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Summary of reviewsHotel St. James in New York City stands out chiefly for its prime location in the heart of Manhattan. Nestled just a few steps away from Times Square, it offers guests unparalleled access to iconic attractions such as Broadway theaters, Rockefeller Center, Central Park and the Empire State Building. The hotel's proximity to subway stations further enhances its appeal, allowing for convenient exploration of the city via public transportation. Tourists especially value the vibrant yet secure neighborhood, rich in nearby amenities including restaurants, bars and grocery stores. This central location ensures that visitors can maximize their time in the city, making Hotel St. James an excellent base for experiencing New York’s action.
The rooms at Hotel St. James are noted for their simplicity, cleanliness and surprising spaciousness, which is a rare find in Manhattan. While some rooms might come across as basic or slightly outdated, their large sizes, comfortable beds and ample storage make them suitable for both short stays and extended visits. Recent renovations have modernized certain areas, contributing to a cleaner and more appealing ambiance. Although some rooms face courtyards or walls, providing poor views but a quieter stay, those with street-facing views benefit from the dynamic atmosphere of New York City. Basic amenities are included, though the absence of fridges, microwaves and coffee makers in some rooms is noted. Overall, the blend of cleanliness, comfort and space, paired with the hotel’s unbeatable location, offers a practical choice for travelers.
Despite the absence of an in-house dining option or breakfast service, guests find multiple excellent breakfast spots and eateries within a minute’s walk from the hotel. This external dining solution caters well to different tastes and preferences, satisfactorily compensating for the lack of on-site meals.
Cleanliness is a marked strength of Hotel St. James, consistently earning high praise in reviews. Guests commend the well-kept facilities, clean rooms with fresh linens and effective housekeeping services. Although some minor issues like worn-out carpets or occasional housekeeping lapses are mentioned, the general sentiment remains positive regarding the hotel’s standard of cleanliness.
Staff at Hotel St. James make a significant contribution to the hotel’s positive reputation. Known for their friendliness, attentiveness and professional service, the staff members—including notable mentions like Joey, Jessie and Margaret—are praised for creating a welcoming and accommodating atmosphere for guests. Their readiness to assist with local knowledge, check-ins and logistical needs, such as arranging taxis, adds a personal touch to the stay.
Wi-Fi service at the hotel receives mixed reviews. While some guests find the connection reliable enough to stream HD videos, others report issues such as weak signals, particularly on higher floors. However, the staff’s prompt resolution of internet problems underscores their commitment to guest satisfaction.
Families find Hotel St. James to be a very accommodating choice with spacious rooms that can comfortably fit a family of four and enough space for children to move around. The clean and welcoming environment, coupled with the hotel's central location, makes it a suitable and attractive destination for family stays.
For those interested in nightlife, the hotel's location near Times Square and Broadway theaters offers easy access to a myriad of bars, pubs and eateries. While street noise can be a concern for light sleepers, the vibrant nightlife options nearby provide plenty of entertainment for those looking to experience New York’s dynamic evening scene.
In conclusion, Hotel St. James offers excellent value for travelers seeking a clean, comfortable and centrally located base in Manhattan. Its strengths lie in its exceptional location, commendable cleanliness and friendly staff, making it a preferable choice for tourists eager to explore New York City’s iconic sights and vibrant culture. Show more
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Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Accessible Hotel
Room Types
One Full Bed RoomRoom features free Wi-Fi access and cable TV.
Two Double Beds RoomRoom features free Wi-Fi access and cable TV.
One King Bed RoomRoom features free Wi-Fi access and cable TV.
One Queen Bed RoomRoom features free Wi-Fi access and cable TV.
One Queen Bed Room, AccessibleThe unit has 1 bed.
One King Bed Room, AccessibleThe unit offers 1 bed.
Two Double Beds Room, AccessibleThe unit offers 2 beds.
One King Bed Room, SuperiorThe unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Hotel St. James in New York City garners high praise for its prime location, frequently described as unbeatable and ideally situated in the heart of Manhattan. Just a few steps from the bustling Times Square, the hotel offers easy access to major attractions like Broadway theaters, Rockefeller Center, Central Park and the Empire State Building. Guests appreciate the close proximity to subway stations, making it convenient to explore the city via public transportation.
The location is particularly favored by tourists, as it places them within walking distance of numerous landmarks and sightseeing spots. The neighborhood is described as vibrant yet secure, providing a sense of safety despite being in the center of the city's hustle and bustle. The convenience of nearby amenities, including restaurants, bars and grocery stores, adds to the hotel's appeal.
The consensus is that the hotel's central location makes it an excellent choice for visitors aiming to maximize their time in New York City. Whether it's for a short city trip, a Broadway show or to simply soak in the iconic sights, Hotel St. James offers a strategic and cost-effective base for travelers wanting to be at the heart of the action in NYC.
Breakfast
Hotel St. James does not offer breakfast or any in-house dining options, which seems to be a point of concern for some guests. However, this minor drawback is mitigated by the hotel's prime location, surrounded by several excellent breakfast spots. Just a minute's walk from the hotel, guests will find a variety of eateries, including a good deli next door, a fabulous coffee bar across the street and a breakfast shop right next door. Additionally, there are two markets nearby where freshly made breakfasts are available. For those seeking convenience and variety, the proximity of these breakfast establishments makes up for the lack of an in-hotel breakfast service.
Rooms
Hotel St. James offers rooms that blend simplicity with functionality, suitable for travelers looking for a clean and spacious stay in the heart of New York City. The rooms are well-maintained and come in a variety of sizes, often larger than expected for Manhattan standards, making them comfortable for short or extended stays. The cleanliness is consistently praised, ensuring a pleasant environment for guests.
Guests particularly appreciate the spaciousness of many rooms with accommodations featuring large beds and plenty of storage, despite some rooms being described as basic or outdated. The bathrooms, though sometimes small and in need of updates, are generally clean and well-kept. Recent renovations have modernized certain areas, adding fresh appeal to the décor.
However, some rooms face courtyards or walls, resulting in poor views but offering a quieter experience away from street noise. Street-facing rooms, while potentially noisy and draughty, benefit from the bustling New York atmosphere just outside. Basic amenities are provided, though some guests have noted the absence of fridges, microwaves and coffee makers in the rooms.
The hotel's excellent location, just minutes from Times Square, remains a highlighted feature, giving guests easy access to major attractions. Despite the dated appearance of certain aspects, the overall comfort, spaciousness and cleanliness of the rooms make Hotel St. James a practical choice for travelers prioritizing location and basic necessities over luxury.
Beds
The beds at Hotel St. James receive mixed reviews from guests with a majority leaning towards the positive. Many guests highlight the comfort of the beds, describing them as comfortable, super comfortable and very comfortable. The large, king-size beds are frequently praised for their spaciousness and comfort, making for a pleasant sleep experience.
However, some guests encountered issues such as old and noisy beds, sagging mattresses and beds that were either too hard or too soft. Despite these drawbacks, the bedding and rooms are generally noted to be clean and comfortable.
Certain reviews mention that the pillows could use renewing and that some beds were small or less firm than preferred. Yet, the overall feedback indicates that many guests found the beds to be a comfortable retreat with the larger beds especially appreciated for a restful night's sleep.
Cleanliness
Hotel St. James receives high marks for its cleanliness, which appears to be a consistent strong point according to guest feedback. Reviewers frequently highlight the cleanliness of the rooms, bathrooms and overall property. Descriptions include references to well-kept facilities, very clean rooms with fresh linens and excellent housekeeping services. Many guests specifically noted the spotless conditions and the modern cleanliness of renovated rooms.
However, while the general sentiment leans towards well-maintained and tidy accommodations, there are some criticisms. Some guests mentioned that certain rooms, particularly bathrooms, showed signs of age and could benefit from updates and better upkeep. Specific issues like stained carpets, dirty towels and inefficient housekeeping also cropped up in a few reviews, hinting at occasional lapses in the otherwise high standards of cleanliness.
Despite these minor drawbacks, the majority of guests seem satisfied with their clean and comfortable stays at Hotel St. James, commending both the tidiness and the efficient, friendly staff. The central location of the hotel further enhances its appeal, making it a solid choice for those seeking a clean, conveniently located place to stay.
Staff
The staff at Hotel St. James have received wide acclaim for their friendliness and helpfulness. Guests consistently describe the team as friendly, accommodating and attentive. The reception staff, including standout members like Joey, Jessie and Margaret, are frequently highlighted for their professional and warm service, often going above and beyond to assist guests with various needs—from efficient check-ins and providing local knowledge to arranging taxis and offering personalized assistance.
Several reviews specifically mention the staff’s ability to create a welcoming atmosphere, making guests feel valued and attended to. Housekeeping and maintenance teams also receive praise, noted for their excellent service and prompt responses. The overall positive sentiment towards the staff contributes significantly to the hotel's favorable guest experiences, reinforcing Hotel St. James as a reliable and hospitable choice for visitors.
Wi-Fi
Hotel St. James receives mixed reviews concerning its Wi-Fi service. On the bright side, some guests found the Wi-Fi excellent and reliable with even accounts of streaming HD videos without issue. The reception area seems to consistently offer good Wi-Fi reception. Additionally, any issues with the Wi-Fi were sometimes swiftly resolved by the staff, which underscores their commitment to service.
However, there are numerous accounts of Wi-Fi being patchy, halting frequently or not functioning at all, especially within the guest rooms. Some reviewers pointed out that the Wi-Fi connectivity is particularly poor on higher floors and in certain rooms with several guests experiencing very weak or non-existent internet connections. These discrepancies highlight a need for improvements to ensure a consistent and dependable internet experience for all guests.
Family
Hotel St. James proves to be an ideal choice for families seeking accommodations in New York City. The hotel offers rooms spacious enough to comfortably fit a family of four with sufficient space for two children. These large and comfortable rooms ensure a pleasant stay, making it a family-friendly destination. The cleanliness of both rooms and bathrooms is consistently highlighted, adding to the overall positive experience for family guests.
With its welcoming ambiance, the hotel is very family-friendly and strongly recommended for those traveling with children. Additionally, the presence of a common room is beneficial for smaller group meetings or simply enjoying breakfast together. This hotel caters well to diverse families, from those traveling with young children to adult children visiting with their parents, providing a safe and accommodating environment. Overall, Hotel St. James receives enthusiastic praise for its suitability for family stays and leaves guests eager to return.
Nightlife
Hotel St. James boasts an enviable location, situated just steps away from the iconic Times Square and the vibrant Broadway theaters. This prime spot ensures guests have unparalleled access to a variety of nightlife options, from diverse bars to bustling pubs and trendy cafes. The hotel’s surroundings feature many restaurants offering excellent food, making it a great choice for those looking to explore culinary delights.
Despite the hotel’s slightly dated decor, guests note that the bathrooms are very clean, though not recently remodeled. Quick check-ins and the proximity to essential services add to the convenience of staying at this hotel.
The bustling vicinity does come with its downsides, as reviews frequently mention the street noise, loud traffic and nearby construction work, which can be problematic for light sleepers or those seeking a quieter retreat. Due to the hotel’s central location, particularly close to Times Square, nighttime noise is common, especially late into the night.
In summary, Hotel St. James offers excellent value and convenience for visitors eager to experience the excitement of New York nightlife, though it may not be ideal for those sensitive to noise.
Accessible
Hotel St. James in New York is praised for its prime location, making it a convenient choice for travelers. Situated in the heart of Manhattan, it offers easy access to multiple subway stations, making it ideal for those wanting to explore the city without hassle. Whether arriving from the airport or traveling within the city, connectivity is seamless. Guests particularly appreciate that the hotel is close to major attractions like Times Square and Central Park, yet tucked away on a quieter side street, providing a respite from the bustling city.
The hotel staff receives high marks for their friendliness and responsiveness, enhancing the overall guest experience. For those with heavy luggage, the presence of an elevator is a notable perk. Additionally, the availability of nearby restaurants and facilities contributes to a comfortable stay.
However, while the location is accessible, some reviews note the lack of accessibility features within the hotel itself, specifically referring to stairs at the entrance and old amenities. Nonetheless, the cost-benefit ratio for staying in such a central location in Manhattan is considered excellent by many. Overall, Hotel St. James is commended for its strategic placement and excellent access to public transit, making it a favorable choice for tourists.
No, Hotel St. James doesn't have any pool.
No, a spa isn't available at Hotel St. James.
No, Hotel St. James doesn't allow dogs.
No, parking facilities aren't available at Hotel St. James.