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Summary of reviewsBig4 Sydney Lakeside Holiday Park is a highly praised destination known for its exceptional location, cleanliness and friendly staff. Nestled between North Narrabeen Beach and a picturesque lake, the park offers an idyllic setting for a relaxing family vacation. Its proximity to the beach, cafes, ocean pools and public transport makes it an ideal summer retreat with easy access to the northern beaches coastal track and local amenities.
The park is commended for its well-maintained, spacious and clean accommodations. Families particularly appreciate the variety of children-friendly activities, such as water fountains and a playground, as well as the useful on-site features like the camp kitchen and coffee van. The overall cleanliness of the facilities is frequently highlighted with many guests finding the cabins and studios to be neat and comfortable, though some noted occasional inconsistencies in cleaning standards.
Staff professionalism and friendliness significantly enhance the guest experience with many reviews mentioning the smooth check-in process and helpfulness of the team. Guests appreciated specific instances of exceptional service, even though a few mentioned the staff appeared more stressed during busy times.
However, one notable drawback is the poor WiFi service, which is often described as unreliable and with weak signal strength. Despite this issue, the park's location next to the ocean and its quiet environment make it a favorable spot for those seeking a tranquil and scenic getaway.
Guests also have mixed opinions about the beds. While many find them comfortable and clean, others report issues with hardness and discomfort, particularly with the bunk beds and mattresses in second rooms. Nevertheless, the comfortable main bedrooms and proximity to the beach contribute positively to the overall stay.
The accessibility of the park and its facilities is another highlight, ensuring an easy and convenient experience for visitors. The overall consensus is that Big4 Sydney Lakeside Holiday Park offers great value for money, providing a memorable and enjoyable stay in a beautiful natural setting. Show more
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Categories
Holiday Park near The Beach
Accessible Holiday Park
5-Star Holiday Park
Room Types
Lakeview VillaLocated overlooking the lake, this villa has 1 queen-sized bed and 2 single-sized beds. It also includes air-conditioning, heating and a kitchen with a stove top, convection microwave, dishwasher and a refrigerator. There is a verandah with an outdoor dining setting, private barbecue and outdoor dining. A bathroom, indoor dining area and a living room with a sofa, TV and a DVD player are included.
Avalon CabinLocated overlooking the garden and close to park facilities including barbecue area, water park, playground and TV and games room, this cabin includes 1 queen-sized bed and 2 single-sized beds. Air-conditioning, heating and a kitchen with a stove top, convection microwave and a refrigerator are provided as well as a veranda with outdoor furniture. There is a bathroom, a dining area and a seating area with a sofa, TV and a DVD player.
Palm CabinLocated close to park facilities, including a barbecue area and laundry facilities, this garden view cabin includes 1 queen-sized bed, 1 single-sized bed and 1 bunk bed. It also includes a full kitchen with a stove top, convection microwave and a refrigerator. There is a dining area, bathroom, air-conditioning, heating and a verandah with outdoor furniture and a dining area. There is a seating area with a sofa, TV and a DVD player.
StudioThis cabin is located close to park features including amenities, the camp kitchen, barbecue and TV and games room. It features 1 king-sized bed, air-conditioning, heating, a bar fridge and kettle. It also includes a bathroom, small veranda, TV and a DVD player.
Bunk Room with Private BathroomLocated close to park features including the camp kitchen, barbecue, TV and games room, this dormitory room features 2 single bunk beds, air-conditioning, heating, bathroom and a small veranda.
Avalon Cabin - Access FriendlyThis fully accessible cabin has ramp access and is located overlooking the garden. It includes 1 queen-sized bed and 2 single-sized beds. Air-conditioning, heating and a kitchen with a stove top, convection microwave and a refrigerator are provided as well as a dining area, sofa and a TV and a DVD player. There is a verandah with outdoor furniture. The bathroom is fully accessible.
Narrabeen CabinLocated close to park facilities, including the barbecue area and laundry room, this garden view cabin has 1 queen-sized bed and 2 single bunk beds. Air-conditioning, heating and a kitchen with a stove top, convection microwave and a refrigerator are provided as well as a dining area, sofa and a TV with cable channels and a DVD player. There is a verandah with outdoor furniture.
BungalowThis Bungalow features air-conditioning/ heating, kitchen including stovetop, convection microwave and fridge. A living area with dining, sofa, seating, TV, Foxtel and DVD is also offered.
All units have a veranda with outdoor furniture and dining area.
Standard StudioLocated close to park facilities, this Studio offers 1 queen bed. It features air conditioning, a bathroom, tea and coffee facilities and small bar fridge. Also included is a TV and DVD player and outdoor chairs with shared balcony.
Guest Reviews
7.9
Good
Location
Nestled in a serene spot between North Narrabeen Beach and a picturesque lake, Big4 Sydney Lakeside Holiday Park offers an ideal location for a relaxing family vacation. Guests frequently lauded the holiday park's proximity to the beach, making it a perfect summer retreat. With easy access to ocean pools, cafes and public transport, the park is superbly situated for exploring the northern beaches coastal track or simply enjoying a beachside stroll.
The convenience doesn't end with its location; the park is also praised for its cleanliness and comfortable accommodations. Families particularly appreciate the spacious cabins and the multitude of children-friendly activities, including water fountains and a playground. People also noted the lovely, well-kept grounds and useful on-site features like the camp kitchen and coffee van.
Whether you seek tranquility by the lake, fun at the beach or convenient access to local amenities, this holiday park strikes a harmonious balance. The friendly staff and straightforward check-in process add to the overall pleasant experience, making it a preferred choice for many travelers looking to enjoy the beautiful surroundings of Narrabeen.
Beds
The beds at Big4 Sydney Lakeside Holiday Park generally receive mixed feedback from guests. Many commend the comfort of the beds, highlighting that they enjoyed a restful sleep. The main bedrooms, in particular, are often noted for their coziness with several reviews mentioning comfortable, clean beds. However, other visitors found the mattresses to be on the harder side and even felt the springs, which led to discomfort for some. Bunk beds were a common point of contention with remarks pointing out that they were squeaky, not made up and had low headroom, making them less agreeable for a good night's sleep. Moreover, some guests felt that the mattresses in the second rooms were too small and could have used additional blankets or doonas. Despite the overall mixed opinions, the proximity to the beach and the private bathrooms in cabins add a positive note to the overall experience at the holiday park.
Cleanliness
Big4 Sydney Lakeside Holiday Park offers a notable experience with a strong emphasis on cleanliness, frequently highlighted by guests. Many reviews praise the accommodation for being clean, comfortable and well-maintained. Visitors often mention that the cabins and studios are spacious, neat and equipped with essential amenities. The welcoming and friendly staff add to the positive experience, contributing to the overall sense of a well-run establishment. The park's location is repeatedly complimented, being next to the beach and providing a serene, quiet environment ideal for a relaxing holiday.
However, cleanliness has been a point of contention for some guests. While many rooms are described as spotless and well-presented, others report issues such as dust, mold in bathrooms and the occasional stale smell. There are a few mentions of rooms that could benefit from a deeper, more thorough cleaning, suggesting an inconsistency in maintenance standards across different stays. Despite these occasional drawbacks, the general consensus holds that Big4 Sydney Lakeside Holiday Park offers great value for money with clean and comfortable accommodation in a prime location.
Staff
The staff at Big4 Sydney Lakeside Holiday Park consistently receive high praise for their friendliness, helpfulness and professionalism. Guests frequently describe the arrival and check-in experience as smooth with staff being particularly kind and accommodating. Several specific incidences of exceptional service are mentioned, including staff going out of their way to meet requests, such as providing two jugs or assisting quickly with a faulty microwave.
However, there was an occasional note of the staff appearing more stressed than in previous visits, suggesting that not every interaction was as warm as expected. Despite this, the majority of reviews highlight the positive engagement with the team, noting their quick responses, welcoming nature and overall approachability.
In summary, the staff's friendly demeanor and efficient service play a significant role in enhancing the overall guest experience at this well-kept and well-located holiday park.
Wi-Fi
Situated in a picturesque location with close proximity to cafes and the beach, Big4 Sydney Lakeside Holiday Park offers excellent park facilities that many guests find enjoyable. However, the WiFi service has received overwhelming negative feedback. Numerous guests have reported issues such as poor signal strength, frequent disconnections and complete lack of internet access in various parts of the park including the cabins and bungalows. The service is described as unsecured, unreliable and almost non-existent in some areas. For those who need a stable internet connection for work or travel purposes, this can be a critical issue. The park staff does not appear to take responsibility for the problematic WiFi and the after-hours support is deemed unhelpful. Overall, while the holiday park excels in location and amenities, the WiFi connectivity is far from satisfactory.
Beach
Big4 Sydney Lakeside Holiday Park offers an unbeatable location with its close proximity to the beach, making it a prime spot for guests seeking easy access to the ocean. The park is situated just across the road from ocean pools and is within a convenient walking distance to shops, cafes and restaurants. This quiet and beautifully maintained facility is perfect for a relaxing getaway, whether you are traveling with family or looking for a peaceful retreat.
Guests appreciate the excellent transport links to the city and Manly, making it easy to explore the surrounding areas. The park's location is not only ideal for beach enthusiasts but also for those wanting to visit nearby lakes and lagoons. Its quiet environment, combined with easy access to various amenities, creates a comfortable and enjoyable stay.
Families will find the site particularly accommodating for kids, while adults can enjoy the quiet, good quality cabins. The park offers a perfect blend of affordability, convenience and proximity to natural attractions. With the lake on one side and the beach on the other, guests have the best of both worlds, ensuring a memorable visit.
Accessible
NRMA Sydney Lakeside Holiday Park boasts a prime location, right across from ocean pools and conveniently close to shops and public transport. The central setting makes it an excellent base for exploring the northern beaches coastal track or simply enjoying beachside activities. Guests appreciated the easy access and parking facilities, essential for those traveling by car.
The park offers a mix of accommodation with several guests noting the cleanliness and excellent condition of the camp kitchens and other amenities. The cabins themselves received praise for their accessibility, ensuring a comfortable stay for visitors.
The overall experience is enhanced by friendly staff, a seamless check-in process and well-maintained grounds. While the park offers everything needed at a reasonable price, some guests pointed out areas for improvement, such as the limited facilities for kids, the absence of microwaves and toasters in cabins and unreliable Wi-Fi connectivity.
Despite these minor setbacks, the proximity to the beach and lagoon, along with easy access to various northern beaches, makes NRMA Sydney Lakeside Holiday Park a convenient and enjoyable option for travelers.
No, Big4 Sydney Lakeside Holiday Park doesn't have any pool.
No, a spa isn't available at Big4 Sydney Lakeside Holiday Park.
No, Big4 Sydney Lakeside Holiday Park doesn't allow dogs.
No, parking facilities aren't available at Big4 Sydney Lakeside Holiday Park.
No, Big4 Sydney Lakeside Holiday Park doesn't have a gym.