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Summary of reviewsMillennium Maxwell House Nashville enjoys a highly favorable location, appreciated for its convenient proximity to downtown Nashville and popular attractions like Nissan Stadium, Bridgestone Arena and the Children's Hospital. Guests consistently praise the hotel's strategic placement near major highways, making it easy to navigate the city. The complimentary shuttle service to downtown is frequently highlighted as a significant perk, enhancing the travel experience by offering hassle-free access to local hotspots.
The breakfast experience has its ups and downs. While some guests found the breakfast to be satisfying and enjoyed the generous buffet and good service, others were disappointed with the quality and felt it did not justify the cost. The inconsistency in breakfast offerings and the additional charges were points of contention for some.
The dining experience at the hotel mirrors that of breakfast with mixed reviews. Guests appreciate the convenience of having a restaurant and bar on-site, which comes in handy when operating. However, sporadic availability and the inconsistent quality of food and drinks detract from the overall experience.
Rooms at the hotel are commonly noted for their spaciousness and comfort, offering good value for the price. However, the decor is dated and there are recurring issues with cleanliness and maintenance. Guests often mention the need for significant updates, citing old furniture, worn carpets and an absence of expected amenities like refrigerators and microwaves.
Cleanliness throughout the hotel is an area needing improvement with guests reporting instances of dirt, musty odors and inadequate housekeeping services. While some rooms and public areas were found clean, numerous issues point to the need for more consistent upkeep.
The hotel's staff stands out positively, frequently praised for their friendliness, professionalism and dedication. The front desk and shuttle drivers receive special commendation for their welcoming demeanor and helpfulness, significantly contributing to the hotel's overall positive guest experience.
The Wi-Fi service receives mixed reviews with some guests describing it as great, while others face connectivity issues and find it lacking in clear communication about its availability and potential fees.
The gym and pool areas generally receive positive feedback with guests appreciating the well-equipped and clean fitness facilities and the pleasant, large outdoor pool. However, there are occasional issues with cleanliness and maintenance.
Families find the hotel accommodating and child-friendly with activities geared towards kids enhancing their stay. The hot tub and larger family accommodation add to the hotel's appeal for family vacations despite minor issues like insufficient towels and noise.
Finally, beds at the hotel are widely praised for their comfort, underscoring a good night's sleep as a highlight for many guests. There are some exceptions with occasional reports of small or uncomfortable beds, but the general consensus is positive.
Overall, Millennium Maxwell House Nashville offers a cost-effective and conveniently located stay, though it would benefit from addressing key areas like room updates, consistent dining quality and enhanced cleanliness. Show more
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Categories
Hotel near Golf Courses
This hotel is situated near the renowned Ted Rhodes Golf Course, an 18-hole course. It is within 2 miles (3 km) of a golf course, offering convenient access for golf enthusiasts.
Business Hotel
Millennium Maxwell House Nashville is a first-class hotel that caters to business travelers. It offers the amenities needed for a productive trip.
Hotel with Outdoor Pool
Millennium Maxwell House Nashville features a seasonal outdoor pool and sun deck.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Club King RoomThis room has a seating area, air conditioning and satellite TV. There is also a refrigerator and a microwave.
Standard King RoomThis room includes a work desk with an ergonomic chair and a private bathroom with a bath or shower and complimentary bath amenities.
Standard Double Room with Two Double BedsThis room includes a work desk with an ergonomic chair and a private bathroom with a bath or shower and complimentary bath amenities.
Guest Reviews
6.3
Rated
Location
Millennium Maxwell House Nashville benefits from a highly appreciated location that is frequently highlighted by guests. It offers convenient proximity to downtown Nashville and popular attractions, making it an ideal base for tourists. Many guests mention the ease of access to the city center with a brief drive or a quick Uber ride getting them to Broadway and other local hotspots. The hotel's shuttle service to downtown is an added advantage, frequently praised for making travel hassle-free.
The location is described as excellent by numerous reviewers, noting its closeness to venues like Nissan Stadium, Bridgestone Arena and the Children's Hospital. It's also situated near main highways, providing easy connectivity to various parts of the city. The cost-effectiveness of the hotel, coupled with its advantageous location, is another recurring theme, making it a budget-friendly option for travelers.
Several reviews highlight the pleasant surroundings and nice views with the hotel being in a good area that is not too far from the action, yet removed enough to avoid the city's hustle and bustle. There's a mention of quick access to restaurants, which adds to the convenience of staying here. The hotel's parking facilities are also well-received.
Overall, the positive feedback emphasizes the hotel's strategic location, making it a convenient, cost-effective choice for those visiting Nashville.
Breakfast
The breakfast experience at Millennium Maxwell House Nashville has elicited a range of responses from guests. Several visitors found the breakfast to be satisfying, describing it as good or amazing with a generous breakfast buffet that included free breakfast coupons for some. The breakfast attendant also received positive remarks for their service. However, many guests felt the breakfast did not live up to expectations. Some cited the breakfast as being old, hard or generally poor and not worth the additional cost. Prices were often higher than what was quoted in the confirmation emails and several guests were displeased with the additional charge for breakfast, which was around $15 per person.
There were also logistical issues; breakfast was not offered on certain days, such as Monday and Tuesday and some guests did not know about the breakfast availability in advance. The limited offerings, particularly for vegan options and plant-based proteins, were a downside for some visitors. Issues with the cleanliness of the silverware during breakfast were also noted. While some enjoyed the breakfast and found it nice, the inconsistency and additional costs left others disappointed.
Dinner
Millennium Maxwell House Nashville offers a mixed dining experience that appears to fall short in some areas while making up for it in others. Guests have noted the presence of a restaurant and bar on the property, which many found convenient for grabbing a meal or drink without leaving the hotel premises. When open, the bar offers a fun atmosphere where some guests enjoyed live music and good food. However, the availability of these amenities has been inconsistent with the restaurant and bar often closed or operating on limited schedules, leading to disappointment for several visitors.
The quality of the food and beverages has been hit or miss. Some guests found the food to be decent and reasonably priced, while others reported it as poor quality, overpriced or not worth the cost. Common criticisms included cold food and watered-down drinks, suggesting that the dining experience could benefit from more consistent preparation and service standards.
Despite these drawbacks, the convenience of having a restaurant and bar on-site was appreciated, especially for those looking to relax without venturing out. The property is also located near various good dining options, providing alternatives for guests when the hotel’s own facilities are closed or unsatisfactory.
Overall, the dining experience at Millennium Maxwell House Nashville may not be the highlight of your stay, but the convenience of on-site facilities and the occasional good meal might still add a touch of relaxation to your visit.
Rooms
Millennium Maxwell House Nashville has a mix of positives and areas needing improvement according to guest reviews concerning its rooms. Guests frequently appreciated the rooms for being spacious, comfortable and offering convenient amenities. The free downtown shuttle service was also highlighted positively. Many reviews noted the rooms as clean and offering good value for the price.
However, the rooms are significantly dated and in need of urgent updates with numerous mentions of old furniture, worn carpets and general need for remodeling. Guests noted the absence of essential appliances like refrigerators and microwaves, which appeared to be a common expectation. Issues with cleanliness, particularly in bathrooms, were recurrent with some guests reporting moldy smells, rusty fixtures and dirty bathtubs.
Furthermore, guests encountered several maintenance problems including non-functional TVs and air conditioning units, leaking ceilings and inadequate plumbing. There were also a few mentions of minimal housekeeping services and dirty carpets both in rooms and public areas.
Overall, while the rooms at Millennium Maxwell House Nashville are noted for their comfort and spaciousness, they are marred by dated decor, cleanliness issues and absent amenities, which detracts from the overall guest experience. These combined factors indicate that the hotel is in dire need of renovations and modern updates.
Beds
Travelers visiting Millennium Maxwell House Nashville extensively commend the comfort of the beds, often highlighting exceptionally comfortable and clean sleeping arrangements that contribute to a good night's rest. Phrases like beds were very comfortable, comfy beds and comfortable beds frequently appear in the reviews, suggesting a generally positive reception.
Many guests found the beds to be a highlight, noting that the bed made everything right and offered a really good night sleep. Large rooms with comfortable beds were also mentioned, adding to the overall appeal.
However, there are mixed experiences. Some visitors encountered issues such as beds being too small, hard or uncomfortable. A few mentioned specific problems like squeaky beds, small pillows and even isolated incidents of beds being soiled or infested. Despite these occasional negatives, the majority consensus leans towards a positive experience, emphasizing comfortable and clean bedding that enhance guests' stays.
Cleanliness
Millennium Maxwell House Nashville seems to have mixed reviews when it comes to cleanliness and maintenance. While a portion of guests have praised the hotel for having clean rooms and a generally tidy property, many others have reported issues that suggest the hotel needs significant updates and better upkeep.
Common complaints include dirty and stained carpets, outdated furniture and moldy bathrooms. Some guests noted specific cleanliness issues such as unclean bathtubs, dirty shower curtains and dingy tiles. Moreover, several reviewers mentioned unpleasant smells, from musty odors to lingering cigarette smoke in various areas of the hotel.
There are also several mentions of housekeeping services falling short. Guests described instances where rooms were not properly cleaned before check-in, trash was left unemptied, towels were not replenished and even some strange finds like dirty Q-tips or wet towels. In some cases, housekeeping was either undependable or entirely unavailable during their stay.
Public areas like hallways and the lobby were highlighted for being in poor condition with pet stains, dirty windows and worn-out furniture making frequent appearances in the reviews. The state of the hotel's amenities also left something to be desired with the pool described as filthy and vending machines not in working order.
Despite the negatives, the hotel’s location and the view garnered some positive remarks. Rooms were commended for being large and quiet and there's mention of comfortable beds. For travelers who prioritize cleanliness and modern facilities, however, this hotel may not meet expectations. It appears the property could benefit from a comprehensive update and more consistent housekeeping services to improve guest satisfaction.
Staff
Millennium Maxwell House Nashville boasts a commendable reputation for its dedicated and friendly staff. Guests often highlight the exceptional service provided, describing the team as fantastic, super friendly and courteous. The front desk staff, in particular, receives high praise for their helpfulness and politeness, making the check-in process smooth and pleasant. Many noted the genuine warmth and accommodating nature of the employees with special mentions of staff going out of their way to enhance guests' experiences, such as providing children with teddy bears and coloring books.
Despite some isolated instances of rudeness and inefficiency, which seem to be exceptions rather than the rule, most guests found the overall service to be outstanding. Shuttle drivers and front desk workers are frequently acknowledged for their friendliness and willingness to assist. While there were a few mentions of staff being overstretched or needing name tags for better identification, the general consensus is that the team at Millennium Maxwell House Nashville greatly contributes to a welcoming and pleasant stay.
In summary, the hotel’s staff stand out for their friendliness, professionalism and helpfulness, making them a significant positive aspect of the guest experience at this Nashville establishment.
Wi-Fi
The Wi-Fi experience at Millennium Maxwell House Nashville receives mixed feedback from guests. Some guests praised the internet service, describing it as great and fine. However, several others faced challenges, reporting issues such as being unable to connect, spotty service and the need for more information about Wi-Fi accessibility. Additionally, some guests mentioned a lack of mention about free Wi-Fi and the possibility of fees for its use. While there are positive remarks, it appears that the Wi-Fi service could benefit from improvements and clearer communication.
Gym
The gym at the Millennium Maxwell House Nashville receives positive feedback for its pleasant and well-equipped facilities. Many guests found it to be a great and nice place to work out with a reasonable size that accommodates a variety of fitness routines. Cleanliness is another highlight with multiple reviews noting the gym area as very clean. However, a few reviews mentioned issues such as the fitness center being dirty on occasion and a lack of water cups. Despite these minor drawbacks, overall impressions of the gym are favorable with guests appreciating the amenities available for maintaining their fitness routines during their stay.
Pool
The Millennium Maxwell House Nashville offers a pleasant outdoor pool area frequently praised for its cleanliness and overall ambiance. Guests often describe the pool as big, super nice and providing an excellent space for cooling off. The pool grounds are appreciated, often described as a nice place not only to swim but also to walk dogs. The saltwater pool is highlighted for its appeal. Despite these positive aspects, several guests reported issues with the pool, noting occasions when it was closed or not heated and a few comments mentioned it being green. Additionally, several reviews pointed out cleanliness issues related to dog waste in the elevators and other dated aspects of the hotel.
Family
Guests who stayed at the Millennium Maxwell House Nashville appreciated its family-friendly atmosphere. Positive aspects highlighted included the availability of fun activities for kids, such as toy driving, kids golf and climbing. Families were pleased with the hotel's kid-friendly environment and noted that it was an excellent venue for a family trip. The presence of a hot tub indoors added to the enjoyable experience. Additionally, families appreciated being accommodated on the same floor, making it convenient for bigger family groups. Despite a few complaints about insufficient towels and minor noise issues, overall feedback emphasized the hotel's suitability for family vacations.
3 Star
Millennium Maxwell House Nashville is generally acknowledged as an average three-star hotel, offering a comfortable stay. Some guests have rated their stay favorably with a "when to stay" rating of 3 out of 4 stars and service around 3.7 stars. Noted for being an older establishment, the hotel is described as having basic, slightly outdated decor, yet priced reasonably for what it offers.
Despite an older appearance, its proximity to downtown and some local restaurants is a convenient feature for guests. While the rooms are considered nice for the price, a few concerns such as no bottled water in the rooms, lack of breakfast availability and noise have been mentioned. Some reviews reported issues like the toilet not flushing and occasional pest problems, indicating room for improvement in maintenance and cleanliness. Overall, it provides a service level consistent with what one might expect from a three-star rated facility.
Business
The Millennium Maxwell House Nashville seems to have mixed feedback when it comes to catering to business travelers. The hotel's proximity to the business center makes it a convenient choice for those in town for work. Guests have appreciated the friendly staff and noted the presence of meeting rooms and concierge service, which can be beneficial for business needs. Despite this, there are some drawbacks, such as the lack of a shuttle service to downtown, limited breakfast options, no coffee in the lobby and the absence of refrigerators in rooms. Additionally, some reviews suggest that the hotel lacks comprehensive business facilities and does not offer a full running restaurant with breakfast. While the property is considered a good place for business travel by some, others feel it falls short in fully supporting business-related activities and amenities.
Accessible
The Millennium Maxwell House Nashville features several accessibility options, making it a suitable choice for guests with disabilities. Reviewers noted that the hotel itself is handicapped accessible and the rooms are designed to be accessible as well. The bathrooms are wheelchair-friendly, though the absence of grab rails was mentioned. Despite these positives, there were instances when accessible or handicapped rooms were reportedly unavailable. The hotel's location is convenient for guests, adding to its overall appeal. However, some feedback indicated issues with other amenities, such as cleanliness and drain functionality.
Outdoor Pool
The Millennium Maxwell House Nashville boasts an outdoor pool that guests have found to be a delightful feature of their stay. The pool area is frequently described as nice, clean and relaxing with many guests appreciating its beauty and adequate size. The saltwater pool stands out as particularly notable and its cleanliness is commonly highlighted in reviews. Guests often mention how enjoyable and well-maintained the pool and surrounding grounds are, adding to the overall pleasant experience. Despite minor issues like the absence of pool towels, the well-kept and comfortable pool area leaves a positive impression on visitors, enhancing their stay at the hotel.
Dog Friendly
Millennium Maxwell House Nashville is highly praised for being dog friendly, boasting a very reasonable pet policy that welcomes pets of all sizes. Guests appreciate the designated areas available to walk their dogs, providing convenience and comfort for those traveling with pets. This pet-friendly environment earns positive remarks, though it’s worth noting that those with allergies may find it challenging. Overall, the hotel effectively accommodates guests and their furry friends, making it a popular choice for pet owners.
Yes, Millennium Maxwell House Nashville has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Millennium Maxwell House Nashville.
Yes, Millennium Maxwell House Nashville welcomes dogs.
No, parking facilities aren't available at Millennium Maxwell House Nashville.
Yes, Millennium Maxwell House Nashville has a gym.