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Summary of reviewsThe Holiday Inn & Suites Nashville Downtown Broadway is highly regarded for its exceptional downtown location, placing guests mere steps away from popular attractions such as the Country Music Hall of Fame, top-tier restaurants and numerous museums. This prime positioning makes it a favorite among visitors seeking easy access to Broadway's vibrant nightlife and cultural hubs without lengthy commutes. Guests consistently describe the location as perfect, excellent and fabulous, enhancing their overall experience with the hotel's clean environment and friendly, accommodating staff.
Despite mixed reviews on breakfast, the hotel does offer the convenience of an on-site cafe and store, appreciated by some guests for fresh coffee and tasty pastries. However, the lack of a complimentary breakfast and the perceived high costs have left some visitors less than satisfied.
Rooms at the hotel receive widespread praise for their cleanliness, spaciousness and modern decor. Comfortable beds and useful amenities like refrigerators, microwaves and espresso machines contribute to a pleasant stay. While a minor note about room cleanliness needing improvement was mentioned, the overall spacious and comfortable accommodations, paired with a clean lobby area, leave a positive impression.
Cleanliness is a standout feature with guests frequently commenting on the pristine condition of rooms, spotless bathrooms and well-maintained public areas. The hotel's commitment to hygiene is evident and appreciated, contributing to a welcoming atmosphere.
Staff at the hotel are frequently commended for their friendliness and attentiveness. The front desk staff, in particular, receive high praise for their customer service, enhancing the guest experience. Although some guests wished for more local attraction knowledge from the staff, the overall consensus highlights exceptional service.
Parking, while accessible through an on-site garage, is noted for its high costs with valet service charging between $45 to $50 per night. This has been a significant drawback for many with some guests expressing concerns about the lack of self-parking options and vehicle safety when using public parking.
Overall, Holiday Inn & Suites Nashville Downtown Broadway is highly lauded for its prime location, clean and comfortable rooms and excellent staff, though some improvements in breakfast offerings and parking costs could enhance guest satisfaction further. Show more
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Categories
Dog Friendly Hotel
Holiday Inn & Suites Nashville Downtown - Broadway is pet friendly! Two pets of any size are welcome in designated rooms for no additional fee. Both dogs and cats are allowed, but pets may not be left unattended in rooms.
Accessible Hotel
This hotel is ADA compliant and offers accessible rooms with features like roll-in showers, grab bars, and toilet grab bars. It provides a pool lift, accessible public washrooms, and assistive listening devices. Accessible routes are available to the public entrance, business center, and fitness center.
3-Star Hotel
Located in downtown Nashville, this Holiday Inn provides easy access to Broadway's entertainment and dining options. It features comfortable suites and essential amenities for a pleasant stay.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Standard King RoomThe pool with a view is the standout feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Standard Queen Room with Two Queen Beds and Walk-In ShowerThis double room's special feature is the pool with a view. Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Standard Room with Two Queen BedsThis double room provides a pool with a view. Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Standard RoomThis double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views.
King SuiteThis suite offers a pool with a view. Providing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
Essential Queen Room with Two Queen Beds and City ViewThe pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Standard Queen Room with Two Queen Beds - Communications AccessibleThis double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
King Room - Hearing AccessibleThis double room features a pool with a view. Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Suite - Mobility Access Roll in Shower/Non-SmokingRooms on the upper floors are reachable by lift. The unit has 2 beds.
King Suite - Concierge FloorThe unit offers 2 beds.
Standard King Room with Mobility Accessible Roll-In ShowerThe unit has 2 beds.
Premium King RoomThe unit offers 2 beds.
Premium Queen Room with Two Queen Beds and City ViewThe unit offers 2 beds.
Premium Queen Room with Two Queen BedsThe unit offers 2 beds.
Premium King Room - Mobility AccessibleThe unit has 2 beds.
Guest Reviews
8.2
Very Good
Location
Holiday Inn & Suites Nashville Downtown Broadway boasts a phenomenal location, strategically positioned just up from the bustling Broadway area. Nestled in the heart of downtown, it provides unparalleled convenience with many guests noting its close proximity to key attractions such as the Country Music Hall of Fame, various acclaimed restaurants and vibrant museums. The hotel is within comfortable walking distance to Broadway, making it an ideal choice for those looking to explore the local nightlife and cultural sites.
The location is consistently described as perfect, excellent and fabulous, affording easy access to downtown venues and ensuring guests are never far from the action. The convenience of the hotel's positioning makes it an appealing choice for visitors aiming to immerse themselves in Nashville's dynamic atmosphere without the hassle of long commutes. Additionally, guests appreciate the clean, well-maintained environment and the friendly, accommodating staff, which enhances the overall experience. The property also offers a big free breakfast buffet, adding to its allure and making it a standout option for those visiting this vibrant city.
Breakfast
The breakfast experience at Holiday Inn & Suites Nashville Downtown Broadway is a mixed bag. While some guests appreciated the convenience of the on-site cafe and store, which offers fresh coffee and tasty pastries, others felt that the breakfast offerings were overpriced and disappointing. There were compliments about the quality of the breakfast and the variety available with some visitors particularly enjoying the pastries and drinks each morning. However, a notable downside for many was the lack of a complimentary breakfast, as it is an extra charge. This unexpected cost seemed to diminish the overall dining experience for several guests. Despite these mixed reviews, the convenience factor of having a bodega and breakfast cafe within the hotel premises remained a favorable point for some.
Rooms
At the Holiday Inn & Suites Nashville Downtown Broadway, guests often praise the rooms for being clean and spacious. The overall decor is modern and the rooms are described as comfortable with super comfortable beds. Visitors appreciate the friendliness and helpfulness of the staff, contributing to a pleasant stay. Additional perks include in-room amenities such as refrigerators, microwaves and espresso machines. The hotel lobby is also noted for its cleanliness and inviting atmosphere. Despite a minor comment about room cleanliness needing improvement, the size and comfort of the rooms generally leave a positive impression on travelers. An on-site Bodega store adds to the convenience, enhancing the overall experience at this well-regarded hotel.
Cleanliness
Holiday Inn & Suites Nashville Downtown Broadway consistently impresses guests with its high standards of cleanliness and organization. Visitors frequently remark on the exceptionally clean rooms and the spotless condition of the bathrooms. The smell of bleach upon entering reassures guests of the hotel's dedication to hygiene. Additionally, the public spaces like the lobby are maintained to a high standard, contributing to the overall neat and modern feel of the property. The friendly staff also play a key role in keeping the hotel well-organized and tidy, adding to the pleasant experience. Although there was a mention of stained floors in one review, the overwhelming consensus highlights the hotel's commitment to providing a clean and comfortable environment.
Staff
The Holiday Inn & Suites Nashville Downtown Broadway receives high praise for its excellent and friendly staff. Many guests highlight the exceptional customer service, especially noting the super friendly and accommodating front desk staff. The staff's friendliness and helpfulness stand out with numerous mentions of them being polite, attentive and very nice. The manager's customer service is frequently highlighted as exceptional. While a few guests pointed out that the staff could be more informed about local attractions, the majority find the staff awesome and exceptionally great. The valet service also receives commendations for its helpfulness. Overall, the hotel's staff significantly enhances the guest experience through their friendliness and attentiveness.
Parking
Parking at the Holiday Inn & Suites Nashville Downtown Broadway has been a topic of considerable attention among guests. On the positive side, there is an on-site garage which makes parking accessible and easy. This could be particularly convenient for those attending nearby events. However, guests have voiced concerns about the high cost associated with parking with some paying between $45 to $50 per night for valet service. Several reviews mention the expenses as excessive with fees sometimes stacking up significantly over a few days. Additionally, there are reports of public parking being used, which has raised concerns about vehicle safety. The requirement to use valet service instead of self-parking has also been highlighted as an inconvenience by some. While parking is available and straightforward, the associated costs appear to be a significant drawback for many visitors.
Yes, Holiday Inn & Suites Nashville Downtown Broadway has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn & Suites Nashville Downtown Broadway.
Yes, Holiday Inn & Suites Nashville Downtown Broadway welcomes dogs.
Yes, parking facilities are available at Holiday Inn & Suites Nashville Downtown Broadway.
Yes, Holiday Inn & Suites Nashville Downtown Broadway has a gym.