Best Western Premier NYC Gateway Hotel

North Bergen 40.77381500, -74.04000500 , 2650 Paterson Plank Rd (Show on Map)
8.3
Very Good


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Summary of reviewsThe Best Western Premier NYC Gateway Hotel offers an excellent option for travelers seeking a balance between affordability and proximity to Manhattan. Guests appreciate the serene environment and advantageous location just outside New York City, close to major highways and accessible via multiple transit options, including a cost-effective shuttle service to Times Square.

Rooms at the hotel are consistently praised for their cleanliness, spaciousness and comfort, featuring modern furnishings and comprehensive amenities such as refrigerators and microwaves. The beds, in particular, receive high marks for their comfort, ensuring a restful night's sleep. The entire property, including common areas and the lobby, is well-maintained and inviting, contributing to an overall pleasant stay.

The hotel staff is frequently acknowledged for their friendliness and helpfulness, enhancing the guest experience with their attentive and professional service. The reception, housekeeping and kitchen teams are especially noted for their warm hospitality and efficiency.

The breakfast offerings receive mixed reviews with many guests appreciating the freshly prepared meals and reasonable prices, while others feel that more variety and inclusion in the room rate would improve the experience. Dining options are somewhat limited with the bar offering a pleasant atmosphere but a narrow beer selection. Despite this, guests enjoy the spacious and safe parking facilities, which include free, secure and covered options.

Family-friendly amenities make the hotel a preferred choice for those traveling with children. The pool is a favorite among families, providing a clean and enjoyable space for relaxation. The gym also receives positive feedback for its quality and well-maintained equipment. However, a few guests mentioned occasional maintenance issues.

The WiFi service, while generally reliable and free, can be inconsistent depending on room location. Guests have experienced both stable and problematic connections.

Overall, the Best Western Premier NYC Gateway Hotel shines as a clean, comfortable and strategic lodging option for exploring New York City, offering excellent value for money and a high standard of service.
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Family Friendly Hotel
This hotel provides comfortable accommodations and is conveniently located near transportation options for exploring New York City. It offers amenities suitable for families, such as complimentary breakfast.

Hotel with Parking
This hotel provides parking and is conveniently located near New York City. It offers comfortable accommodations and easy access to transportation into Manhattan.

Accessible Hotel
Best Western Premier NYC Gateway Hotel offers accessible room types with options for bathtubs or roll-in showers. Accessible parking is available, and guests can utilize the indoor pool and fitness facility.

3-Star Hotel
Located in North Bergen, this hotel provides comfortable rooms and a complimentary breakfast. It offers easy access to New York City and local attractions, making it a convenient choice for travelers seeking value and accessibility.

Hotel with Indoor Pool
This hotel features a well-maintained, 70 square meter indoor pool. The pool is described as very nice and great, with a well-regulated temperature, making it a popular amenity for families.

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Gym

Hotel with Heated Pool

Room Types
Executive Queen Room with Two Queen Beds This room features a microwave, refrigerator and a flat-screen TV.

Executive King Room - Non-Smoking This room features a microwave, refrigerator and a flat-screen TV.

King Suite with Sofa Bed - Non-Smoking This suite features a sofa bed, a microwave, refrigerator and a flat-screen TV.

Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible This room features mobility access bathtub, a microwave, refrigerator and a flat-screen TV.

King Suite with Sofa Bed and Roll-In Shower - Disability Access/Non-Smoking This suite features a roll-in shower, a microwave, refrigerator and a flat-screen TV.

King Room - Non-Smoking This executive room features WiFi, a microwave, refrigerator and a flat-screen TV.

Queen Suite with Two Queen Beds and Sofa Bed This suite features a sofa bed, a microwave, refrigerator and a flat-screen TV.

Queen Room with Two Queen Beds This executive room features WiFi, a microwave, refrigerator and a flat-screen TV.

Guest Reviews
8.3
Very Good
Location
The Best Western Premier NYC Gateway Hotel offers a compelling choice for travelers seeking proximity to Manhattan without the hefty price tag associated with staying directly in New York City. The hotel is conveniently located just outside of NY, making it an excellent compromise for those aiming to visit the city's attractions, particularly Times Square. Multiple bus stops are within a short walking distance from the hotel, offering quick and affordable transit options to the heart of Manhattan with travel times around 10-30 minutes depending on traffic.

Guests have praised the hotel’s serene environment and advantageous location, noting its close proximity to major highways, shopping malls and restaurants. The hotel is also near the Lincoln Tunnel, providing easy access to NYC by car. Additionally, a $3.50 shuttle service available nearby provides frequent and straightforward trips to Times Square, enhancing the convenience for guests.

Despite some remarks about the hotel’s location being a bit outside the central areas of Manhattan and the complexities of public transportation, the consensus is that the hotel delivers great value for money, cleanliness and a comfortable stay. The ample parking facilities and secure environment further add to its appeal.

In essence, this hotel stands out as a strategic and economical option for visitors wishing to explore New York City while enjoying comfortable, clean accommodations and excellent staff service just across the river in New Jersey.

Breakfast
The breakfast experience at Best Western Premier NYC Gateway Hotel has garnered mixed feedback from past guests. On the positive side, many have appreciated the freshly prepared meals and the reasonable prices. The breakfast variety, while described as decent and tasty by some, could benefit from more options, particularly pastries. Guests also noted the friendliness of the staff in the breakfast area and the availability of coffee in the lobby.

However, several reviews pointed out that breakfast is not included in the room price, which came as an unwelcome surprise to some visitors. The cost of breakfast, viewed as high by some and affordable by others, was a common point of contention. Although the food quality was generally described as good or acceptable, a few guests found it subpar and unworthy of the price.

Overall, while the breakfast service has its merits with freshly prepared and fairly priced options, the hotel's decision to not include breakfast in the room rate and the limited selection have left room for improvement. Adding more variety and revisiting the pricing strategy could significantly enhance the breakfast experience for future guests.

Dinner
The 'Best Western Premier NYC Gateway Hotel' receives mixed reviews when it comes to dining and amenities. On the positive side, guests appreciate the nice bar setup, where an attentive bartender is a highlight, making for a pleasant evening experience. However, the bar's limited beer selection and high prices for a bottle of beer have been noted as downsides.

Regarding breakfast, the food quality is praised, but there are concerns about the service ending promptly at 10:00 am with employees appearing rushed to conclude the service. Additionally, there are no nearby restaurants or food options readily available, which can be inconvenient for those seeking lunch or dinner. While room service is mentioned, many guests did not encounter it as an option during their stay.

The hotel does shine in other areas, such as spacious and comfortable rooms and safe, free parking, making it a reliable choice for overall accommodation. However, potential guests should plan ahead for their dining needs due to the limited on-site and surrounding options.

Rooms
The guest reviews for the Best Western Premier NYC Gateway Hotel are overwhelmingly positive, particularly about the rooms. Guests frequently highlight the rooms' cleanliness and spaciousness, describing them as large, beautifully furnished and extremely comfortable. The beds receive special mention for their comfort, contributing to a good night's sleep. Many guests appreciate the modern furnishings and comprehensive amenities, such as refrigerators, microwaves and well-equipped facilities, making their stay convenient and enjoyable.

Additionally, the rooms' cleanliness is consistently praised, often described as immaculate or spotlessly clean, which adds to the overall comfort. Reviewers also mention the quietness of the rooms, which is a plus for those looking for a restful stay. The helpful and friendly staff further enhance the experience, ensuring that the hotel maintains a high standard of service.

The hotel's location, while not explicitly discussed in room reviews, seems convenient with ample parking space for guests who drive. Overall, the rooms at this hotel provide a comfortable, clean and spacious environment, making it a great choice for travelers seeking reliable and high-quality accommodations.

Beds
The Best Western Premier NYC Gateway Hotel is highly praised by guests for its comfortable beds, which have been described in numerous ways. Many guests highlight the significant comfort with phrases such as "very comfortable beds," "super comfortable beds," and "beds were extremely comfy" commonly appearing. The hotel also features oversized and large beds, including king and queen size options that provide ample space and contribute to the guests' overall satisfaction. Rooms are frequently noted as being both spacious and clean with soft beds and clean sheets enhancing the overall comfort experience. Despite a few mentions of uncomfortable sofa beds and blankets, the consensus indicates that the primary beds are very comfortable, ensuring a restful night's sleep. This focus on comfort suggests that the Best Western Premier NYC Gateway Hotel offers a relieving and restful stay.

Cleanliness
When it comes to cleanliness, the Best Western Premier NYC Gateway Hotel has received overwhelmingly positive feedback from guests. The property is frequently described as clean organized and well-maintained. Many reviews highlight the spaciousness and meticulous cleanliness of the rooms, which are often referred to as comfortable and spotless.

The hotel itself, including the lobby and common areas, maintains a high standard of cleanliness, creating a pleasant and inviting atmosphere. Guests appreciate the elegant decor and the modern feel of the premises. The bathrooms, too, are repeatedly noted for being pristine and well-kept.

In addition to the rooms, the convenience and cleanliness extend to the facilities such as the enclosed parking garage and 24/7 coffee availability in the lobby. The property offers good parking options with secure, free indoor parking that's perfect for those traveling with a car.

Staff at the hotel have been described as friendly and courteous, contributing to the overall pleasant and tidy environment. However, housekeeping services are provided every third day, though guests can request towels as needed.

While the majority of reviews are positive, there was an occasional mention of the need for a more thorough, deep cleaning in certain areas. Despite this minor issue, the high level of cleanliness remains a standout feature of the hotel.

Overall, the Best Western Premier NYC Gateway Hotel provides a clean, comfortable and pleasant stay, making it a preferred choice for travelers seeking a well-maintained accommodation near New York City.

Staff
The Best Western Premier NYC Gateway Hotel is frequently praised for its remarkable staff, characterized by their friendliness and helpfulness. Guests consistently describe the hotel team as attentive, kind and efficient with many noting the exceptional service provided by both front desk personnel and management. The reception staff, as well as housekeeping, are commended for their warm hospitality and readiness to assist with any requests.

Several mentions highlight specific instances of outstanding service, such as the welcoming nature of the check-in process and the manager's swift resolution of any issues. Staff members across different areas of the hotel, from the front desk to the kitchen, are recognized for their dedication and professionalism with many guests pointing out their supportive and courteous demeanor.

Even minor aspects of service, like 24/7 coffee availability and multilingual communication abilities, contribute to the positive experiences recounted by visitors. The culmination of these qualities ensures a welcoming and comfortable stay, illustrating the hotel's commitment to maintaining a high standard of guest satisfaction.

Wi-Fi
The Best Western Premier NYC Gateway Hotel receives varied feedback regarding its WiFi services. Many guests praise the internet connection, describing it as good, reliable and commendable. Visitors also appreciate the free WiFi and find the cost reasonable given the service provided. Housekeeping and TV reception receive positive mentions, adding to the overall guest experience.

However, some reviews highlight issues with WiFi stability. Specific references to weak signals and connectivity problems in certain rooms indicate inconsistency. Some guests experienced disruptions, noting that the WiFi was down and took a day to fix. Despite these hiccups, other guests reported a perfect and functioning WiFi experience.

In conclusion, while the WiFi service at the hotel generally receives positive remarks, it can be inconsistent depending on the room location.

Gym
The gym at the Best Western Premier NYC Gateway Hotel receives high marks from guests for its overall quality. Many have noted the presence of well-maintained cardio machines and frequently used workout spaces, making it a popular spot among visitors. The added equipment in the gym has contributed positively to guests' fitness routines during their stay. The hotel's convenient location with easy access to both the gym and the pool, is also appreciated. Despite some mentions of broken machines, the generally favorable reviews suggest that the gym provides a satisfactory experience for most fitness enthusiasts.

Pool
The Best Western Premier NYC Gateway Hotel features a pool that guests frequently appreciate, especially for its cleanliness and enjoyable atmosphere. Many visitors highlight the pool as a pleasant and delightful aspect of their stay with a nice pool size and being heated, making it a favorite among children and families. The indoor pool is commonly described as nice, fun and safe and its availability adds convenience for guests.

However, some feedback indicates that the pool could benefit from more frequent cleaning, as a few guests noticed that the water was not always crystal clear and sometimes appeared cloudy. Despite these mentions, the pool remains a popular feature, often used and enjoyed by those who stay at the hotel. Overall, the pool at Best Western Premier NYC Gateway Hotel contributes positively to the experience, although improvements in maintenance could further enhance guest satisfaction.

Parking
Best Western Premier NYC Gateway Hotel offers guests a highly praised parking experience. The availability of free, secure parking is frequently highlighted as a major perk. Guests appreciate the closed, indoor parking options, which contribute to a sense of safety and security. The parking facilities are convenient with easy-to-enter gates and well-lit areas, enhancing the overall experience. The hotel provides several parking alternatives, including a parking garage and a covered, gated area, all available at no extra cost. Many reviewers noted the peace of mind that comes with the monitored parking spaces, describing them as perfect for a vacation with a car. Additionally, the combination of free parking and convenient shuttle services to nearby areas adds to the hotel's appeal for travelers. Overall, the parking amenities at this hotel are consistently praised for being secure, easy to access and complimentary.

Family
The Best Western Premier NYC Gateway Hotel emerges as a top choice for families, receiving high praise for its family-friendly amenities and environment. Guests often highlight the hotel's suitability for family trips, noting the comfort and safety that it offers. The clean and tidy rooms provide a comfortable stay, meeting the standards expected by families.

A highlight for many was the pool, which delighted children after long days exploring the city. The location is noted for its convenience, being close to major attractions, making it easy for families to navigate and enjoy their stay. The hotel's excellent value for money is a recurrent theme with efficient service from the management enhancing the overall experience.

Travelers found the hotel particularly accommodating for groups, including those with young children and strollers. The staff, particularly Anna at the front desk, received commendations for their helpfulness in explaining trip details.

Overall, the Best Western Premier NYC Gateway Hotel stands out as a highly recommended, family-friendly option that ensures a comfortable and enjoyable stay for all family members.

3 Star
Best Western Premier NYC Gateway Hotel offers a commendable experience for those traveling on a budget, providing good value for money. As a three-star hotel, it aligns with expectations, offering standard services and facilities that cater to guests looking for an affordable stay. The rooms are consistently praised for their cleanliness and spaciousness, creating a comfortable and quiet environment for rest. Guests appreciate the inclusion of amenities such as a refrigerator and microwave in the rooms, adding to the convenience.

The hotel’s location is also a notable advantage with easy access to NYC via bus making it a practical choice for city travelers seeking accommodation in NJ. Overall, this mid-range hotel stands out as a reasonable and practical option for those prioritizing a good price-quality ratio during their NYC trip. The price is described as fair, emphasizing its appeal as a cost-effective choice without compromising on necessary comforts and cleanliness.

Business
The Best Western Premier NYC Gateway Hotel is highly recommended for business travelers. Its excellent location, just a short taxi ride from Penn Station and near NJT bus lines, makes it convenient for commuting. Guests appreciate the hotel's clean and quiet rooms, which are ideal for restful stays. The availability of potable water and other amenities helps in maintaining comfort. The hotel's cost-effectiveness and the ability to easily submit expense reports add to its appeal for business trips with a price that matches the value offered. Overall, its proximity to key transport links and quiet environment make it an ideal choice for business stays.

Accessible
Nestled conveniently near New York City, the Best Western Premier NYC Gateway Hotel stands out for its thoughtful accommodations for guests with disabilities. The hotel features accessible rooms equipped with multiple grab bars in the bathrooms, ensuring ease and safety. Though guests with limited strength might consider bringing a bath seat for the low-rise tubs, the overall bathroom accessibility is well-regarded.

The hotel's location is another highlight, offering proximity to stores, restaurants and tourist attractions. For those looking to explore the city, it's easily accessible by bus and many attractions are within walking distance. The affordability compared to Manhattan accommodations is also noted, making it a cost-effective choice for budget-conscious travelers.

Amenities like consistently available potable water add to the comfort and the hotel ensures that all rooms are accessible, accommodating guests with reduced mobility, including wheelchair users. The multilingual staff, some of whom speak Spanish, provide an additional layer of convenience for international visitors. Overall, the Best Western Premier NYC Gateway Hotel is recognized for its accessibility and strategic location, making it a considerate option for travelers with disabilities.

Indoor Pool
The Best Western Premier NYC Gateway Hotel features a well-maintained, 70 square meter indoor pool that guests find to be of good size. The indoor pool is frequently described as very nice and great, making it a popular amenity for visitors. Families appreciate the pool, noting that its size is perfect for children. Additionally, the pool's temperature is well-regulated, ensuring a comfortable swim. Alongside the pool, the hotel offers an indoor parking garage and a convenient shuttle service to and from NYC, which guests find cheaper and more pleasant than alternatives like Uber or taxis.


Yes, Best Western Premier NYC Gateway Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Best Western Premier NYC Gateway Hotel.

No, Best Western Premier NYC Gateway Hotel doesn't allow dogs.

Yes, parking facilities are available at Best Western Premier NYC Gateway Hotel.

Yes, Best Western Premier NYC Gateway Hotel has a gym.

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