New Hotel de Lives
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Summary of reviewsNew Hotel de Lives garners a mix of reactions from its guests, though many reviews highlight its positive aspects, making it a generally favorable choice for travelers.
**Location**: The hotel's location is frequently praised for its strategic positioning, providing excellent access to major highways, making it an ideal stopover for road travelers, particularly those heading to France. It's situated about 8-10 minutes by car from the center of Namur, balancing convenience for both city exploration and nature walks. Guests appreciate the serene surroundings and the scenic beauty of the nearby Maas and the canal, though they note the slight noise from roadside traffic. The hotel's free parking and proximity to public transport further enhance its accessibility.
**Breakfast**: Guests enjoy the substantial and varied breakfast buffet, which includes options for both sweet and savory tastes. The ability to prepare their own eggs adds a personal touch to the experience and the coffee quality is highly praised. Although some find the breakfast somewhat expensive, its quality often justifies the price for most. Occasional service issues and inconsistencies in the spread are mentioned but do not detract significantly from the overall positive reviews.
**Dinner**: The dining experience at the hotel is consistently highlighted as a major positive. The restaurant’s food quality and tasteful meals, particularly the fondue options and meat skewers, receive high marks from guests. The friendly and helpful service enhances the dining experience, though guests suggest reserving in advance due to the restaurant's popularity. Despite some noting the high cost and limited nearby dining alternatives, the restaurant’s overall reputation remains robust.
**Rooms**: Reviews of the rooms are mixed; the newer building's rooms are noted for their spaciousness and comfort. Many guests appreciate the clean layouts, functional amenities and pleasant views. However, some inconsistencies in room cleanliness and maintenance detract from the overall experience. Reports of dated decor, unpleasant odors and insufficient cleaning in some areas suggest a need for improvement in upkeep.
**Cleanliness**: Cleanliness standards at New Hotel de Lives receive varied feedback. While some guests find their rooms clean and comfortable, others highlight serious deficiencies such as dirty carpets, stained linens and unpleasant odors. Criticisms extend to communal areas and hallways, indicating that enhanced cleaning protocols could significantly improve guest satisfaction.
**Staff**: The hotel's staff is widely praised for their friendliness and helpfulness. Guests note the attentive and polite service received with the hotel's manager and receptionist receiving specific commendations. Isolated incidents of rudeness are mentioned but appear to be exceptions rather than the rule.
**Parking**: Ample, free on-site parking receives positive remarks with most guests finding it easy to secure a spot. Though some challenges with parking space availability during busy times are noted, the general sentiment remains favorable.
**Beds**: Guests have mixed opinions about the beds with many finding them comfortable and conducive to a good night's rest. However, preferences for mattress firmness vary with some finding the beds too soft or small. Issues with bedding cleanliness are occasionally noted but do not overwhelmingly impact the generally positive feedback on comfort.
**Three-star Rating**: There is considerable scrutiny regarding the hotel's three-star rating; many guests feel it does not meet the expected standards for this rating and instead aligns more closely with a two-star establishment. Complaints about cleanliness, noise and discrepancies between promotional photos and actual facilities contribute to a perception that the price-quality ratio is not always satisfactory.
In summary, while New Hotel de Lives excels in its location, breakfast, dining experience and staff service, it faces challenges in room cleanliness and upkeep. Addressing these areas could elevate the overall guest experience and align the hotel more closely with its advertised star rating.
Categories
**Location**: The hotel's location is frequently praised for its strategic positioning, providing excellent access to major highways, making it an ideal stopover for road travelers, particularly those heading to France. It's situated about 8-10 minutes by car from the center of Namur, balancing convenience for both city exploration and nature walks. Guests appreciate the serene surroundings and the scenic beauty of the nearby Maas and the canal, though they note the slight noise from roadside traffic. The hotel's free parking and proximity to public transport further enhance its accessibility.
**Breakfast**: Guests enjoy the substantial and varied breakfast buffet, which includes options for both sweet and savory tastes. The ability to prepare their own eggs adds a personal touch to the experience and the coffee quality is highly praised. Although some find the breakfast somewhat expensive, its quality often justifies the price for most. Occasional service issues and inconsistencies in the spread are mentioned but do not detract significantly from the overall positive reviews.
**Dinner**: The dining experience at the hotel is consistently highlighted as a major positive. The restaurant’s food quality and tasteful meals, particularly the fondue options and meat skewers, receive high marks from guests. The friendly and helpful service enhances the dining experience, though guests suggest reserving in advance due to the restaurant's popularity. Despite some noting the high cost and limited nearby dining alternatives, the restaurant’s overall reputation remains robust.
**Rooms**: Reviews of the rooms are mixed; the newer building's rooms are noted for their spaciousness and comfort. Many guests appreciate the clean layouts, functional amenities and pleasant views. However, some inconsistencies in room cleanliness and maintenance detract from the overall experience. Reports of dated decor, unpleasant odors and insufficient cleaning in some areas suggest a need for improvement in upkeep.
**Cleanliness**: Cleanliness standards at New Hotel de Lives receive varied feedback. While some guests find their rooms clean and comfortable, others highlight serious deficiencies such as dirty carpets, stained linens and unpleasant odors. Criticisms extend to communal areas and hallways, indicating that enhanced cleaning protocols could significantly improve guest satisfaction.
**Staff**: The hotel's staff is widely praised for their friendliness and helpfulness. Guests note the attentive and polite service received with the hotel's manager and receptionist receiving specific commendations. Isolated incidents of rudeness are mentioned but appear to be exceptions rather than the rule.
**Parking**: Ample, free on-site parking receives positive remarks with most guests finding it easy to secure a spot. Though some challenges with parking space availability during busy times are noted, the general sentiment remains favorable.
**Beds**: Guests have mixed opinions about the beds with many finding them comfortable and conducive to a good night's rest. However, preferences for mattress firmness vary with some finding the beds too soft or small. Issues with bedding cleanliness are occasionally noted but do not overwhelmingly impact the generally positive feedback on comfort.
**Three-star Rating**: There is considerable scrutiny regarding the hotel's three-star rating; many guests feel it does not meet the expected standards for this rating and instead aligns more closely with a two-star establishment. Complaints about cleanliness, noise and discrepancies between promotional photos and actual facilities contribute to a perception that the price-quality ratio is not always satisfactory.
In summary, while New Hotel de Lives excels in its location, breakfast, dining experience and staff service, it faces challenges in room cleanliness and upkeep. Addressing these areas could elevate the overall guest experience and align the hotel more closely with its advertised star rating.
Hotel for Honeymoon
This hotel offers a comfortable stay with the style of a country hotel. Its convenient location makes it suitable for a honeymoon exploring the surrounding area.
Dog Friendly Hotel
This hotel is listed as pet-friendly.
Hotel with Parking
This hotel offers a free car park directly on-site, ensuring straightforward and cost-free parking for its guests. It also has a private bus stop on its parking, adding to transport convenience.
Cheap Hotel
This hotel offers affordable accommodation with essential amenities. Its location is convenient for travelers passing through the area, providing a comfortable stay without breaking the bank.
3-Star Hotel
This hotel offers comfortable accommodations with essential amenities. It is a practical choice for travelers seeking a straightforward and convenient stay. Guests appreciate its location and functional facilities.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
New Hotel de Lives boasts an advantageous location, making it a practical choice for various types of travelers. It is well-connected with close access to major highways, making it an ideal stopover for those on road trips or traveling to France. The hotel is situated about 8 to 10 minutes by car from the center of Namur, providing good proximity to both the city and nature walks, such as the nearby Ravel of the Meuse and Marche les Dames. This makes it a central spot for business destinations and cycling excursions.
Situated on the roadside, the hotel enjoys a peaceful yet accessible setting, although it can be relatively noisy due to passing vehicles. Its placement outside the town center offers a quieter atmosphere, though it is more convenient for guests with their own transportation. Free parking adds to the ease of access.
Despite being slightly removed from downtown Namur, the scenic beauty of the location, particularly next to the Maas and the canal, enhances its appeal. The area around the hotel is described as pleasant and beautiful with buildings set in a nice area. The hotel's proximity to public transport ensures that reaching various destinations is still manageable without a car.
Overall, New Hotel de Lives provides a blend of serene surroundings and convenient access, balancing the needs for both relaxation and connectivity.
Guests generally appreciate the breakfast offerings at New Hotel de Lives, describing it as good, hearty and substantial. The breakfast buffet provides a wide variety of options, both sweet and savory, catering to different tastes. Many highlight the ability to prepare their own eggs as a pleasant touch. Additionally, the coffee receives praise for its quality. Some guests find the breakfast a bit expensive, yet often acknowledge that the quality and range of food justify the cost. However, there are mentions of occasional service issues, such as chaos due to limited staff and inconsistency in the breakfast spread. Despite a few critiques regarding the price and limited choices for some, the breakfast at New Hotel de Lives is generally well-received and considered a strong point by most visitors.
New Hotel de Lives boasts an excellent dining experience, as highlighted throughout various guest reviews. The hotel's restaurant stands out for its great food and longstanding good reputation. Guests consistently praise the delicious, tasty meals and the overall quality of the dining experience. Many highlighted the friendly and helpful service accompanying their dining.
Among the culinary highlights, fondue options and meat skewers with fries and salad received specific praise. The restaurant offers not only a delightful dinner but also a nice continental breakfast and an early breakfast option for early risers. However, guests noted the importance of reserving a table in advance due to the restaurant's popularity.
Despite the high quality of food, some guests felt that the dinner menu was a bit expensive for the region and a couple of reviews mentioned the inconvenience of having to drive far for alternative dining options. Overall, the restaurant is highly recommended for its good quality food, pleasant atmosphere and exceptional service, making it a noteworthy aspect of the New Hotel de Lives experience.
The rooms at New Hotel de Lives receive mixed feedback from guests with many noting their spaciousness and comfort, particularly in the newer building. Several guests appreciated the clean and pleasant layouts with functional amenities and good room soundproofing contributing to restful sleep. The family rooms, in particular, were highlighted for their ample space and comfort. Some rooms offer pleasant views overlooking the back parking lot and the natural scenery near the river and mountains, providing a serene backdrop for a stay.
However, there are notable areas for improvement. Some rooms did not match the photos advertised and issues with cleanliness and dated decor were mentioned with several rooms described as old-fashioned or needing touch-ups such as paint refreshes. Additionally, inconsistent experiences with room sizes and amenities were highlighted with some rooms being too small or containing old, noisy heating systems. Complaints about unpleasant odors and insufficient cleaning were also noted.
Overall, while many guests found their rooms to be spacious, comfortable and clean, there are recurring concerns about cleanliness, upkeep and the accuracy of the online representations. The friendly staff and the quiet, scenic location near Namur add to the charm, though attention to room maintenance could enhance guest satisfaction further.
Guests’ experiences at New Hotel de Lives regarding the beds reveal a mix of comfort levels. Many found the beds comfortable and highlighted the quality of the bedding, often describing it as comfortable or even heavenly. Some guests also mentioned the mattresses being soft but still providing a good sleep. However, there were several comments about the mattresses being too soft for some guests' preferences, which affected the overall comfort. A few reviews pointed out that some beds were small, old or even unbelievably uncomfortable. Additionally, some issues with cleanliness, like hair on the bedding, were noted. Despite these drawbacks, many guests appreciated the comfortable beds and praised the friendly welcome they received at the hotel. Room space and bathroom functionality were additional positives that complemented the comfortable bedding for a satisfactory stay. Overall, while the beds garnered mixed reviews, many guests seemed to find the accommodations conducive to a good night's rest.
New Hotel de Lives has collected mixed feedback when it comes to cleanliness. Several guests have appreciated the clean and comfortable rooms with some citing well-maintained spaces and stunning views of the Meuse. However, many reviews highlight significant concerns. There are frequent mentions of dirty carpets, stained and peeling wallpaper and generally poor hygiene. Several rooms had specific issues such as dirty bathroom fixtures, sticky floors and stained bed linens. Some guests reported offensive odors and heavy damage to room interiors, including water damage on the ceilings. Hallways and communal areas also drew criticism for lack of cleanliness. The hotel's staff behavior was mentioned negatively with cleaners entering rooms without knocking and upfront demands for minibar deposits being noted as unwelcoming. Overall, while there are positive remarks about certain aspects, the hotel appears to require substantial improvements in its cleaning standards and maintenance.
The New Hotel de Lives is widely praised for its remarkable staff. Many reviews highlight the very friendly and helpful nature of the team. Guests note the kind and polite reception they received, emphasizing the staff's attentiveness and responsiveness. The hotel's employees are often described as sweet and courageous, going out of their way to ensure guests feel welcomed and informed about their stay.
Specific mentions include the hotel's manager, who is particularly attentive to guests' needs and the receptionist/bartender, recognized for being cool and fun. The overall tone suggests that the hotel staff provides good and professional service, reflecting their commitment to hospitality despite occasional organizational shortcomings.
While most reviews are positive, there are isolated incidents where interactions with staff were less favorable, such as a few mentions of rudeness or lack of friendliness. However, these instances appear to be exceptions rather than the norm in an otherwise warmly received team.
Overall, the staff at New Hotel de Lives leaves a strong positive impression for their friendliness, helpfulness and dedication to customer service, contributing significantly to the hotel's welcoming atmosphere.
New Hotel de Lives offers a variety of parking options, making it convenient for guests driving to the hotel. Most reviews highlight the ample availability of private, on-site parking, which comes at no extra charge. Guests appreciated the ease of finding a parking spot and noted the spaciousness of the parking area. However, there were a few mentions of difficulties in finding parking space, especially after returning from dinner or during busy weekends. Despite these occasional challenges, the overall parking experience at the hotel tends to be positive with many guests commending the free and accessible parking facilities. The hotel does have some constraints like a few parking spaces and a cramped parking area, but the general sentiment remains favorable towards its parking amenities.
New Hotel de Lives has faced considerable scrutiny regarding its three-star rating. Guests have reported that the hotel does not live up to its advertised star ranking with many expressing that it aligns more closely with a two-star establishment, yet charges prices that would be expected of a four-star hotel. Concerns about cleanliness and noise have been frequently noted, contributing to a generally disappointing experience for many visitors. The disparity between the promotional photos and the actual quality of the facilities further adds to the dissatisfaction, leading several guests to feel that the price-quality ratio falls short of expectations.
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Location
Situated on the roadside, the hotel enjoys a peaceful yet accessible setting, although it can be relatively noisy due to passing vehicles. Its placement outside the town center offers a quieter atmosphere, though it is more convenient for guests with their own transportation. Free parking adds to the ease of access.
Despite being slightly removed from downtown Namur, the scenic beauty of the location, particularly next to the Maas and the canal, enhances its appeal. The area around the hotel is described as pleasant and beautiful with buildings set in a nice area. The hotel's proximity to public transport ensures that reaching various destinations is still manageable without a car.
Overall, New Hotel de Lives provides a blend of serene surroundings and convenient access, balancing the needs for both relaxation and connectivity.
Breakfast
Dinner
Among the culinary highlights, fondue options and meat skewers with fries and salad received specific praise. The restaurant offers not only a delightful dinner but also a nice continental breakfast and an early breakfast option for early risers. However, guests noted the importance of reserving a table in advance due to the restaurant's popularity.
Despite the high quality of food, some guests felt that the dinner menu was a bit expensive for the region and a couple of reviews mentioned the inconvenience of having to drive far for alternative dining options. Overall, the restaurant is highly recommended for its good quality food, pleasant atmosphere and exceptional service, making it a noteworthy aspect of the New Hotel de Lives experience.
Rooms
However, there are notable areas for improvement. Some rooms did not match the photos advertised and issues with cleanliness and dated decor were mentioned with several rooms described as old-fashioned or needing touch-ups such as paint refreshes. Additionally, inconsistent experiences with room sizes and amenities were highlighted with some rooms being too small or containing old, noisy heating systems. Complaints about unpleasant odors and insufficient cleaning were also noted.
Overall, while many guests found their rooms to be spacious, comfortable and clean, there are recurring concerns about cleanliness, upkeep and the accuracy of the online representations. The friendly staff and the quiet, scenic location near Namur add to the charm, though attention to room maintenance could enhance guest satisfaction further.
Beds
Cleanliness
Staff
Specific mentions include the hotel's manager, who is particularly attentive to guests' needs and the receptionist/bartender, recognized for being cool and fun. The overall tone suggests that the hotel staff provides good and professional service, reflecting their commitment to hospitality despite occasional organizational shortcomings.
While most reviews are positive, there are isolated incidents where interactions with staff were less favorable, such as a few mentions of rudeness or lack of friendliness. However, these instances appear to be exceptions rather than the norm in an otherwise warmly received team.
Overall, the staff at New Hotel de Lives leaves a strong positive impression for their friendliness, helpfulness and dedication to customer service, contributing significantly to the hotel's welcoming atmosphere.
Parking
3 Star
No, New Hotel de Lives doesn't have any pool.
No, a spa isn't available at New Hotel de Lives.
Yes, New Hotel de Lives welcomes dogs.
Yes, parking facilities are available at New Hotel de Lives.
No, New Hotel de Lives doesn't have a gym.
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