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Summary of reviewsNeuilly Park Hotel, located in a charming and tranquil Parisian neighborhood, stands out for its enviable location and convenience. Guests appreciate its easy access to major attractions like the Arc de Triomphe, Eiffel Tower and Champs-Elysées, all within walking distance. The proximity to the Metro Station M1 and key bus stops enhances its appeal, making it an ideal base for both leisure and business travelers. The surrounding area, filled with shops, patisseries and local markets, exudes a quintessentially Parisian charm.
The breakfast offerings at Neuilly Park Hotel receive mixed reviews with many praising the hearty and delicious spread featuring croissants, pastries and jams. However, some guests feel that the variety could be improved, particularly in terms of fresh produce and hot options. While the breakfast room is cozy, it is occasionally described as cramped and situated in the basement.
Guests generally find the rooms clean and comfortable with efficient shower facilities and comfortable bedding. However, the rooms are often noted as small and in need of renovation with outdated decor and fixtures being common complaints. Ventilation issues and the absence of air conditioning further detract from the experience. Accessibility is another concern due to the lack of an elevator and narrow staircases.
Cleanliness at the hotel garners positive remarks with many guests commending the daily cleaning and overall neatness. Despite some issues with bathroom cleanliness and dated fixtures, the hotel maintains a generally clean atmosphere.
The staff at Neuilly Park Hotel are frequently praised for their professionalism and friendliness, contributing to a pleasant and memorable stay. The 24/7 reception and the staff's willingness to accommodate requests and solve problems highlight their commitment to outstanding customer service.
The hotel's free Wi-Fi service, however, has room for improvement, as guests often report weak and unstable connectivity, especially in rooms located in the basement and upper floors. Despite the staff's attempts to resolve issues, better Wi-Fi performance is needed to enhance the guest experience.
As a family-friendly establishment, Neuilly Park Hotel provides a welcoming environment with real beds for children and a convenient location near family-friendly shops and restaurants.
The hotel’s beds are often described as very comfortable with quality sheets, mattresses and pillows contributing to restful sleep, although a few guests note issues with bed softness or age.
Overall, Neuilly Park Hotel offers good value for money, combining a strategic location, professional staff and comfortable accommodations. While the hotel has some areas for improvement, particularly with room updates and Wi-Fi, its charm and service make it a cozy option for travelers seeking a quintessential Parisian experience. Show more
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Categories
3-Star Hotel
The hotel is located in Neuilly-sur-Seine and provides basic amenities. It is suitable for travelers looking for a simple and conveniently located accommodation.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Room Types
Single RoomThis room offers free Wi-Fi, a flat-screen TV with cable channels and an en suite bathroom with a bath or shower.
Double RoomThis room offers free Wi-Fi, a flat-screen TV with cable channels and an en suite bathroom with a bath or shower.
Twin RoomThis room offers free Wi-Fi, a flat-screen TV with cable channels and an en suite bathroom with a bath or shower.
Two Adjacent RoomsThis room is more spacious and offers free Wi-Fi, a flat-screen TV with cable channels and an en suite bathroom with a bath or shower.
Studio with Garden ViewProviding free toiletries, this studio includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that comes with kitchenware, a microwave and a toaster. The studio provides a flat-screen TV with cable channels, a wardrobe, a safe deposit box, an electric kettle as well as garden views. The unit offers 1 bed.
Guest Reviews
7.9
Good
Location
Nestled in a charming and tranquil Parisian neighborhood, Neuilly Park Hotel boasts an enviable location highly praised by its guests. This centrally located hotel provides easy access to the city's main attractions, such as the Arc de Triomphe, Eiffel Tower and Champs-Elysées, which are all within walking distance. The close proximity to the Metro Station M1, particularly the "Les Sablons" stop, ensures seamless connectivity to the rest of Paris, making it a convenient choice for both leisure and business travelers.
Situated between two major boulevards, the hotel is just minutes away from key bus stops, including those servicing Beauvais Airport, enhancing its appeal for those arriving by air. The surrounding area is described as beautiful, green and peaceful with ample opportunities for shopping and dining. Guests will find themselves amidst a variety of shops, patisseries and local markets, creating a quintessentially Parisian experience.
The hotel is also favorably located near the Palais des Congrès, making it an ideal choice for conference-goers. Despite being at the heart of commercial activity, the streets are noted for their quietness and charm, providing a restful retreat from the bustling city.
Overall, the strategic location, easy access to public transportation and serene environment make Neuilly Park Hotel a perfect base for discovering Paris. The friendly staff and comfortable accommodations further enhance the stay, ensuring that needs are well taken care of in this prime Parisian locale.
Breakfast
Neuilly Park Hotel’s breakfast offerings have received mixed reviews from guests. Many guests praise the breakfast for being delicious, hearty and abundant, noting a good selection of items like croissants, pastries and jams. The breakfast room is often described as pleasant, although a bit cramped and situated in the basement. Some guests appreciate the reasonable pricing for a generous buffet and the availability of unlimited hot drinks and tasty coffee.
However, there are notable criticisms concerning the variety and quality of the breakfast. Some guests mention that the buffet is limited, especially for a 4-star hotel with a lack of fresh fruits, vegetables and hot options. The quality of the coffee and issues with the coffee machines have also been highlighted. Additionally, the breakfast arrangement and layout appear to be impractical to some and language barriers with the staff were noted.
Overall, while the breakfast is seen as delicious and satisfying by many, there are areas for improvement, particularly in terms of variety and freshness.
Rooms
The rooms at Neuilly Park Hotel have garnered mixed reviews from guests with the majority highlighting several key aspects. On the positive side, many found the rooms to be clean and comfortable, noting that they were well-prepared prior to arrival. The bedding received praise for its comfort and some described the rooms as cozy and quiet despite the lack of soundproofing. The bathroom facilities were often singled out for excellence with efficient showers being a common highlight.
However, a recurring theme among the reviews is the small size of the rooms, mentioned frequently as being too cramped for comfort. Several guests noted that the rooms and bathrooms, although spotless, are outdated and in need of renovation with old-fashioned decor, aging fixtures and worn carpets contributing to a sense of dilapidation. Issues with ventilation and temperature control were also common with many guests complaining of stuffy conditions and inadequate cooling systems, particularly in the absence of air conditioning.
The lack of elevator service and narrow staircases were also detractors, making access difficult, especially for those with heavy luggage. Some rooms had practical issues such as broken fixtures, faulty electrical outlets and not enough hooks for towels. A few guests mentioned specific problems like condensation issues, damp smells and poorly designed room layouts.
In summary, while the hotel's rooms are generally considered comfortable and clean, their small size and outdated condition detract from the overall experience. The lack of modern amenities and ventilation issues make it more suitable for short visits rather than extended stays.
Beds
The Neuilly Park Hotel has garnered a variety of reviews regarding its beds with a predominant focus on comfort. Most guests agree that the beds are comfortable, often emphasizing the quality of the sheets, mattresses and pillows. Phrases like very comfortable bedding, good beds and comfy and fresh beds are frequently mentioned, suggesting an overall positive experience in terms of sleep quality. Several reviews highlight that the beds are better than those found in most three-star hotels, indicating a notable level of satisfaction.
However, there are a few outliers noting issues such as beds being too soft or old and poor bedding quality in some cases. Despite these occasional criticisms, the majority consensus points toward a cozy and restful sleep experience at the Neuilly Park Hotel.
Cleanliness
Neuilly Park Hotel is a mixed bag when it comes to cleanliness, though there are several positive aspects noted by guests. Many reviewers highlight that the rooms are clean and comfortable, remarking on the quality of the bedding and the overall cleanliness of the hotel. The place is termed as generally well-maintained and well-located with some guests appreciating the hotel's cozy decor despite its slightly dated appearance.
However, issues arise with certain aspects such as bathroom cleanliness and outdated fixtures. Some guests mention that while the rooms are clean, bathrooms often need more attention and renovations. There are also reports of bathroom products being depleted and some parts of the building requiring deep cleaning or cosmetic repairs.
Despite these downsides, there are praises for the hotel's perfect cleanliness with rooms being neatly cleaned every day and the establishment maintaining an overall clean atmosphere. The hotel seems to offer good value for money with exemplary cleanliness noted by some guests. It appears that while Neuilly Park Hotel does have its shortcomings in certain areas, it still meets the cleanliness expectations of many travelers looking for a clean and quiet place to stay.
Staff
Neuilly Park Hotel boasts an exceptional staff, consistently praised for their professionalism and friendliness. Guests repeatedly highlight the warm, attentive and polite demeanor of the personnel, making their stays pleasant and memorable. Nicolas, a particular member of the team, is frequently mentioned for his fantastic welcomes, contributing to an overall excellent reception experience.
The staff's helpfulness is another standout feature, as noted in their willingness to accommodate requests and solve problems, such as room swaps due to medical issues. Their ability to provide exceptional service with a friendly, enthusiastic attitude is evident across numerous reviews. Guests describe the staff as kind, considerate and always ready to provide information or assistance, reflecting a high standard of hospitality.
The 24/7 reception ensures that, no matter the time of day, guests are met with a smile and support. The consistent praise for the welcoming and personable nature of the employees underscores the hotel’s commitment to outstanding customer service. From the initial welcome to daily interactions, the staff's efforts clearly play a significant role in enhancing the overall guest experience at Neuilly Park Hotel.
Wi-Fi
When planning a stay at Neuilly Park Hotel, it's important to manage expectations regarding their Wi-Fi service. Guests have reported that the Wi-Fi signal tends to be stronger in the corridors while being quite weak or even non-existent in the rooms, especially in the basement and upper floors. Many found the connection to be unstable and periodically dropping out, rendering services like Netflix unreliable. Although the hotel offers free Wi-Fi, its performance is inconsistent, leading to frequent crashes and interruptions. However, the staff were noted to be very supportive when guests faced connectivity issues, but overall, improving the Wi-Fi would significantly enhance the guest experience.
Family
Neuilly Park Hotel is a charming establishment offering a relaxing weekend getaway for families traveling to Paris. It provides an ideal setting for a few days' stay, featuring a child-friendly environment and real beds for children, ensuring a comfortable experience. The hotel is perfect for family reunions or gatherings with friendly and helpful staff who make guests feel almost like family. Situated in a neighborhood with family-friendly shops and numerous nearby restaurants, it caters well to the needs of families exploring the city. Overall, it's a great choice for family stays, blending convenience with a welcoming atmosphere.
3 Star
Neuilly Park Hotel is situated in an ideal and upmarket Parisian neighborhood, offering good value for money. While the hotel exudes classic yet modern charm and impeccable attention to detail, its narrow corridors are typical of Parisian establishments. Guests generally find the facilities adequate for the price, but a few feel that the hotel does not fully meet three-star standards. Despite some mixed reviews regarding facilities, the hotel's service and furnishings are often praised as better than most three-star hotels, making it a cozy option for travelers seeking a quintessential Parisian experience.
No, Neuilly Park Hotel doesn't have any pool.
No, a spa isn't available at Neuilly Park Hotel.
No, Neuilly Park Hotel doesn't allow dogs.
No, parking facilities aren't available at Neuilly Park Hotel.