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Summary of reviewsHotel Panorama Nowy Sącz is highly praised for its enviable location in the heart of Nowy Sącz, offering guests easy access to the historic Market Square and serene views of the Dunajec River. While enjoying a central yet peaceful setting, visitors can conveniently explore local cultural sites and enjoy tranquil evening strolls. The hotel's breakfast experience receives accolades for its variety and quality, featuring delicious cold cuts, breads, cheeses, and well-crafted coffee. Hot options such as scrambled eggs and sausages complement the selection, contributing to a satisfying start to the day.
The rooms at Hotel Panorama are appreciated for their comfort and cleanliness, boasting ideal sizes and picturesque views of the old town and surrounding hills. Equipped with modern amenities, the rooms offer a restful atmosphere despite minor issues with furnishings and occasional noise. The hotel's cleanliness mostly garners positive feedback, with tidy rooms enhancing the comfort of guests' stays. However, there are some concerns about consistency in housekeeping across different rooms, suggesting areas for potential improvement.
Exceptional service from the staff is a highlight of the hotel experience. The friendly and attentive personnel ensure guests feel welcome and cared for, making interactions pleasant and fulfilling. Despite minor mentions of aloofness, the staff's dedication to meeting diverse guest needs, including those of cyclists, is commendable.
Bedding comfort receives mixed reviews, with many guests finding the beds comfortable yet some suggesting room for improvement in mattress quality. Overall, Hotel Panorama Nowy Sącz offers a well-rounded accommodation experience, chiefly characterized by its strategic location, satisfying breakfast, comfortable rooms, and outstanding service. Show more
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Dog Friendly Hotel
This hotel allows pets on request, although charges may apply. It also offers free Wi-Fi, free parking, and an on-site restaurant, making it convenient for guests traveling with pets. The hotel's location is close to the market square and river.
3-Star Hotel
This hotel offers a restaurant, free private parking, and a bar. It is well-regarded by business travelers and families. It is located in the heart of the city.
Family Friendly Hotel
Business Hotel
Small Hotel
Room Types
Single RoomThe single room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. This single room features a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Standard Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features a carpeted floor, a flat-screen TV and mountain views. The unit has 2 beds.
Deluxe Triple RoomThe spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 3 beds.
One-Bedroom ApartmentThe hot tub and spa bath are the special features of this apartment. This air-conditioned apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower. The apartment features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a sofa as well as city views. The unit offers 2 beds.
Deluxe Double RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room offers a carpeted floor, a flat-screen TV and mountain views.
Superior Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This double room features a carpeted floor, a flat-screen TV and mountain views.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Nowy Sącz, Hotel Panorama boasts an enviable location that consistently receives high praise from its guests. It's ideally situated almost beside the historic Market Square, placing visitors within easy walking distance of the old town's attractions. The hotel's proximity to both the Dunajec River and the main square offers serene views and the convenience of exploring nearby cultural sites and engaging in leisurely evening strolls. Guests appreciate the central yet peaceful setting, as the hotel sits on a quiet street that promises a restful overnight stay. With everything just a stone's throw away, the hotel provides a perfect base for those looking to experience the charm and vibrancy of Nowy Sącz.
Breakfast
At Hotel Panorama Nowy Sącz, the breakfast experience offers a variety of options that have been praised for their taste and quality. Guests frequently describe the breakfast as delicious, highlighting the assortment of cold cuts, vegetables, breads, and cheeses available. There are also several types of juices, desserts like apple pie and sweet snacks, and a coffee machine that brews good coffee. Tea is offered in various flavors, appealing to diverse preferences. Hot items such as scrambled eggs and sausages complement the cold breakfast choices, contributing to an overall very good breakfast buffet at the hotel.
While impressions are overwhelmingly positive, noting the tasty and fresh quality, there are occasional mentions of a modest selection that nonetheless satisfies. The breakfast setting is described as pleasant, enhancing the enjoyment of the meal. A delicious cheese pancake stands out among guest favorites. Some reviewers suggest the breakfast, priced at 40 zł, should be included in the room rate, and there are occasional thoughts on the breakfast being somewhat mediocre. However, the prevailing sentiment is that guests enjoy the great variety and flavorful offerings each morning at the hotel.
Rooms
Hotel Panorama Nowy Sącz offers a comfortable stay with rooms that meet travelers' needs. Guests appreciate the ideal room size, which provides ample space without feeling cramped. Cleanliness is a notable strength, ensuring a spotless environment for visitors. The rooms come well-equipped, featuring air conditioning, comfortable beds, kettles, and complimentary mineral water. Many rooms offer picturesque views, highlighting a gorgeous panorama of the old town and surrounding hills, adding to the overall appeal.
The hotel's proximity to the city center makes it a convenient choice for those exploring local attractions. While some guests noted older furnishings, the rooms maintain a clean and tidy atmosphere. Though certain rooms experience minimal light and occasional noise, particularly those located near roads or nearby doors, the sense of comfort remains unaffected for many. Despite these minor drawbacks, spaciousness and quiet ambiance, with strategic location for sightseeing, make Hotel Panorama Nowy Sącz a solid option for visitors seeking a well-rounded accommodation experience.
Beds
Guests at Hotel Panorama Nowy Sącz have mixed opinions about the comfort of the beds. Many reviews highlight the beds as comfortable, with some guests specifically appreciating the comfortable double beds and clean bedding. However, a few reviews suggest that the mattresses could be improved, with some guests finding them not particularly comfortable or describing certain beds as sofa beds with thin mattresses. For travelers who prefer a firmer sleeping surface, some guests note the beds as quite hard, which they personally see as a benefit. Overall, the bedding is clean, but the comfort level of the beds appears to vary according to personal preferences.
Cleanliness
Hotel Panorama in Nowy Sącz presents a mixed experience in terms of cleanliness, with a variety of guest reviews reflecting both positive and negative aspects. On a positive note, many guests have praised the hotel for maintaining a high level of cleanliness, appreciating the tidy rooms and the comfortable beds that contribute to a pleasant stay. The hotel’s location is frequently highlighted as ideal, enhancing the overall experience for visitors seeking convenience and easy access to the city center.
However, there are notable concerns regarding the consistency of cleanliness across different rooms. Some guests encountered issues such as dirty curtains, blood-stained sheets, and a lack of thorough cleaning, affecting their overall impression. Reports of spider webs and sticky teaspoons further indicate areas where cleanliness could improve. There were instances where rooms were not cleaned during extended stays, pointing to potential lapses in housekeeping services.
In summary, while Hotel Panorama boasts a favorable location and many commendations for cleanliness, attention to detail in certain areas remains a point for improvement to ensure a consistently positive experience for all guests.
Staff
At Hotel Panorama Nowy Sącz, guests consistently praise the exceptional quality of service offered by the staff. Visitors can expect incredibly friendly and attentive service that greatly enhances the experience. The hotel's personnel are noted for being polite, pleasant, and tactful, ensuring that all guests feel welcome and properly cared for throughout their stay. The reception and restaurant teams stand out for their willingness to assist, making interactions smooth and enjoyable.
Although there were minor mentions of aloofness, the staff remains helpful, and their dedication to understanding the specific needs of guests, including cyclists, is a notable advantage. Whether it's at the reception or in dining areas, the service is both accommodating and efficient, contributing to the overall positive experiences recounted by guests.
No, Hotel Panorama Nowy Sącz doesn't have any pool.
No, a spa isn't available at Hotel Panorama Nowy Sącz.
Yes, Hotel Panorama Nowy Sącz welcomes dogs.
No, parking facilities aren't available at Hotel Panorama Nowy Sącz.