Diana Heights Luxury Hotel

Nedumbassery 10.15560500, 76.35418000 , Near To Kochi International Airport, Athani Jn, Nedumbasserry, Ernakulam Dist (Show on Map)
8.3
Very Good


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Summary of reviewsDiana Heights Luxury Hotel is celebrated for its strategic and convenient location near the airport, making it an ideal choice for both transit and long stays. Guests appreciate the hotel's easy connection to public transportation and the well-maintained environment with ample parking. The breakfast experience is a standout feature, with a buffet selection that guests find delicious and satisfying, complemented by attentive staff that enhance the welcoming atmosphere.

The rooms receive positive remarks for their spaciousness and cleanliness, providing a comfortable and tranquil environment. Many appreciate the room's modern amenities, including a rooftop restaurant and swimming pool, although minor maintenance improvements could benefit the overall experience. Cleanliness throughout the hotel is generally praised, although some areas may require better consistency to fully meet luxury expectations.

The staff at Diana Heights Luxury Hotel frequently earns accolades for their professionalism, friendliness, and efficiency, particularly during check-in and throughout guests' stays. Their dedication to attending to guest needs contributes significantly to the hotel's positive reputation. Despite noting areas for potential improvement, Diana Heights Luxury Hotel delivers a comfortable and enjoyable stay, largely due to its prime location, delicious breakfast offerings, spacious accommodations, and the commendable service provided by its staff.
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Categories
Hotel near Golf Courses
This hotel is located near Kochi International Airport, Nedumbasserry, providing excellent access to the CIAL Golf & Country Club, which is situated on Cochin International Airport Road.

Hotel with Spa
Diana Heights Luxury Hotel offers spa services, providing a relaxing experience for guests. It is conveniently located near the airport.

Business Hotel
This business-class hotel near Cochin International Airport offers comfortable accommodations and a state-of-the-art business center. It also features a spa, a health club, and multi-cuisine dining options.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Executive Double Room Rooms here will provide you with a flat-screen TV, air conditioning and a minibar. There is also an electric kettle. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. Extras include cable channels. It offers additional space.

Deluxe Double Room Rooms here will provide you with a flat-screen TV, air conditioning and a minibar. There is also an electric kettle. Featuring a shower, private bathrooms also come with a hairdryer and free toiletries. Extras include cable channels.

Luxury Suite This suite features a cable TV, sofa and minibar. It has a bathtub and an additional toilet.

Presidential Suite The unit has 2 beds.

Deluxe Twin Room The unit has 2 beds.

Guest Reviews
8.3
Very Good
Location
Positioned conveniently close to the airport, Diana Heights Luxury Hotel offers travelers a strategic starting point for both transit and long stays. The hotel's prime location, prominently situated on the highway, ensures easy access to public transportation options such as taxis and auto-rickshaws, enhancing its appeal to those seeking seamless connectivity. Guests appreciate the modern amenities and the well-maintained environment, complemented by ample and convenient parking facilities. With comfortable accommodations and an accessible location, the hotel proves to be ideal not only for solo travelers catching flights but also for families looking for a well-situated stay.

Breakfast
Diana Heights Luxury Hotel provides a breakfast experience that generally receives positive feedback from guests, highlighted as a noteworthy feature of their stay. The buffet breakfast is consistently praised for offering ample selections that many find delicious and satisfying. Guests often remark on the quality of the food as very good, with a perfect blend of taste. The helpfulness of the staff during breakfast service enhances the experience, creating a welcoming atmosphere for diners. Its convenient location near the airport is an added advantage for travelers. However, some guests feel that the variety of options could be expanded and suggest an earlier start time for breakfast service to accommodate those with early flights. Overall, the breakfast at Diana Heights Luxury Hotel is considered a delightful part of the guest experience, contributing to a pleasant stay.

Rooms
At Diana Heights Luxury Hotel, guests can expect to enjoy the spacious rooms that numerous reviews have praised. The hotel offers an impressive room size that creates a comfortable and cozy environment, contributing to a relaxing stay. Many reviews highlight the cleanliness of the rooms, describing them as well-maintained, particularly the bathrooms which seem to meet guest expectations in terms of hygiene. Additionally, the tranquility of the rooms adds to the peaceful experience at the hotel.

Despite a few criticisms regarding odor and minor maintenance issues, the overall feedback suggests that the rooms are sufficiently large and provide guests with a decent level of comfort. The presence of amenities such as a rooftop restaurant and swimming pool further enhances the appeal of the hotel. Though some guests have noted areas for improvement, such as the need for air fresheners or better bedding, the general sentiment is positive, with the spaciousness and cleanliness standing out as key features.

Cleanliness
Diana Heights Luxury Hotel has received varying feedback regarding its cleanliness. Many reviews highlight that the hotel maintains clean rooms and bathrooms, with guests noting the neat and tidy atmosphere throughout the establishment. Several visitors appreciate the hotel's cleanliness and cite the good maintenance of the rooms, with some describing them as well-kept and spacious. A few comments also emphasize the presence of trained staff contributing to the cleanliness and upkeep. However, there are mentions suggesting that while some areas meet expectations, improvements are needed for consistency across the property. Overall, for those emphasizing the positive aspects, the hotel provides a relatively clean environment that can be considered satisfactory for its location and offerings, but not necessarily aligned with the expectations set by its advertised luxury status.

Staff
Diana Heights Luxury Hotel consistently impresses its guests with the dedication and professionalism of its staff. Visitors often note the friendliness and helpful nature of the team, particularly at the front desk. The check-in process is praised for its efficiency, with staff ensuring a smooth and swift welcome to the hotel.

Guests frequently comment on the staff's devotion to their needs, reflecting a high level of understanding and attentiveness to fulfilling their roles. Security, housekeeping, and front desk personnel are acknowledged for their courtesy and quick service, contributing to an overall positive experience.

While some reviews suggest room for improvement in language skills and friendliness, the majority highlight the staff's positive impact, emphasizing their kindness, politeness, and eagerness to assist. The team at Diana Heights Luxury Hotel is recognized as excellent, demonstrating a strong commitment to guest satisfaction.


Yes, Diana Heights Luxury Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Diana Heights Luxury Hotel.

No, Diana Heights Luxury Hotel doesn't allow dogs.

Yes, parking facilities are available at Diana Heights Luxury Hotel.

Yes, Diana Heights Luxury Hotel has a gym.

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