Montigo Resorts, Somerset is a charming country house spa hotel located in a stunning setting, perfect for a relaxed countryside stay or a romantic getaway. The hotel offers a great breakfast with a selection of cooked and cold options, while the dining experience is mixed. The rooms offer a range of experiences with some beautifully decorated and comfortable and others needing updating. Overall, the hotel has excellent cleanliness levels, but some minor repairs and upgrades are needed. The staff are professional, attentive and create a warm and welcoming atmosphere. The spa facilities and treatments are fantastic, though some guests were disappointed by the extra cost. Parking is easy and plentiful with free parking on site. The beds are comfortable with overwhelmingly positive reviews. While the hotel has received mixed reviews for its 4-star luxury rating, guests enjoyed a relaxing and luxurious stay overall.
Award winning property, 19th century hunting lodge which has been restored to a Victorian Gothic mansion and opened for guests. Set in 13 acres of gardens and surrounded by Mendip Hills, this elegant property boast with antique furniture and unique design.
Summary of reviews related to the 'Boutique-Style' category
Nestled in the historic charm of Wells, Somerset, The Crown at Wells stands out as a boutique hotel with an inviting and uniquely captivating atmosphere. Its setting is not just really nice but truly exceptional, presenting guests with an intimate and cozy ambiance that exudes warmth. The hotel’s character is palpable, from its medieval feel to its quirky, old elements that seamlessly blend with modern comforts.
Guests are consistently enchanted by the beautiful, historic building that houses the hotel, praising it as a wonderful, characterful property. The quirky uniqueness of the architecture and decor adds to its heaps of character, making each stay feel special and distinct.
The rooms themselves maintain this cozy allure, providing a welcoming and relaxing atmosphere perfect for unwinding. Whether enjoying lovely afternoon walks in the surrounding area or soaking in the unique view from the hotel, visitors find themselves immersed in the charm and historic richness of the locale.
Located in a top spot, The Crown at Wells not only offers the best facilities within its very old building but also provides a truly character-filled experience that stays long with its guests. Its lovely historic appeal ensures a boutique stay that is full of charm and distinctiveness, making it a go-to destination for those seeking an extraordinary getaway in Somerset.
Summary of reviews related to the 'Boutique-Style' category
The Swan Hotel in Wells, Somerset, is housed in a lovely old building that exudes charm and character. This boutique hotel stands out for its beautiful decor and smartly decorated interiors. Guests consistently describe it as a lovely and welcoming place, noting its unique character that enhances its traditional charm. Widely regarded as one of the best boutique hotels in the West Country, The Swan Hotel appeals to those looking for a unique and stylish stay.
Crossways is highly praised for its serene and picturesque countryside location, making it an ideal base for exploring attractions like Glastonbury Tor, Wells and Cheddar. The tranquil setting provides a peaceful retreat, boasting stunning views and a calming ambiance, perfect for those seeking a getaway from city life. The picturesque surroundings complement the convenience of being close to key attractions, offering both seclusion and accessibility.
The breakfast service at Crossways receives commendation for its quality and variety, featuring both continental and freshly cooked options. Guests particularly enjoyed dishes like Eggs Benedict and the full English breakfast. Although there were minor suggestions for improvements, such as more variety and better-organized service, the breakfast experience is well-regarded overall.
Dinner experiences are largely positive, highlighted by delicious food and good portion sizes. Dishes like the steak and ale pie stood out and the restaurant ambiance contributed to a pleasant dining atmosphere. While there were occasional inconsistencies in service and menu availability, the majority of guests found the dinner experience enjoyable and convenient.
The rooms at Crossways receive consistent praise for their spaciousness, cleanliness and modern amenities. Guests appreciate the large, well-decorated rooms, some offering picturesque views of Glastonbury Tor. The four-poster rooms are particularly noted for their tranquility and charm. While minor maintenance issues were reported, the overall room experience is highly positive, offering great value for a comfortable stay.
Cleanliness at Crossways is generally well-maintained with many guests noting spotless rooms and tidy public areas. However, there are occasional reports of lapses in housekeeping standards, suggesting a need for improved attention to detail.
The hotel staff are frequently praised for their friendliness, professionalism and efficiency. Guests highlight the warm welcome and helpfulness of the staff, contributing positively to the overall experience. Despite some instances of undertrained younger staff and occasional overwork, the general consensus is that the staff enhance the welcoming atmosphere at Crossways.
WiFi service at Crossways is reliable and consistently available, meeting most guests' needs effectively. The provision of free WiFi is appreciated with only a few isolated issues reported.
Parking facilities at Crossways are highly praised for their ample capacity, ease of access and security. Guests appreciate the thoughtful addition of EV charging stations and the convenience of on-site parking.
Families find Crossways to be a welcoming and accommodating hotel with spacious and comfortable rooms suited for family stays. The relaxed, family-friendly atmosphere, combined with attentive staff, ensures a pleasant experience for both adults and children.
While no specific details about golf amenities are provided, the stunning surroundings and picturesque vistas are frequently mentioned as enhancing the overall guest experience.
The beds at Crossways are frequently highlighted for their comfort and size, contributing to a good night's sleep. Despite some occasional complaints about mattress firmness or pillow quality, the majority of guests find the beds to be very comfortable.
Despite these overall positive aspects, there is a noted gap between the hotel's advertised five-star status and guest expectations. Some guests feel the hotel does not fully meet five-star standards, particularly in value for money and certain service aspects. Nonetheless, Crossways offers a generally satisfying experience with its beautiful setting, quality amenities and friendly staff.
Categories
Boutique-Style
Luxury
Golf
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-9 out of 9 hotels in and around Oakhill