Embassy Suites by Hilton Nashville Downtown
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Summary of reviewsEmbassy Suites by Hilton Nashville Downtown receives high marks from guests, particularly for its prime location. Nestled near the iconic Broadway Street, visitors enjoy convenient access to Nashville's main attractions like the Country Music Hall of Fame and Bridgestone Arena. The rooftop pool and deck provide great views, adding to the location's charm, while the property itself balances proximity to nightlife with a serene atmosphere.
The hotel's breakfast stands out, offering a delicious array of options including a made-to-order omelet bar and waffle bar. Guests value the complimentary breakfast for its variety and quality, attended by a friendly and attentive staff. Similarly, the complimentary happy hour is a beloved feature, contributing to a dynamic dining experience alongside an on-site restaurant praised for its excellent food and live music during breakfast.
Rooms at the hotel are described as spacious, clean and comfortable with modern décor. Guests appreciate the stunning city views and the quiet environment despite the central location. Cleanliness is a strong suit with both rooms and common areas being well-maintained by diligent housekeeping staff. However, some guests reported occasional lapses in service consistency.
The hotel's staff is predominantly praised for their friendliness and helpfulness, particularly the reception and valet staff. Guests consistently highlight the professionalism and welcoming demeanor of the front desk personnel, though some mentioned occasional unprofessional behavior from specific staff members.
WiFi service presents a mixed experience with some guests finding it reliable and satisfactory, while others faced connectivity issues. The rooftop pool, although small and sometimes crowded, remains a favorite among families with children. However, parking is noted as expensive and limited to valet, which can be inconvenient.
Overall, Embassy Suites by Hilton Nashville Downtown is a favorable choice for travelers seeking a centrally located, clean and comfortable hotel with excellent breakfast and friendly service, despite some minor drawbacks concerning WiFi and parking.
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The hotel's breakfast stands out, offering a delicious array of options including a made-to-order omelet bar and waffle bar. Guests value the complimentary breakfast for its variety and quality, attended by a friendly and attentive staff. Similarly, the complimentary happy hour is a beloved feature, contributing to a dynamic dining experience alongside an on-site restaurant praised for its excellent food and live music during breakfast.
Rooms at the hotel are described as spacious, clean and comfortable with modern décor. Guests appreciate the stunning city views and the quiet environment despite the central location. Cleanliness is a strong suit with both rooms and common areas being well-maintained by diligent housekeeping staff. However, some guests reported occasional lapses in service consistency.
The hotel's staff is predominantly praised for their friendliness and helpfulness, particularly the reception and valet staff. Guests consistently highlight the professionalism and welcoming demeanor of the front desk personnel, though some mentioned occasional unprofessional behavior from specific staff members.
WiFi service presents a mixed experience with some guests finding it reliable and satisfactory, while others faced connectivity issues. The rooftop pool, although small and sometimes crowded, remains a favorite among families with children. However, parking is noted as expensive and limited to valet, which can be inconvenient.
Overall, Embassy Suites by Hilton Nashville Downtown is a favorable choice for travelers seeking a centrally located, clean and comfortable hotel with excellent breakfast and friendly service, despite some minor drawbacks concerning WiFi and parking.
Hotel Taking Steps Towards Sustainability
This LEED-certified hotel incorporates sustainable elements in its design, such as reclaimed wood, stone, and iron. Daily operations include a glass recycling program, low mercury lighting, and reduced water use programs. The hotel also sources coffee from a roaster dedicated to biodiversity and eco-friendly farming.
Hotel for Honeymoon
Embassy Suites by Hilton Nashville Downtown offers spacious suites and a central location near popular attractions. The hotel includes complimentary breakfast and evening receptions, providing a comfortable and convenient honeymoon stay.
Family Friendly Hotel
The hotel provides spacious suites and complimentary breakfast, which are excellent for families. Its downtown location offers easy access to family-friendly attractions.
Dog Friendly Hotel
Embassy Suites by Hilton Nashville Downtown provides pet-friendly accommodations. This hotel offers spacious suites and amenities suitable for guests traveling with dogs.
Business Hotel
Embassy Suites by Hilton Nashville Downtown provides ample space for meetings and conferences. Its location and amenities make it a strong choice for business travelers.
Hotel with Parking
Embassy Suites by Hilton Nashville Downtown provides parking for its guests, offering a comfortable stay with the added convenience of on-site parking facilities in the downtown area.
Accessible Hotel
This hotel is listed as an accessible hotel. Further details on its specific accessibility features were not readily available in the search results, but its presence on accessibility lists indicates it provides accommodations for guests with disabilities.
Hotel with Gym
Embassy Suites by Hilton Nashville Downtown provides a fitness center with modern equipment for a comprehensive workout. The hotel ensures guests have convenient access to fitness facilities during their stay.
4-Star Hotel
Embassy Suites by Hilton Nashville Downtown offers spacious suites with separate living areas. It includes a complimentary breakfast, an evening reception, and a central downtown location, providing excellent value and comfort.
Hotel with Indoor Pool
This all-suite hotel in the heart of downtown Nashville offers an indoor pool for guest use. It provides a comfortable swimming option close to many attractions.
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Guest Reviews
The Embassy Suites by Hilton Nashville Downtown boasts an enviable location, often highlighted by guests as ideal for exploring the vibrant heart of Nashville. Its proximity to the iconic Broadway Street—a mere short walk away—places visitors near the city's main attractions, including the Country Music Hall of Fame, Bridgestone Arena and the bustling nightlife. Many reviews frequently rave about the hotel's central position, making it convenient to various shops, restaurants and key venues.
Numerous guests praised the property's closeness to downtown establishments and its perfect placement for attending events such as concerts at Bridgestone Arena or hockey games. Its location not only facilitates easy access to bars and tourist spots but also provides a serene retreat, just far enough from the Broadway madness to ensure a quiet refuge.
The hotel's rooftop pool and deck also receive mention, offering great views and further enhancing the location's appeal. Cleanliness, modern facilities and a hospitable staff complement the excellent location, making it a top choice for those looking to fully immerse themselves in Nashville's lively atmosphere.
Embassy Suites by Hilton Nashville Downtown consistently receives high praise for its breakfast offerings from guests. Many rave about the variety and quality, describing the breakfast as delicious, amazing and fantastic. The inclusion of a made-to-order omelet bar, waffle bar and diverse buffet are particular highlights, drawing commendations for providing plenty of options to suit different tastes.
Guests also appreciate the complimentary nature of the breakfast, finding it a pleasant surprise that adds significant value to their stay. Furthermore, the attentive and kind breakfast staff contribute positively to the experience, ensuring that the service matches the quality of the food.
However, a few guests noted that the breakfast area could become chaotic and that the cleanliness could be improved during busy times. Additionally, while the selection is generally well-received, some visitors felt that more fresh fruit and a specialty coffee bar could enhance the experience further.
Despite these minor criticisms, the breakfast at Embassy Suites by Hilton Nashville Downtown is often described as one of the best, frequently exceeding expectations and being a standout feature of the stay. Happy hour offerings also receive frequent mention, adding to the overall positive dining experience at the hotel.
The Embassy Suites by Hilton Nashville Downtown boasts a dynamic dining experience highly appreciated by its guests. Prominently, the complimentary happy hour stands out with many guests describing it as amazing or wonderful. This daily feature offers a variety of options, great for winding down in the early evening. The evening reception also garners praise, seen as a delightful bonus to the overall stay.
A noteworthy mention is the on-site restaurant, which, despite not being fully open at times, has delivered with excellent food and entertainment when available. The live music during breakfast is highlighted as a charming addition that enriches the morning atmosphere. Guests also enjoy the food at the rooftop restaurant and pool bar with specific praise for the tasty sandwich ordered at the latter.
Though there was an occasional wish for more dining options or a shuttle service, the overall sentiment leans towards satisfaction with the existing amenities and services, particularly the complimentary food and beverage offerings in the afternoon. The dedicated restaurant staff also receive commendations for their service, contributing to a positive dining experience at the hotel.
The 'Embassy Suites by Hilton Nashville Downtown' offers a delightful experience with its rooms that are consistently praised for their spaciousness, cleanliness and comfort. Reviewers frequently highlight the beautiful and modern décor with many noting the elegant and updated interiors. Guests appreciate the ample space available in the suites, making them an ideal choice for groups or families. Features such as comfortable beds and well-equipped amenities further enhance the stay.
Several guests mention the stunning city views from their rooms, contributing to the overall enjoyment of their stay. The quietness of the rooms is another common theme, ensuring a restful environment despite the hotel's central location in downtown Nashville. The hotel’s cleanliness is repeatedly noted, indicating a high standard of maintenance and upkeep throughout.
Some guests did face minor issues such as room readiness at check-in and occasional noise disturbances, but these were not frequent enough to overshadow the positive aspects. The efficient room service and helpful staff also add to the positive guest experience.
Overall, the combination of large, well-appointed rooms, exceptional cleanliness and convenient downtown location make 'Embassy Suites by Hilton Nashville Downtown' a preferred choice for travelers seeking comfort and a touch of luxury.
At Embassy Suites by Hilton Nashville Downtown, guests frequently praise the comfort of the beds, describing them as very comfortable, large and perfectly equipped for a restful night. Many reviews highlight the beds being both firm and comfortable, making for a cozy and clean environment that fosters good rest. Some guests mentioned that the pillows complemented the comfortable beds well, although a few found the pillows less satisfactory, describing them as awful or expensive. While the majority of feedback on the beds is positive, there are occasional comments about beds being fairly uncomfortable or lumpy. Similarly, sofa beds received mixed reviews with some guests finding them uncomfortable, while others thought they were sufficiently comfortable. Despite these occasional drawbacks, the overall sentiment focuses on the high comfort level of the beds provided at this downtown Nashville hotel.
Embassy Suites by Hilton Nashville Downtown consistently impresses guests with its high standards of cleanliness. Reviews frequently highlight the spotless condition of both rooms and common areas. Visitors appreciated the fresh sheets and towels provided daily and found the hotel to be exceptionally clean, comfortable and well-maintained. Many noted the spacious and beautifully decorated rooms, underscoring the modern and welcoming atmosphere.
The hotel property itself also receives commendation for being clean and inviting, both inside and out. Housekeeping is often mentioned as diligent and polite, further enhancing the overall experience. Though a couple of reviews mentioned lapses in housekeeping, the majority praise the hotel's commitment to cleanliness, making it a top choice for travelers looking for a pristine place to stay in Nashville.
Embassy Suites by Hilton Nashville Downtown is characterized by its predominantly friendly and helpful staff, consistently earning praise for their accommodating nature. Guests frequently highlight the excellence of the reception and valet staff with particular accolades for their attentiveness and efficiency. Many visitors appreciated the professionalism and welcoming demeanor of the front desk personnel, mentioning standout employees such as Victoria who significantly enhanced their experiences.
Breakfast service and room staff also garnered positive remarks with guests noting friendly and kind interactions. The housekeeping was generally commended, although there have been occasional lapses in service consistency. Some concerns were noted about specific instances of unprofessional and unaccommodating behavior, particularly with some of the valet and front desk staff. Despite these few negatives, the overwhelming majority of reviews celebrate the staff’s efforts to go above and beyond in providing great customer service, portraying a picture of a well-trained and responsive team dedicated to making guests' stays pleasant and comfortable.
Guests of Embassy Suites by Hilton Nashville Downtown have shared mixed experiences regarding the hotel's WiFi service. On the positive side, several guests noted that the WiFi was good, reliable and very good, providing a satisfactory online experience. Rooms come with free WiFi access, which is a convenient perk for travelers. However, other guests encountered issues with WiFi connectivity, describing it as weak, very slow or almost useless at times. Some even mentioned that WiFi did not work at all during their stay, leading to frustration. Additionally, it seems that cell service, particularly for Verizon users, can be inconsistent, especially on higher floors. This variable experience with both WiFi and cell service suggests that while some guests may find the hotel's connectivity adequate, others might face challenges staying connected.
The rooftop pool at Embassy Suites by Hilton Nashville Downtown is a notable highlight, offering guests a pleasant and relaxing atmosphere with its rooftop terrace and enclosed space. Many visitors appreciated the facility, describing it as awesome, nice and clean. The pool area provided a relaxing respite where guests could unwind and enjoy the city's views. However, some reviewers mentioned that the pool is quite small, shallow at only 3 feet deep and can become overcrowded with children, which might dampen the experience for some guests, particularly those seeking a quieter environment. Despite these drawbacks, the pool remains a favored spot for families with children thoroughly enjoying the swimming experience. Additionally, the indoor pool was praised for being accessible and well-maintained, although a few guests found their experience there less than satisfactory. Overall, while the pool might not appeal to everyone, it remains a charming part of the hotel's amenities, especially for families with kids looking to have fun.
Parking at Embassy Suites by Hilton Nashville Downtown is predominantly viewed as expensive with many guests commenting on the high daily rates, often around $60 to $65 per night. Several reviewers noted that valet parking is the only option available, which can be inconvenient and occasionally include long wait times for car retrieval, leading to missed flights and additional frustrations. Though the valet service's costliness and occasional unprofessionalism were mentioned, there is an adjacent alternative—the Music City Center garage—which offers some convenience. However, the overall sentiment regarding the parking situation leans towards high costs and limited options, detracting somewhat from the overall experience at the hotel.
Embassy Suites by Hilton Nashville Downtown has received praise for its family-friendly atmosphere, making it a positive experience for families. Families have found the location convenient and close to amenities, enhancing their stay. The family rooms are noted to be perfect, offering comfort and enough space. Kids particularly enjoyed the pool, adding to the overall fun for children. This hotel stands out as a great option for family travel due to its welcoming environment for kids and convenient location. However, some guests noted areas for improvement, such as wait times for elevators and room cleanliness. Overall, the hotel provides a suitable and enjoyable setting for family trips.
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Location
Numerous guests praised the property's closeness to downtown establishments and its perfect placement for attending events such as concerts at Bridgestone Arena or hockey games. Its location not only facilitates easy access to bars and tourist spots but also provides a serene retreat, just far enough from the Broadway madness to ensure a quiet refuge.
The hotel's rooftop pool and deck also receive mention, offering great views and further enhancing the location's appeal. Cleanliness, modern facilities and a hospitable staff complement the excellent location, making it a top choice for those looking to fully immerse themselves in Nashville's lively atmosphere.
Breakfast
Guests also appreciate the complimentary nature of the breakfast, finding it a pleasant surprise that adds significant value to their stay. Furthermore, the attentive and kind breakfast staff contribute positively to the experience, ensuring that the service matches the quality of the food.
However, a few guests noted that the breakfast area could become chaotic and that the cleanliness could be improved during busy times. Additionally, while the selection is generally well-received, some visitors felt that more fresh fruit and a specialty coffee bar could enhance the experience further.
Despite these minor criticisms, the breakfast at Embassy Suites by Hilton Nashville Downtown is often described as one of the best, frequently exceeding expectations and being a standout feature of the stay. Happy hour offerings also receive frequent mention, adding to the overall positive dining experience at the hotel.
Dinner
A noteworthy mention is the on-site restaurant, which, despite not being fully open at times, has delivered with excellent food and entertainment when available. The live music during breakfast is highlighted as a charming addition that enriches the morning atmosphere. Guests also enjoy the food at the rooftop restaurant and pool bar with specific praise for the tasty sandwich ordered at the latter.
Though there was an occasional wish for more dining options or a shuttle service, the overall sentiment leans towards satisfaction with the existing amenities and services, particularly the complimentary food and beverage offerings in the afternoon. The dedicated restaurant staff also receive commendations for their service, contributing to a positive dining experience at the hotel.
Rooms
Several guests mention the stunning city views from their rooms, contributing to the overall enjoyment of their stay. The quietness of the rooms is another common theme, ensuring a restful environment despite the hotel's central location in downtown Nashville. The hotel’s cleanliness is repeatedly noted, indicating a high standard of maintenance and upkeep throughout.
Some guests did face minor issues such as room readiness at check-in and occasional noise disturbances, but these were not frequent enough to overshadow the positive aspects. The efficient room service and helpful staff also add to the positive guest experience.
Overall, the combination of large, well-appointed rooms, exceptional cleanliness and convenient downtown location make 'Embassy Suites by Hilton Nashville Downtown' a preferred choice for travelers seeking comfort and a touch of luxury.
Beds
Cleanliness
The hotel property itself also receives commendation for being clean and inviting, both inside and out. Housekeeping is often mentioned as diligent and polite, further enhancing the overall experience. Though a couple of reviews mentioned lapses in housekeeping, the majority praise the hotel's commitment to cleanliness, making it a top choice for travelers looking for a pristine place to stay in Nashville.
Staff
Breakfast service and room staff also garnered positive remarks with guests noting friendly and kind interactions. The housekeeping was generally commended, although there have been occasional lapses in service consistency. Some concerns were noted about specific instances of unprofessional and unaccommodating behavior, particularly with some of the valet and front desk staff. Despite these few negatives, the overwhelming majority of reviews celebrate the staff’s efforts to go above and beyond in providing great customer service, portraying a picture of a well-trained and responsive team dedicated to making guests' stays pleasant and comfortable.
Wi-Fi
Pool
Parking
Family
Yes, Embassy Suites by Hilton Nashville Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Embassy Suites by Hilton Nashville Downtown.
Yes, Embassy Suites by Hilton Nashville Downtown welcomes dogs.
Yes, parking facilities are available at Embassy Suites by Hilton Nashville Downtown.
Yes, Embassy Suites by Hilton Nashville Downtown has a gym.
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