Hayes Street Hotel Nashville
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Summary of reviewsHayes Street Hotel Nashville is praised for its prime location in Midtown, offering convenience and accessibility to key attractions like Vanderbilt University, Broadway and Music Row. The surrounding area is safe, walkable and packed with dining and entertainment options. The location provides excellent value, allowing guests to explore vibrant Nashville without being in its busiest areas.
The hotel's cleanliness stands out with rooms and common areas consistently noted as well-maintained and comfortable. Guests enjoy spacious, updated rooms with modern furnishings and amenities, enhancing their overall stay. The beds are especially commended for being cozy and providing a restful sleep, adding to the hotel's appeal.
The staff at Hayes Street Hotel receive high acclaim for their friendliness and helpfulness, contributing significantly to a hospitable atmosphere. Their attentiveness and professionalism, particularly the valet and front desk teams, leave a positive impression, making guests feel welcomed and valued.
The free WiFi is generally reliable with many guests praising its speed and ease of access. This convenience supports both casual browsing and essential tasks, improving the overall experience for visitors.
While the breakfast options are a point of contention, the presence of a complimentary breakfast is a bonus. Some guests found it satisfactory, appreciating the healthy choices and pleasant staff interactions, though others desired more variety and quality.
Dinner experiences at the on-site bar are predominantly positive with great drinks, good food and affordable prices. The bartender's excellent service and friendly demeanor enhance the dining experience, even as the limited operating hours sometimes disappoint.
The gym, though clean and open 24 hours, garners mixed feedback due to its small size and limited equipment. It suffices for quick workouts but may not satisfy those seeking a comprehensive fitness regime.
Parking, exclusively valet, is a notable criticism due to high costs and occasional inefficiency. The lack of self-parking options adds to the inconvenience, though the valet staff are often praised for their professionalism.
Overall, Hayes Street Hotel Nashville delivers a solid three-star experience with its strategic location, clean accommodations and exceptional staff service, making it a preferable choice for both leisure and business travelers.
Categories
The hotel's cleanliness stands out with rooms and common areas consistently noted as well-maintained and comfortable. Guests enjoy spacious, updated rooms with modern furnishings and amenities, enhancing their overall stay. The beds are especially commended for being cozy and providing a restful sleep, adding to the hotel's appeal.
The staff at Hayes Street Hotel receive high acclaim for their friendliness and helpfulness, contributing significantly to a hospitable atmosphere. Their attentiveness and professionalism, particularly the valet and front desk teams, leave a positive impression, making guests feel welcomed and valued.
The free WiFi is generally reliable with many guests praising its speed and ease of access. This convenience supports both casual browsing and essential tasks, improving the overall experience for visitors.
While the breakfast options are a point of contention, the presence of a complimentary breakfast is a bonus. Some guests found it satisfactory, appreciating the healthy choices and pleasant staff interactions, though others desired more variety and quality.
Dinner experiences at the on-site bar are predominantly positive with great drinks, good food and affordable prices. The bartender's excellent service and friendly demeanor enhance the dining experience, even as the limited operating hours sometimes disappoint.
The gym, though clean and open 24 hours, garners mixed feedback due to its small size and limited equipment. It suffices for quick workouts but may not satisfy those seeking a comprehensive fitness regime.
Parking, exclusively valet, is a notable criticism due to high costs and occasional inefficiency. The lack of self-parking options adds to the inconvenience, though the valet staff are often praised for their professionalism.
Overall, Hayes Street Hotel Nashville delivers a solid three-star experience with its strategic location, clean accommodations and exceptional staff service, making it a preferable choice for both leisure and business travelers.
Dog Friendly Hotel
Hayes Street Hotel accepts two dogs up to 50 lbs / 23 kg. There is an additional fee at a per pet per stay basis. Crated dogs may be left unattended in the room. The hotel offers treats at the front desk and provides a grassy pet relief area with waste bins on the property.
Dogs Stay Free
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Free! There is no extra charge. Dogs stay for free.
Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in?
Not necessarily
Show more...Not necessarily
Business Hotel
Hayes Street Hotel provides a business center and free Wi-Fi. It is designed for business and leisure travelers seeking modern amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel where Dogs Stay Free
Guest Reviews
The Hayes Street Hotel Nashville offers a prime location that has garnered favorable remarks from guests, making it an attractive choice for visitors wanting both convenience and accessibility. Nestled in Midtown, the hotel is within walking distance to a variety of restaurants, bars and live music venues. It's close to Vanderbilt University and several medical facilities, making it practical for both leisure and medical trips.
Guests appreciate the hotel's proximity to Downtown Nashville with popular areas like Broadway, Music Row and Centennial Park accessible by a short walk or an affordable Uber ride. Despite being a bit removed from the hustle and bustle of the main attractions, many have found this location advantageous, being quieter yet still close to the action.
The area around the hotel is described as safe and walkable, allowing easy exploration of nearby dining and entertainment options. The hotel’s location provides good value, especially for those keen to explore the vibrant heart of Nashville without being right in the middle of its busiest areas. Multiple positive comments highlight the ease of accessing the downtown area and the abundance of surrounding amenities.
Overall, the Hayes Street Hotel Nashville stands out for its strategic location, making it a solid choice for travelers seeking convenience, value and comfort in their stay.
The breakfast offerings at Hayes Street Hotel Nashville seem to elicit mixed feelings from guests. While some reviewers appreciated the inclusion of a complimentary breakfast, many expressed disappointment with the limited variety and quality. The breakfast typically consists of basic continental options such as bagels, hard-boiled eggs, yogurt, oatmeal, cereal and pre-packaged items like muffins and pastries. Guests frequently noted the absence of hot meals with only items like instant oatmeal and coffee available.
Many felt the breakfast fell short compared to the overall quality of the hotel's room facilities. Words like "basic," "minimal," and "lackluster" frequently appeared in reviews and several guests mentioned that the breakfast was often not restocked promptly. Some appreciated the healthy options available, but others found the overall experience unsatisfactory with reports of stale or poorly presented food items.
On the positive side, a few guests enjoyed their breakfast experiences, describing it as "good" or "delicious." The convenience of having a free breakfast and the pleasant interactions with the breakfast staff were also highlighted by some reviewers.
In summary, while the complimentary breakfast at Hayes Street Hotel is a bonus for guests, many agree it could benefit from increased variety and improved quality to better match the hotel's overall standards.
The dining experience at Hayes Street Hotel Nashville has garnered mixed reviews from guests. Many appreciated the presence of an on-site bar, praising the great drinks, good food and cheap prices. Guests particularly enjoyed the service provided by the bartender, Maxwell, who was noted for his superb customer service and even singing while making drinks, adding a unique personal touch to the experience. The bar, located in the lobby, was described as a great place and was open late. However, it appears the bar was not always open, which left some guests disappointed.
Room service for dinner was mentioned as a positive feature, providing good food right to the rooms. For those looking for eating alternatives, a nearby Mexican restaurant received favorable mentions and seemed to be a popular option among guests. Additionally, several restaurants located close to the hotel were highlighted, ensuring that guests have multiple dining options available during their stay.
The Hayes Street Hotel Nashville offers a variety of room experiences based on guest reviews. On the positive side, rooms are frequently described as clean, spacious and comfortable with many guests appreciating the large sizes and updated decor. The air conditioning, modern furnishings and cozy atmosphere contribute to a pleasant stay. The beds are generally noted as comfortable and several guests liked the good shower pressure and well-kept rooms. The hotel provides a welcoming vibe with clean, spacious accommodations that delight many visitors.
However, there are some drawbacks. Several guests reported issues with thin walls leading to noise disturbances, outdated and tired room appearances and cleanliness not meeting expectations. Additional criticisms include inconvenient parking rates, small bathrooms and musty odors in certain rooms. Some amenities like the lack of microwaves, poor lighting and faulty room items such as AC units and TV remotes were also noted. Despite these issues, the overwhelming consensus is that the rooms generally meet guest expectations for cleanliness and comfort, contributing to an overall positive experience.
The beds at Hayes Street Hotel Nashville receive a significant amount of praise from guests with many describing them as comfortable, cozy and even wonderful. A considerable number appreciate the spaciousness of the rooms, which adds to the overall comfort. Several guests expressed that they had a super comfortable sleep, noting the beds were incredibly cozy and the perfect place to relax after a long day exploring Nashville.
In contrast, a few guests pointed out specific issues with the beds being too soft, too hard or lumpy, which affected their sleep quality. There were also isolated complaints about the lack of extra pillows or the pillows being too firm or hard. However, other guests found the pillows to be just as comfortable as the beds, contributing positively to their stay.
Overall, the general consensus highlights that the majority of guests found the beds at Hayes Street Hotel Nashville to be a strong point of their visit, offering a restful and pleasant night's sleep.
The Hayes Street Hotel Nashville consistently receives praise for its exceptional cleanliness. Guests repeatedly note the clean and well-maintained rooms, describing them as comfortable, spacious and inviting. The overall atmosphere of the hotel, from the lobby to the common areas, is highlighted as being very clean and pleasant, contributing to a cozy and welcoming environment. Despite some minor issues with room service requiring requests for cleaning, the staff are often mentioned as friendly and attentive to maintaining the hotel's high standards of hygiene. The modern design and cleanliness of the facilities make it a preferable option compared to other hotels. While some areas like bathrooms and occasional room specifics may need improvement, the overall impression is one of a tidy and well-kept property.
The staff at Hayes Street Hotel Nashville have garnered significant praise for their friendliness and helpfulness, contributing to a welcoming atmosphere that guests appreciate. Many reviews highlight the courteous and accommodating nature of the staff with specific mentions of the valet and front desk teams being particularly attentive and professional. Guests frequently describe the staff as super friendly, pleasant and willing to go out of their way to assist with various needs, including recommendations and local information.
However, there are occasional mentions of negative experiences, suggesting some inconsistencies. A few guests reported interactions with rude or indifferent staff members, indicating that while the majority of experiences are positive, there are areas for improvement. Despite these few incidents, the overwhelming sentiment is that the hotel staff are a significant asset, contributing positively to the guest experience with their warmth and attention to detail.
Overall, the hotel staff at Hayes Street Hotel Nashville are regarded as a major highlight, helping to create a hospitable and enjoyable stay for most guests. Their efforts in customer service have been widely recognized with many guests expressing their intentions to return due to the excellent service received.
Hayes Street Hotel Nashville offers free WiFi and many guests have reported positive experiences with the connection. The majority praised the internet for being fast, reliable and easy to access with some noting that it worked very well and was even incredible compared to other hotels they had visited. There were various affirmations of good WiFi performance throughout the hotel with some enjoying seamless connection for basic uses such as texting and browsing.
However, not all feedback was positive. Some guests experienced issues such as difficulty staying connected, slow speeds and occasional prompts to pay for access. There were also mentions of the WiFi being insecure and spotty with some reporting no secure connection in the rooms. A few noted that the internet was only accessible in the main lobby, highlighting an inconsistency in coverage throughout the hotel. Despite these challenges, many found no problem getting Uber rides, suggesting that the WiFi was at least functional for essential tasks.
The gym at Hayes Street Hotel Nashville is a mixed bag according to guest reviews. On the positive side, it is described as clean, well-maintained and conveniently open 24 hours a day, allowing guests to work out at any time that suits their schedule. Some guests appreciated the availability of the gym and found it satisfactory for a quick exercise session, noting that it was adequate despite its small size.
However, there are several points that could be improved. A common complaint is that the gym is very small and can only accommodate a limited number of people at a time, which may be problematic during busy periods. The equipment selection is described as limited with missing weights and some equipment in need of repair, such as a mat that was falling apart. Some guests also suggested that the gym could be stocked more often and that more hot breakfast choices could be offered for those using the facility in the morning.
Though the gym fulfills basic workout needs for some guests, it may fall short for those seeking a more comprehensive and spacious fitness experience.
Visitors to Hayes Street Hotel Nashville consistently express concerns about the hotel's parking situation. The only parking option available is valet and guests frequently mention high costs associated with this service, ranging from $40 to $50 per night. Many reviews point out that there is no self-parking option or free parking, which adds to the inconvenience. Some patrons found the valet service inefficient, citing long wait times and organizational issues, although there were positive mentions of the valet staff being friendly and professional.
Given the mandatory nature of the valet service and its substantial fees, some guests felt the parking arrangements were not fully transparent and detracted from their overall experience. There were also mentions of limited parking spaces and some security concerns with the lot across the street. Nonetheless, a few guests appreciated the valet option for its convenience when available and functioned properly, despite the high cost.
Overall, while the valet service is a necessary aspect of the hotel's parking, it's clear that the expense and lack of alternative parking options are significant points of criticism among guests.
Hayes Street Hotel Nashville stands as a modest yet commendable three-star property. Located conveniently in Midtown and in proximity to an array of restaurants, it provides good value considering its rates and location. The hotel meets three-star standards, offering clean rooms and decent amenities for the price. Despite some drawbacks such as the need for updating and the occasional noise, guests generally find the hotel satisfactory.
The breakfast experience is notably good for the price of $9, fitting the expectations for a three-star hotel. The staff's friendliness and efficiency, particularly with valet service, contribute positively to the overall experience. While room service is not available and some feel the quality of the rooms could be improved, others appreciate the decent service and clean accommodations.
For travelers seeking a budget-friendly option in Nashville that delivers a solid three-star experience, Hayes Street Hotel is a reasonable choice. It may not surpass expectations significantly, but it fulfills the essential criteria for a pleasurable stay.
Hayes Street Hotel Nashville is highly regarded for its functionality and comfort for business travelers. The spacious, cozy lobby is praised for being an ideal spot for both working and hosting business meetings. The communal areas, including a well-designed lounge, create a pleasant atmosphere for professional interactions. Business travelers appreciate the hotel's helpfulness with quiet rooms ensuring limited disturbances and flexible early check-ins. Despite some minor issues with business machines and room size, the hotel remains an excellent choice for professional stays.
The Hayes Street Hotel in Nashville receives mixed reviews regarding its accessibility for guests with disabilities. On the positive side, the hotel is equipped with wheelchair-accessible facilities, including well-marked elevators, ADA-compliant ramps and helpful staff who are responsive to the needs of guests. Some guests found the accessible shower to be excellent, though others noted issues with water leakage on the bathroom floor. The hotel's accessibility rooms appear to cater well to some guests, despite certain drawbacks, like a peculiar shower setup and specific rooms not being recommended for those with disabilities. Public transport information at the hotel is lacking and there is no free handicap or valet parking provided. Nonetheless, despite these shortcomings, the hotel does attempt to meet several essential accessibility requirements.
Hayes Street Hotel Nashville stands out as a welcoming haven for travelers with pets. With its pet-friendly policies, the hotel allows guests to bring their four-legged friends along without hassle. The property accommodates large dogs and does so without imposing a deposit, although a nominal fee is charged. Walking areas nearby provide convenience for dog walks and a dog park within walking distance adds to the appeal.
Guests consistently describe the hotel as very dog friendly and accommodating, noting that dogs are not just tolerated but welcomed. There is no detectable pet smell, which is a testament to the cleanliness despite being a pet haven. Positive mentions highlight that dogs feel welcome and comfortable, reinforcing the hotel's reputation for its pet accommodations. In sum, Hayes Street Hotel Nashville is an ideal choice for those traveling with pets, ensuring both guests and their furry companions have an enjoyable stay.
Location Show Map
Location
Guests appreciate the hotel's proximity to Downtown Nashville with popular areas like Broadway, Music Row and Centennial Park accessible by a short walk or an affordable Uber ride. Despite being a bit removed from the hustle and bustle of the main attractions, many have found this location advantageous, being quieter yet still close to the action.
The area around the hotel is described as safe and walkable, allowing easy exploration of nearby dining and entertainment options. The hotel’s location provides good value, especially for those keen to explore the vibrant heart of Nashville without being right in the middle of its busiest areas. Multiple positive comments highlight the ease of accessing the downtown area and the abundance of surrounding amenities.
Overall, the Hayes Street Hotel Nashville stands out for its strategic location, making it a solid choice for travelers seeking convenience, value and comfort in their stay.
Breakfast
Many felt the breakfast fell short compared to the overall quality of the hotel's room facilities. Words like "basic," "minimal," and "lackluster" frequently appeared in reviews and several guests mentioned that the breakfast was often not restocked promptly. Some appreciated the healthy options available, but others found the overall experience unsatisfactory with reports of stale or poorly presented food items.
On the positive side, a few guests enjoyed their breakfast experiences, describing it as "good" or "delicious." The convenience of having a free breakfast and the pleasant interactions with the breakfast staff were also highlighted by some reviewers.
In summary, while the complimentary breakfast at Hayes Street Hotel is a bonus for guests, many agree it could benefit from increased variety and improved quality to better match the hotel's overall standards.
Dinner
Room service for dinner was mentioned as a positive feature, providing good food right to the rooms. For those looking for eating alternatives, a nearby Mexican restaurant received favorable mentions and seemed to be a popular option among guests. Additionally, several restaurants located close to the hotel were highlighted, ensuring that guests have multiple dining options available during their stay.
Rooms
However, there are some drawbacks. Several guests reported issues with thin walls leading to noise disturbances, outdated and tired room appearances and cleanliness not meeting expectations. Additional criticisms include inconvenient parking rates, small bathrooms and musty odors in certain rooms. Some amenities like the lack of microwaves, poor lighting and faulty room items such as AC units and TV remotes were also noted. Despite these issues, the overwhelming consensus is that the rooms generally meet guest expectations for cleanliness and comfort, contributing to an overall positive experience.
Beds
In contrast, a few guests pointed out specific issues with the beds being too soft, too hard or lumpy, which affected their sleep quality. There were also isolated complaints about the lack of extra pillows or the pillows being too firm or hard. However, other guests found the pillows to be just as comfortable as the beds, contributing positively to their stay.
Overall, the general consensus highlights that the majority of guests found the beds at Hayes Street Hotel Nashville to be a strong point of their visit, offering a restful and pleasant night's sleep.
Cleanliness
Staff
However, there are occasional mentions of negative experiences, suggesting some inconsistencies. A few guests reported interactions with rude or indifferent staff members, indicating that while the majority of experiences are positive, there are areas for improvement. Despite these few incidents, the overwhelming sentiment is that the hotel staff are a significant asset, contributing positively to the guest experience with their warmth and attention to detail.
Overall, the hotel staff at Hayes Street Hotel Nashville are regarded as a major highlight, helping to create a hospitable and enjoyable stay for most guests. Their efforts in customer service have been widely recognized with many guests expressing their intentions to return due to the excellent service received.
Wi-Fi
However, not all feedback was positive. Some guests experienced issues such as difficulty staying connected, slow speeds and occasional prompts to pay for access. There were also mentions of the WiFi being insecure and spotty with some reporting no secure connection in the rooms. A few noted that the internet was only accessible in the main lobby, highlighting an inconsistency in coverage throughout the hotel. Despite these challenges, many found no problem getting Uber rides, suggesting that the WiFi was at least functional for essential tasks.
Gym
However, there are several points that could be improved. A common complaint is that the gym is very small and can only accommodate a limited number of people at a time, which may be problematic during busy periods. The equipment selection is described as limited with missing weights and some equipment in need of repair, such as a mat that was falling apart. Some guests also suggested that the gym could be stocked more often and that more hot breakfast choices could be offered for those using the facility in the morning.
Though the gym fulfills basic workout needs for some guests, it may fall short for those seeking a more comprehensive and spacious fitness experience.
Parking
Given the mandatory nature of the valet service and its substantial fees, some guests felt the parking arrangements were not fully transparent and detracted from their overall experience. There were also mentions of limited parking spaces and some security concerns with the lot across the street. Nonetheless, a few guests appreciated the valet option for its convenience when available and functioned properly, despite the high cost.
Overall, while the valet service is a necessary aspect of the hotel's parking, it's clear that the expense and lack of alternative parking options are significant points of criticism among guests.
3 Star
The breakfast experience is notably good for the price of $9, fitting the expectations for a three-star hotel. The staff's friendliness and efficiency, particularly with valet service, contribute positively to the overall experience. While room service is not available and some feel the quality of the rooms could be improved, others appreciate the decent service and clean accommodations.
For travelers seeking a budget-friendly option in Nashville that delivers a solid three-star experience, Hayes Street Hotel is a reasonable choice. It may not surpass expectations significantly, but it fulfills the essential criteria for a pleasurable stay.
Business
Accessible
Dog Friendly
Guests consistently describe the hotel as very dog friendly and accommodating, noting that dogs are not just tolerated but welcomed. There is no detectable pet smell, which is a testament to the cleanliness despite being a pet haven. Positive mentions highlight that dogs feel welcome and comfortable, reinforcing the hotel's reputation for its pet accommodations. In sum, Hayes Street Hotel Nashville is an ideal choice for those traveling with pets, ensuring both guests and their furry companions have an enjoyable stay.
No, Hayes Street Hotel Nashville doesn't have any pool.
No, a spa isn't available at Hayes Street Hotel Nashville.
Yes, Hayes Street Hotel Nashville welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hayes Street Hotel Nashville.
Yes, Hayes Street Hotel Nashville has a gym.
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