New Haven Hotel
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Summary of reviewsNew Haven Hotel enjoys an outstanding central location, highly praised by guests for its proximity to Yale University and the city's vibrant dining and entertainment offerings. Its convenience for both leisure and academic visits, along with seamless access to public transportation and nearby parking, further enhances its appeal.
Guest reviews highlight the spacious, clean and modernly furnished rooms with comfortable beds and ample amenities, contributing to a pleasant stay. Despite some minor concerns about cleanliness and temperature control in certain rooms, the overall sentiment remains positive regarding room quality.
Cleanliness throughout the hotel is noted as a significant strength with well-maintained facilities and commendable housekeeping services. This attention to detail extends to communal spaces, ensuring a tidy and inviting atmosphere.
The staff at New Haven Hotel receives favorable marks for their friendliness, helpfulness and efficiency, especially the front desk and housekeeping staff. However, there were occasional reports of less satisfactory interactions.
The hotel's free Wi-Fi largely meets guests' needs, providing stable and reliable internet connectivity, although a few guests did encounter slower speeds or sporadic connections.
The on-site gym, though small, is appreciated for its 24-hour accessibility and basic equipment. However, it could be improved to better cater to fitness enthusiasts.
Comfortable beds are a standout feature, frequently praised for their quality and ensuring a restful night's sleep. The hotel's three-star rating is often surpassed by its clean, spacious rooms and surprising quietness, offering good value for money.
Accessibility features are well-regarded, making the hotel a practical choice for guests with special needs. This includes easy access throughout the property and specific accommodations like accessible rooms and special provision for cars.
The hotel is pet-friendly, though it charges a $75 deep cleaning fee and lacks nearby outdoor spaces specifically designed for pets. Still, it accommodates pet owners, albeit with additional noise due to the arrangement of placing pet-friendly rooms adjacent to each other.
While the absence of breakfast services is a notable downside, guests generally find New Haven Hotel's overall experience positive, benefiting from excellent location, comfort, cleanliness and helpful staff.
Categories
Guest reviews highlight the spacious, clean and modernly furnished rooms with comfortable beds and ample amenities, contributing to a pleasant stay. Despite some minor concerns about cleanliness and temperature control in certain rooms, the overall sentiment remains positive regarding room quality.
Cleanliness throughout the hotel is noted as a significant strength with well-maintained facilities and commendable housekeeping services. This attention to detail extends to communal spaces, ensuring a tidy and inviting atmosphere.
The staff at New Haven Hotel receives favorable marks for their friendliness, helpfulness and efficiency, especially the front desk and housekeeping staff. However, there were occasional reports of less satisfactory interactions.
The hotel's free Wi-Fi largely meets guests' needs, providing stable and reliable internet connectivity, although a few guests did encounter slower speeds or sporadic connections.
The on-site gym, though small, is appreciated for its 24-hour accessibility and basic equipment. However, it could be improved to better cater to fitness enthusiasts.
Comfortable beds are a standout feature, frequently praised for their quality and ensuring a restful night's sleep. The hotel's three-star rating is often surpassed by its clean, spacious rooms and surprising quietness, offering good value for money.
Accessibility features are well-regarded, making the hotel a practical choice for guests with special needs. This includes easy access throughout the property and specific accommodations like accessible rooms and special provision for cars.
The hotel is pet-friendly, though it charges a $75 deep cleaning fee and lacks nearby outdoor spaces specifically designed for pets. Still, it accommodates pet owners, albeit with additional noise due to the arrangement of placing pet-friendly rooms adjacent to each other.
While the absence of breakfast services is a notable downside, guests generally find New Haven Hotel's overall experience positive, benefiting from excellent location, comfort, cleanliness and helpful staff.
Dog Friendly Hotel
This hotel welcomes dogs, limiting one dog of any size per room. There is a one-time cleaning fee. The hotel is centrally located which makes it easier to walk your dog around the city.
Hotel with Parking
This hotel offers secure, covered self-parking for $24 per night, with in/out privileges. Guests receive keycard access to the parking garage, ensuring convenience and security.
Accessible Hotel
This hotel offers extensive accessibility features, including 10 accessible rooms, roll-in showers, grab bars in bathrooms, and lowered controls. It provides hearing and visual accessibility kits, TTY capabilities, and visual strobe fire/smoke detectors. Public areas are fully accessible with a pool wheelchair lift, accessible business center, and designated accessible parking. The hotel's website is WCAG 2.2 Level AA compliant.
Hotel with Gym
The New Haven Hotel has a fully-equipped fitness center with cardio and weight training machines, including a Peloton bike. It is a pet-friendly hotel.
3-Star Hotel
This hotel offers comfortable accommodations and is located close to Yale University. It provides free Wi-Fi. The New Haven Hotel is a good option for visitors looking for a convenient and pleasant stay.
Guest Reviews
Located in the heart of New Haven, the New Haven Hotel boasts an exceptional location that guests consistently praise. Its proximity to Yale University, just a few minutes' walk away, makes it a prime choice for visitors with academic or medical connections. The hotel is also within walking distance of numerous restaurants, bars and theaters, providing easy access to the vibrant local dining and entertainment scene.
Guests appreciate the central location, which makes it convenient for exploring the city center and the famous Yale campus. The hotel is also close to public transportation, including the train station, allowing for seamless travel in and out of New Haven. For those arriving by car, the nearby parking garage offers added convenience.
Overall, the New Haven Hotel's location is highlighted as one of its strongest features with guests noting its suitability for both leisure and academic visits. The central positioning allows visitors to easily walk to key attractions, making it an ideal base for a comfortable and well-connected stay in New Haven.
Guests have consistently noted the lack of breakfast at New Haven Hotel as a major drawback. While the hotel boasts a very good location, there is no breakfast included or available for a fee, contrary to what is sometimes promised in the booking. Guests have expressed a desire for at least a continental breakfast, a breakfast room or some sort of morning coffee service earlier in the day.
Currently, breakfast options are limited to purchasing pre-packaged items from downstairs, which many find inadequate. Additionally, prices for products sold at the reception are considered excessive. The absence of a restaurant or even complimentary breakfast offerings has left many guests needing to walk a few blocks to get their morning coffee or drive to the outskirts of the city for breakfast.
Overall, while New Haven Hotel may benefit from its prime location, the lack of breakfast services significantly detracts from the guest experience.
Guests' experiences at the New Haven Hotel varied significantly, yet several consistent highlights emerged. The vast majority of reviews commended the generously sized rooms, which many described as spacious, clean and comfortably furnished with modern bathrooms. The establishment's central location added to the convenience and several guests appreciated the gym facilities. The bedding in particular received praise for its comfort and rooms often came equipped with ample amenities to meet guests' needs.
However, feedback also touched on several areas for improvement. Some rooms were noted to have cleanliness issues, including reports of musty odors, dirty sheets upon check-in and inconsistent housekeeping services. Temperature control was another frequent complaint with some guests finding their rooms too hot or the air conditioning non-functional. Noise disturbances from both within and outside the hotel, along with dated decor, detracted from some visitors' stays. There were also instances of non-functional bathroom fixtures and a general sense that certain facilities felt a bit worn or tired.
Despite these drawbacks, many found the overarching experience comfortable and spacious, particularly appreciating the size and amenities offered in the rooms. The hotel evidently has a solid foundation, but addressing the noted issues could significantly enhance the overall guest experience.
The New Haven Hotel consistently receives high marks for the comfort and quality of its beds. Guests frequently mention the comfort with many describing the beds as very comfortable, extremely comfortable, or even super comfortable. The mattresses and bedding are often highlighted for their excellence with several guests specifically noting the great mattresses and high-quality bedding. Many visitors emphasized the large and cozy beds, adding that they provide an excellent night’s sleep. While there are a few comments about the beds being too soft or even a bit hard, the overwhelming consensus is that the beds are a standout feature of the hotel, contributing significantly to a restful stay. The clean and crisp linens also add to the overall positive experience, making the New Haven Hotel a commendable choice for comfort-focused travelers.
The New Haven Hotel has received high praise for its cleanliness and well-maintained facilities. Guests consistently highlighted that the hotel was clean and tidy throughout their stay. Rooms were described as exceptionally clean, modern and comfortable, contributing to an overall pleasant experience.
The hotel's housekeeping staff received commendations for their excellent service with many visitors noting that their rooms were cleaned daily and maintained to a high standard. The property itself was frequently mentioned as being well-maintained, adding to the hotel's inviting atmosphere.
Despite minor criticisms regarding specific bathroom cleanliness and occasional musty odors in some rooms, the general sentiment towards cleanliness was overwhelmingly positive. Guests appreciated the clean and spacious rooms with several emphasizing the impeccable cleanliness and the hotel's modern, clean aesthetic.
The communal spaces, including halls and facilities, were also noted to be clean and well-kept. The hotel's convenient location and clean surroundings made for a comfortable and enjoyable visit. Overall, the New Haven Hotel provides a clean, modern and comfortable environment, ensuring a satisfying stay for its guests.
At the New Haven Hotel, the staff has garnered a mixed but generally favorable impression from its guests. Primarily praised for their friendliness and helpfulness, the staff is often described as welcoming, polite and efficient. Receptionists are noted for their excellent quality of service and their ability to explain details clearly to first-time visitors. Several guests highlighted the proactive approach of front desk personnel in resolving issues and accommodating requests swiftly.
Many reviews commend the housekeeping staff for their courteous demeanor and the cleanliness of the rooms, contributing to the overall pleasant experience. The hotel staff, in general, is appreciated for being accessible and service-minded, always ready to assist and make guests feel at home.
However, not all feedback is positive. A portion of the reviews mentions instances of rudeness and inadequate assistance from some staff members. There were also comments about impolite interactions and poor customer service in specific cases.
Despite these occasional negative remarks, the predominant sentiment reflects a high level of satisfaction with the staff's performance, characterized by their friendliness, helpfulness and efficiency.
The Wi-Fi at New Haven Hotel generally receives positive remarks from guests. Many highlight that the Wi-Fi connectivity was excellent, stable and reliable with some describing it as working well and performing excellently. Guests appreciated that the internet worked beautifully, noting it as a significant benefit during their stay. However, there were occasional mentions of the Wi-Fi being slow and a few guests faced uncertain connections or even experienced times when the Wi-Fi did not work. Overall, the Wi-Fi service is predominantly commended, providing a dependable internet experience for most guests.
The gym at the New Haven Hotel receives mixed reviews from guests. While some appreciate the facility for being fully equipped and accessible, many highlight its small size. Descriptions like small gym and very small fitness facility suggest that the space might feel cramped to some. Despite its compactness, the gym is noted to be fully appointed with the added convenience of being open 24 hours. However, there are mentions of a need for improvement due to a lack of equipment. Overall, the gym offers basic amenities, but could benefit from enhancements to better cater to fitness enthusiasts.
The New Haven Hotel offers commendable value for money, making it a suitable choice for budget-conscious travelers. While the facilities are basic, they are sufficient for a comfortable stay. Sharing amenities with a more luxurious nearby hotel is an added benefit, elevating the overall experience. Described as a nice three-star hotel, it meets expectations with adequate services. Guests have noted that the hotel was exceptionally clean, comfortable and surprisingly spacious and quiet, suggesting it surpasses typical three-star standards.
The New Haven Hotel boasts a convenient location near many visitor attractions, including the Yale University campus and Yale Medical School, making it highly accessible for guests interested in exploring these notable landmarks. The hotel’s modern design and concept are functional, though some might find the rooms lacking in decor and spirit.
Accessibility seems to be a standout feature with multiple mentions of easy access throughout the premises. Special accommodations such as accessible rooms and the provision of special keys for cars cater well to individuals with disabilities. Guests frequently reported smooth transitions and accessible services during their stay.
However, it is worth noting that parking options can be limited, which might require some planning ahead. Despite an overall positive experience with access, there were a few instances where specifics about accessibility features were not clearly mentioned beforehand.
Given the strategic location and thoughtful accessibility features, the New Haven Hotel can be considered a reliable choice for travelers, including those with special needs.
The New Haven Hotel is recognized for its pet-friendly amenities, welcoming guests traveling with their furry companions. The hotel allows dogs, though it enforces a $75 deep cleaning fee, which some find to be relatively high. While the facility offers pet-friendly accommodations, it lacks nearby outdoor spaces specifically for dogs, requiring a brief walk to the nearest gas station for pet relief. Guests have also noted the arrangement of placing pet owners in adjacent rooms, which can lead to noise disturbances. Parking at the hotel incurs an additional fee of $22. Despite these considerations, the hotel maintains a policy that caters to pet lovers and ensures a comfortable stay for guests with pets.
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Location
Guests appreciate the central location, which makes it convenient for exploring the city center and the famous Yale campus. The hotel is also close to public transportation, including the train station, allowing for seamless travel in and out of New Haven. For those arriving by car, the nearby parking garage offers added convenience.
Overall, the New Haven Hotel's location is highlighted as one of its strongest features with guests noting its suitability for both leisure and academic visits. The central positioning allows visitors to easily walk to key attractions, making it an ideal base for a comfortable and well-connected stay in New Haven.
Breakfast
Currently, breakfast options are limited to purchasing pre-packaged items from downstairs, which many find inadequate. Additionally, prices for products sold at the reception are considered excessive. The absence of a restaurant or even complimentary breakfast offerings has left many guests needing to walk a few blocks to get their morning coffee or drive to the outskirts of the city for breakfast.
Overall, while New Haven Hotel may benefit from its prime location, the lack of breakfast services significantly detracts from the guest experience.
Rooms
However, feedback also touched on several areas for improvement. Some rooms were noted to have cleanliness issues, including reports of musty odors, dirty sheets upon check-in and inconsistent housekeeping services. Temperature control was another frequent complaint with some guests finding their rooms too hot or the air conditioning non-functional. Noise disturbances from both within and outside the hotel, along with dated decor, detracted from some visitors' stays. There were also instances of non-functional bathroom fixtures and a general sense that certain facilities felt a bit worn or tired.
Despite these drawbacks, many found the overarching experience comfortable and spacious, particularly appreciating the size and amenities offered in the rooms. The hotel evidently has a solid foundation, but addressing the noted issues could significantly enhance the overall guest experience.
Beds
Cleanliness
The hotel's housekeeping staff received commendations for their excellent service with many visitors noting that their rooms were cleaned daily and maintained to a high standard. The property itself was frequently mentioned as being well-maintained, adding to the hotel's inviting atmosphere.
Despite minor criticisms regarding specific bathroom cleanliness and occasional musty odors in some rooms, the general sentiment towards cleanliness was overwhelmingly positive. Guests appreciated the clean and spacious rooms with several emphasizing the impeccable cleanliness and the hotel's modern, clean aesthetic.
The communal spaces, including halls and facilities, were also noted to be clean and well-kept. The hotel's convenient location and clean surroundings made for a comfortable and enjoyable visit. Overall, the New Haven Hotel provides a clean, modern and comfortable environment, ensuring a satisfying stay for its guests.
Staff
Many reviews commend the housekeeping staff for their courteous demeanor and the cleanliness of the rooms, contributing to the overall pleasant experience. The hotel staff, in general, is appreciated for being accessible and service-minded, always ready to assist and make guests feel at home.
However, not all feedback is positive. A portion of the reviews mentions instances of rudeness and inadequate assistance from some staff members. There were also comments about impolite interactions and poor customer service in specific cases.
Despite these occasional negative remarks, the predominant sentiment reflects a high level of satisfaction with the staff's performance, characterized by their friendliness, helpfulness and efficiency.
Wi-Fi
Gym
3 Star
Accessible
Accessibility seems to be a standout feature with multiple mentions of easy access throughout the premises. Special accommodations such as accessible rooms and the provision of special keys for cars cater well to individuals with disabilities. Guests frequently reported smooth transitions and accessible services during their stay.
However, it is worth noting that parking options can be limited, which might require some planning ahead. Despite an overall positive experience with access, there were a few instances where specifics about accessibility features were not clearly mentioned beforehand.
Given the strategic location and thoughtful accessibility features, the New Haven Hotel can be considered a reliable choice for travelers, including those with special needs.
Dog Friendly
No, New Haven Hotel doesn't have any pool.
No, a spa isn't available at New Haven Hotel.
Yes, New Haven Hotel welcomes dogs.
Yes, parking facilities are available at New Haven Hotel.
Yes, New Haven Hotel has a gym.
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