Diamond Bay Hotel

Nha Trang 12.24810300, 109.19586700 , 20 Tran Phu (Show on Map)
8.7
Very Good


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Summary of reviewsDiamond Bay Hotel in Nha Trang City is widely celebrated for its prime location, offering breathtaking views of the beach and bay and its proximity to key amenities such as restaurants, bars, shops, Lotte Mart and a large shopping center within the building, particularly convenient for families. The hotel's easy access to sightseeing, dining and shopping makes it an ideal choice for explorations.

The breakfast offerings receive mostly positive reviews, praised for their variety, taste and value for money. Despite occasional comments on limited diversity and crowded areas, guests generally consider the breakfast experience delightful and satisfactory.

The rooms at Diamond Bay Hotel are frequently highlighted for their spaciousness, comfort and stunning ocean views with many guests noting the large beds and clean, well-appointed accommodations. Although some rooms show signs of wear, such as old facilities and minor maintenance issues, the overall comfort and visual appeal of the rooms are well-regarded.

Cleanliness is a strong point for the hotel with housekeeping maintaining a high standard of cleanliness throughout the rooms and facilities. While a few guests noted minor issues such as musty smells or incomplete cleaning, the majority of reviews commend the hotel's cleanliness and the efforts of the housekeeping staff.

The staff service at Diamond Bay Hotel is exceptional, characterized by friendliness, enthusiasm and professionalism. Guests regularly praise the helpful and cheerful demeanor of the staff, from reception to housekeeping, contributing significantly to the welcoming atmosphere of the hotel.

The gym at Diamond Bay Hotel is a standout feature, impressing guests with its spaciousness, modern equipment and excellent maintenance. The gym's convenience and high quality make it a favorite among fitness enthusiasts.

The pool amenities receive mixed feedback. While many guests appreciate the large, clean and beautiful pool area, some suggest improvements in furniture and cleanliness. The presence of a children's pool adds to the family's appeal and the overall pool experience is enhanced by its proximity to the beach.

The beachfront experience at Diamond Bay Hotel is exceptional, offering direct access to a private beach with free beach chairs and stunning ocean vistas, making it a great choice for beach lovers.

The bedding in the rooms is consistently praised for its comfort and quality with large, comfortable beds contributing to a superior sleep experience. However, some guests found the pillow height uncomfortable.

While the hotel generally meets luxury standards with its beautiful, clean rooms and luxurious design, some guests feel it falls short of true five-star status, pointing out areas such as staff training and room maintenance that could be improved. Nonetheless, Diamond Bay Hotel remains a highly regarded luxury choice, offering a comfortable and visually appealing stay in Nha Trang.
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Categories
Hotel with Swimming Pool
This hotel is across from the beach and has a swimming pool. It is attached to the Nha Trang Center shopping mall, offering convenient access to restaurants and shops.

  Children's Pool    Outdoor Pool  


Hotel with Parking
Featuring valet parking and an onsite car park, this hotel caters to guests with vehicles. The car park is free of charge, adding significant value and convenience to your stay.

Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Grand Twin Room Offering views of the city, this twin/double room features a bathrobe, air conditioning and sofa.

Grand Twin Room with Ocean View Offering partial sea views, this twin/double room features a bathrobe, sofa and air conditioning.

Grand Royale Double Room The spacious double room provides air conditioning, a minibar, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Suite with Ocean View This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as sea views. The unit has 1 bed.

Prime Suite with Ocean View This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as sea views. The unit has 1 bed.

Elite Suite with Ocean View This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite's kitchen, which has a refrigerator and an electric kettle, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as sea views. The unit has 1 bed.

Grand Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Grand Double Room with Ocean View Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.

Grand Royale Twin Room The spacious twin room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 2 beds.

Presidential Suite This spacious suite comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as sea views. The unit offers 4 beds.

Guest Reviews
8.7
Very Good
Location
Diamond Bay Hotel is frequently praised for its excellent and convenient location, offering superb views of the beach and bay. Guests emphasize its proximity to the beach, central position in Nha Trang City and closeness to various amenities including restaurants, bars and shops. The hotel is noted for being near key spots such as Lotte Mart and hosting a large shopping center in the same building, which is especially convenient for families with children. Reviewers also mentioned the hotel's private beach and the magnificent views from the rooms, especially those with balconies. The staff are often described as friendly and helpful, adding to the overall positive experience. With its central and seaside location, Diamond Bay Hotel provides easy access to sightseeing, dining and shopping, making it an ideal choice for travelers looking to explore Nha Trang.

Breakfast
The breakfast experience at Diamond Bay Hotel presents a mix of reviews, mostly leaning towards the positive. Guests often praised the breakfast for its good selection and variety, highlighting the delicious and plentiful options available. The buffet is noted for being extensive and featuring many dishes, catering to various tastes. Some reviewers found the breakfast to be a true delight and excellent value for money with delicious food and enthusiastic staff.

However, a few guests were less impressed, mentioning that the breakfast could be improved in terms of diversity and warmth. Some found the options to be somewhat limited and not up to the standards expected of a 5-star hotel. Additionally, a few reviews highlighted issues such as crowded dining areas and occasional blandness of certain dishes. Despite these critiques, the overall sentiment suggests that Diamond Bay Hotel provides a decent to excellent breakfast experience, particularly given its price point.

Rooms
Diamond Bay Hotel offers rooms that are spacious and comfortable, often featuring stunning ocean views. Guests frequently mention the airy, clean and well-appointed accommodations. Many highlight the large beds and overall room size, which matches or even exceeds expectations compared to the photographs. The suites, in particular, stand out for their exceptional value with expansive living areas and modern bathrooms.

However, it's noted that although the rooms have been recently renovated, some still appear a bit tired and worn. Issues such as old facilities, small refrigerators and quirks with the bathroom and furniture are mentioned. Several reviews point out that a few rooms could benefit from additional refurbishment, especially concerning carpets and wallpaper.

Despite these minor drawbacks, the Diamond Bay Hotel is praised for its excellent location right by the sea, offering guests breathtaking views. The combination of spacious, comfortable rooms and beautiful scenery makes it a popular choice for travelers seeking a pleasant and visually appealing stay.

Beds
Guests at Diamond Bay Hotel have consistently praised the comfort of the bedding offered in their rooms. Descriptions like extremely comfortable and beds were really comfy highlight the superior quality of the mattresses and the overall sleep experience. The sizeable beds not only add to the luxury but also to the level of comfort with many reviews specifically noting the spaciousness of the rooms and the large, comfortable beds. Guests also appreciated the clean and comfortable condition of the rooms, often featuring a balcony with a Seaview and a spacious bathroom. The only common minor issue mentioned was the height of the pillows, which some found uncomfortable. Overall, the bedding at Diamond Bay Hotel has received overwhelmingly positive feedback for its comfort and quality.

Cleanliness
Diamond Bay Hotel maintains a strong reputation for cleanliness, a crucial aspect for any traveler's comfort. The housekeeping staff excels at keeping the rooms and facilities clean, tidy and organized, earning words of praise like very clean, extremely clean and fragrant. Despite these commendable efforts, some reviews pointed out areas for improvement. A few guests noted issues such as musty smells in certain rooms, stained carpets and instances where the cleaning could be more thorough, particularly in terms of removing hair in the shower booth or addressing spiderwebs on the ceiling. Nonetheless, most guests highlighted their satisfaction with the clean rooms and facilities. The hotel's central location, friendly and attentive staff and overall comfort add to its appeal, making it a popular choice despite minor areas that could use a bit more attention.

Staff
Diamond Bay Hotel in Nha Trang consistently receives praise for its exceptional staff service. The hotel's team is characterized by their friendliness, enthusiasm and professionalism. Guests frequently highlight the helpful and cheerful demeanor of the staff, noting their great job performance and attentiveness. Receptionists like Mr. Hùng and Jazzie receive special mentions for their kindness, good English skills and assistance with various needs such as check-in, suggestions and room changes.

Front desk personnel, housekeeping and restaurant staff are all commended for their attentive and polite customer service. Many guests appreciate how the staff provided excellent service from arrival to check-out, contributing to a welcoming atmosphere. The staff's readiness to help and their professionalism are frequently noted across different areas of the hotel.

While the majority of guest reviews focus on the positive interactions with staff, it's noted that some staff members may require further training. Nonetheless, the overall impression remains positive due to the consistent, friendly and supportive nature of the Diamond Bay Hotel team.

Gym
The Diamond Bay Hotel offers an impressive gym experience that has garnered high praise from guests. Positioned right within the hotel, it presents a convenient and well-equipped space for fitness enthusiasts. The gym is notably spacious, featuring a variety of modern equipment and is considered one of the best hotel gyms by several reviewers. Guests appreciated its excellent maintenance, attributing this to its management by a separate company. While the gym's high usage was noted, its overall appeal remains strong with descriptions of it being cool, amazing and great for those who prefer fitness activities over beach outings. Access to the gym is complimentary for hotel guests, adding great value to their stay, though visitors should be aware that they need to bring their own towels. Additionally, the proximity to other facilities like restaurants enhances the overall convenience. Overall, the Diamond Bay Hotel gym stands out for its size, cleanliness and comprehensive equipment, making it a favorite among guests.

Pool
The pool amenities at Diamond Bay Hotel have received a mix of feedback from guests. Many appreciated the pool's large, clean and beautiful features, highlighting it as a great spot for relaxation and social media photos. Families will find the inclusion of a children's pool particularly appealing. The pools are spacious and strategically located near the beach with ample loungers and comfortable lounge beds available.

However, some aspects of the pool area could use improvement. There were mentions of the pool area lacking inviting furniture, such as chairs or tables and occasional concerns about cleanliness. Additionally, the absence of bar facilities and the chilly temperature of the pool were noted by some guests. Despite these drawbacks, the overall pool experience, complemented by access to a fitness center, offers good value for money.

Beach
The Diamond Bay Hotel offers an exceptional beachfront experience in the heart of Nha Trang City. With direct access to a private beach, guests can enjoy swimming and sunbathing just steps away from their accommodations. The hotel's central location makes it convenient for exploring the city, while also providing stunning beach and bay views from many rooms and balconies. Beach chairs are provided for free, making it easy to relax by the sea. Although the beach area has limited umbrellas, it is well-equipped and reserved exclusively for hotel guests. Overall, the combination of a superb location and beautiful ocean vistas makes Diamond Bay Hotel a great choice for beach lovers.

5 Star
Diamond Bay Hotel in Nha Trang offers a mixed experience for guests seeking a five-star stay. The accommodation is generally considered beautiful and meets the standards of a five-star hotel. Located centrally in Nha Trang, it allows for easy access to the beach and includes a conveniently connected, well-equipped shopping center. The luxurious design and cleanliness of the hotel are highlights, complemented by very nice rooms and a good breakfast with a broad variety of dishes, all available at a reasonable price. However, some guests feel the hotel falls short of true five-star status, citing issues such as the need for staff training to improve customer service and noticeable wear in rooms, including non-removable carpet stains and malfunctioning bedside lamps. Although the hotel is not part of a world-renowned network, it is seen by many as deserving of its rating, albeit with room for improvement in certain areas.

Luxury
Diamond Bay Hotel offers a luxurious experience that stands out in the central area. It is often highlighted as being up to 5-star standards with beautiful and very clean rooms adding to its appeal. Guests appreciate the luxurious nature of the hotel, noting it as a top-notch establishment with outstanding staff. While opinions on its 5-star status vary, many visitors found it to meet high standards, cementing its reputation as one of the best quality hotels in the region despite a few dissenting voices.


Yes, Diamond Bay Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Diamond Bay Hotel.

No, Diamond Bay Hotel doesn't allow dogs.

Yes, parking facilities are available at Diamond Bay Hotel.

Yes, Diamond Bay Hotel has a gym.

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