The Castle
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Summary of reviews'The Castle' garners highly favorable reviews primarily for its stellar location, exceptional staff and generally comfortable accommodations. Guests frequently praise its strategic position close to the city center, allowing easy access to various attractions, eateries and shopping areas. The convenience of a short walk to the train station and the pleasant scenic river walk to town further enhance its appeal for travelers.
The hotel's breakfast options receive positive feedback for their variety and quality. Many guests appreciate the self-catering breakfast supplies provided in the rooms, noting the convenience of enjoying fresh products like bread and orange juice at their leisure. However, some guests expected a cooked breakfast and found the available options basic or in need of replenishment.
The Castle's rooms stand out for their cleanliness, spaciousness and modern amenities. Guests particularly enjoy the well-sized, stylish rooms with comfortable beds, good showers and kitchenettes that allow for meal preparation. These qualities, coupled with effective air conditioning and thoughtful lighting choices, make for a pleasant stay.
Cleanliness is a consistent highlight with guests frequently remarking on the spotless, tidy and comfortable nature of the rooms and common areas. This aspect, combined with the modern accommodations and friendly staff, significantly enhances the overall guest experience.
The staff at The Castle are consistently described as friendly, welcoming and helpful, contributing greatly to the hotel's positive reviews. Personalized service and prompt responses to concerns are commonly mentioned, adding a special touch to many guests' stays.
On the other hand, opinions about the beds are mixed. While some guests find the beds very comfortable with quality linens, others report issues such as skinny single beds, mattresses that are too firm or too soft and occasional discomfort due to lumpy or squeaky beds.
In summary, 'The Castle' excels in its central location, cleanliness and hospitable staff, providing a generally comfortable and pleasant stay for its guests. Despite some mixed reviews about the beds and breakfast variety, the hotel's many positive attributes make it a favored choice among travelers.
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The hotel's breakfast options receive positive feedback for their variety and quality. Many guests appreciate the self-catering breakfast supplies provided in the rooms, noting the convenience of enjoying fresh products like bread and orange juice at their leisure. However, some guests expected a cooked breakfast and found the available options basic or in need of replenishment.
The Castle's rooms stand out for their cleanliness, spaciousness and modern amenities. Guests particularly enjoy the well-sized, stylish rooms with comfortable beds, good showers and kitchenettes that allow for meal preparation. These qualities, coupled with effective air conditioning and thoughtful lighting choices, make for a pleasant stay.
Cleanliness is a consistent highlight with guests frequently remarking on the spotless, tidy and comfortable nature of the rooms and common areas. This aspect, combined with the modern accommodations and friendly staff, significantly enhances the overall guest experience.
The staff at The Castle are consistently described as friendly, welcoming and helpful, contributing greatly to the hotel's positive reviews. Personalized service and prompt responses to concerns are commonly mentioned, adding a special touch to many guests' stays.
On the other hand, opinions about the beds are mixed. While some guests find the beds very comfortable with quality linens, others report issues such as skinny single beds, mattresses that are too firm or too soft and occasional discomfort due to lumpy or squeaky beds.
In summary, 'The Castle' excels in its central location, cleanliness and hospitable staff, providing a generally comfortable and pleasant stay for its guests. Despite some mixed reviews about the beds and breakfast variety, the hotel's many positive attributes make it a favored choice among travelers.
Small Bed & Breakfast
This B&B has received good reviews from guests. Its location offers easy access to city attractions, providing a comfortable base for exploring Norwich.
Bed & Breakfast with Free Wi-Fi
Bed & Breakfast for Adults Only
4-Star Bed & Breakfast
Guest Reviews
The Castle offers a superb location that is frequently praised by guests, making it a standout feature of the hotel. Its proximity to the city center allows for a convenient walk to an array of attractions, eateries and shopping areas with many describing it as an excellent or even perfect location. Guests appreciate the scenic walk along the river to reach town, which adds a pleasant touch to their stay.
The hotel is also well-situated for easy access to the train station, being just a 5-minute walk away, which is particularly advantageous for those traveling by rail. Additionally, its position makes it convenient for both work trips and leisure visits with some guests noting its closeness to their workplace being just a short drive away.
The on-site facilities, including a lovely bar and garden area, provide a welcoming space to relax, further enhancing the guest experience. The staff are often mentioned as friendly and helpful, adding to the overall appeal of staying at The Castle. The hotel’s cleanliness and comfort are frequently highlighted, ensuring a pleasant and comfortable stay for visitors.
In summary, The Castle stands out for its strategic location, ease of access to the city center and comfortable accommodations, making it an ideal choice for travelers.
The Castle offers a breakfast experience that has garnered a range of positive feedback from guests. The rooms come equipped with self-catering breakfast supplies that many found to be a great convenience, especially with items such as fresh bread, croissants, milk, jams and a good selection of cereals. The inclusion of fresh products like bread from the local Ketts Hill bakery and proper milk and orange juice, rather than in small pots, was appreciated. Guests enjoyed the flexibility of having breakfast in their own rooms, allowing them to eat at their leisure with the added comfort of not needing to leave their space.
The Continental breakfast provided was highlighted by many as having a good selection and being plentiful. Items such as fresh orange juice, Yorkshire tea bags and decent coffee were also included, adding to the positive experience. The breakfast setup in the rooms was seen as a lovely touch, making it convenient to wake up to and start the day without hassle.
Despite these positives, some guests had anticipated a cooked breakfast rather than the self-serve option of toast and cereal. While the selection exceeded the expectations of many, others found it to be basic or mediocre in quality. A few reviews pointed out that the breakfast items were not always topped up daily.
Overall, the breakfast at The Castle provided a good variety and quality of items, making it a pleasant and convenient start for many guests' days.
The Castle's rooms have garnered significant praise for their cleanliness, spaciousness and overall comfort. Guests appreciate the stylish and well-maintained spaces, which come equipped with all necessary provisions. Many highlight the well-sized rooms and comfortable beds, adding that the accommodations are cozy and warm, complemented by modern amenities.
The presence of kitchenettes in many rooms allows guests to prepare their meals, adding convenience and value to their stay. Positive mentions also include the ample supplies of tea, milk and other essentials provided in-room. The bathrooms are described as good-sized and featuring great showers, contributing to an overall sense of well-being.
The self-contained units and chalet-style rooms offer privacy and ease of use with notable mentions of excellent air conditioning systems. Guests find the rooms to be a great value for money, considering the immaculate cleanliness and modern setups. The thoughtful additions such as choice of lighting and substantial kitchen areas make for a delightful experience.
With a central location, The Castle offers both comfort and practicality, featuring spacious accommodations that are well-appointed and easy to access. This combination of cleanliness, comfort and modern amenities ensures an excellent stay for all visitors.
At 'The Castle,' the beds received mixed reviews, ranging from commendable comfort to some criticisms. Many guests found the beds to be very comfortable, often describing them as conducive to a good night's sleep. The cleanliness and quality of the bed linens were also praised, contributing to an overall positive sleep experience for some visitors.
However, there were also several issues mentioned by guests. Single beds were described as skinny and some found the mattresses to be either too soft or too hard. There were instances of discomfort due to beds being lumpy or having broken springs and some beds were reported to be squeaky.
Overall, while a number of visitors had a restful and pleasant experience with The Castle’s beds, others faced various challenges with comfort and bed quality.
'The Castle' consistently impresses guests with its high standards of cleanliness and comfort. Visitors frequently highlight the spotless nature of the rooms and modern accommodations, often describing them as very clean, tidy and comfortable. Many reviews emphasize the welcoming and helpful staff, adding to a generally positive experience.
The rooms are described as clean, modern and well-equipped with all the necessary amenities for a pleasant stay. Guests appreciate the tidy apartments and comfortable environment with some pointing out the lovely bed sheets and excellent sleep quality. The property also receives accolades for being spacious and well-located, making it a great option for travelers.
Several reviews also mention the excellent value for money with the accommodations providing all the essentials needed for a delightful stay. Whether it's the well-stocked kitchenette or the array of modern conveniences, guests find 'The Castle' to be thoroughly accommodating. Overall, the hotel's attention to cleanliness and comfort, combined with the friendly and supportive staff, leave a lasting impression on visitors.
The staff at 'The Castle' hotel has garnered widespread praise for their exceptional hospitality. Descriptions such as friendly, welcoming and helpful frequently appear in reviews, highlighting the genuine warmth and assistance extended to guests. Numerous reviewers mention the amiable nature of the staff with specific compliments directed toward individuals like the bar staff and the receptionist named Dany. Guests appreciated the prompt and responsive service, noting that staff members were quick to address any concerns. Personal interactions were also commended, as staff were described as polite, lovely and always willing to help. Instances of special recognition include Josh the barman's great service and Dean's fabulous assistance. Overall, the consistent theme of friendliness and helpfulness stands out with many guests considering the staff a highlight of their stay at the hotel.
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Location
The hotel is also well-situated for easy access to the train station, being just a 5-minute walk away, which is particularly advantageous for those traveling by rail. Additionally, its position makes it convenient for both work trips and leisure visits with some guests noting its closeness to their workplace being just a short drive away.
The on-site facilities, including a lovely bar and garden area, provide a welcoming space to relax, further enhancing the guest experience. The staff are often mentioned as friendly and helpful, adding to the overall appeal of staying at The Castle. The hotel’s cleanliness and comfort are frequently highlighted, ensuring a pleasant and comfortable stay for visitors.
In summary, The Castle stands out for its strategic location, ease of access to the city center and comfortable accommodations, making it an ideal choice for travelers.
Breakfast
The Continental breakfast provided was highlighted by many as having a good selection and being plentiful. Items such as fresh orange juice, Yorkshire tea bags and decent coffee were also included, adding to the positive experience. The breakfast setup in the rooms was seen as a lovely touch, making it convenient to wake up to and start the day without hassle.
Despite these positives, some guests had anticipated a cooked breakfast rather than the self-serve option of toast and cereal. While the selection exceeded the expectations of many, others found it to be basic or mediocre in quality. A few reviews pointed out that the breakfast items were not always topped up daily.
Overall, the breakfast at The Castle provided a good variety and quality of items, making it a pleasant and convenient start for many guests' days.
Rooms
The presence of kitchenettes in many rooms allows guests to prepare their meals, adding convenience and value to their stay. Positive mentions also include the ample supplies of tea, milk and other essentials provided in-room. The bathrooms are described as good-sized and featuring great showers, contributing to an overall sense of well-being.
The self-contained units and chalet-style rooms offer privacy and ease of use with notable mentions of excellent air conditioning systems. Guests find the rooms to be a great value for money, considering the immaculate cleanliness and modern setups. The thoughtful additions such as choice of lighting and substantial kitchen areas make for a delightful experience.
With a central location, The Castle offers both comfort and practicality, featuring spacious accommodations that are well-appointed and easy to access. This combination of cleanliness, comfort and modern amenities ensures an excellent stay for all visitors.
Beds
However, there were also several issues mentioned by guests. Single beds were described as skinny and some found the mattresses to be either too soft or too hard. There were instances of discomfort due to beds being lumpy or having broken springs and some beds were reported to be squeaky.
Overall, while a number of visitors had a restful and pleasant experience with The Castle’s beds, others faced various challenges with comfort and bed quality.
Cleanliness
The rooms are described as clean, modern and well-equipped with all the necessary amenities for a pleasant stay. Guests appreciate the tidy apartments and comfortable environment with some pointing out the lovely bed sheets and excellent sleep quality. The property also receives accolades for being spacious and well-located, making it a great option for travelers.
Several reviews also mention the excellent value for money with the accommodations providing all the essentials needed for a delightful stay. Whether it's the well-stocked kitchenette or the array of modern conveniences, guests find 'The Castle' to be thoroughly accommodating. Overall, the hotel's attention to cleanliness and comfort, combined with the friendly and supportive staff, leave a lasting impression on visitors.
Staff
No, The Castle doesn't have any pool.
No, a spa isn't available at The Castle.
No, The Castle doesn't allow dogs.
No, parking facilities aren't available at The Castle.
No, The Castle doesn't have a gym.
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