5-Star HotelSummary of reviews related to the '5 Star' categoryShangri-La Singapore boasts of providing the standards of a 5-star hotel, however, some guests were slightly disappointed and expected friendlier service. Although the hotel has earned its 5-star rating, some guests found the TV in the room to be of 1-star quality and suggested the installation of SMART TVs. Despite this, the hotel remains exceptional and perfect for a few nights of relaxation next to the pool. The hotel provides great value for its services with one guest even describing it as a six-star hotel at 4-star prices. While some guests found the hotel to be one of the best, others did not feel it was worthy of a 5-star rating or the price paid. Regardless, all agreed that the hotel has done an excellent job maintaining its service, rooms and facilities, given the age of the property.
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