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Summary of reviewsThe Grafton Rooms is highly praised for its strategic location, offering exceptional convenience for various activities and travel needs. Its proximity to the town center, North Gate bus station and train station significantly enhances its appeal. The hotel's location is also advantageous for events like the Silverstone F1, making it a practical choice for visitors utilizing public transport or attending local events. However, the urban setting means traffic noise can be an issue if windows are left open.
Regarding accommodation, the rooms are a mixed experience catering to different needs. Many guests appreciate the spacious, clean rooms, featuring comfortable large beds and amenities like fridges and microwaves. This adds to their value for money. However, some reviews highlight the need for room maintenance, such as updating basic amenities and more consistent cleanliness standards. There are varied reports on the shower facilities with some guests enjoying powerful, warm showers, while others experienced issues with water temperature.
Cleanliness of the rooms is another area with mixed reviews. Many guests found their rooms clean and comfortable with well-maintained shower facilities and useful amenities like toiletries, slippers and gowns. However, several reviews pointed out significant cleanliness issues in some rooms, including damp, mold, stained linens and debris, suggesting a need for improved maintenance and consistency.
The staff at The Grafton Rooms are a standout positive aspect of the hotel, frequently praised for their friendliness and helpfulness. Many guests highlighted the owner for their welcoming demeanor and personal attention, ensuring a pleasant stay. The staff's excellent customer service, attentiveness and willingness to assist even during late arrivals contribute greatly to the overall positive experience.
Although the Wi-Fi service received some criticism for intermittent connectivity, other features like secure parking and room security measures provide a sense of safety and comfort. The secure and ample parking options have been positively mentioned by guests, enhancing their overall experience.
Reviews about the beds varied with many guests commending their comfort and cleanliness, noting they had a good sleeping experience. Nonetheless, some criticisms involved uncomfortable and cheap mattresses, stains on linens and occasional bed bug sightings, which are areas needing improvement.
Overall, The Grafton Rooms offers a centrally-located, affordable and practical option with commendable staff service and some room amenities, though there is potential for enhancements in cleanliness and facility maintenance. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Budget Double RoomThis double room features a TV and there is also an electric kettle. The private bathroom also comes with a shower.
Budget Twin RoomThis twin room features a TV and there is also an electric kettle. The private bathroom also comes with a shower.
Budget Single RoomThe single room features an electric kettle, a carpeted floor, as well as a private bathroom boasting a shower. This single room provides heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
6.8
Rated
Location
Situated in an ideal location, The Grafton Rooms offers exceptional convenience for various activities and travel needs. Whether guests are in town for a motorbike service or a live music event at Roadmender, the central location makes it a practical choice. The town centre is easily accessible with multiple reviews noting a short walk of around 10-15 minutes. This proximity allows for effortless exploration of local shops and amenities. The closeness to North Gate bus station and the train station further enhances its appeal for those utilizing public transport. Additionally, the hotel benefits those attending events like the Silverstone F1, thanks to its strategic location. Despite its urban setting, some guests have noted the importance of closing the windows due to traffic noise. Overall, The Grafton Rooms strikes a balance between affordability, accessibility and comfort, making it an attractive option for visitors.
Rooms
The Grafton Rooms offer a mix of experiences that cater to different needs. Many guests appreciate the spacious, clean and comfortable rooms, often highlighting the big, comfortable beds and well-maintained cleanliness of the facilities. The convenience of a fridge, microwave and extra bedding in some rooms adds to the appeal, providing good value for money.
Despite the positive aspects, there are areas flagged for improvement. Some rooms appear tired and in need of a little TLC with basic amenities that require updating. Issues such as covered smoke alarms, holes in the walls and inconsistent cleanliness suggest the need for better maintenance. The shower's performance varied with some guests reporting it as warm and powerful, while others experienced it as not running warm.
The location is a strong point, being very near the town center, making it easy for guests to explore the area. Overall, The Grafton Rooms provide a practical and economical stay, but there's room for enhancement to meet higher expectations.
Beds
The Grafton Rooms has garnered mixed feedback regarding its beds. Many guests have praised the beds for their comfort, frequently describing them as very comfortable and clean. The bedding is generally noted to be clean, contributing to a pleasant sleeping experience for numerous visitors. Some guests specifically appreciated the sizeable and comfortable beds available. However, there were also a number of criticisms mentioning that some beds were uncomfortable with complaints about beds listing to one side, cheap mattresses and even issues with bed bugs. Instances of stains on bed sheets and pillowcases were also reported, which detracted from the overall experience. Despite these negative remarks, the recurring theme of comfortable and clean beds stands out in many of the reviews.
Cleanliness
Exploring 'The Grafton Rooms' from the perspective of cleanliness reveals a mixed bag of experiences. On the brighter side, numerous guests noted that their rooms were clean and comfortable, contributing to a pleasant stay. Several reviews specifically praised the cleanliness of the rooms with some appreciating the clean and well-maintained shower facilities, the added convenience of toiletries, slippers and gowns, as well as additional amenities like a fridge and an extra heater.
However, there were significant concerns about cleanliness that cannot be ignored. Some guests found their rooms and bathrooms to be very unclean with reports of damp growth on the ceiling and walls, moldy smells, random debris and stained linens. The presence of cigarette smoke and dirty windows also detracted from their experience. Additionally, issues like a soggy carpet, hard beds and an uneven floor further affected the comfort of the stay.
In summary, while there are guests who experienced satisfactory cleanliness and comfort at 'The Grafton Rooms', there are notable instances where the same standards were not met. It seems that the quality of the stay may vary significantly from room to room, underscoring the need for consistency in cleanliness and maintenance.
Staff
The Grafton Rooms stands out for its exceptional staff, receiving high praise from many guests for their friendliness and helpfulness. The owner is particularly highlighted for being accommodating, friendly and always ready to assist. Guests frequently mention how warmly they were greeted upon arrival with the owner often meeting them personally to provide a warm welcome and thorough explanation of the facilities. The staff's consistent and excellent customer service did not go unnoticed, as they were described as polite, attentive and available for any questions. The team goes the extra mile, whether it's taking bags upstairs or ensuring guests feel looked after, even during late arrivals. The hotel's management is noted for their efficiency and care, providing a welcoming and positive atmosphere for all who stay.
Wi-Fi
The Grafton Rooms offers secure parking and spacious, clean rooms, providing a comfortable stay for guests. Some reviews mentioned issues with the Wi-Fi, including intermittent dropouts and periods when it was not working at all. Despite these connectivity problems, other aspects of the hotel, such as the secure coded door system, contribute to a secure and worry-free stay. With its generally unbroken internet and various security measures, The Grafton Rooms maintains a balance of comfort and safety.
Parking
The Grafton Rooms offers various parking options that guests have appreciated during their stay. The availability of a secure car park has been repeatedly praised with many guests finding the parking to be easy, convenient and sufficient. The private and secure nature of the parking facilities adds to the sense of safety. Guests especially valued the ample parking space, considering it a bonus. Overall, the parking amenities at The Grafton Rooms contribute positively to the overall guest experience. Additionally, the hotel's location provides easy access to the town center while maintaining a quiet environment with some rooms offering good road views.
No, The Grafton Rooms doesn't have any pool.
No, a spa isn't available at The Grafton Rooms.
No, The Grafton Rooms doesn't allow dogs.
Yes, parking facilities are available at The Grafton Rooms.