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Summary of reviewsThe Best Western Plus Nashville Airport Hotel - BNA enjoys high praise for its strategic and convenient location, especially for those traveling from the nearby airport. Its proximity to highways also makes accessing Nashville's popular spots straightforward and quick. Guests consistently highlight the cleanliness and comfort of the rooms with particular appreciation for the king suites and quality beds. The hotel’s surrounding area is noted for its safety and quietness, despite minor airport noise and the staff receives commendations for their professionalism and friendliness.
The breakfast service garners strong positive feedback for its variety and quality, making mornings convenient with a well-maintained and well-stocked buffet. The rooms themselves are well-reviewed for being spacious, clean and comfortable with guests enjoying amenities such as a nice pool and a good hot breakfast. The friendly staff further enhances the stay experience, offering attentive service throughout the hotel.
Cleanliness is a standout feature with the property maintaining a modern and well-kept appearance from the exterior to the interiors. Guests consistently commend the professionalism and friendliness of the staff, who contribute to a welcoming atmosphere. Accessibility to the city center is praised, facilitated by the hotel's shuttle service, ample parking and various commuting options.
The pool receives mixed reviews with many appreciating its warmth and comfort, though some guests noted cleanliness issues that could benefit from additional maintenance. The hotel also proves to be an excellent choice for families, offering spacious rooms and a pleasant heated pool, adding to the overall family-friendly environment.
Finally, the beds at Best Western Plus Nashville Airport Hotel - BNA are widely regarded as comfortable, contributing significantly to a restful night's sleep. While preferences on mattress firmness vary, most guests appreciate the quality of the linens and overall bedding comfort. To sum up, the hotel's excellent location, clean and comfortable rooms, quality breakfast and remarkable staff service make it a commendable option for travelers to Nashville. Show more
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Categories
Family Friendly Hotel
The Best Western Plus Nashville Airport Hotel - BNA provides amenities suitable for families, including a pool and complimentary breakfast.
Hotel with Free Wi-Fi
Best Western Plus Nashville Airport Hotel - BNA provides complimentary Wi-Fi access. This allows guests to stay connected whether in their rooms or in public areas.
Hotel with Heated Pool
This hotel features a heated indoor pool that is open year-round. It is connected to a seasonal outdoor pool, offering guests both options.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Queen Room with Two Queen BedsThis guestroom features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator is provided.
King RoomThis guestroom features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator is provided.
Executive King SuiteThis suite features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator is provided.
Queen Room with Two Queen Beds - Communication AssistanceThis accessible guestroom features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator is provided. Accessible amenities include visual aides.
King Suite - Communication AssistanceThis accessible suite features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator is provided. Accessible amenities include visual aides.
King Room with Bath Tub - Disability AccessThis accessible guestroom features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator and private bathroom with a bath tub are provided.
King Room with Roll-In Shower - Disability AccessThis accessible guestroom features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator and private bathroom with roll-in shower are provided.
Queen Room with Two Queen Beds - Disability AccessThis accessible guestroom features a spacious desk, a flat-screen TV with expanded cable, and ironing facilities. A small refrigerator is provided.
Guest Reviews
8.3
Very Good
Location
Best Western Plus Nashville Airport Hotel – BNA is highly praised for its strategic and convenient location, especially for travelers with early flights, due to its close proximity to the airport. Guests frequently noted the hotel's easy access to highways, making it a straightforward drive to popular spots such as Broadway and downtown Nashville, typically within 15 to 17 minutes.
Several reviews highlighted the cleanliness and comfort of the rooms with special mentions of the king suites and quality beds, ensuring a pleasant stay. The hotel is conveniently located near numerous shops, restaurants and fast food chains, providing ample options for dining and quick bites.
Safety and quietness of the area were also appreciated, along with the professional and friendly staff, especially at the front desk. Although there were mentions of airport noise, many guests felt that the benefits of the location outweighed this minor inconvenience.
Accessibility to the city center is straightforward with options like buses, taxis and Uber making commuting hassle-free. Additional perks include easy check-in and check-out processes, the provision of a timely airport shuttle service and ample parking.
Overall, the consensus underscores the hotel's excellent positioning for those wanting to combine city visits with proximity to the airport, all wrapped up in a clean, comfortable and welcoming environment.
Breakfast
The breakfast at the Best Western Plus Nashville Airport Hotel - BNA has received overwhelming positive feedback from guests. Described as excellent, amazing and satisfying, the breakfast offers a variety of options that cater to different tastes. Many reviewers highlight the availability of hot food and the pleasant surprise of a well-maintained and well-stocked buffet. The inclusion of a complimentary breakfast is appreciated, making mornings more convenient for travelers.
Guests also commend the friendly and helpful staff who manage the breakfast service, contributing to an enjoyable dining experience. While there are instances of less favorable opinions, such as the limited meat options for special dietary preferences and occasional mentions of mediocre offerings, the general consensus remains positive. Overall, the breakfast at this hotel stands out for its variety, quality and the attentive service provided by the staff.
Rooms
The rooms at Best Western Plus Nashville Airport Hotel - BNA are frequently praised for their cleanliness and comfort. Guests often mention the quiet atmosphere and friendly staff, adding to the overall positive experience. The beds are consistently described as comfortable and many appreciate the spaciousness and layout of the rooms with some highlighting features like separate sitting areas in king rooms. The bathrooms and towels are noted to be clean and well-stocked.
Guests also enjoy amenities such as a nice pool and a good, hot breakfast offered at the hotel. The large, well-equipped rooms with high ceilings and fragrant bedding contribute to the overall comfort. Some reviews mention challenges with room temperature and layout but these seem to be exceptions rather than the rule.
In terms of location, many guests find it convenient, especially with the free shuttle service to the airport. Despite a few remarks about the hotel being dated and having dark rooms, the positive feedback on cleanliness, comfort and the friendly demeanor of the staff prevails. The property itself is described as very clean, further enhancing the stay experience for guests.
Beds
Guests at the Best Western Plus Nashville Airport Hotel - BNA generally found the beds to be comfortable with many describing them as very comfortable, comfy and super comfy. Several reviews highlighted the cleanliness of the rooms and the convenience of amenities such as a good breakfast, which complemented the comfort of the beds. While the beds were praised for their comfort, some guests noted that the firmness of the mattresses was a matter of personal preference. A few found the beds to be very firm or hard and some mentioned that the height of the beds made them difficult to get into. Despite these divergences, the majority of guests seemed pleased with the bedding, acknowledging the quality of the linens and the overall comfort provided for a restful night's sleep.
Cleanliness
Nestled conveniently close to Nashville International Airport, the Best Western Plus Nashville Airport Hotel shines for its exceptional cleanliness and friendly atmosphere, consistently earning praise from guests. The rooms and bathrooms are immaculate, offering a high standard of comfort with cozy beds that ensure a restful night's sleep. The property maintains a modern and well-kept appearance from the exterior to the interiors, ensuring a pleasant environment for all guests.
Multiple reviews highlight the professionalism and friendliness of the hotel staff, who go above and beyond to accommodate guest needs. Special mentions include efficient and approachable individuals at the front desk and breakfast area, creating a welcoming atmosphere throughout the stay.
Breakfast at the hotel is notably praised, described as fantastic with the added delight of coffee machines available 24 hours a day. Guest satisfaction extends to the hotel's proximity to local attractions and its reasonable pricing, enhancing its appeal as a reliable choice for travelers.
While most reviews confirm the hotel’s spotless condition, a minority noted occasional lapses in room cleanliness, such as musty odors and unvacuumed areas. Nevertheless, the general consensus underscores a remarkable commitment to cleanliness and guest comfort, making Best Western Plus Nashville Airport Hotel a commendable lodging option for visitors to the Music City.
Staff
The reviews for the Best Western Plus Nashville Airport Hotel - BNA highlight a generally positive experience with the hotel's staff. Guests frequently praised the staff for being friendly, helpful and accommodating. They particularly noted that the receptionists and front desk staff were attentive, courteous and willing to assist. Some staff members, like Autumn, were specifically mentioned for their exceptional service and welcoming attitude. The breakfast area staff also received commendations for their helpfulness.
Though there were occasional mentions of less friendly or rude encounters with some staff members, these instances were outweighed by the numerous positive comments. Guests appreciated the clean and comfortable rooms, the good shuttle bus service and the minimal noise despite the hotel's proximity to the airport. Overall, the staff at the Best Western Plus Nashville Airport Hotel - BNA contributed significantly to pleasant stays for many guests.
Pool
The pool at the Best Western Plus Nashville Airport Hotel - BNA has received mixed reviews from guests. Many appreciated the heated pool with some specifying that it was a great comfort for both children and adults. The indoor pool was highlighted positively, especially for its warmth and suitability for various weather conditions. Some guests enjoyed having the pool to themselves, which added to their convenience and relaxation. The pool temperature consistently received praise for being pleasant and comfortable.
However, several guests noted concerns about cleanliness, reporting that the pool and its area sometimes required more attention, citing issues like dirty water, grimy walls and occasional closures. Despite these drawbacks, the overall consensus includes positive experiences centered on the pool's comfort and warmth, as well as its suitability for families. With a bit more maintenance, the pool could enhance its appeal to future guests.
Family
The Best Western Plus Nashville Airport Hotel - BNA provides a comfortable and convenient choice for traveling families. Guests appreciated the heated pool, a pleasant surprise that added to the kids' enjoyment during their stay. Families found the rooms spacious, offering ample area for toddlers to play and the clean and accommodating kitchen area was suitable for preparing family meals. Even older family members found their stay enjoyable. The hotel’s proximity to the airport added an extra layer of convenience for travelers. While some noted the need for step stools in the rooms and mentioned the pool being too cold on occasion, overall, it was regarded as a well-suited family hotel where kids could have fun and adults could relax or attend to business in the city.
Yes, Best Western Plus Nashville Airport Hotel - BNA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Best Western Plus Nashville Airport Hotel - BNA.
No, Best Western Plus Nashville Airport Hotel - BNA doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Nashville Airport Hotel - BNA.
Yes, Best Western Plus Nashville Airport Hotel - BNA has a gym.