What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms
Triple rooms
Family Bungalow 4 pax. Number: 1
Please suggest which room type a family with one child should choose and where the child will sleep: for 3 pax - Triple Room
for 4 pax - Family Bungalow and can fit one extra child <5yrs old
Then a combination of rooms for families bigger than 4 pax. We can assign rooms side by side in the same building.
Please suggest which room type a family with two children should choose and where the children will sleep: for 3 pax - Triple Room
for 4 pax - Family Bungalow and can fit one extra child <5yrs old
Then a combination of rooms for families bigger than 4 pax. We can assign rooms side by side in the same building.
Please suggest which room type a family with three children should choose and where the children will sleep: for 3 pax - Triple Room
for 4 pax - Family Bungalow and can fit one extra child <5yrs old
Then a combination of rooms for families bigger than 4 pax. We can assign rooms side by side in the same building.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: A Double Room and baby stay for free. We can provide a baby cot with no extra charge or can sleep with parents in our king size beds
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Triple room adding one baby cot for free
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Triple room with free baby cot
Baby cot details:Max age:2 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at a charge: depends on how many hours/days
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes You need a negative PCR test for Bali and a PCR or Rapid Test to enter Kupang and Rote
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 6 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Airbnb cleaning certification
Hilton CleanStay
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: We check all symptoms and report to the local health authority
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? We are a wide open hotel and very spacious allowing easy social distancing.
Has the hotel closed during the pandemic? No Reopening Date: Unknown
Additional Information: We are a beach front and quite spacious resort. There has been ZERO cases in Rote Island where Manduna Resort is located. Having said that we still have implemented best practices for cleaning/hygiene following what we see other big chains doing an adapting it to our reality in a remote place. It is for sure safer to come to Manduna/Rote than be in any crowded and busy tourism centers.
Deluxe Double Room with Balcony and Sea ViewThe spacious double room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Triple Room with Sea ViewThe spacious triple room provides air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Two-Bedroom BungalowThis spacious bungalow consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The bungalow's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. There is air conditioning, a private entrance and a terrace and complimentary wine/champagne is provided for guests. The unit offers 3 beds.
Superior Suite with Sea ViewBoasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower. The unit has a seating area, sea views, a terrace and wine/champagne is offered for guests. The unit has 1 bed.
Yes, Manduna Resort has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Manduna Resort.
No, Manduna Resort doesn't allow dogs.
Yes, parking facilities are available at Manduna Resort.