.
Hotel with Gym
Hotel Waterbuck features an outdoor swimming pool in addition to its fitness facilities. This makes it a great choice for travelers seeking both exercise and relaxation.
4-Star Hotel
Hotel Waterbuck offers an outdoor swimming pool, a fitness center, and rooms with terraces offering pool views. It is praised for its welcoming staff and good food. The hotel's location is convenient, with secure parking and easy access to nearby amenities.
Hotel with Outdoor Pool
Hotel Waterbuck stands out with two outdoor pools, including a children's pool, and a poolside bar. Guests can enjoy swimming, relax by the poolside, and order drinks and snacks.
Hotel with All Inclusive Packages
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Room Types
Executive SuiteThis suite features a pool with a view. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 1 bed.
Deluxe Double RoomThis double room's special feature is the pool with a view. The spacious double room provides a tea and coffee maker, a seating area, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Superior Double RoomThe pool with a view is a top feature of this double room. The spacious double room features air conditioning, a tea and coffee maker, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.
Standard Double RoomA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this spacious double room. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The twin room has tiled floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area as well as lake views. The unit has 2 beds.
Standard Triple RoomA seating area with a flat-screen TV, a desk and a private bathroom are available in this triple room. The unit has 3 beds.
Junior SuiteThe spa bath is a top feature of this suite. This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Hotel Waterbuck boasts an enviable location that appeals to a wide array of travelers. Strategically situated in the heart of the town, guests find it conveniently near the main road, offering seamless access to the bustling city center and its amenities. This central positioning makes it an ideal stopover for those on longer journeys and provides easy access to nearby attractions such as Lake Nakuru National Park, located just a short drive away.
Visitors commend the hotel's proximity to the bus station, emphasizing its accessibility for travelers using public transportation. The hotel is also adjacent to a shopping mall, adding an extra layer of convenience for guests looking to explore local retail and dining options. Despite being centrally located, the hotel manages to offer a serene escape, blending urban accessibility with a sense of tranquility. This well-placed hotel thus serves as a perfect base for those wishing to experience the vibrancy of Nakuru without sacrificing comfort and convenience.
Breakfast
At Hotel Waterbuck, breakfast is consistently celebrated as a delightful highlight of the guest experience. Guests repeatedly praise the breakfast offerings, emphasizing the exceptional and varied buffet that caters to a broad range of tastes. The buffet showcases a scrumptious array of cuisines and is labeled as both delectable and fantastic, with many options to choose from. Early risers also appreciate the hotel’s flexibility in opening the breakfast service early, demonstrating a commitment to guest satisfaction. The breakfast at Hotel Waterbuck is not just a meal but a memorable experience that leaves a lasting impression on its guests.
Dinner
Hotel Waterbuck's culinary offerings leave a lasting impression on its guests, with many praising the excellent quality of the food. The hotel restaurant is renowned for serving a varied menu, including both international options and traditional Kenyan dishes. Guests often describe their dining experience as a highlight of their stay, enjoying both breakfast and dinner for their superior quality. The restaurant's dinner options, particularly the surf and turf, receive high accolades, with guests noting the meals as some of the best they've had. The a la carte menu for dinner adds to the uniqueness of the experience, ensuring each meal is both varied and tasty, cementing the dining experience as truly one of a kind.
Rooms
Hotel Waterbuck presents an inviting accommodation experience characterized by clean, spacious, and comfortable rooms. Guests frequently commend the rooms for their functional design and modernized appearance, offering a tranquil retreat from the bustling surroundings. Many of the rooms include balconies that provide a pleasant space to enjoy the cool evening air. The attention to detail in the decor, combined with luxurious appointments, adds to the overall elegance and satisfaction reported by visitors.
Beyond the rooms, the hotel is noted for providing exceptional service and boasting a perfect location, harmonizing the stay with elegant surroundings. Guests also highlight the availability of secure parking, ensuring peace of mind for those traveling by car. Complementing the room experience is a lovely breakfast display, contributing to a well-rounded start to each day. While there is an occasional inconsistency, such as one instance of a stuffy room, the overall consensus reflects a commendable standard of quality.
Beds
Hotel Waterbuck garners mixed impressions regarding its beds. While many guests commend the comfort of the beds, appreciating a restful night's sleep, others express dissatisfaction with the hardness of the mattresses. Despite the occasional critique of the rigidity, the overall comfort of the rooms and the inviting lounge area offer guests a luxurious and pleasant environment to unwind.
Cleanliness
Hotel Waterbuck consistently receives praise for its high standards of cleanliness, which is a notable feature in guest reviews. Visitors frequently highlight the hotel's clean and spacious rooms, often describing them as comfortable and of a high standard. Additionally, areas like the swimming pool are maintained well, making them inviting for guests. The property itself is described as pristine and impeccably clean, contributing to a pleasant and fresh ambiance. Despite some isolated mentions of outdated or subpar bathroom conditions, the overall cleanliness remains a standout attribute. The combination of cleanliness with good customer service and food enhances the positive aspects of staying at this modern and classy hotel.
Staff
Hotel Waterbuck boasts a reputation for exceptional service, largely attributed to its charming and amiable staff. Visitors consistently highlight the team's friendliness, efficiency, and attentiveness. Guests describe the management and staff as exuding a rare warmth and hospitality, creating a welcoming atmosphere that enhances their stay. The reception staff are particularly noted for their accommodations and professionalism, ensuring a smooth check-in experience.
While mostly praised, there are occasional mentions of areas where staff training could be improved. However, these observations are rare and overshadowed by the predominant appreciation for the staff’s helpfulness and prompt responses. Furthermore, guests frequently commend the positive interactions with staff across different areas of the hotel, from the reception to the restaurant, where both the service and cuisine earn high marks.
Overall, the staff at Hotel Waterbuck are portrayed as a key asset, consistently delivering excellent service and contributing significantly to guests' positive experiences.
Pool
At Hotel Waterbuck, guests often highlight the impressive swimming pool as a notable feature of their stay. The pool is frequently described as great, nice, and refreshing, offering a clean and pleasant environment for a swim. It serves as a delightful spot to enjoy some leisure time. However, potential visitors should note that the pool water can be quite cold, which might not be ideal for everyone. Additionally, the pool can become crowded with external guests, impacting the overall experience for those seeking a tranquil swim. On rare occasions, the pool may be out of service, so it is advisable to check its availability in advance. Overall, the pool area at Hotel Waterbuck remains a satisfying amenity, particularly for those who appreciate a refreshing dip.
Yes, Hotel Waterbuck has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Waterbuck.
No, Hotel Waterbuck doesn't allow dogs.
Yes, parking facilities are available at Hotel Waterbuck.