Natal-5.87776400,
-35.17598300,
Rua Pedro Fonseca Filho, 3050(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsApart Hotel Casa Grande in Ponta Negra impresses with its excellent location, drawing praise for its proximity to Ponta Negra Beach, as well as nearby restaurants, markets and shops. Its centralized placement offers convenience and easy accessibility, making it a top choice for travelers. Combined with helpful and welcoming staff, the overall guest experience is elevated.
The breakfast experience at the hotel is highly regarded with many guests praising the delicious, generous and well-prepared options featuring local produce. While some feel the variety could be improved, most enjoy the early start and the friendly, efficient service that enhances their dining experience. Similarly, dinner receives positive remarks for its taste and simplicity with unique touches like fried egg and baked banana with cinnamon adding to the appeal.
The rooms, though spacious and clean, show signs of aging with outdated furniture and some maintenance issues such as stained towels and old mattresses. While guests appreciate the functionality and comfort of the accommodations, improvements in lighting, bathrooms and overall updates would enhance the experience. Despite these drawbacks, the rooms are considered adequate for the price, especially given their proximity to the beach.
Cleanliness at the hotel generally meets positive reviews with many noting the well-maintained common areas and rooms. However, some criticisms point to the need for deeper and more consistent cleaning, especially in specific areas like the pool and kitchen utensils. The helpful housekeeping staff contributes to maintaining a generally positive standard of cleanliness.
The standout feature of Apart Hotel Casa Grande is its staff, known for their exceptional service and welcoming demeanor. Guests frequently commend individuals like Priscila and Jerry for their attentiveness and professionalism, which significantly enhances the overall stay. The friendly and efficient service from the staff is a key highlight that many guests appreciate.
The pool receives mixed reviews; while some guests find it clean and well-maintained, others point out maintenance issues like murky water and inadequate operational hours. Despite these setbacks, the pool area is often enjoyed for its ambiance, particularly during breakfast hours.
A significant advantage for beach lovers is the hotel's close proximity to Ponta Negra Beach, making it easy for guests to enjoy beach days and the scenic beauty of the area. This convenience, coupled with stunning ocean views from various rooms, adds to the appeal of the hotel.
Parking at the hotel is both praised and criticized. While some appreciate the secure and affordable parking options, others find the spaces limited and the entry points challenging to navigate, especially for larger vehicles.
Families find Apart Hotel Casa Grande a welcoming destination with spacious rooms and family-friendly amenities that make it an enjoyable stay for parents and children alike. Although some suites could benefit from updates, the overall environment supports a pleasant family vacation experience.
The hotel's location near nightlife spots offers easy access to entertainment, though the noise from nearby nightclubs can be a disturbance for some guests. Finally, while beds receive mixed feedback with some guests finding them uncomfortable, the overall service and hospitality provided at Apart Hotel Casa Grande make it a favored choice for many travelers. Show more
Read review summaries for all categories
Categories
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Double or Twin RoomThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Deluxe Triple RoomMeals can be prepared in the well-fitted kitchen, which features a stovetop, a refrigerator, kitchenware and an oven. The spacious triple room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe Triple Room with Sea ViewIn the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious triple room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Two-Bedroom ApartmentThis apartment features a balcony, sofa and seating area. One room has an option of two double beds or one double bed and a bunk bed.
Please note that these apartment has two rooms. One has a air conditioning and the other has a fan.
Guest Reviews
8.4
Very Good
Location
Apart Hotel Casa Grande boasts an excellent location in Ponta Negra, a much-appreciated feature among its guests. Positioned close to everything, including the stunning Ponta Negra beach, restaurants, markets and shops, the ease of access enhances the convenience of staying here. Its strategic, centralized location means guests are near nightlife spots, transportation hubs and the scenic Morro do Careca.
The hotel's vicinity to the beach is a recurring highlight, making it an ideal choice for beach lovers as it's just a few meters away from the shoreline. Many guests praise its proximity to local handicraft and clothing fairs, as well as other essential services such as markets and snack bars.
Apart from its prime location, the hotel provides a good cost-benefit ratio, adding to its appeal. The property is noted to have good parking facilities and easy accessibility even for first-time visitors. This strategic location coupled with welcoming and helpful staff contributes to the overall exceptional guest experience.
In summary, Apart Hotel Casa Grande's location in the heart of Ponta Negra offers unmatched convenience and accessibility, making it a top choice for travelers seeking a comfortable stay close to both the beach and essential amenities.
Breakfast
At Apart Hotel Casa Grande, the breakfast experience is predominantly positive, earning acclaim for its quality and attentive service. Guests frequently describe the breakfast as delicious, generous and well-prepared, often highlighting the variety and freshness of the options available. Many appreciated the inclusion of local produce and the attentiveness of the staff, making the dining experience satisfying and pleasant.
The breakfast room, though noted as small by some, is generally seen as cozy and inviting. A notable feature is that breakfast starts early, catering well to early risers. There’s a consistency in the praise for the taste and preparation of the food with items like freshly made tapioca mentioned as delightful additions.
However, there are a few mixed reviews regarding the variety with some guests describing the breakfast as simple or lacking in options. Despite these critiques, the overwhelming sentiment is that the breakfast meets and often exceeds expectations, providing a hearty start to the day. The service is frequently lauded for being friendly and efficient, further enhancing the overall breakfast experience at the hotel.
Dinner
Dinner at 'Apart Hotel Casa Grande' has received positive feedback in confirmed guest reviews. Guests consistently found the dishes to be very tasty and described the food as delicious. The hotel stood out by offering extra touches such as fried egg and baked banana with cinnamon, which were appreciated by visitors. Many guests praised both the simple yet delicious options and the very good breakfast provided. While some guests chose to dine out at nearby restaurants and bars, the overall sentiment towards the food at the hotel was overwhelmingly positive.
Rooms
The 'Apart Hotel Casa Grande' offers a straightforward yet comfortable lodging experience with the patrons frequently highlighting the spaciousness and cleanliness of the rooms. Many guests appreciated the sizable and well-equipped apartments, featuring essential kitchen appliances like a stove, refrigerator and various utensils, making it convenient for extended stays or family visits. The rooms are often described as cozy and functional with the comfort of the beds getting positive nods.
However, it's apparent that the hotel exhibits signs of aging with several reviews mentioning outdated furniture, old mattresses and the need for a general renovation. While the overall cleanliness is commendable, a few guests did note issues like dusty surfaces, stained towels and worn-out sheets. The balance between simplicity and comfort seems to be key, as many found the accommodation adequate for the price, despite the lack of luxury.
Some practical drawbacks include small and impractical bathrooms, inadequate lighting and the absence of certain amenities like air conditioning in all rooms. Curtains that do not block out light and noisy corridors also posed minor inconveniences. Additionally, common facilities, including the pool and the breakfast area, were viewed as needing more maintenance.
Location-wise, the hotel scores high for its proximity to the beautiful Ponta Negra Beach, adding a significant advantage to its competitive pricing. While the simple breakfast received mixed reviews, the overall service and conscientious upkeep of the rooms were positively highlighted, rounding up a satisfactory stay for many visitors.
Beds
Guests have mixed experiences with the beds at Apart Hotel Casa Grande. On the positive side, many visitors found the beds and mattresses to be comfortable, often noting good quality bedding and clean bed sheets. Comfortable sofa sleepers and cozy beds also stood out for some.
However, there were numerous complaints about the state of the beds. Many guests described the mattresses as old, worn and uncomfortable, often with broken or protruding springs. Several reviews mentioned stained or torn linens and pillows that were worn out and bad smelling. Issues such as noisy beds, small size and improper alignment were also reported. Despite the criticism, a few guests found the bed quality satisfactory, though clarity on the need for mattress replacements was evident. The balance between comfort and required improvements is distinctly noticeable.
Cleanliness
Apart Hotel Casa Grande has garnered varying reviews concerning its cleanliness. Generally, guests appreciate the cleanliness of the rooms, common areas and facilities with many describing them as clean, well-organized and well-maintained. Positive feedback highlights the clean swimming pool, bathrooms and the overall sanitary condition of the hotel, which extends to the daily cleaning services and regular towel changes.
However, there are some areas for improvement. Several reviews point out that certain aspects, such as the pool, kitchen utensils and some rooms, were not consistently clean. Specific issues such as dusty rooms, spider webs and poorly cleaned bathrooms were mentioned. Some guests noted that deeper, more detailed cleaning could enhance the overall experience. Cleanliness in some areas did not always reach the high standards expected with some reports of dirty sheets, cockroaches and inadequately cleaned furnishings.
Despite these challenges, the hotel remains a popular choice due to its cleanliness, helpful housekeeping staff and peaceful environment. For guests prioritizing cleanliness and good value, Apart Hotel Casa Grande offers a generally positive experience, albeit with room for improvement in certain areas.
Staff
The staff at Apart Hotel Casa Grande leave a lasting impression on guests with their exceptional service and welcoming demeanor. The reception team, particularly employees like Priscila and Jerry, stand out for their attentiveness and willingness to assist. Many reviews highlight the staff's politeness, friendliness and efficient service, making each guest feel valued and well-cared for throughout their stay. The staff's dedication and professionalism shine through, offering excellent customer service that includes helpful tour tips and a warm reception. Overall, the team at Apart Hotel Casa Grande creates a positive and friendly atmosphere, ensuring guests have a pleasant and memorable experience.
Wi-Fi
Guests at 'Apart Hotel Casa Grande' have mixed opinions about the Wi-Fi service. Some find the Wi-Fi signal to be good and satisfactory, while others note several areas for improvement. The connection is reported to be weak and unstable, particularly in the rooms, where it doesn't always work well. A few guests mentioned they experienced issues with the internet over the weekend, indicating there may be intermittent service disruptions. The consensus is that the hotel's Wi-Fi could benefit from enhancements to provide a more reliable and stronger signal, especially in the rooms. Overall, the service provided by the hotel is excellent, yet the Wi-Fi remains an area that could be significantly improved.
Pool
The pool at Apart Hotel Casa Grande garnered mixed reviews from guests. On the positive side, many appreciated the clean and well-maintained condition of the pool, describing it as good, decent-sized and fantastic. The pool area, in particular, was praised for its nice ambiance and added to the overall enjoyable experience. However, several reviews mentioned that the pool was small and the limited hours of operation from 8 am to 8 pm were seen as restrictive.
Maintenance appeared to be a recurring issue as some guests noted murky water, lack of a pump and evident dirt in the pool. There were also comments about inadequate pool upkeep with some guests unable to use the pool due to these cleanliness concerns. Despite these setbacks, the space in front of the pool, especially during breakfast, was appreciated by visitors.
In summary, while the pool at Apart Hotel Casa Grande has potential and offers a pleasant experience for some, consistent maintenance and expansion efforts are needed to meet the expectations of all its guests.
Beach
The reviews for Apart Hotel Casa Grande consistently highlight its exceptional proximity to the beach. Guests appreciate being just a few meters away from Ponta Negra Beach, making it easy to enjoy a leisurely beach day or a relaxing walk along the shore. The convenience extends to nearby beach facilities, which are within easy walking distance from the property, further enhancing the beachside experience.
The strategic location of the hotel also provides stunning views of the ocean and beach with several guests mentioning the incredible seaside vistas from their rooms or the terrace. This advantageous placement not only offers scenic beauty but also quick access to good restaurants and the main avenue of Ponta Negra, ensuring that everything guests need is within close reach.
In essence, the hotel's close proximity to the beautiful Ponta Negra Beach and its convenient access to local amenities make it a favored choice for those seeking both relaxation and convenience during their stay.
Parking
Apart Hotel Casa Grande offers a mixed experience when it comes to parking. Guests have noted the convenience of having on-site parking with options available both at the front and the back of the hotel. The parking is described as very secure and affordable, which adds a sense of safety and value.
However, the parking space is quite limited and can only accommodate a small number of vehicles, typically around two cars at a time. The parking entry points, especially from the side street, are narrow and challenging, making it difficult for larger vehicles to maneuver. Street parking is also an option, though it often lies on a busy street, adding to the difficulty.
The parking lot is described as tight and not always sufficient with some guests highlighting the need for more spots. The manual gate to the parking area can be cumbersome and the garage gate is mentioned as old and challenging to operate. There is no covered parking available, adding another layer of inconvenience.
Overall, while the hotel does provide parking, the experience can be marred by its limited space and challenging accessibility.
Family
The Apart Hotel Casa Grande shines as a family-friendly destination, receiving high praise for its welcoming and accommodating atmosphere tailored to families with children. The family-oriented service and staff's attentiveness to family needs stand out, creating a comfortable environment for both parents and kids. Rooms are designed to support family stays, offering basic amenities to ensure convenience and comfort, although some guests have noted that family suites could benefit from updates and improved maintenance.
Despite these minor issues, the overall experience for families is overwhelmingly positive. Guests frequently highlight their satisfaction with the family-friendly facilities and the ability to comfortably accommodate a family in the spacious rooms. The hotel's environment is conducive to family gatherings and is especially suitable for family trips and outings to nearby beaches.
Many families have expressed their enjoyment of their stay, mentioning how much their children appreciated the child-friendly aspects of the hotel. The range of services offered to families meets expectations and the warm hospitality helps guests feel at home. All in all, Apart Hotel Casa Grande provides an exceptional place for family vacations, ensuring a pleasant and enjoyable experience for everyone.
Nightlife
Apart Hotel Casa Grande offers the distinct advantage of being conveniently close to nightclubs and leisure spots, making it a great choice for those looking to explore the local nightlife. Located near the beach and restaurants, guests have easy access to a variety of dining and entertainment options. However, the hotel's proximity to a neighboring nightclub can sometimes lead to noise disturbance, particularly at night and into the early morning. While some guests have reported that the nightclub noise impacted their sleep quality, others might find the lively atmosphere adds to the overall experience. Prospective visitors should be aware of the potential for noise from the nearby nightclubs to ensure it aligns with their personal preferences for a good night's sleep.
Outdoor Pool
The outdoor pool at Apart Hotel Casa Grande attracts a mix of feedback from guests. Many appreciate its pleasant and clean ambiance with several highlighting its good sun exposure, which warms the water nicely for a more enjoyable swim. The pool area is noted to be generally well-kept and clean, providing a pleasant and enjoyable atmosphere for guests. Some guests rave about the fantastic view and the generally phenomenal experience of the pool.
However, there are notable issues regarding maintenance with several guests pointing out that the pool can sometimes be dirty, murky and even filled with garbage. Instances of poor maintenance seem to sporadically mar the otherwise positive impressions with some guests specifically mentioning that the pool water wasn't very clear and the area itself could be better maintained. Despite these issues, the pool still manages to provide enjoyment, particularly for children, who seem undeterred by the occasional lack of cleanliness.
In summary, while the pool at Apart Hotel Casa Grande often delivers a positive experience with warm, pleasant waters and a clean environment, it does occasionally suffer from maintenance lapses that could be improved for an even better guest experience.
Yes, Apart Hotel Casa Grande has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Apart Hotel Casa Grande.
No, Apart Hotel Casa Grande doesn't allow dogs.
Yes, parking facilities are available at Apart Hotel Casa Grande.