Hotel Ciudad de Navalcarnero

Navalcarnero 40.29396200, -3.97731100 , Carretera Extremadura Km 28200 (Show on Map)
8.0
Very Good


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Summary of reviewsHotel Ciudad de Navalcarnero is well-regarded for its strategic and convenient location, especially for road travelers and families seeking easy access to attractions like Warner Bros. Park, the zoo and Madrid’s city center. Its position just off the highway and ample free parking make it a practical choice for those on long journeys.

The hotel’s breakfast buffet receives commendations for its variety, good value and generous offerings, particularly appreciated by families with young children. Although some guests desire more fresh options, the positive feedback generally outweighs the minor criticisms.

Dining experiences are mixed with praise for the affordability, service and convenience of the restaurant’s meals. Yet, limited dinner options, portion sizes and inconsistent food quality present areas for improvement.

Rooms at the hotel earn high marks for cleanliness, comfort and modern design. Despite occasional issues like tobacco smells or inadequate lighting, the spacious and well-equipped bathrooms, along with family-friendly sizable accommodations, add to the overall positive impression.

Cleanliness is a standout feature with multiple reviews highlighting the hotel’s immaculate condition across rooms and common spaces. The diligent and friendly cleaning staff contribute to maintaining this high standard, fostering a sense of comfort and tranquility among guests.

The staff at Hotel Ciudad de Navalcarnero are frequently praised for their kindness, professionalism and attentiveness, enhancing the overall guest experience. They are noted for their exceptional service, going above and beyond to ensure customer satisfaction.

WiFi connectivity is generally reliable, supporting various online activities, although some areas may experience weaker signals. Parking is straightforward and ample with guests appreciating the hassle-free experience and security of the parking options available.

For families, the hotel offers spacious, comfortable rooms and a welcoming atmosphere, making it a preferred choice for those traveling with children. The comfortable beds also receive high praise, contributing to restful stays despite occasional mentions of worn-out mattresses or hard pillows.

Business travelers find the hotel suitable for working visits, thanks to smooth check-ins, quiet rooms and reliable WiFi. The strategic location facilitates easy continuation of travels, particularly towards Extramadura from Madrid.

While the hotel provides easy access and convenient parking, accessibility features for those with disabilities are somewhat limited, suggesting room for further enhancements in this area.

Overall, Hotel Ciudad de Navalcarnero stands out for its cleanliness, friendly staff and practical location, making it a solid choice for a variety of travelers, particularly those on the road or visiting nearby attractions.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Superior Single Room This spacious, air-conditioned room features a TV with cable and satellite channels, a telephone and a full private bathroom with hairdryer and free toiletries.

Superior Double or Twin Room This spacious, air-conditioned room features a TV with cable and satellite channels, a telephone and a full private bathroom with hairdryer and free toiletries.

Superior Double Room with Extra Bed (3 Adults) This spacious, air-conditioned room features a TV with cable and satellite channels, a telephone and a full private bathroom with hairdryer and free toiletries.

Superior Double Room with Two Extra Beds Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room provides air conditioning, soundproof walls, a wardrobe, a tiled floor, as well as a flat-screen TV. The unit offers 3 beds.

Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, soundproof walls, a wardrobe, a tiled floor and a flat-screen TV. The unit has 1 bed.

Standard Double or Twin Room Offering free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a tiled floor.

Double Room Standard with Extra Bed Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV, soundproof walls, a wardrobe and a tiled floor.

Standard Double Room with two extra beds Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room features air conditioning, soundproof walls, a wardrobe, a tiled floor, as well as a flat-screen TV. The unit has 3 beds.

Guest Reviews
8.0
Very Good
Location
'Hotel Ciudad de Navalcarnero' boasts a strategic location that travelers find convenient for multiple reasons. It's situated just off the highway, granting quick access and making it ideal for those who are on a road trip or need a stopover. The hotel is particularly well-suited for families aiming to visit popular attractions like Warner Bros. Park, the zoo and the city center of Madrid. Guests appreciate the ease of parking and the close proximity to various amenities, including service stations and the Xanadu shopping center.

For those with travel plans extending beyond Madrid, its position on the service road of the A5 motorway allows for stress-free continuation of long journeys. The hotel is about a 20-minute drive from the heart of Madrid, making it a quiet yet accessible retreat from the hustle and bustle of the city. However, it should be noted that the location is less favorable for those relying on public transportation, as it necessitates a car to get around.

The hotel’s surroundings, including a charming neighboring town, add to the appeal, offering both tranquility and convenience. Overall, the location, safe and clean environment and good value for money make 'Hotel Ciudad de Navalcarnero' a practical choice for travelers, particularly those with specific itineraries that require easy highway access.

Breakfast
Hotel Ciudad de Navalcarnero delivers a breakfast experience that garners mixed reactions but leans towards the positive overall. Many guests appreciate the breakfast buffet for its completeness and variety, highlighting both sweet and savory options. It's noted as being particularly generous and offering good value for money. Families with young children might find the free breakfast for kids under three to be a convenient perk.

Several reviewers commend the good quality and affordability of the breakfast. Specific mentions of delicious pastries and a notable buffet spread contribute to the positive feedback. The staff serving breakfast also receive praise for their friendliness.

On the downside, some guests feel the breakfast lacks variety, particularly in terms of fresh fruit and vegetables. There are mentions of budget ingredients, such as cheap juices and processed meats, which detract from the overall experience for some. At an extra fee of €8, a few guests deem the breakfast costly given the average quality.

In summary, while there is room for improvement, including offering more fresh options, the breakfast at Hotel Ciudad de Navalcarnero generally earns favorable reviews for its comprehensiveness and good quality at a reasonable price.

Dinner
Visitors to Hotel Ciudad de Navalcarnero have shared mixed opinions about their dining experiences. The hotel's on-site restaurant is noted for being good value with attentive staff and impeccable service. Some guests appreciated the affordability of the meals, describing the prices as relatively normal and acknowledging the convenience of having breakfast, lunch and dinner available.

However, there were notable drawbacks. The dinner options are extremely limited with some guests finding the food to be basic or unsatisfactory. The restaurant’s limited hours, especially being closed for dinner on Sundays, left some guests disappointed. The quality of the food is inconsistent; while a few diners found the dinner menu to be very good and delicious, others remarked that the food left much to be desired. Some even described their meals as resembling supermarket items, particularly the frozen pizza and vegetable soup.

Additionally, there were comments about the amount of food served with some reviewers noting that the portions were small. Issues with food temperature were also reported, alongside complaints about the restaurant being closed during certain dates.

Overall, while the restaurant offers affordable and satisfactory options for some, the dining experience at Hotel Ciudad de Navalcarnero could benefit from improvements in variety, quality and availability.

Rooms
Hotel Ciudad de Navalcarnero offers a mix of newly renovated and spacious rooms, receiving praise for their cleanliness and comfort. Guests frequently highlight the modern and elegant design, along with comfortable beds that ensure a good night’s rest. The bathrooms are also well-equipped, clean and practical with some being quite spacious.

However, some guests did encounter issues such as rooms smelling of tobacco smoke, inadequate lighting and lack of soundproofing. Additionally, certain rooms were reported to be smaller than expected, sometimes lacking sufficient storage space or amenities like a mini fridge. Despite these occasional drawbacks, the overall sentiment points towards a pleasant and cozy stay with the larger family rooms being particularly appreciated for their size and modern conditions.

In summary, Hotel Ciudad de Navalcarnero seems to offer a variety of room types to suit different needs with a general emphasis on comfort and cleanliness, although some rooms may fall short in terms of size and certain facilities.

Beds
The beds at Hotel Ciudad de Navalcarnero consistently receive high praise for their comfort with several guests highlighting the very comfortable mattresses and bedding. Many reviews mention that the beds are comfortable and good with some describing them as super comfortable or very good. The hotel appears to cater well to families, offering rooms with multiple beds, which are described as excellent for a restful sleep.

However, there are occasional mentions of worn-out mattresses and uncomfortable pillows with some guests experiencing issues like sinking springs and hard pillows. Despite this, the overall sentiment leans towards the positive with the staff being noted for their attentiveness and friendliness, contributing to an overall satisfactory stay.

In summary, while a few guests found areas for improvement, the beds at Hotel Ciudad de Navalcarnero generally provide a comfortable and restful experience, making it a solid choice for travelers prioritizing a good night’s sleep.

Cleanliness
Hotel Ciudad de Navalcarnero has garnered immense praise for its exemplary cleanliness from numerous guests. Reviewers consistently highlight the spotless condition of rooms, bathrooms and common areas, using terms like super clean, sparkling clean and impeccable to describe the standards maintained by the hotel. The modern and well-equipped facilities further enhance this tidy environment, ensuring a comfortable stay. Guests appreciate the clean, crisp linens, the spacious and tidy rooms and the sparkling condition of the bathrooms and cabinets.

Moreover, the staff's commitment to maintaining a hygienic setting has not gone unnoticed with multiple reviews mentioning the friendly and diligent cleaning staff. The hotel’s cleaning services are noted to be very thorough with rooms being kept in pristine condition throughout guests' stays. The rooms generally are reported to be very clean and comfortable, providing a sense of tranquility and restfulness, whether for families or solo travelers.

However, there are occasional minor inconveniences, such as cleaning staff knocking on doors quite early or making noise in corridors. A rare instance noted was a mark of uncleanliness with some specific complaints about the bathroom or room cleanliness, but these are infrequent and highly outnumbered by the positive reviews. The overall consensus regards Hotel Ciudad de Navalcarnero as a clean, quiet and comfortable place to stay, offering excellent value for money, especially remarkable during the COVID-19 era for its adherence to hygiene protocols.

Staff
The reviews for Hotel Ciudad de Navalcarnero highlight overwhelmingly positive sentiments regarding the staff's performance and demeanor. Guests consistently found the staff to be incredibly friendly, kind and attentive, emphasizing their professional and patient nature. The reception staff, in particular, received high praise for their exceptional treatment and helpfulness. Noteworthy mentions include stellar service upon late-night arrivals and the staff's impeccable attention to detail. Despite minimal issues like bathroom amenities not being replenished or some missing elements, the general consensus underscores extraordinary hospitality and a high level of customer service. Instances of the staff going above and beyond, such as providing extra rooms without charge and ensuring security, contribute to a positively memorable guest experience. The staff's adaptability and willingness to assist wherever needed further enhance the hotel's welcoming environment, creating a stay marked by notable generosity and warmth.

Wi-Fi
The WiFi at Hotel Ciudad de Navalcarnero generally receives positive feedback for its reliability and stability with several guests noting a strong and stable connection. There are mentions of good WiFi speed and coverage, making it suitable for various online activities. However, some guests have reported issues such as poor signal strength in certain areas and in a few cases, the WiFi did not seem available or was difficult to connect to. Despite these occasional shortcomings, the overall WiFi quality at the hotel is considered satisfactory by many visitors.

Parking
Hotel Ciudad de Navalcarnero boasts an excellent parking experience, a major draw for guests. Numerous reviews highlight the parking as very easy with ample free spots readily available without any hassles. The hotel offers both covered and public parking options, ensuring that guests can find a comfortable and accessible spot. The parking arrangements are smooth with no extra costs or the need for reservations and spots are safe within the hotel premises.

There is an adjacent parking area and the front parking lot provides additional convenience, allowing guests to park right at the door. While the process generally requires minimal effort and is worry-free, there are a few notes about minor inconveniences such as the necessity to deposit keys at the reception and relying on a car for everything due to the location. Overall, for motorists planning to visit Madrid or its surroundings, Hotel Ciudad de Navalcarnero offers a reliable and accessible parking solution.

Family
Hotel Ciudad de Navalcarnero proves to be a fantastic choice for families traveling with children. The rooms are spacious enough to comfortably accommodate four people, making it an ideal spot for larger families. Many guests appreciated the welcoming atmosphere and the seamless family check-in process. The rooms are not only sizable but also provide the comfort needed after a busy day with new bedspreads adding a touch of freshness to the environment.

Families highlighted the convenience of the location, noting that parking is conveniently available in front of the building. Moreover, the hotel offers good value for money with its clean and comfortable rooms, which cater well to family needs. Guests enjoyed a delicious breakfast and had a good night's sleep, essential for those using the hotel as a stopover or a place to rest during their journeys.

In conclusion, Hotel Ciudad de Navalcarnero stands out with its family-friendly amenities and comfortable rooms, making it a reliable choice for those traveling with children.

Business
Hotel Ciudad de Navalcarnero offers a comfortable and ideal setting for business travelers. Guests have highlighted the smooth customer reception, which helps executives manage their busy schedules effectively. The hotel receives positive feedback for its ability to cater to business needs, making it a great choice for conferences, meetings and fast executive gatherings.

The customer service is praised as very good, ensuring that business customers leave satisfied. Check-in processes are noted to be smooth and quiet, creating a stress-free environment conducive to work. Large, quiet rooms provide a restful place to unwind after a long day. The availability of free Wi-Fi is a significant advantage for staying connected and productive.

While some minor repairs to the bathroom and floor service are suggested, the overall experience remains positive. The amenities and the attention from the reception staff contribute to a pleasant stay. The hotel is also strategically located for those traveling towards Extramadura from Madrid, making it an ideal stop for business travelers on the go.

Accessible
Hotel Ciudad de Navalcarnero strikes a mixed impression regarding accessibility for guests with disabilities. Positively, it offers easy access to all entrances and public areas with convenient adjacent parking that many guests found to be hassle-free. The location is highly accessible by car, featuring easy parking availability and good connections to the highway, making entry and exit straightforward for those driving.

However, the hotel's accessibility features show significant limitations. There are no designated accessible rooms and guests have reported the elevators as very unpredictable. For those relying on public transportation, access seems problematic with poor connectivity affecting their convenience.

Additionally, the entrance to the hotel has caused confusion due to poor marking; multiple reviews mentioned difficulty in finding it and highlighted that the entrance is also used as the exit. The hotel’s accessibility from the highway lacks sufficient lighting, which can complicate nighttime arrivals.

Overall, while the hotel is well-located and offers easy car access and parking, improvements are needed particularly in areas related to public transport access, clear signage for the entrance and reliable elevator service to enhance its appeal to guests with disabilities.


No, Hotel Ciudad de Navalcarnero doesn't have any pool.

No, a spa isn't available at Hotel Ciudad de Navalcarnero.

No, Hotel Ciudad de Navalcarnero doesn't allow dogs.

Yes, parking facilities are available at Hotel Ciudad de Navalcarnero.

No, Hotel Ciudad de Navalcarnero doesn't have a gym.

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