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Summary of reviewsKatch receives high praise for its prime location in the heart of Northallerton, making it a convenient option for shopping, dining and exploring local attractions. The hotel's positioning on the main high street, combined with easy parking options, enhances its appeal for visitors looking to explore nearby towns and landmarks.
Guest reviews emphasize the exceptional cleanliness throughout the hotel with rooms described as spacious, well-decorated and comfortable. The meticulous upkeep, including spotless bathrooms and modern furnishings, contributes to a welcoming atmosphere. Despite occasional mentions of street noise or room temperature issues, guests generally find the accommodations bright, airy and newly refurbished, making Katch an attractive choice for travelers.
The staff at Katch are frequently commended for their friendliness and efficiency, contributing significantly to the positive guest experience. Their helpful and accommodating nature ensures a pleasant stay, despite occasional lapses in service.
Dining at Katch is a highlight, given the excellent quality and diverse food options at the on-site restaurant and bar. Notable dishes include seafood options like fish and chips and fish curry with guests appreciating the reasonable pricing and flavorful meals. The adjoining terrace and high street view enhance the dining ambiance.
While the breakfast situation at Katch is less ideal with no on-site facilities and breakfast redirected to a sister hotel, the quality of the food served at the Golden Lion receives high marks. However, the inconvenience of traveling to another location for breakfast is a notable downside for many guests.
The hotel's WiFi generally receives positive feedback for its speed and reliability, although some guests experienced connectivity issues. Conversely, the television service has room for improvement with several guests reporting problems like lack of signal or non-functioning channels.
Parking presents a mixed experience with positive notes on free and secure options, particularly at a nearby sister hotel. Despite some challenges with tight or limited spaces, the overall availability of parking is seen as a plus.
One of Katch's standout features is its exceptionally comfortable and spacious beds. Guests consistently mention enjoying a restful sleep, highlighting the large double and king-size beds, along with soft, clean bedding.
In summary, Katch excels in offering a clean, comfortable and centrally located stay with excellent dining options and customer service. While areas like breakfast provision and television services have room for improvement, the overall guest experience remains highly positive. Show more
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Categories
Hotel with Parking
Katch offers free private parking and is centrally located in Northallerton. It provides a terrace, a restaurant, and a bar.
Cheap Hotel
Small Hotel
Room Types
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, heating as well as city views. The unit has 1 bed.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a tea and coffee maker, a wardrobe, heating, a flat-screen TV, as well as city views.
Guest Reviews
Location
Nestled in the heart of Northallerton, 'Katch' boasts an enviable location that consistently receives high praise from its guests. It's ideally situated right on the main high street, making it incredibly convenient for shopping, dining and exploring the town. Many guests highlight its proximity to local attractions, including shops, pubs and the Forum Theatre. The central position allows visitors to easily park their cars and navigate the area on foot, which enhances the overall convenience.
Whether attending a family gathering, exploring the nearby Yorkshire Moors, the Dales or simply enjoying the town’s vibrant atmosphere, the location proves to be perfect for various needs. The combination of a prime location and competitive pricing makes it a great value for money. The hotel's positioning right on the high street, coupled with the availability of parking, adds to its appeal. The excellent location also facilitates easy access to nearby towns and landmarks, making it a preferred choice for travelers looking to explore further afield.
Guests frequently mention the clean, spacious rooms and the friendly, efficient staff. The seamless check-in process further complements the overall positive experience. Despite being in a bustling area, the hotel maintains a pleasant ambiance and provides a comfortable retreat for those visiting Northallerton. In summary, 'Katch' is perfect for anyone looking to immerse themselves in the town’s vibrant life while enjoying the comfort and convenience of a centrally located hotel.
Breakfast
The reviews about breakfast at 'Katch' hotel offer a mixed bag of feedback from guests. A recurring theme is the absence of on-site breakfast facilities, which numerous visitors found inconvenient and disappointing. Many wish breakfast was included in the stay or at least provided at the hotel itself. Instead, guests are directed to the sister hotel, the Golden Lion, for breakfast, which is praised for its quality and value for money. Reviews mention that while the breakfast served there is excellent, the need to go to another location for the meal is not ideal. Some guests also found it confusing that breakfast wasn't automatically included or made clearer in the booking. Despite the logistical inconvenience, those who did have breakfast either at the Golden Lion or nearby cafes found the food to be satisfactory or even superb. Overall, while the breakfast itself receives high marks, the lack of on-site availability at 'Katch' is a notable downside for many guests.
Dinner
Katch Hotel's dining experience impresses with its consistently high-quality offerings and reasonable pricing. The restaurant and bar receive frequent praise for their excellent and diverse food choices, especially seafood dishes like fish and chips and the standout fish curry. Guests highlight the great bar area with a good selection of drinks and the appealing pub grub with noodles and salmon noted as particularly delicious. The lovely terrace and the pleasant view of the high street add to the dining ambiance. Complementing the tasty meals, the friendly and helpful staff enhance the overall experience. The food is not only hot and flavorful but also offers exceptional value for money, making Katch a commendable choice for a memorable dining experience.
Rooms
Katch offers a mix of rooms that are praised for their cleanliness, spaciousness and comfort. Many guests highlighted the large and well-decorated rooms that provide plenty of storage and modern amenities. The rooms were frequently described as spotlessly clean with comfortable beds and tasteful decor. Despite the occasional mention of street noise and issues with room temperature, the majority of reviews reflect a positive experience focused on the bright, airy and newly refurbished accommodations. The high standard of cleanliness, along with the pleasant view of the High Street from some rooms, adds to the appeal. Overall, Katch’s rooms are noted for being large, comfortable and equipped with modern conveniences, making it a satisfactory choice for travelers.
Beds
Katch Hotel is a haven for those who value a good night's sleep, consistently praised for its exceptionally comfortable beds. Guests often highlight the large, spacious beds that provide ample room for a restful slumber. Many found their beds to be incredibly comfy with clean and well-maintained bedding adding to the overall experience. There's a recurring theme of comfort across the reviews with guests frequently mentioning the comfort and cleanliness of both the beds and rooms.
The hotel seems to cater to a variety of preferences with large double beds, king-size options and super comfy, soft bedding being particularly appreciated. Despite some minor feedback about firm pillows, the general consensus is that the bedding contributes significantly to a great stay. Guests report having slept well with the noise levels subsiding adequately to ensure a peaceful environment.
In summary, Katch Hotel stands out for its dedication to providing large, extremely comfortable beds, ensuring a delightful and restful experience for its visitors.
Cleanliness
'Katch' stands out for its remarkable cleanliness, consistently praised by guests who describe the hotel as clean, tidy and spotless throughout. The rooms are noted for being exceptionally well-maintained, spacious and comfortable, often highlighted as warm and welcoming. Guests appreciated the tasteful decor and modern furnishings with some mentioning the lovely solid wood furniture and newly renovated spaces. The cleanliness extends to all areas of the hotel, including the bar and restaurant, adding to the overall hygienic and fresh atmosphere.
Staff members at 'Katch' are seen as excellent and friendly, further enhancing the appeal of the spotless environment. The ample storage space in rooms and thoughtful provision of necessities were additional comforts that guests appreciated. Notably, the detailed upkeep of the bathrooms is mentioned as being consistently clean, contributing to a worry-free experience.
The hotel itself is described as very central, providing easy access to local amenities while maintaining a pristine and secure environment. The combination of clean, comfortable accommodations with friendly service and a strategic location makes 'Katch' an ideal choice for travelers who prioritize cleanliness and convenience.
Staff
Guest reviews for 'Katch' overwhelmingly highlight the exceptional quality of the staff, frequently using terms such as brilliant, helpful and friendly. The staff's welcoming nature and attentiveness stand out with many guests noting how accommodating and efficient they were. Noteworthy mentions include specific efforts to address problems, indicating a strong customer service ethos. The staff consistently went above and beyond, always willing to assist and create a pleasant atmosphere for guests.
A few comments indicated some inconsistency with some staff being described as rude or lacking warmth, suggesting occasional lapses in the otherwise high standard of service. Nonetheless, the predominant consensus is that the team at 'Katch' significantly enhances the guest experience with many reviews lauding their great service and remarkable hospitality. The efficiency and politeness of the staff, including the night porters and bar staff, were frequently praised, contributing to a warm, friendly and accommodating environment that makes 'Katch' a preferred choice for many travelers.
Wi-Fi
The WiFi at 'Katch' has garnered praise for its speed and simplicity. Guests have noted that the free WiFi provided is particularly good with some describing it as very fast and available in the room. However, there have been a few instances where guests experienced difficulty connecting to the WiFi.
On a less positive note, several reviews highlighted issues with the television service, citing a lack of signal, non-functioning channels or TVs that did not work at all. Despite these television concerns, the overall feedback on the WiFi remains largely positive, suggesting that 'Katch' delivers a reliable internet connection for its guests.
Parking
The parking situation at Katch has garnered mixed feedback from guests, but several positive aspects stand out. Many appreciated the availability of free parking, noting that there are options both directly behind the hotel and at a nearby sister hotel. Despite a few comments about the tight and limited parking spaces, others found plenty of parking areas and deemed it convenient. Free and secure parking at a sister hotel added to the positive sentiments, ensuring that guests felt their vehicles were safe.
Some guests highlighted the benefit of off-street parking and the convenience of parking in the town's center. While a few experiences involved difficulty in locating parking or dealing with a full car park, others acknowledged that informing staff about local events, like markets, can help avoid issues like parking tickets.
In summary, while the parking at Katch can be somewhat tricky to navigate and limited in space at times, the availability of free and secure options, especially at a nearby sister hotel, generally provides a satisfactory solution for most guests.