Sonesta Select Atlanta Norcross I 85
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Summary of reviewsSonesta Select Atlanta Norcross I-85 receives predominantly positive feedback for key aspects such as location, rooms and friendly staff, making it an attractive option for travelers. Guests frequently laud its prime location near the highway, allowing convenient access to downtown Atlanta and nearby attractions like Stone Mountain and Alpharetta. With a variety of dining options and essential services in close proximity, this hotel is well-suited for both business and leisure travelers seeking convenience paired with tranquility.
The rooms at Sonesta Select Atlanta Norcross I-85 are a standout feature, appreciated for their spaciousness, cleanliness and comfort. Positive reviews highlight the modern decor, ample amenities and high standard of cleanliness, reinforcing the hotel’s reputation as a reliable choice for comfortable accommodations. The comfortable beds further enhance the stay with many guests noting the quality of the bedding and restful sleep they experienced.
The staff at the hotel generally receives commendations for their professionalism, friendliness and helpfulness, though some guests reported variability in the service quality. Positive interactions with staff members like Brian and Greg were particularly noted, adding to the overall satisfactory experience.
Though the hotel excels in many areas, it has room for improvement in a few categories. Breakfast receives mixed reviews with guests often disappointed by the lack of hot options and limited variety. Cleanliness outside individual rooms, particularly of carpets and common areas, also garners criticism with issues such as stained sheets and unpleasant odors noted. Wi-Fi performance is another mixed aspect with some guests reporting inconsistent connectivity.
For families, the hotel offers a mixed experience. While the location is family-friendly and the warm pool is a highlight, not all guests find the property entirely suitable for families. Additionally, accessibility presents challenges due to the absence of an elevator, making it less ideal for guests with mobility issues despite some accessible bathroom features.
The hotel’s pet-friendly policy is well-received, allowing guests to bring their dogs along. However, the absence of designated pet facilities and occasional disturbances from other pets are minor drawbacks.
The Sonesta Select Atlanta Norcross I-85 offers a three-star experience with clean, comfortable rooms and friendly service, balancing convenience and affordability. Despite certain areas for improvement, its excellent location and overall value make it a dependable choice for visitors to the Norcross area.
Categories
The rooms at Sonesta Select Atlanta Norcross I-85 are a standout feature, appreciated for their spaciousness, cleanliness and comfort. Positive reviews highlight the modern decor, ample amenities and high standard of cleanliness, reinforcing the hotel’s reputation as a reliable choice for comfortable accommodations. The comfortable beds further enhance the stay with many guests noting the quality of the bedding and restful sleep they experienced.
The staff at the hotel generally receives commendations for their professionalism, friendliness and helpfulness, though some guests reported variability in the service quality. Positive interactions with staff members like Brian and Greg were particularly noted, adding to the overall satisfactory experience.
Though the hotel excels in many areas, it has room for improvement in a few categories. Breakfast receives mixed reviews with guests often disappointed by the lack of hot options and limited variety. Cleanliness outside individual rooms, particularly of carpets and common areas, also garners criticism with issues such as stained sheets and unpleasant odors noted. Wi-Fi performance is another mixed aspect with some guests reporting inconsistent connectivity.
For families, the hotel offers a mixed experience. While the location is family-friendly and the warm pool is a highlight, not all guests find the property entirely suitable for families. Additionally, accessibility presents challenges due to the absence of an elevator, making it less ideal for guests with mobility issues despite some accessible bathroom features.
The hotel’s pet-friendly policy is well-received, allowing guests to bring their dogs along. However, the absence of designated pet facilities and occasional disturbances from other pets are minor drawbacks.
The Sonesta Select Atlanta Norcross I-85 offers a three-star experience with clean, comfortable rooms and friendly service, balancing convenience and affordability. Despite certain areas for improvement, its excellent location and overall value make it a dependable choice for visitors to the Norcross area.
Dog Friendly Hotel
This hotel is a pet-friendly option that provides a comfortable stay for guests and their dogs. It aims to cater to the needs of pet owners, ensuring a convenient and enjoyable experience.
Business Hotel
This hotel has 1392 square feet of space consisting of conference space and meeting rooms. It also features a 24-hour business center.
Accessible Hotel
Committed to accommodating guests with disabilities, this hotel provides accessible public entrances, routes to registration, accessible guest rooms, meeting rooms, fitness center, and swimming pool. Accessible room types include options with roll-in showers and tubs with grab bars. Service animals are welcome.
3-Star Hotel
This hotel offers comfortable accommodations and essential amenities such as free Wi-Fi and parking. It provides a convenient and affordable option for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Guest Reviews
Sonesta Select Atlanta Norcross I-85 boasts a prime location, frequently praised by guests for its convenience and ease of access. Situated near the highway, it offers quick and straightforward routes to various destinations including a 20-minute drive to downtown Atlanta. The hotel's position is particularly advantageous for those with events or work in the area, making it an ideal spot for both business and leisure travelers.
A plethora of dining options surround the hotel, from well-known chains like McDonald's, Denny's and Starbucks to a diverse range of local eateries, ensuring that guests have easy access to meals throughout their stay. In addition to food, guests appreciate the proximity to various stores, gas stations and even spa treatments, all within walking distance or a short drive.
The location’s centrality is another significant plus, close to major roads and attractions such as Stone Mountain and the amphitheater in Alpharetta. The area is described as clean, quiet and somewhat secluded, giving it a dual benefit of being both accessible yet tranquil for relaxation.
Overall, guests highlight the great location paired with the hotel’s cleanliness, friendly staff and reasonable pricing, making Sonesta Select Atlanta Norcross I-85 a dependable choice for those visiting the Norcross area.
The reviews for Sonesta Select Atlanta Norcross I-85 paint a mixed picture of the breakfast experience. While some guests appreciated the simple yet adequate morning meal and a few others noted a good selection and nice presentation, the majority of opinions were quite critical. Common complaints include the lack of a hot breakfast, limited variety and the recurring absence of basic items like milk, warm food or coffee. Frustration was also expressed over the breakfast area not being utilized, despite being advertised and expected.
Several reviews highlighted that only a continental breakfast featuring items such as cereals, toast, fruit and juice was available. Additionally, some guests were unhappy with the quality of the offerings and mentioned that a consistent menu of minimal options, like scrambled eggs, cheese omelets and toast, became monotonous. Equipment issues like a partially working toaster also contributed to the dissatisfaction.
On the whole, while there were sporadic mentions of a good, simple breakfast, the recurring theme was a significant lack of satisfaction with many guests expressing disappointment over the non-availability or poor quality of the breakfast at the hotel.
Sonesta Select Atlanta Norcross I-85 consistently receives praise for its spacious, clean and comfortable rooms. Guests appreciate the large room sizes and unique layouts, often noting the abundance of space for luggage and extra amenities like a nice sofa and an extractable desk. The bathrooms are frequently described as good, immaculate and spacious, adding to the overall comfort.
The cleanliness of the rooms is a recurring highlight with many noting the fresh smell and well-maintained condition. The comfortable beds and soft, plentiful towels enhance the stay with some guests specifically mentioning the quality of the sheets and hot water in the showers.
Modern interior design and beautiful decor further enhance the appeal, making the rooms feel both cozy and aesthetically pleasing. Additional perks such as refrigerators that get really cold and large closets add extra convenience.
While there are occasional mentions of minor issues, such as room odors and inconveniences with the AC or refrigerator, these seem to be outweighed by the generally positive experiences.
Overall, Sonesta Select Atlanta Norcross I-85 delivers a high standard of room comfort and cleanliness, making it a standout choice for travelers looking for spacious and well-maintained accommodations. The excellent location and good value for the price further add to its appeal.
The beds at Sonesta Select Atlanta Norcross I 85 have generally made a positive impression on guests with many describing them as comfortable, clean and inviting. Numerous reviews highlight the comfort with terms like comfy, nice and very comfortable frequently mentioned. Soft pillows complement the experience, enhancing the restful nature of the beds.
Guests have found both the king and queen size beds to meet their comfort standards. Some mentioned that the bedding itself added to the positive experience. However, there are a few mentions of the beds being hard with a very small portion finding difficulty in getting comfortable or even experiencing discomfort. Despite these few negative remarks, most guests expressed their satisfaction, finding the beds to be among the best aspects of their stay. Comfortable beds seem to be a hallmark of this hotel, enticing many guests to express a desire to return.
Sonesta Select Atlanta Norcross I 85 garners mixed reviews regarding its cleanliness. On the positive side, guests frequently mentioned that the rooms were clean, comfortable and spacious. Several noted the cleanliness of the bathrooms with some describing them as immaculate. Common areas, including the lobby, were often highlighted for being tidy and well-maintained. Guests appreciated the clean and comfortable beds and praised the property for its neatness and friendly staff. Some reviewers felt that the hotel was clean where it mattered most.
However, numerous reviews pointed out significant cleanliness issues. Repeated complaints about dirty and smelly carpets were prevalent with some guests describing them as beyond filthy and even sticky. Hallways were often noted as needing more frequent vacuuming and cleaning. Some reviewers encountered stained sheets, pillowcases, bed frames and walls. Frequent issues with trash piling up and not being removed promptly were also noted. Additionally, some guests reported unclean rooms upon arrival with poor housekeeping services and sporadic cleaning schedules. A few reviews mentioned unpleasant smells, including the odor of marijuana in the hallways and some even mentioned sightings of roaches and fruit flies.
Overall, while many guests found Sonesta Select Atlanta Norcross I 85 to be a clean and comfortable place to stay, the hotel clearly struggles with consistency in maintaining its cleanliness, especially regarding its carpets and common areas.
Guests of Sonesta Select Atlanta Norcross I 85 have shared varied experiences regarding the hotel's staff. Many reviews highlight the friendliness, professionalism and helpful nature of the team members. Numerous guests commend the welcoming and accommodating disposition of the desk clerks and general staff, describing their interactions as pleasant and satisfactory. Housekeeping staff also received positive mention for their graciousness and attentiveness, ensuring guests' comfort and promptly addressing requests.
However, the feedback also includes less favorable experiences. Some guests found the front desk staff unhelpful and difficult to communicate with, as certain personnel reportedly did not speak English. Instances of rude or off-putting behavior by staff members were also noted, contributing to a sense of unprofessionalism on multiple occasions.
Despite some criticisms, many guests appreciated exceptional customer service from individuals like Brian and Greg, who were specifically mentioned for their great service. Overall, while there are areas for improvement, the hotel's staff generally left a positive impression with their friendly and courteous demeanor.
Sonesta Select Atlanta Norcross I-85 has received mixed reviews regarding its Wi-Fi service. While some guests experienced reliable internet that worked well and had no issues, others found the basic Wi-Fi provided to be weak and inconsistent. Some reported that the connection frequently went out and, in certain cases, they were unable to connect at all. Despite these challenges, there were positive mentions of decent Wi-Fi performance during their stay.
Sonesta Select Atlanta Norcross I 85 receives mixed feedback regarding its suitability for families. On the positive side, the hotel's location is highly praised for being central to various family activities, making it convenient for exploration. Furthermore, the pool is described as extremely warm and enjoyable, though some guests noted that swimming at night was not an option. The staff garners appreciation for their friendliness and helpfulness, contributing to an overall pleasant stay. Additionally, the hotel is accommodating to pets, allowing guests to bring their dogs. However, there are comments suggesting that the property may not be ideal for families, indicating a divide in opinions about its family-friendliness.
The Sonesta Select Atlanta Norcross I-85 offers a satisfactory experience with clean rooms and friendly, helpful staff. It is a three-star establishment that provides good value overall. Guests appreciate its centralized location near food, fuel and the main event center, making it convenient and comfortable. While it is a basic hotel without extravagant amenities, it remains a quiet and reliable choice for travelers.
The Sonesta Select Atlanta Norcross I-85 demonstrates mixed accessibility for guests with disabilities. On the positive side, the hotel features handicapped accessible bathrooms well-equipped with safety bars in the tub and next to the toilet, which some guests found beneficial. However, the absence of an elevator is a significant drawback, making it difficult for wheelchair users and those with mobility issues to access rooms on the upper floors. Additionally, some guests encountered issues with booking designated handicap rooms, which did not meet their accessibility needs. Accessibility may vary depending on individual requirements, but the lack of an elevator remains a crucial factor to consider for guests with disabilities.
The Sonesta Select Atlanta Norcross I 85 stands out as a pet-friendly hotel, highly appreciated for its accommodating approach towards guests traveling with dogs. Visitors have noted the ease with which they could bring their pets along, underscoring the hotel's welcoming policy for dogs. The hotel maintains a great location, advantageous for both leisure and convenience.
However, some aspects require attention. Guests have mentioned the absence of a designated pet waste station and a lack of grassy areas for pets, which could be inconvenient for dog owners. Additionally, there have been occasional disturbances from barking dogs and some areas of the hotel have been noted to carry a dog smell. Despite these minor drawbacks, the overall sentiment remains positive towards the pet-friendly nature of the establishment.
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Location
A plethora of dining options surround the hotel, from well-known chains like McDonald's, Denny's and Starbucks to a diverse range of local eateries, ensuring that guests have easy access to meals throughout their stay. In addition to food, guests appreciate the proximity to various stores, gas stations and even spa treatments, all within walking distance or a short drive.
The location’s centrality is another significant plus, close to major roads and attractions such as Stone Mountain and the amphitheater in Alpharetta. The area is described as clean, quiet and somewhat secluded, giving it a dual benefit of being both accessible yet tranquil for relaxation.
Overall, guests highlight the great location paired with the hotel’s cleanliness, friendly staff and reasonable pricing, making Sonesta Select Atlanta Norcross I-85 a dependable choice for those visiting the Norcross area.
Breakfast
Several reviews highlighted that only a continental breakfast featuring items such as cereals, toast, fruit and juice was available. Additionally, some guests were unhappy with the quality of the offerings and mentioned that a consistent menu of minimal options, like scrambled eggs, cheese omelets and toast, became monotonous. Equipment issues like a partially working toaster also contributed to the dissatisfaction.
On the whole, while there were sporadic mentions of a good, simple breakfast, the recurring theme was a significant lack of satisfaction with many guests expressing disappointment over the non-availability or poor quality of the breakfast at the hotel.
Rooms
The cleanliness of the rooms is a recurring highlight with many noting the fresh smell and well-maintained condition. The comfortable beds and soft, plentiful towels enhance the stay with some guests specifically mentioning the quality of the sheets and hot water in the showers.
Modern interior design and beautiful decor further enhance the appeal, making the rooms feel both cozy and aesthetically pleasing. Additional perks such as refrigerators that get really cold and large closets add extra convenience.
While there are occasional mentions of minor issues, such as room odors and inconveniences with the AC or refrigerator, these seem to be outweighed by the generally positive experiences.
Overall, Sonesta Select Atlanta Norcross I-85 delivers a high standard of room comfort and cleanliness, making it a standout choice for travelers looking for spacious and well-maintained accommodations. The excellent location and good value for the price further add to its appeal.
Beds
Guests have found both the king and queen size beds to meet their comfort standards. Some mentioned that the bedding itself added to the positive experience. However, there are a few mentions of the beds being hard with a very small portion finding difficulty in getting comfortable or even experiencing discomfort. Despite these few negative remarks, most guests expressed their satisfaction, finding the beds to be among the best aspects of their stay. Comfortable beds seem to be a hallmark of this hotel, enticing many guests to express a desire to return.
Cleanliness
However, numerous reviews pointed out significant cleanliness issues. Repeated complaints about dirty and smelly carpets were prevalent with some guests describing them as beyond filthy and even sticky. Hallways were often noted as needing more frequent vacuuming and cleaning. Some reviewers encountered stained sheets, pillowcases, bed frames and walls. Frequent issues with trash piling up and not being removed promptly were also noted. Additionally, some guests reported unclean rooms upon arrival with poor housekeeping services and sporadic cleaning schedules. A few reviews mentioned unpleasant smells, including the odor of marijuana in the hallways and some even mentioned sightings of roaches and fruit flies.
Overall, while many guests found Sonesta Select Atlanta Norcross I 85 to be a clean and comfortable place to stay, the hotel clearly struggles with consistency in maintaining its cleanliness, especially regarding its carpets and common areas.
Staff
However, the feedback also includes less favorable experiences. Some guests found the front desk staff unhelpful and difficult to communicate with, as certain personnel reportedly did not speak English. Instances of rude or off-putting behavior by staff members were also noted, contributing to a sense of unprofessionalism on multiple occasions.
Despite some criticisms, many guests appreciated exceptional customer service from individuals like Brian and Greg, who were specifically mentioned for their great service. Overall, while there are areas for improvement, the hotel's staff generally left a positive impression with their friendly and courteous demeanor.
Wi-Fi
Family
3 Star
Accessible
Dog Friendly
However, some aspects require attention. Guests have mentioned the absence of a designated pet waste station and a lack of grassy areas for pets, which could be inconvenient for dog owners. Additionally, there have been occasional disturbances from barking dogs and some areas of the hotel have been noted to carry a dog smell. Despite these minor drawbacks, the overall sentiment remains positive towards the pet-friendly nature of the establishment.
No, Sonesta Select Atlanta Norcross I 85 doesn't have any pool.
No, a spa isn't available at Sonesta Select Atlanta Norcross I 85.
Yes, Sonesta Select Atlanta Norcross I 85 welcomes dogs.
No, parking facilities aren't available at Sonesta Select Atlanta Norcross I 85.
Yes, Sonesta Select Atlanta Norcross I 85 has a gym.
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