Hilton Suites Chicago/Oakbrook Terrace
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Summary of reviewsHilton Suites Chicago/Oakbrook Terrace earns positive feedback for its prime location, providing easy access to attractions such as the Oak Brook Mall and Drury Lane Theater, making it a convenient choice for shopping, dining, and entertainment. Visitors frequently return due to its central position and well-maintained facilities, complemented by professional service and spacious rooms.
The hotel's breakfast receives mixed reactions. While many appreciate the delicious taste and variety, the cost is a concern for some, though the friendly and accommodating staff enhance the overall experience. Accommodations stand out with generous room sizes and separate living areas, creating a home-like comfort. Guests commend the cleanliness and comfort of the rooms, noting the bathrooms' excellent water pressure and the beds’ superior comfort.
Cleanliness is a strong point, with the hotel maintaining a well-kept environment, though there are occasional reports of room-specific issues. Staff members consistently receive high praise for their friendly, welcoming, and accommodating nature. This personal touch enhances the overall guest experience significantly.
The pool provides a clean and enjoyable area, especially popular among families. While the water temperature and occasional crowding are noted concerns, the generally pleasant setting adds to the hotel's appeal. Parking is deemed convenient and secure, even if parking fees are a minor issue for some.
Finally, the hotel's beds are frequently highlighted for their comfort, contributing to a restful night's sleep. Overall, Hilton Suites Chicago/Oakbrook Terrace prioritizes guest comfort and convenience, making it a commendable choice for travelers seeking a pleasant and accessible stay.
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The hotel's breakfast receives mixed reactions. While many appreciate the delicious taste and variety, the cost is a concern for some, though the friendly and accommodating staff enhance the overall experience. Accommodations stand out with generous room sizes and separate living areas, creating a home-like comfort. Guests commend the cleanliness and comfort of the rooms, noting the bathrooms' excellent water pressure and the beds’ superior comfort.
Cleanliness is a strong point, with the hotel maintaining a well-kept environment, though there are occasional reports of room-specific issues. Staff members consistently receive high praise for their friendly, welcoming, and accommodating nature. This personal touch enhances the overall guest experience significantly.
The pool provides a clean and enjoyable area, especially popular among families. While the water temperature and occasional crowding are noted concerns, the generally pleasant setting adds to the hotel's appeal. Parking is deemed convenient and secure, even if parking fees are a minor issue for some.
Finally, the hotel's beds are frequently highlighted for their comfort, contributing to a restful night's sleep. Overall, Hilton Suites Chicago/Oakbrook Terrace prioritizes guest comfort and convenience, making it a commendable choice for travelers seeking a pleasant and accessible stay.
Hotel Taking Steps Towards Sustainability
As a Hilton affiliated hotel, this property participates in Hilton's LightStay program, which is designed to track and reduce environmental footprint. Hilton has committed to cutting its environmental footprint in half by 2030.
Hotel with Swimming Pool
This Hilton Suites offers an indoor pool. The pool provides a recreational amenity suitable for families and individuals.
Indoor Pool
Business Hotel
Hilton Suites typically provide more space and amenities suitable for extended business trips.
Hotel with Parking
This hotel is included in the list of properties offering parking facilities for guests.
Hotel near Ski Resorts
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hilton Suites Chicago/Oakbrook Terrace is noted for its prime location, offering easy access to a wealth of attractions and amenities. Guests appreciate its proximity to shopping and dining options, particularly the nearby Oak Brook Mall, which features a variety of restaurants and shops. The hotel is ideally situated next door to the Drury Lane Theater, making it a popular choice for theater-goers. Visitors often return annually, valuing its central position for accessing various destinations around Oak Brook and Chicago. The hotel's well-maintained facilities, professional service, and spacious rooms further enhance the experience for travelers. Its convenient location is especially beneficial for those attending family events or visiting local attractions. For guests seeking comfort and accessibility, Hilton Suites offers a quiet retreat with all necessary amenities, including a pool and workout room, complementing its strategic placement close to everything needed for a satisfying stay.
At the Hilton Suites Chicago/Oakbrook Terrace, guests have mixed feelings about the breakfast experience. Many reviews highlight the delicious taste and commend the substantial selection available, with some even labeling it as top-notch. The buffet style seems to be popular among guests who appreciate the convenience of dining without leaving the hotel premises. However, the cost of breakfast is a recurring point of contention, with many expressing that it is on the expensive side, especially given the hotel's distance from the city center. While a few lucky guests received free breakfast, most felt that the added charge for a morning meal was unexpected, especially when even a simple cup of coffee incurs an additional fee. Despite the pricing concerns, the staff receives positive mentions for being friendly and accommodating, with the overall quality of the breakfast leaving a generally favorable impression.
The Hilton Suites Chicago/Oakbrook Terrace offers spacious and comfortable accommodations that frequently impress guests with their generous room sizes. Many visitors appreciate the layout featuring separate bedroom and living areas, creating a sense of home-like comfort. The overall cleanliness of the rooms is noted positively, with several praising the hotel staff for their friendliness and helpfulness. The bathrooms stand out with their ample size and excellent water pressure, contributing to a pleasant stay.
Though some rooms are described as outdated, with occasional issues like dirty carpet or furniture, many guests still find the accommodations enjoyable. The beds receive high marks for comfort, and the addition of new TVs enhances the in-room experience. The tranquil atmosphere, aided by low noise levels, ensures a restful retreat for travelers.
Beyond the rooms, the hotel amenities such as the pool and hot tub add to the overall experience. The view from the hotel is appreciated as well, providing a lovely backdrop to the stay. While some areas could benefit from updates or remodeling, the expansive and clean rooms, coupled with the efficient service, create a largely positive impression.
At Hilton Suites Chicago/Oakbrook Terrace, guests frequently highlight the comfort of the beds as a standout feature of their stay. The consensus is overwhelmingly positive, with many guests deeming the beds very comfortable or even super comfy. The mattresses strike a good balance, firm enough to provide support yet comfortable enough for a restful night's sleep. The pull-out beds and sofa sleepers also receive praise for their comfort, a testament to the attention to detail in all sleeping arrangements. Additionally, guests appreciate the ample supply of pillows, enhancing the overall sleeping experience. The clean and well-maintained condition of both the beds and the bathrooms further contributes to a pleasant stay. Overall, Hilton Suites clearly prioritizes guest comfort, making it an excellent choice for travelers seeking restful sleep during their visit.
The Hilton Suites Chicago/Oakbrook Terrace generally impresses guests with its remarkable cleanliness and well-maintained environment. Many visitors highlight the clean, spacious rooms and beautifully kept property, noting how it creates a pleasant atmosphere upon arrival. The lobby, in particular, garners admiration for its beauty and cleanliness. Guests often mention the friendly and helpful staff, adding to the positive experience.
However, some reviews reveal inconsistencies in the cleanliness of specific rooms, with occasional reports of unclean conditions and maintenance issues. Some bathrooms are described as in need of renovation, and there are instances of unkempt balconies. Despite these isolated concerns, many visitors appreciate the hotel's dedication to cleanliness, with seals on doors assuring sanitized rooms, and they express a desire to return for future stays. The overall consensus is that the hotel is generally clean, convenient, and offers excellent service.
Visitors to the Hilton Suites Chicago/Oakbrook Terrace often highlight the hotel's staff as a standout aspect of their stay. Many guests frequently describe the front desk team as amazing, welcoming, and incredibly kind, making their hospitality a key component of the experience. The staff is applauded for being friendly, accessible, and accommodating, consistently displaying professionalism and helpfulness. Although there are occasional mentions of unfriendly interactions or staffing confusion, the overwhelming impression is one of warmth and attentiveness. Guests have shared that the staff goes above and beyond, offering genuine kindness and care, which greatly enhances the overall experience. With comments on the staff being attentive, super accommodating, and even treating guests like family, they contribute significantly to making stays enjoyable and memorable at this location.
The Hilton Suites Chicago/Oakbrook Terrace offers a pool experience that has garnered mixed feedback from its guests. On the positive side, many families note that their kids really enjoyed the pool area, finding it a fun part of their stay. Visitors appreciate that the pool area generally maintains a clean appearance and provides a pleasant environment. Some reviews highlight the pool area as nice and not too crowded, contributing to an enjoyable and relaxing atmosphere.
However, some guests have pointed out issues that might affect one's swimming enjoyment. The pool water temperature seems to be a matter of concern, with several guests finding it unexpectedly cold. Although kids still appear to enjoy it, adults looking for a warmer swim may find it less appealing. Additionally, the pool and hot tub seem prone to overcrowding at times, making it difficult for some guests to use the facilities as desired.
Overall, while the pool at the Hilton Suites Chicago/Oakbrook Terrace is a hit with children and offers a clean and pleasant setting, addressing concerns around temperature and crowding might enhance the enjoyment for all guests.
The Hilton Suites Chicago/Oakbrook Terrace offers a satisfactory parking experience for its guests. Many visitors find the onsite parking ample and convenient, providing a sense of security during their stay. Guests have praised the property's good parking facilities, highlighting the ease of finding a spot. Despite some concerns about parking fees, the overall sentiment indicates that guests generally find the parking situation acceptable, especially appreciating its safety and convenience.
The reviews for Hilton Suites Chicago/Oakbrook Terrace present a mixed picture with varying opinions. Many guests appreciated the comfortable accommodations, indicating that the beds were particularly noteworthy for their comfort, with one guest expressing relief from usual back aches after a night's sleep. This emphasis on bed quality suggests a strong point for potential visitors prioritizing rest and relaxation during their stay.
On the facilities side, there seems to be an uneven sentiment with some guests finding satisfaction in the amenities provided but without specific praise for unique features that stood out. Service levels, inferred from the scores, appear to be adequate for most visitors, though some may have found them lacking, indicating room for improvement in consistency.
Despite the range of experiences, the hotel manages to leave a positive impression on those looking for comfort in their stay, while maintaining a level of service that appeals to a majority, if not all.
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Location
Breakfast
Rooms
Though some rooms are described as outdated, with occasional issues like dirty carpet or furniture, many guests still find the accommodations enjoyable. The beds receive high marks for comfort, and the addition of new TVs enhances the in-room experience. The tranquil atmosphere, aided by low noise levels, ensures a restful retreat for travelers.
Beyond the rooms, the hotel amenities such as the pool and hot tub add to the overall experience. The view from the hotel is appreciated as well, providing a lovely backdrop to the stay. While some areas could benefit from updates or remodeling, the expansive and clean rooms, coupled with the efficient service, create a largely positive impression.
Beds
Cleanliness
However, some reviews reveal inconsistencies in the cleanliness of specific rooms, with occasional reports of unclean conditions and maintenance issues. Some bathrooms are described as in need of renovation, and there are instances of unkempt balconies. Despite these isolated concerns, many visitors appreciate the hotel's dedication to cleanliness, with seals on doors assuring sanitized rooms, and they express a desire to return for future stays. The overall consensus is that the hotel is generally clean, convenient, and offers excellent service.
Staff
Pool
However, some guests have pointed out issues that might affect one's swimming enjoyment. The pool water temperature seems to be a matter of concern, with several guests finding it unexpectedly cold. Although kids still appear to enjoy it, adults looking for a warmer swim may find it less appealing. Additionally, the pool and hot tub seem prone to overcrowding at times, making it difficult for some guests to use the facilities as desired.
Overall, while the pool at the Hilton Suites Chicago/Oakbrook Terrace is a hit with children and offers a clean and pleasant setting, addressing concerns around temperature and crowding might enhance the enjoyment for all guests.
Parking
3 Star
On the facilities side, there seems to be an uneven sentiment with some guests finding satisfaction in the amenities provided but without specific praise for unique features that stood out. Service levels, inferred from the scores, appear to be adequate for most visitors, though some may have found them lacking, indicating room for improvement in consistency.
Despite the range of experiences, the hotel manages to leave a positive impression on those looking for comfort in their stay, while maintaining a level of service that appeals to a majority, if not all.
Yes, Hilton Suites Chicago/Oakbrook Terrace has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Suites Chicago/Oakbrook Terrace.
No, Hilton Suites Chicago/Oakbrook Terrace doesn't allow dogs.
Yes, parking facilities are available at Hilton Suites Chicago/Oakbrook Terrace.
Yes, Hilton Suites Chicago/Oakbrook Terrace has a gym.
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