TownePlace Suites by Marriott New York Manhattan/Times Square

New York 40.75895300, -73.99000800 , 324 W 44th Street (Show on Map)
8.3
Very Good


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Summary of reviewsTownePlace Suites by Marriott New York Manhattan/Times Square offers an excellent accommodation choice with its unbeatable location, situated in the heart of New York City and mere steps away from Times Square. Guests find it an ideal base for exploring notable attractions such as Broadway, Bryant Park, Penn Station and Rockefeller Center, thanks to its proximity to major subway lines. Despite the central location, the hotel provides a relatively quiet retreat, allowing guests to enjoy peaceful moments amid New York’s vibrant city life.

The hotel provides a complimentary breakfast, which, although mixed in reviews, is widely appreciated for its convenience and variety, from sweet pastries to healthier options. However, there are some calls for improved variety, quality and a more spacious dining area.

Rooms at TownePlace Suites generally receive positive reviews, praised for their comfort, cleanliness and modernity. Many guests appreciate the well-equipped kitchenettes and effective housekeeping. However, some note that rooms can be smaller than expected with occasional noise disturbances due to poor insulation.

Cleanliness is a strong point for the hotel, consistently earning high marks from guests. Daily housekeeping and attention to detail ensure that both rooms and common areas are well-maintained and spotless.

The staff at TownePlace Suites are a standout feature, described as friendly, courteous and accommodating. Specific team members receive special mentions for their exceptional service and warmth, significantly enhancing the overall guest experience with their professional and personal touches.

Guests generally find the free WiFi reliable and fast, providing a consistent and strong connection throughout the property, which supports a hassle-free online experience.

The on-site gym, though small, is clean and adequately equipped, serving guests’ fitness needs effectively. It offers a pleasant space for workouts despite its compact size.

Beds at the hotel receive mixed reviews; while many guests find the main beds extremely comfortable, issues with sofa beds are noted with some guests finding them too firm, narrow or uncomfortable for taller individuals.

For business travelers, TownePlace Suites is a prime choice with functional meeting spaces, a business center and a conference-friendly environment. The hotel's proximity to Manhattan’s financial district further enhances its appeal. Although a few guests mentioned minor inconveniences, the overall strong business-friendly amenities and services contribute to a positive experience.

Finally, the hotel is notably dog-friendly, allowing guests to bring their pets and contributing to a welcoming atmosphere for those traveling with their furry companions.

Overall, TownePlace Suites by Marriott New York Manhattan/Times Square stands out for its prime location, dedicated staff, cleanliness and convenient amenities, catering well to a variety of guests including tourists, business travelers and pet owners.
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Hotel Taking Steps Towards Sustainability

Dog Friendly Hotel

Business Hotel

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3-Star Hotel

Room Types
Queen Studio In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

Queen Room with Sofa Bed Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

King Studio with Courtyard View Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services, a private bathroom as well as a terrace. The unit has 1 bed.

King Studio Offering free toiletries, this studio includes a private bathroom with a shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned studio offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, parquet floors as well as a quiet street view. The unit offers 1 bed.

King Studio with Sofa Bed In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

Large Studio with Two Queen Beds In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.

King Studio - Hearing Accessible In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

King Studio with Roll-in Shower - Mobility Accessible In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.

King Studio with Roll-in Shower - Mobility and Hearing Accessible Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed.

Guest Reviews
8.3
Very Good
Location
Nestled in the heart of New York City, 'TownePlace Suites by Marriott New York Manhattan/Times Square' is lauded for its unbeatable location. The hotel’s prime position offers guests seamless access to a multitude of attractions and conveniences. Located mere steps from Times Square, the property provides a strategic base for theater enthusiasts with proximity to Broadway and various entertainment venues.

The accessibility of the subway stations just a short walk from the hotel further enhances its appeal, facilitating easy exploration of Manhattan and beyond. For those keen on dining and nightlife, the plethora of nearby restaurants and clubs adds to the allure. Bryant Park, Penn Station and the bustling Times Square are all within comfortable walking distance, making it an ideal spot for tourists.

The hotel is commended for its central yet relatively quiet situation, offering a peaceful retreat amidst the vibrant city life. Guests consistently highlight the exceptional convenience of being close to key subway lines, allowing for straightforward travel to different city areas and major landmarks, including Rockefeller Center and Hell’s Kitchen.

In summary, TownePlace Suites presents a perfect accommodation choice with a superb location that caters to both the leisure and logistics of its guests. The geographical positioning, coupled with proximity to public transport and major attractions, makes this hotel a top recommendation for anyone looking to immerse themselves in the dynamic atmosphere of New York City.

Breakfast
TownePlace Suites by Marriott New York Manhattan/Times Square offers an inclusive breakfast experience that receives mixed reviews from guests. On the positive side, many appreciate the convenience and variety it provides with some highlighting the plentiful choices and hot dishes available daily. It's noted that having a breakfast included is a rare and appreciated perk in NYC and several guests found the breakfast to be good for American standards, offering a range of options from sweet pastries to healthier choices like yogurt and fruit.

Despite these positive aspects, other guests have pointed out areas needing improvement. Some mention that the breakfast lacks variety and could use more options, especially healthier and unsweetened items. The breakfast area itself is often described as too small and crowded, making it challenging to find seating. Several reviews also mention that the breakfast is repetitive and basic with processed foods being a common point of criticism.

Moreover, the breakfast service times are limited, ending early at 9 am on weekdays, which could be inconvenient for some guests. The quality of the offerings can also be inconsistent with some guests describing the food as mediocre or even poor in quality.

Overall, while the breakfast at TownePlace Suites by Marriott New York Manhattan/Times Square is seen as a convenient addition that can be a cost-saver, it has room for improvement in terms of variety, quality and dining space.

Rooms
The rooms at TownePlace Suites by Marriott New York Manhattan/Times Square receive mixed reviews but lean toward the positive. Guests consistently note the rooms as comfortable, clean and modern, often highlighting well-equipped kitchenettes featuring dishwashers, microwaves and other necessary appliances. The spaciousness of some rooms is appreciated, especially considering New York City's typically compact accommodations, though many guests did find the rooms smaller than expected.

Several reviews mention the effectiveness of housekeeping, noting that rooms were kept clean and well-maintained every day. Comfortable beds and good shower facilities frequently receive praise with many guests enjoying the large, modern bathrooms. The strategic location of the hotel also adds to the overall positive experience, making it convenient for broadway shows and other attractions.

Despite the numerous positive aspects, guests do point out a few recurring drawbacks. Room sizes can be a bit cramped, particularly for more than two occupants and some rooms were described as smaller than they appear in photos. Noise from the street and neighboring rooms can be an issue due to poor insulation. Breakfast also receives criticism for being served with disposable utensils and having limited options.

Overall, TownePlace Suites by Marriott provides clean, functional and well-equipped accommodation with convenient kitchen facilities, making it a good fit for those looking to balance comfort and location in the heart of Manhattan. However, potential guests should be prepared for smaller spaces and occasional noise disturbances.

Beds
TownePlace Suites by Marriott New York Manhattan/Times Square offers guests a mixed experience when it comes to their sleeping accommodations. The general consensus highlights that the main beds are undeniably comfortable with several reviewers noting they are cozy, clean and well-suited for a good night's sleep. Guests appreciate the quality of the bedding and the variety of pillows available, which add to the overall comfort.

However, there are some variations in guest experiences. While some find the beds to be perfect, others mention that a few beds can be a bit firm or small, which might not cater to everyone's preference. Additionally, particular issues arise with the sofa beds, often described as uncomfortable, too narrow and not suitable for taller individuals. The mattresses on the sofa beds, in particular, seem to be a recurring issue with complaints of them being either too soft, too thin or having springs that make for a less-than-pleasant sleep experience.

Moreover, minor concerns like thin blankets and inconsistently firm mattresses do crop up occasionally, highlighting a need for better consistency in bedding quality. Finally, while the rooms might benefit from some additional seating, especially given the uncomfortable sofa beds, the primary beds remain a highlight for many, offering a cozy haven after a bustling day in Manhattan.

Cleanliness
TownePlace Suites by Marriott New York Manhattan/Times Square consistently receives high marks for its cleanliness from guests. Reviewers frequently remark on the well-maintained and very clean conditions of the rooms and the overall hotel property. Words like spotless, impeccable and tidy recur throughout the reviews, highlighting a strong commitment to cleanliness. The daily housekeeping service is appreciated, ensuring rooms are cared for with fresh towels and linens regularly.

Several guests specifically point out the cleanliness of the bathrooms and the attention to detail with amenities such as the kitchenette, which comes with clean and aesthetic utensils. The lobby and common areas also earn commendations for being extremely clean, contributing to a positive overall impression of the hotel's hygiene standards.

However, a few areas for improvement are mentioned. Occasional oversights in housekeeping, such as not replenishing toilet paper or towels and less frequent cleaning for longer stays, are noted by some guests. Despite these minor issues, the consensus remains that the hotel is very well-kept, creating a comfortable and welcoming environment for its visitors.

Staff
The staff at TownePlace Suites by Marriott New York Manhattan/Times Square consistently receive high praise from guests for their exceptional service. Described as friendly, courteous and extremely accommodating, the staff's warm hospitality appears to significantly enhance the guest experience. Numerous reviews highlight the helpfulness of specific staff members like Michael, Chanel, Robert and Natasha, who go out of their way to assist with various requests. The front desk team is particularly noted for being welcoming and efficient, ensuring smooth check-ins and being accommodating with early check-ins when possible.

Guests appreciate the personal touches and thoughtful gestures from the staff, such as decorating rooms for special occasions or offering to hold luggage while awaiting flights. The housekeeping team is also mentioned for their responsiveness and attention to detail, maintaining high cleanliness standards in the rooms. The hotel's personnel are not only professional but also engage in friendly interactions, often brightening guests' days with cheerful greetings and efficient service.

Overall, the staff’s dedication, professionalism and genuine kindness make a lasting impression on guests, contributing to a positive and memorable stay at this conveniently located hotel near Times Square.

Wi-Fi
The WiFi at TownePlace Suites by Marriott New York Manhattan/Times Square has garnered positive feedback from guests. Many have noted that the WiFi is free and fast, providing a strong and reliable connection throughout the property. Several reviews highlighted that the WiFi was strong in rooms and satisfying overall, making it a convenient amenity for both business and leisure travelers. Guests frequently mentioned that the WiFi was consistent and worked well, contributing to a hassle-free online experience during their stay. Overall, the WiFi service at the hotel seems to meet and often exceed guest expectations.

Gym
Visitors to TownePlace Suites by Marriott New York Manhattan/Times Square can expect a small but adequately equipped gym. The fitness center is described as clean and not very crowded, making it a pleasant addition to the hotel amenities. It offers ample equipment, ensuring that guests have access to a functional and useful workout space. Despite its compact size, the gym is considered perfectly adequate and well-equipped for a variety of fitness needs. While there were notes about limited gym facilities and occasional availability issues, overall, the gym received positive feedback for being clean and serviceable.

Business
TownePlace Suites by Marriott New York Manhattan/Times Square stands out as a prime choice for business travelers visiting the bustling city. The hotel boasts a variety of facilities and services catered to professionals, making it a convenient and business-friendly environment. One of the highlights is its dedicated business center, which is noted for being functional and well-equipped for managing business meetings.

Rooms in the hotel are spacious and designed to accommodate business needs, providing ample space for meetings and work-related activities. Additionally, the property's business lounge and conference-friendly atmosphere make it ideal for hosting larger gatherings and conferences.

While some guests have found the location to be on the expensive side, the proximity to Manhattan's financial district makes it a strategic spot for those with business in the area. The hotel's staff and room service have also received praise for their quality, adding to the overall positive experience for business travelers.

The hotel ensures a safe environment, which is an essential consideration for many guests. However, a few minor issues such as lighting challenges during presentation preparations and a lack of a comfortable desk for dining with a partner were noted, but they do not significantly detract from the hotel's strong business focus and overall functionality for professional stays.

Dog Friendly
TownePlace Suites by Marriott New York Manhattan/Times Square is noted for being a dog-friendly hotel with numerous guests appreciating the welcoming environment for pets. Many guests have mentioned encountering several dogs around the hotel, indicating a pet-friendly atmosphere. Pets are indeed allowed and very much welcomed, contributing to a positive experience for travelers accompanied by their furry friends. For those visiting with their dogs, the hotel seems to deliver an exceptional stay.


No, TownePlace Suites by Marriott New York Manhattan/Times Square doesn't have any pool.

No, a spa isn't available at TownePlace Suites by Marriott New York Manhattan/Times Square.

Yes, TownePlace Suites by Marriott New York Manhattan/Times Square welcomes dogs.

No, parking facilities aren't available at TownePlace Suites by Marriott New York Manhattan/Times Square.

Yes, TownePlace Suites by Marriott New York Manhattan/Times Square has a gym.

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