Days Inn & Suites by Wyndham Norton Shores Muskegon
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Summary of reviewsDays Inn & Suites by Wyndham Norton Shores Muskegon offers a convenient location for guests, serving as an ideal base for exploring nearby attractions such as Grand Haven. The continental breakfast receives appreciation for its variety and convenience, featuring essentials like cereal, toast, and a pour-your-own waffle maker, meeting fundamental breakfast needs. Guests frequently commend the comfort of the beds, describing them as spacious and providing a restful night's sleep, enhanced by cozy pillows.
While the rooms offer beneficial amenities such as kitchenettes, which are particularly convenient for families, there are mixed experiences due primarily to outdated and poorly maintained environments. However, the hotel staff generally receives positive feedback for their friendly and accommodating service, providing a welcoming aspect to the stay. Despite issues with cleanliness and the condition of the pool facilities, the approachable and helpful demeanor of the staff remains a highlight for many visitors.
Overall, while additional maintenance and improvements are needed in some areas, especially regarding cleanliness and amenity conditions, Days Inn & Suites by Wyndham Norton Shores Muskegon provides basic comforts and service that are appreciated by travelers. The strategic location and accommodating staff contribute positively to the experience, with opportunities for further enhancement to elevate guest satisfaction.
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While the rooms offer beneficial amenities such as kitchenettes, which are particularly convenient for families, there are mixed experiences due primarily to outdated and poorly maintained environments. However, the hotel staff generally receives positive feedback for their friendly and accommodating service, providing a welcoming aspect to the stay. Despite issues with cleanliness and the condition of the pool facilities, the approachable and helpful demeanor of the staff remains a highlight for many visitors.
Overall, while additional maintenance and improvements are needed in some areas, especially regarding cleanliness and amenity conditions, Days Inn & Suites by Wyndham Norton Shores Muskegon provides basic comforts and service that are appreciated by travelers. The strategic location and accommodating staff contribute positively to the experience, with opportunities for further enhancement to elevate guest satisfaction.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Nestled in Norton Shores Muskegon, the Days Inn & Suites offers a strategic location that serves as a convenient base for those attending events or requiring proximity to work commitments. It's notably close to key destinations like Grand Haven, making it an accessible choice for visitors wanting to explore nearby attractions. Guests consistently appreciate the hotel's breakfast offerings, which enhance their stay experience. While the location provides ease of access to various activities, some guests have noted that the surrounding area may exhibit signs of wear and could feel a bit run down. Despite these observations, the hotel remains functional and provides essential amenities that travelers appreciate.
Days Inn & Suites by Wyndham Norton Shores Muskegon offers a continental breakfast experience that caters well to its guests, although opinions vary. The typical spread includes essentials such as cereal, fruit, toast, waffles, and yogurt, complemented by juice, coffee, and mini pastries. For those who enjoy crafting their morning meal, a pour-your-own waffle maker is available, though sometimes it might need a little extra batter. Many guests find the breakfast satisfactory, with some describing it as very good, appreciating the variety and convenience. While the selection isn’t expansive, it manages to cover fundamental breakfast needs, providing a solid start to the day in a welcoming breakfast area.
Days Inn & Suites by Wyndham Norton Shores Muskegon offers rooms that are a mix of experiences, with several positive aspects complemented by areas needing improvement. Some guests appreciated the comfortable beds and found the rooms to be pleasant for sleeping, while suites with kitchenettes provided a convenient option for families. The presence of the kitchen is beneficial for those seeking a bit of home-like convenience during their stay.
However, not all reviews speak favorably of the room conditions. Many noted that the rooms and overall property appear outdated and poorly maintained. Issues like stained floors, unpleasant odors of smoke and mildew, and malfunctioning amenities such as jets in hot tubs play a significant role in diminishing the guest experience. Light and cleanliness are recurrent concerns, as are problems with air conditioning and plumbing.
On a brighter note, interactions with staff seemed to offer a silver lining, with guests describing them as pleasant and accommodating. Despite the challenges with the physical condition of the rooms, the service provided by the hotel staff provides a welcoming touch to the stay. Overall, although there are amenities that could cater well to families, a face-lift might be necessary to enhance the experience at this location.
When staying at the Days Inn & Suites by Wyndham Norton Shores Muskegon, guests frequently highlight the comfort of the beds. Many guests describe the beds as spacious and an absolute dream to sleep on, noting how restful their sleep was. The comfort factor seems to be a consistent feature, with several reviews emphasizing the cozy, plush feel of the beds. While there are a few concerns about cleanliness, such as stained sheets, most guests seem to appreciate the overall comfort of the bedding experience. Pillows also receive positive mentions, contributing to a restful night's sleep. Overall, the bedding at this hotel often contributes positively to guests' stays.
Days Inn & Suites by Wyndham Norton Shores Muskegon appears to struggle significantly with cleanliness and maintenance, as expressed by various guests. The establishment is described as very dirty, with notable mentions of pervasive odors, including marijuana and cat urine, throughout the premises. There's a recurrent concern about the state of the bathrooms, with reports of mold on the ceilings and around the tubs, along with sightings of cockroaches. Rooms are frequently noted as unclean, with dirty bed sheets, pillows, and towels that appear stained. Several reviews mention the carpet being filthy and in need of a thorough cleaning, while others highlight the presence of ants and gnats. The hotel's condition, from the building to the furniture, seems worn and in disarray, suggesting a pressing need for an update. There are also negative remarks regarding the size and upkeep of the pool and the demeanor of the staff, which some guests describe as rude and unprofessional. Overall, guests feel that the property is extremely run down, generating discomfort and dissatisfaction during their stay.
The hotel staff at Days Inn & Suites by Wyndham Norton Shores Muskegon generally receive positive feedback for their friendly and approachable demeanor. Many guests compliment the staff for being super friendly, helpful, and consistently displaying smiles. The front desk personnel are often highlighted for their niceness and willingness to accommodate requests. Guests frequently mention the respectful and pleasant nature of the staff, who are notably attentive throughout their stay. While there are occasional references to less friendly experiences with one or two desk staff members, the majority of reviews emphasize the overall amiable and professional service provided by the hotel team.
At Days Inn & Suites by Wyndham Norton Shores Muskegon, many guests faced challenges with the pool and hot tub facilities. Frequent maintenance issues meant that the pool was often closed or inoperable, leaving many guests disappointed, especially those who selected the hotel specifically for its pool amenities. Reports also indicate concerns about cleanliness, with some describing the pool water as less than pristine and noting rusted bolts and a generally small size. Additionally, when the facilities were available, guests found the pool to be uncomfortably cold and the hot tub not hot enough, further diminishing the experience for those seeking relaxation.
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Rooms
However, not all reviews speak favorably of the room conditions. Many noted that the rooms and overall property appear outdated and poorly maintained. Issues like stained floors, unpleasant odors of smoke and mildew, and malfunctioning amenities such as jets in hot tubs play a significant role in diminishing the guest experience. Light and cleanliness are recurrent concerns, as are problems with air conditioning and plumbing.
On a brighter note, interactions with staff seemed to offer a silver lining, with guests describing them as pleasant and accommodating. Despite the challenges with the physical condition of the rooms, the service provided by the hotel staff provides a welcoming touch to the stay. Overall, although there are amenities that could cater well to families, a face-lift might be necessary to enhance the experience at this location.
Beds
Cleanliness
Staff
Pool
Yes, Days Inn & Suites by Wyndham Norton Shores Muskegon has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Days Inn & Suites by Wyndham Norton Shores Muskegon.
Yes, Days Inn & Suites by Wyndham Norton Shores Muskegon welcomes dogs.
Yes, parking facilities are available at Days Inn & Suites by Wyndham Norton Shores Muskegon.
Yes, Days Inn & Suites by Wyndham Norton Shores Muskegon has a gym.
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