Nusa Dua-8.80827700,
115.22342400,
Itdc Complex Nusa Dua Lot Ra 6, Jl. Nusa Dua Selatan No. 8(Show on Map)
8.7
Very Good
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Summary of reviewsThe Grand Bali Nusa Dua is a tranquil and accessible retreat nestled in the serene surroundings of Nusa Dua, Bali. Known for its prime location, the hotel offers guests a peaceful atmosphere complemented by easy access to local shops, cafes, and restaurants, and proximity to the Bali International Convention Center and airports. Despite not being directly on the beach, the frequent shuttle to its private beach ensures guests enjoy clean sands and lovely views.
Guests frequently praise the spacious and clean accommodations. The large rooms, featuring substantial bathrooms and private balconies, offer luxurious comfort and a peaceful environment. Although the décor is slightly dated, the hotel's cleanliness and well-appointed facilities effectively enhance the overall guest experience. A highlight for families, the hotel provides family villas with private pools and well-thought-out amenities like cots and high chairs. The friendliness and exceptional service of the staff are notable, contributing to a welcoming atmosphere that embodies the essence of Balinese hospitality.
The pool experience is another standout feature, with beautifully designed and well-maintained pools set within lush gardens creating a serene environment. The swim-up bar adds convenience and enjoyment, and the area remains quiet and warm, making it ideal for relaxation. Families appreciate the thoughtful design catering to all ages.
Guests find the breakfast buffet generous in variety and quality, with options for vegetarians, although some suggest expanding the variety for longer stays. The dinner service is praised for its excellent cuisine and reasonable prices but could improve in terms of wait times and service flexibility. Despite minor issues in quality, the nearby dining scene offers delightful alternatives.
The hotel impresses with its commendable cleanliness, from rooms to public areas, including a pristine beach reachable by shuttle. The spa is often praised for its relaxing atmosphere and quality massages, although a wider variety of treatments may enhance the experience. While the WiFi and gym facilities are functional, they could benefit from enhancements and repairs.
Despite a few areas needing improvement, The Grand Bali Nusa Dua provides excellent value with its combination of spacious accommodations, outstanding service, clean facilities, and an inviting atmosphere, ensuring a fulfilling Bali experience. Show more
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Categories
4-Star Resort
Provides a luxurious experience with its spacious rooms and beautiful surroundings. The resort boasts excellent facilities and a serene atmosphere, ensuring a relaxing and high-quality stay.
Boutique-style Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort near Nightlife Spots
Resort with Swimming Pool
Outdoor Pool
Business Resort
Resort with Parking
Resort with Gym
Resort with Outdoor Pool
Room Types
Deluxe Double or Twin Room with Garden ViewThis room offers garden view and features a spacious terrace or balcony, a personal safe and tea/coffee-making facilities. Includes a marble bathroom with bathtub and separate shower and toilet.
Deluxe Double or Twin Room with Pool ViewThis room offers pool view and features a spacious terrace or balcony, a personal safe and tea/coffee-making facilities. It includes a marble bathroom with bathtub and separate shower and toilet.
Premiere SuiteThis suite offers a private plunge pool and features a spacious terrace or balcony, a personal safe and tea/coffee-making facilities. It includes a marble bathroom with bathtub and separate shower and toilet.
Deluxe SuiteThis suite offers garden view and features a spacious terrace or balcony, a personal safe and tea/coffee-making facilities. It includes a marble bathroom with bathtub and separate shower and toilet.
Deluxe Double Room with Pool AccessThis room with offers access to the shared pool and features a spacious terrace or balcony, a personal safe and tea/coffee-making facilities. It includes a marble bathroom with bathtub and separate shower and toilet.
Old Flash Deal - Deluxe Double or Twin Room with Garden ViewThe spacious twin/double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a bath.
Flash Deal - Deluxe Double/Twin Room with Garden View This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.
Guest Reviews
8.7
Very Good
Location
Located in the serene and well-maintained area of Nusa Dua, The Grand Bali offers guests an excellent location with a mixture of tranquility and accessibility. Though not directly on the beach, the hotel provides a convenient and frequent shuttle service to its private beach, allowing guests to enjoy its clean sands and lovely views without the hustle and bustle of more crowded areas. Surrounding the property, visitors can find a delightful array of shops, cafes, and restaurants just a short walk away, providing a taste of local dining options and modern amenities.
The proximity to the Bali International Convention Center makes it appealing for those attending events, and the easy drive to the airport ensures convenience for travelers. Guests appreciate the peaceful and quiet atmosphere, ideal for relaxation, and the hotel’s well-appointed facilities, including beautiful pools and friendly staff. For those keen on exploring, warungs, supermarkets, and local markets are within walking distance, while the nearby streets offer less traffic compared to other busy parts of Bali. With such a variety of options at their doorstep, The Grand Bali Nusa Dua stands out as a well-located and inviting choice for anyone seeking a comprehensive Bali experience.
Breakfast
The Grand Bali Nusa Dua offers a breakfast experience that garners mixed reviews. Many guests appreciate the buffet for its generous array and varied selection, ranging from Western delights to traditional Indonesian fare. The presence of an egg and waffle station adds a personal touch, and the quality of many offerings, including delightful pancakes, is well-regarded. For vegetarians, there are decent options available.
Despite these praises, some reviews highlight areas for improvement. A few guests noted that the variety could be expanded, as they found it repetitive over longer stays. Issues with quality are mentioned, particularly concerning coffee and industrial fruit juices that didn't meet expectations. Additionally, the breakfast is considered somewhat expensive for the portion sizes offered.
Overall, while the breakfast is sufficient and offers enough choices to prevent guests from going hungry, there is room for enhancement to meet the high standards expected by travelers seeking a more refined dining experience.
Dinner
The dining experience at The Grand Bali Nusa Dua presents a mix of feedback from guests. The hotel restaurant is frequently praised for its excellent cuisine, with several guests expressing satisfaction with the great food and service. Many find the restaurant's offerings to be tasty, and the prices are often considered reasonable, if not competitive, with local dining options.
However, some aspects may require attention; there have been mentions of a longer wait time for food and occasional lapses in service flexibility. While dinner is noted for its exceptional dishes and simple yet inexpensive meals, there are instances where the quality falls short of guest expectations, particularly for a 4-star establishment. Some diners found the meals overpriced for the quality and noted that the food could be served hotter.
Despite these criticisms, there are affordable and delicious alternatives nearby, such as Warung Ketut's, which is highly recommended by visitors. This suggests that while the hotel's restaurant has its strengths, guests may also want to explore the vibrant surrounding dining scene for a more diverse culinary experience.
Rooms
The Grand Bali Nusa Dua receives high praise for its remarkably spacious and clean rooms, providing a comfortable and luxurious experience for guests. The large rooms often come with substantial bathrooms featuring separate bathtubs and showers, adding to the luxury. Many of the accommodations offer private balconies or terraces with beautiful views of the pool, enhancing the overall stay. Upgrades to suites or rooms with private jacuzzis are frequently mentioned, offering an added touch of indulgence. While the decor can feel a bit dated, the cleanliness and comfort of the rooms more than compensate. The furniture may reflect the hotel’s more classic style, but the sheer size and amenities create a favorable impression. Guests also value the hotel's peaceful location, with convenient access to shops and restaurants. The staff is consistently noted for their friendliness and exceptional service, contributing positively to the overall experience. Despite minor issues with humidity affecting some rooms, overall, The Grand Bali Nusa Dua provides excellent value for money with its spacious accommodations and attentive service.
Beds
The Grand Bali Nusa Dua offers an impressive array of bedding options that leave many guests praising the spacious and comfortable beds. Visitors frequently describe the beds as large, comfy, and sometimes even enormous, contributing to restful nights during their stay. The hotel features king-size and extra-wide beds, which consistently receive positive remarks. Many guests also highlight the pristine condition of the daily made-up beds, which adds to the overall comfort experience. However, there are a few mentions of issues such as worn-out bedding and firmness, suggesting room for improvement. Despite these occasional concerns, the general consensus is that the beds at The Grand Bali Nusa Dua significantly enhance the accommodation experience.
Cleanliness
The Grand Bali Nusa Dua consistently impresses guests with its commendable cleanliness and attentive housekeeping. Rooms are frequently highlighted for their spaciousness and comfort, with air-conditioning ensuring a pleasant stay. The pool area and Jacuzzi are recognized as clean and well-designed, adding to the hotel's appeal. The private beach, accessible by shuttle several times a day, features pristine white sand, contributing to the serene atmosphere of the hotel. Despite the age of the property, the dedicated staff maintains the facilities diligently, ensuring that both the garden and general surroundings are immaculate.
Guests appreciate the hotel's charm and the meticulous attention to cleanliness, which enhances the overall experience. Although the hotel restaurant is in need of renovation, and improvements could be made to the breakfast variety, the overall maintenance and cleanliness are commendable. While occasional reviews note areas for improvement, such as worn interiors or maintenance issues, the overwhelmingly positive reception points to a satisfying stay. The hotel's green and cozy territory adds to its charm, making it an inviting retreat.
Staff
The Grand Bali Nusa Dua receives abundant praise for its exemplary staff, who consistently demonstrate remarkable friendliness, professionalism, and attentiveness to guests' needs. The reviews highlight the staff's accommodating nature, as they go above and beyond to ensure a pleasant stay, offering assistance from check-in to check-out with a smile. From the front desk to other service areas, every team member remains approachable and eager to help, creating a warm and inviting atmosphere that enhances the guest experience. Visitors frequently mention the staff's exceptional politeness, courtesy, and responsiveness, underscoring their commitment to delivering high-quality service. Despite some mentions of understaffing, the existing team continues to strive to address all queries and requests efficiently. The true essence of Balinese hospitality shines through in the genuine care and kindness displayed by the hotel’s staff, making them a standout feature of The Grand Bali Nusa Dua.
Wi-Fi
The Grand Bali Nusa Dua offers a WiFi experience that is generally functional and manageable, which is noteworthy given the connectivity challenges often faced in Bali. Many guests appreciated the WiFi's coverage and reliability, mentioning it worked well throughout the hotel, including by the pools, making it suitable for work-related tasks. The internet speed, up to 20 mb/sec, is considered satisfactory for the region.
However, a few guests noted some inconveniences, such as the need to frequently log in and refresh the connection, as the access credentials are temporary and require daily renewal. There were occasional lapses in signal strength, particularly in the evenings or in rooms situated farther from the main facilities, where the connection sometimes waned or was sporadic.
Despite these minor issues, the hotel's provision of WiFi remains a positive feature amidst its tropical surroundings, providing a decent platform for staying connected during a stay in Bali.
Spa
Visitors to The Grand Bali Nusa Dua often commend the spa for its relaxing atmosphere and high-quality massages. The facility itself is described as a lovely, quiet, and cool part of the resort, ideal for unwinding. The spa offers an opportunity to enjoy complimentary experiences, such as a free 15-minute massage, enhancing the overall value for guests. Balinese massages are particularly noted for their soothing effects. While some guests find the spa services to be on the pricier side, the treatments are generally seen as a worthwhile indulgence. However, there are suggestions that the spa could benefit from offering a wider variety of treatments to cater to different preferences. Despite these minor drawbacks, many guests find the spa experience at The Grand Bali Nusa Dua to be an integral highlight of their stay.
Gym
The Grand Bali Nusa Dua offers guests a gym experience that is both convenient and functional. Despite being on the smaller side, the gym is well-equipped with essential workout machines and yoga mats to cater to a variety of fitness routines. Visitors appreciate the air-conditioned environment, which provides a comfortable workout space, crucial for staying cool during intense exercise sessions in Bali's warm climate.
However, the gym does show signs of wear and tear, suggesting it could benefit from updates and repairs. Some workout equipment doesn’t function properly, and treadmills are noted as being out of order. The gym would also benefit from additional amenities such as towels, water stations, and more weights to elevate the guest experience. Despite these issues, guests generally find the equipment usable, contributing to its overall adequacy for basic fitness needs. A few guests pointed out mold on the ceiling, indicating areas that need attention for better maintenance.
Overall, while the gym provides essential workout facilities, the potential for further enhancements and upgrades is evident.
Pool
The Grand Bali Nusa Dua offers an exceptional pool experience that guests found to be a highlight during their stay. The hotel boasts two large and beautifully designed pools set within lush green gardens, creating a serene and inviting environment. Visitors frequently commented on the stunning and clean pool area that is both comfortable and well-maintained, making it a perfect spot to relax.
One of the standout features is the swim-up bar, adding a touch of convenience and enjoyment to poolside lounging. Families particularly appreciated the thoughtful design, as both a shallow end and deeper sections are available, ensuring fun for all ages.
The pools are open until late in the evening, allowing guests to unwind after a day of activities. Clean towels are readily available, and the pools remain quiet and warm, further enhancing the tranquility of the area. Besides the ambiance, the friendly and helpful staff contribute to making the pool area a magical part of the hotel experience.
Overall, the pool area at The Grand Bali Nusa Dua is praised not only for its beauty but also for the accessibility and service that perfectly complements the spacious and comfortable accommodations.
Beach
Visitors to The Grand Bali Nusa Dua can expect a convenient shuttle service that transports them to a private beach, which guests often describe as lovely and suited for both swimming and surfing. While the journey to the beach is brief, around five minutes, it isn't feasible to walk due to the distance. The beach itself boasts a peaceful setting and is equipped with sun loungers, providing a relaxing experience at the beach club, which many found fantastic and beautiful.
Despite occasional issues with plastic waste and seaweed, particularly when the tide is not in, the beach is generally admired for its beauty and tranquility. Families with children seem to enjoy their time there, and eateries like local warungs are conveniently located nearby.
The shuttle service is marked by long intervals, which some guests found inconvenient, though it is described as welcoming. The presence of trash in some areas did affect the swimming experience for certain visitors, but overall, the hotel's beach and the accompanying pool and facilities are highly regarded.
Adding to the appeal are the very clean hotel rooms, varied and delicious breakfasts, and the warm hospitality of the staff, all of which contribute positively to the stay in this quiet, well-kept oasis in Nusa Dua.
Family
The Grand Bali Nusa Dua emerges as an idyllic haven for families seeking a memorable getaway. With thoughtful accommodations like cots and high chairs, plus family villas equipped with private pools, the resort caters excellently to the needs of those traveling with young children. The resort is well-regarded for its family-friendly amenities, offering both public and private pool options that are a definite highlight for kids. The presence of a shallow pool and a playroom provides engaging spaces for children's enjoyment, complemented by an on-site kids' club.
For beach-loving families, the resort's beach is an inviting space for swimming and surfing, accommodating beginners and children with ease. Complimentary shuttle service to the beach club adds convenience to the familial experience. The resort's grounds offer expansive areas perfect for both relaxing by the pool and strolling, while the poolside facilities are praised for their loveliness. Generous upgrades, as experienced by families enjoying a stay in the spacious family villa, demonstrate the resort's commitment to providing added value.
While some guests desired additional kid-friendly entertainment options, many found the resort fitting for small families and couples, expressing high recommendations. Bicycle availability provides an enjoyable option for family exploration around the resort. Additionally, guests appreciated the cozy atmosphere coupled with tasty breakfast offerings such as the popular banana pancakes, enhancing the overall family travel experience at The Grand Bali Nusa Dua.
4 Star
The Grand Bali Nusa Dua offers a blend of spacious rooms and high-quality dining options, featuring fresh and well-prepared food. The service, particularly from the front desk, stands out as extremely good, with staff who are friendly, cooperative, and obliging. While the hotel provides great value for the money, its current state reflects a hint of worn elegance, suggesting it has seen more luxurious days. The decor feels a bit outdated compared to expectations for higher star ratings, which might affect those accustomed to more modern four-star accommodations. Overall, the Grand Bali Nusa Dua delivers a comfortable stay with commendable service and dining, even if the grandeur of its past is somewhat diminished.
Yes, The Grand Bali Nusa Dua has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at The Grand Bali Nusa Dua.
No, The Grand Bali Nusa Dua doesn't allow dogs.
Yes, parking facilities are available at The Grand Bali Nusa Dua.