Best Western Plus North Lakes Hotel
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Summary of reviewsThe Best Western Plus North Lakes Hotel consistently impresses guests with its idyllic lakeside location, nestled on the shores of Lake Eden. This serene setting offers stunning water views, perfect for morning walks and leisurely strolls. The hotel's proximity to the Westfield North Lakes shopping center and other essential amenities ensures that guests have easy access to shopping, dining and medical facilities. It's also conveniently located near major roads and motorways, providing straightforward access for those traveling to Brisbane or the Sunshine Coast.
The rooms at the hotel are described as spacious, modern and exceptionally clean. Guests frequently commend the comfortable beds, efficient air conditioning and well-designed bathrooms. The contemporary design and well-maintained surroundings add to the overall ambiance, making for a comfortable and enjoyable stay. Families particularly appreciate the spacious accommodations and the thoughtful amenities that cater to both short and extended stays.
The hotel staff enhance the overall experience with their friendly, helpful and accommodating service. The professionalism of the reception and housekeeping teams is frequently highlighted with many noting the welcoming and efficient customer service that contributes to a pleasant stay.
Dining at the Best Western Plus North Lakes Hotel receives generally positive feedback, particularly for breakfast at the Boardwalk Cafe, which features scenic lake views and a variety of high-quality breakfast options. While some guests noted slow service and limited menu choices, overall, the cafe and restaurant offer delicious meals with efficient room service.
Parking is another strong point with ample, free and secure options available, including facilities for electric vehicle charging. This contributes to a hassle-free experience for guests bringing their own transport.
While the free wifi receives mixed reviews with some guests experiencing connectivity issues, the majority find it adequate for basic needs. Business travelers appreciate the hotel's reliable internet and efficient staff, as well as its modern meeting rooms and conference space.
Overall, the Best Western Plus North Lakes Hotel stands out as a top choice for both leisure and business visitors with its serene location, comfortable and clean accommodations and excellent service. Its family-friendly amenities, convenient parking and superior bedding also contribute significantly to its favorable reputation.
Categories
The rooms at the hotel are described as spacious, modern and exceptionally clean. Guests frequently commend the comfortable beds, efficient air conditioning and well-designed bathrooms. The contemporary design and well-maintained surroundings add to the overall ambiance, making for a comfortable and enjoyable stay. Families particularly appreciate the spacious accommodations and the thoughtful amenities that cater to both short and extended stays.
The hotel staff enhance the overall experience with their friendly, helpful and accommodating service. The professionalism of the reception and housekeeping teams is frequently highlighted with many noting the welcoming and efficient customer service that contributes to a pleasant stay.
Dining at the Best Western Plus North Lakes Hotel receives generally positive feedback, particularly for breakfast at the Boardwalk Cafe, which features scenic lake views and a variety of high-quality breakfast options. While some guests noted slow service and limited menu choices, overall, the cafe and restaurant offer delicious meals with efficient room service.
Parking is another strong point with ample, free and secure options available, including facilities for electric vehicle charging. This contributes to a hassle-free experience for guests bringing their own transport.
While the free wifi receives mixed reviews with some guests experiencing connectivity issues, the majority find it adequate for basic needs. Business travelers appreciate the hotel's reliable internet and efficient staff, as well as its modern meeting rooms and conference space.
Overall, the Best Western Plus North Lakes Hotel stands out as a top choice for both leisure and business visitors with its serene location, comfortable and clean accommodations and excellent service. Its family-friendly amenities, convenient parking and superior bedding also contribute significantly to its favorable reputation.
Hotel with Parking
The hotel provides secure parking and free self-parking options for guests. On-site car parking is readily available.
EV charging stations
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a prime spot on the shores of Lake Eden, the Best Western Plus North Lakes Hotel offers an idyllic location that serves as a serene oasis in the bustling North Lakes area. Guests consistently praise its beautiful lake setting, which provides stunning water views and a peaceful atmosphere perfect for morning walks and leisurely strolls.
The hotel's proximity to key amenities is another standout feature. It's just a short walk to the expansive Westfield North Lakes shopping center, ensuring that shopping and dining options are always within easy reach. The convenience extends to nearby food outlets, restaurants and even medical facilities, making it a versatile choice for various needs, including quick trips and longer stays.
Its location near major roads and motorways offers easy access for those traveling to and from Brisbane or up the Sunshine Coast. The hotel also serves as a practical base for attending local events or visiting family and friends in the area. For work travelers, the hotel's peaceful, clean and modern environment, along with onsite parking and proximity to key business areas, is highly appreciated.
Overall with its beautiful lakeside setting, convenient access to shopping and dining and quiet, comfortable accommodations, Best Western Plus North Lakes Hotel stands out as a favored choice for both relaxation and practicality.
The breakfast experience at the Best Western Plus North Lakes Hotel has received mixed feedback from its guests. The Boardwalk Cafe, located downstairs, is frequently highlighted as a great spot for morning meals, especially with its scenic views overlooking the lake. Many guests appreciated the plentiful and high-quality breakfast options, describing them as delicious and fantastic. The facility also offers a coffee bar, which has been positively noted.
Guests praised the breakfast menu for its variety and the relaxing atmosphere at the lakeside. Health-conscious eaters found suitable options and some particularly enjoyed the experience of having a generous breakfast outdoors. However, some reviews expressed dissatisfaction with the breakfast service, mentioning long waits and higher costs without the inclusion of breakfast in the room rates. A few noted that the breakfast menu was limited and slow service detracted from the overall experience.
Several guests had specific issues, such as food arriving lukewarm, lack of buffet options and specific items like a fruit cup arriving less fresh than expected. Additionally, operational hours of the cafe also seemed to be a problem for some with early closures and lack of dinner service on certain days.
Despite these setbacks, the overall impression is that the breakfast at the Best Western Plus North Lakes Hotel is generally good with many guests leaving satisfied with their morning meal, although the service and menu options could benefit from some improvements.
Best Western Plus North Lakes Hotel receives mixed reviews for its dining options. Many guests enjoyed the food, describing it as very good, fabulous and excellent. The on-site restaurant and cafe offered good quality and diverse meals, making it convenient for guests to dine without leaving the premises. Room service was efficient, delivering hot food on time. Some praised the value and taste of the meals, as well as the friendly service, particularly when dining outside at the cafe.
However, several guests noted areas for improvement. The dinner menu was often described as plain and lacking variety, leading some to dine elsewhere. There were also instances of disappointing meals, such as an overcooked steak and underwhelming burgers. Some guests found the food to be very ordinary or average with exorbitant pricing for certain dishes like a $42 steak. Additionally, the restaurant had inconsistent hours, sometimes closing earlier than expected or entirely on certain days, resulting in missed meals.
Overall, while many found the food to be enjoyable and the dining facilities convenient, there were notable criticisms regarding menu variety, meal quality and operational consistency.
The rooms at the Best Western Plus North Lakes Hotel have garnered a largely positive response from guests, highlighting their spaciousness, cleanliness and comfort. Guests consistently appreciated the well-sized rooms, describing them as large, modern and well-equipped with necessary amenities. The air conditioning was efficient and many praised the comfortable beds and well-designed bathrooms with some mentioning the "best shower ever."
The rooms also offered pleasant views, including scenic lake and garden views and some suites included balconies which were particularly appealing. The contemporary design and renovation efforts did not go unnoticed with many mentioning the modern facilities and lovely ambiance, although a few noted that some rooms seemed a little dated but still maintained their cleanliness.
The hotel’s attention to cleanliness consistently impressed guests, who described the rooms as sparkling clean, tidy and well-presented, contributing significantly to their comfort. The room layouts, including additional features like washer/dryer units and connecting rooms, received positive remarks for convenience, making the hotel suitable for both short and extended stays.
Overall, the spacious and modern rooms, combined with thoughtful amenities and efficient service, left a lasting positive impression on the guests at Best Western Plus North Lakes Hotel.
The beds at Best Western Plus North Lakes Hotel receive high praise from guests for their exceptional comfort and quality. Visitors frequently highlight the beds as very comfortable with some describing their experience as "cloud-like" and "super comfortable." The mattresses and pillows are often singled out for being particularly pleasant, adding to the overall restfulness. Guests appreciate the ample size of the beds, whether they are super king or twin, noting that they tend to be large and roomy. The cleanliness of the bedding is also a recurrent positive note with many reviews mentioning the beds were clean and well maintained. Despite a few mentions of the beds being too soft or sometimes moving due to wheels, the consensus leans heavily towards a very satisfying and comfortable sleep experience. The hotel's attention to detail, including bedside lamps with wireless charging and plenty of pillows, enhances the guest stay. Overall, the beds at Best Western Plus North Lakes Hotel contribute significantly to its reputation as a clean, comfortable and restful place to stay.
The Best Western Plus North Lakes Hotel is consistently praised for its excellent cleanliness by guests. Visitors have highlighted the hotel as very clean, modern and well-maintained. Rooms are described as spacious, comfortable and spotlessly clean with recent guests frequently noting how fresh and welcoming they found their accommodations. The hotel's surroundings and amenities are meticulously kept, adding to a memorable and pleasant stay. Though there were minor issues noted such as occasional dust or stained carpets, these were exceptions in an overall impressively clean environment. The location is also appreciated for its convenience, contributing to an enjoyable and relaxing experience. Guests commend the friendly and helpful staff who further enhance the hotel's positive atmosphere. Despite a few instances of cleaning oversights, the general consensus is one of high satisfaction with the cleanliness and comfort provided.
The guest feedback for the Best Western Plus North Lakes Hotel provides a detailed overview of the hotel staff's performance. The vast majority of comments highlight the staff's friendliness, helpful nature and exceptional service. Guests frequently mention the welcoming and efficient customer service, noting that the staff are not just friendly and courteous but also attentive and accommodating throughout their stay.
Reception and housekeeping teams receive particular praise with numerous reviews emphasizing their professionalism, obliging attitudes and prompt assistance. The General Manager and front desk personnel also receive commendations for their exceptional and approachable demeanor. While a few negative remarks about rudeness and under-staffing were noted, these appear to be exceptions rather than the norm. Overall, the hotel staff are described as a key highlight, contributing significantly to the guests' pleasant and enjoyable experiences.
The wifi at the Best Western Plus North Lakes Hotel receives mixed feedback from guests. On the positive side, the hotel offers free wifi, which is appreciated by many. Some guests reported good wifi reception, noting it as satisfactory for basic needs. However, there are several mentions of connectivity issues, such as slow speeds, difficulty connecting and instances where the wifi didn't work at all. Overall, while some guests find the wifi adequate, others have encountered challenges, particularly with obtaining reliable and fast internet access.
Best Western Plus North Lakes Hotel offers a variety of parking options that generally receive positive feedback from guests. Many visitors appreciate the ample and plentiful parking available, including free and undercover options. Secure parking is another highlighted benefit, ensuring both safety and convenience. Despite some temporary limitations due to renovations, guests still find the parking facilities commendable. Convenient on-site and off-street parking options make it easy for cars to come and go and there are also provisions for electric vehicle charging. Overall, the parking experience at this hotel is consistently praised, contributing to a hassle-free stay for many.
The Best Western Plus North Lakes Hotel emerges as a superb choice for families, particularly those traveling with children. Guests frequently highlight the convenient playground as a delightful amenity for young ones. The surroundings add an extra charm with sightings of black swans and turtles, making nature interactions easily accessible. Despite its family-centric focus, the hotel maintains a tranquil environment with no noise disturbances from adjoining rooms.
The accommodations are deemed spacious and well-suited for families with rooms designed to comfortably host large groups. Whether setting up additional beds for toddlers or children, the hotel's thoughtful and considerate approach ensures every family member feels accommodated.
Families appreciate the proximity to essential amenities, such as parks and shopping centers, further enhancing the convenience of staying here. The hotel is repeatedly described as great for family stays and perfect for a relaxing night away, making it a favored retreat for both short stays and extended visits. Additionally, its location is highly recommended for those visiting north of Brisbane. The combination of comfort, convenience and a family-friendly atmosphere makes the Best Western Plus North Lakes Hotel a standout choice for family-oriented travel.
The Best Western Plus North Lakes Hotel is an excellent four-star establishment that has received praise for its high standards and good value for money. Guests loved their time at this hotel, highlighting the lovely staff and modern rooms. The facilities and services are noted to be good, complementing the overall experience. The rooms are particularly commended for their cleanliness, spaciousness and modern design, featuring comfortable bed accommodations. Visitors consistently described the hotel as super clean and very comfortable, emphasizing its spot-on cleanliness and excellent upkeep.
The Best Western Plus North Lakes Hotel is well-suited for business travelers, offering facilities tailored for work use, including meeting rooms and a conference space. Guests appreciate the reliable internet connection, crucial for business purposes. The hotel also provides ample free parking, which is convenient for those who find it difficult to walk long distances. Its location is advantageous, being close to essential amenities. The efficient staff contribute to a smooth experience. Additionally, the on-site restaurant and cafe are well-regarded, adding to the overall convenience for business stays.
The Best Western Plus North Lakes Hotel has mixed feedback when it comes to accessibility for guests with disabilities. On the positive side, guests appreciated the wheelchair accessibility of the hotel, specifically noting the handicapped bathroom and shower with a curtain designed for special needs. The accessible parking was also a definite plus, making it easy for those with mobility issues to park close to the hotel. Additionally, some guests highlighted the helpfulness of the staff during check-in, especially in accommodating guests' accessibility needs.
However, there were some areas that guests found lacking. The amenities in the room were not always suitable for older guests or those with disabilities, especially in terms of the body wash dispensers and the absence of conditioner in the bathroom. The toilet pump seemed to need maintenance, which could be inconvenient for those dealing with mobility issues. Despite these drawbacks, the hotel's location was considered convenient with an easy walk to the mall, adding to its appeal. While the cafe staff received criticism for not being helpful, the overall experience for guests with disabilities was enhanced by the compassionate service provided by certain staff members and the general ease of accessing the hotel facilities.
Nestled on the serene shores of a picturesque lake, the Best Western Plus North Lakes Hotel offers a truly romantic getaway. The beautiful location and lovely lake views from the rooms provide an ideal backdrop for couples seeking a quiet and intimate escape. The balconies overlooking the lake are particularly enchanting, enhancing the overall ambiance for a romantic weekend. Guests have praised the environment, highlighting its suitability for couples and romantic walks. With its beautiful and peaceful setting, this hotel is definitely a top choice for those looking to relax and reconnect in a charming, natural setting.
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Location
The hotel's proximity to key amenities is another standout feature. It's just a short walk to the expansive Westfield North Lakes shopping center, ensuring that shopping and dining options are always within easy reach. The convenience extends to nearby food outlets, restaurants and even medical facilities, making it a versatile choice for various needs, including quick trips and longer stays.
Its location near major roads and motorways offers easy access for those traveling to and from Brisbane or up the Sunshine Coast. The hotel also serves as a practical base for attending local events or visiting family and friends in the area. For work travelers, the hotel's peaceful, clean and modern environment, along with onsite parking and proximity to key business areas, is highly appreciated.
Overall with its beautiful lakeside setting, convenient access to shopping and dining and quiet, comfortable accommodations, Best Western Plus North Lakes Hotel stands out as a favored choice for both relaxation and practicality.
Breakfast
Guests praised the breakfast menu for its variety and the relaxing atmosphere at the lakeside. Health-conscious eaters found suitable options and some particularly enjoyed the experience of having a generous breakfast outdoors. However, some reviews expressed dissatisfaction with the breakfast service, mentioning long waits and higher costs without the inclusion of breakfast in the room rates. A few noted that the breakfast menu was limited and slow service detracted from the overall experience.
Several guests had specific issues, such as food arriving lukewarm, lack of buffet options and specific items like a fruit cup arriving less fresh than expected. Additionally, operational hours of the cafe also seemed to be a problem for some with early closures and lack of dinner service on certain days.
Despite these setbacks, the overall impression is that the breakfast at the Best Western Plus North Lakes Hotel is generally good with many guests leaving satisfied with their morning meal, although the service and menu options could benefit from some improvements.
Dinner
However, several guests noted areas for improvement. The dinner menu was often described as plain and lacking variety, leading some to dine elsewhere. There were also instances of disappointing meals, such as an overcooked steak and underwhelming burgers. Some guests found the food to be very ordinary or average with exorbitant pricing for certain dishes like a $42 steak. Additionally, the restaurant had inconsistent hours, sometimes closing earlier than expected or entirely on certain days, resulting in missed meals.
Overall, while many found the food to be enjoyable and the dining facilities convenient, there were notable criticisms regarding menu variety, meal quality and operational consistency.
Rooms
The rooms also offered pleasant views, including scenic lake and garden views and some suites included balconies which were particularly appealing. The contemporary design and renovation efforts did not go unnoticed with many mentioning the modern facilities and lovely ambiance, although a few noted that some rooms seemed a little dated but still maintained their cleanliness.
The hotel’s attention to cleanliness consistently impressed guests, who described the rooms as sparkling clean, tidy and well-presented, contributing significantly to their comfort. The room layouts, including additional features like washer/dryer units and connecting rooms, received positive remarks for convenience, making the hotel suitable for both short and extended stays.
Overall, the spacious and modern rooms, combined with thoughtful amenities and efficient service, left a lasting positive impression on the guests at Best Western Plus North Lakes Hotel.
Beds
Cleanliness
Staff
Reception and housekeeping teams receive particular praise with numerous reviews emphasizing their professionalism, obliging attitudes and prompt assistance. The General Manager and front desk personnel also receive commendations for their exceptional and approachable demeanor. While a few negative remarks about rudeness and under-staffing were noted, these appear to be exceptions rather than the norm. Overall, the hotel staff are described as a key highlight, contributing significantly to the guests' pleasant and enjoyable experiences.
Wi-Fi
Parking
Family
The accommodations are deemed spacious and well-suited for families with rooms designed to comfortably host large groups. Whether setting up additional beds for toddlers or children, the hotel's thoughtful and considerate approach ensures every family member feels accommodated.
Families appreciate the proximity to essential amenities, such as parks and shopping centers, further enhancing the convenience of staying here. The hotel is repeatedly described as great for family stays and perfect for a relaxing night away, making it a favored retreat for both short stays and extended visits. Additionally, its location is highly recommended for those visiting north of Brisbane. The combination of comfort, convenience and a family-friendly atmosphere makes the Best Western Plus North Lakes Hotel a standout choice for family-oriented travel.
4 Star
Business
Accessible
However, there were some areas that guests found lacking. The amenities in the room were not always suitable for older guests or those with disabilities, especially in terms of the body wash dispensers and the absence of conditioner in the bathroom. The toilet pump seemed to need maintenance, which could be inconvenient for those dealing with mobility issues. Despite these drawbacks, the hotel's location was considered convenient with an easy walk to the mall, adding to its appeal. While the cafe staff received criticism for not being helpful, the overall experience for guests with disabilities was enhanced by the compassionate service provided by certain staff members and the general ease of accessing the hotel facilities.
Romantic
Yes, Best Western Plus North Lakes Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus North Lakes Hotel.
No, Best Western Plus North Lakes Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus North Lakes Hotel.
No, Best Western Plus North Lakes Hotel doesn't have a gym.
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