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Summary of reviewsThe Muthu Alexandra Hotel in Oban receives praise primarily for its stunning seafront location, offering spectacular views of Oban Bay and the convenience of being close to the town center and ferry terminal. The scenic vistas from the sea-facing rooms and the well-maintained public areas make it an excellent choice for travelers. Free parking and convenient accessibility further enhance the stay.
The breakfast experience at the hotel is generally positive with guests enjoying the variety and quality of the buffet offerings, including Scottish specialties. However, service inconsistencies and occasional quality issues like slow replenishment and subpar items do occur. Dinner also brings a mixed bag of reviews with many guests appreciating the delicious meals and varied menu selections, despite some finding the choices limited and service slow at times.
The hotel rooms are often commended for their spaciousness, cleanliness, comfortable bedding and lovely sea views. However, mixed reviews suggest some rooms could benefit from updates, improved heating and better water pressure. Housekeeping typically receives high praise, although more consistent and detailed cleaning would be appreciated by some guests.
Staff at the Muthu Alexandra Hotel are generally regarded as friendly, professional and accommodating, making many guests feel welcomed and supported. However, occasional disorganization and unprofessional behavior have been noted. WiFi quality varies significantly, working best in public areas like the reception.
The indoor pool is a pleasant facility with several guests enjoying its cleanliness, size and additional amenities. Yet, restricted opening hours and maintenance closures can be an issue. Parking at the hotel is mostly convenient with ample free spaces, though signage and capacity improvement would help.
Family accommodations at the hotel are well-received for their spaciousness and family-friendly features, despite some rooms lacking views and being located in the parking lot. The comfortable and large beds contribute to a good night's sleep for many, although bed firmness and comfort vary.
Overall, while the Muthu Alexandra Hotel excels in location and general comfort, guests should be aware of potential inconsistencies in dining and room quality. Its beautiful setting, friendly staff and family-friendly amenities make it an attractive option for both leisure and extended stays. Show more
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Hotel with Swimming Pool
This hotel features an indoor swimming pool, steam room and sauna. The pool is noted for being a good size and having a peaceful atmosphere.
Heated Pool Indoor Pool
Hotel with Parking
This hotel offers free private parking facilities, providing a convenient amenity for guests.
Hotel with Indoor Pool
The hotel features a main heated indoor swimming pool, complemented by a steam room and jacuzzi. This facility provides a relaxing environment, and is noted for its cleanliness and well-maintained condition.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Heated Pool
Room Types
Standard Single RoomThis room features a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower/bath and a hairdryer.
Standard Double RoomThis room features a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower/bath and a hairdryer.
Standard Twin RoomThis room features a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower/bath and a hairdryer.
Deluxe Twin Room with Rear ViewThis room features a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower/bath and a hairdryer.
Double Room with Sea ViewThis room features a sea view and a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower and a hairdryer.
Single Room with Sea ViewThis room features a sea view and a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower and a hairdryer.
Double SuiteThis suite features additional living space with a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower and a hairdryer.
Twin SuiteThis suite features additional living space with a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower and a hairdryer.
Executive Double Room with Sea ViewThis suite features additional living space and a sea view. Guests will find a seating area, tea/coffee making facilities and a TV in the room. The en-suite facilities contain a shower and a hairdryer.
Twin Room with Sea ViewThis room features a sea view and a seating area, tea/coffee making facilities and a TV. The en-suite facilities contain a shower and a hairdryer.
Junior SuiteThis suite comprises 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite features a tea and coffee maker, flat-screen TV, sea views, as well as chocolate for guests. The unit offers 1 bed.
Family RoomFamily rooms are located in the separate building behind the hotel. The view is mostly to a parking lot.
Family Double RoomThis family room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
The Muthu Alexandra Hotel in Oban boasts an extraordinary location that consistently impresses guests. Nestled right on the seafront, the hotel offers stunning views of Oban Bay and the surrounding waters. Its proximity to the town centre and the ferry terminal makes it a convenient base for exploring the area. Many guests highlight the ideal location as being within easy walking distance to shops, restaurants and other local amenities, yet still providing a peaceful respite from the hustle and bustle.
The panoramic vistas from the rooms, particularly those facing the sea, receive high praise, offering breathtaking sights of the harbor and beyond. The hotel's seafront position not only enhances the scenic experience but also ensures that visitors can effortlessly enjoy leisurely strolls along the promenade.
Guests appreciate the combination of a fantastic location with comfortable accommodations, making it an excellent choice for both short and extended stays. The convenience of free parking and the well-maintained public areas further add to the appeal. Ultimately, the Muthu Alexandra Hotel's prime waterfront setting and close access to the heart of Oban make it a standout choice for travelers seeking both beauty and convenience.
Breakfast
Reviews for the breakfast at Muthu Alexandra Hotel present a mix of opinions, though the general consensus leans positively. Guests frequently praised the extensive variety and quality of the breakfast, often describing it as excellent, delicious and well-prepared. The buffet style received positive comments, especially for being well-stocked with both hot and cold options, offering a hearty meal that many found to be a highlight of their stay. Beneficial touches included the freshly cooked items and the inclusion of Scottish specialties like potato scones.
However, several reviews indicated issues with both service and quality. Common complaints included a lack of staff leading to chaotic experiences, dishes not being replenished timely and certain items like coffee or eggs being subpar or unavailable. Additionally, some guests noted that the breakfast area could become very busy, especially with large groups present, resulting in long wait times and occasionally cold food.
In summary, while the breakfast at Muthu Alexandra Hotel often impresses with its variety, taste and hearty offerings, the service inconsistencies and occasional shortfalls in food quality can detract from the overall experience for some guests.
Dinner
Dinner at Muthu Alexandra Hotel has proven to be a mixed experience for guests. On the positive side, many guests enjoyed delicious meals with some praising specific dishes like jerk chicken, pizza and Goan fish curry. Vegetarian options were appreciated for their variety and some noted the availability of a great choice of 4 courses. Diners also mentioned that the Cullen Skink soup was particularly good and several enjoyed the Oriental twist in some dinners.
The dining room offers magnificent views and a few guests commended the chef for engaging personally with diners. The food quality at breakfast and some dinners was also frequently highlighted as very good, delicious and even outstanding.
However, there were significant areas of concern. The menu was frequently cited as being very limited, repetitive and in some cases, hit or miss in quality. Guests reported that the service was slow, which often resulted in lengthy waits between courses. Additionally, the restaurant and bar area were sometimes described as cold and uninviting with service occasionally disorganized or under pressure.
Price was another major issue with many finding the dinner options overpriced and not providing value for money. Portion sizes were sometimes described as too small with some specific complaints about dishes not meeting expectations.
Overall, while there were definitely bright spots and enjoyable meals to be had, it seems that inconsistency in both food quality and service left many guests with a dining experience that ranged from satisfactory to disappointing.
Rooms
Rooms at the Muthu Alexandra Hotel have received mixed reviews from guests with a range of experiences highlighted. Many guests praised the spaciousness, cleanliness and comfort of the rooms. Several mentioned lovely sea views, cozy beds and well-equipped amenities, often describing their rooms as comfortable and tidy. Upgrades to suites were generally well-received for their added space and views.
However, some guests encountered issues with room conditions and amenities. Comments about dated decor, limited heating, low water pressure in the showers and uncomfortable headboards were common. Several rooms were noted to be smaller and darker than expected with issues like poor window sealing and outdated furnishings. Additionally, some family rooms were located in less desirable areas, such as the car park.
Overall, while the Muthu Alexandra Hotel provides generally clean and comfortable rooms with some beautiful views, there are inconsistencies in room quality and amenities that potential guests might want to consider.
Beds
Guests of the Muthu Alexandra Hotel have generally experienced a mix of opinions regarding the beds. On the positive side, many have found the beds to be large, super comfy and extremely comfortable. There are numerous mentions of comfortable mattresses and cozy sleeping arrangements, contributing to a restful night's sleep for many visitors. Guests also appreciated the plush pillows with some describing the beds as luxurious and spacious.
However, not all feedback was favorable. Several guests noted that some beds were too firm or rock hard, rendering them uncomfortable. A few reviews highlighted issues with small beds, lumpy mattresses and inadequate comforters. There were also instances of double beds being merely two single beds pushed together, which some found disappointing.
In summary, while many guests praised the comfort and size of the beds at Muthu Alexandra Hotel, others pointed out areas for improvement, particularly regarding the firmness and construction of the beds. Adding a choice of firmness could enhance the experience for future visitors.
Cleanliness
Located in a picturesque setting, Muthu Alexandra Hotel receives high praise for the cleanliness of its rooms and facilities. Numerous guests have highlighted the impeccability of their accommodations, frequently describing their rooms as spotlessly clean, modern and comfortable. The standard of housekeeping in the rooms has been particularly commended with many guests noting the care taken by the cleaning staff.
The attention to detail is apparent with clean bathrooms and well-maintained public areas being a common theme. Guests have also appreciated the indoor pool's cleanliness and the overall upkeep of the hotel, which contributes to a pleasant stay. The hotel grounds and common areas are often described as clean and welcoming, further enhancing the experience.
However, the frequency of cleaning services during guests' stays has room for improvement. Some reviews indicate issues with the consistency and thoroughness of housekeeping, pointing out that more regular and detailed cleaning would elevate the hotel's standards. Areas such as the bar, swimming pool and reception have been noted as needing more attention.
Despite these occasional lapses, the hotel's overall cleanliness leaves a positive impression on visitors, underscoring the commitment of the staff to maintaining a tidy and welcoming environment. The combination of clean and comfortable rooms with friendly service makes Muthu Alexandra Hotel a generally appealing choice for travelers.
Staff
The reviews for Muthu Alexandra Hotel highlight a generally positive experience with the hotel staff. Numerous guests praised the staff for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The receptionists, in particular, were frequently mentioned as being helpful and welcoming. Many guests found the staff attentive and accommodating, often describing them as cheerful and charming. Individuals like Tina, Jack, Pamela and Ben received special recognition for their exceptional service.
Despite these positive comments, there were recurring mentions of disorganization and occasional rudeness, notably at the reception. Some guests reported staff being sullen or unwilling to assist, leading to early check-outs. Issues such as lack of staff, slow responses and a few instances of unprofessional behavior were also highlighted.
Overall, the consensus paints a picture of a well-intentioned team that, while sometimes falling short, generally manages to leave a positive impression through their genuine efforts to be helpful and supportive.
Wi-Fi
At Muthu Alexandra Hotel, the experience with the WiFi appears to be mixed. Many guests appreciated the free WiFi and commented that the connection was good in some areas, particularly in the reception. Some found it sufficient for tasks such as laptop usage and noted reliable and well-connected service at times. However, several guests encountered issues, including poor signal, frequent disconnections and WiFi not working in certain rooms or even entire areas of the hotel. Some faced frustratingly slow and spotty internet, while others mentioned it being entirely unusable, despite the hotel's advertisements of free WiFi. The feedback indicates a disparity in WiFi quality depending on the location within the hotel with more reliable service available in public areas like the reception.
Pool
The Muthu Alexandra Hotel features an indoor swimming pool that has received mixed reviews from its guests. Many visitors found the pool to be clean, well-maintained and a pleasant addition to their stay with several noting its good size and peaceful atmosphere. Positive comments highlighted the warm water, excellent pool facilities and the added bonus of a steam room and sauna. Kids especially enjoyed the pool and it was appreciated as a relaxing spot throughout their stay.
However, there were also several issues pointed out by guests. The pool often had restricted opening hours and many were disappointed to find it closed for maintenance or other reasons during their visit. This lack of availability without prior notice was a common complaint. Some guests also mentioned that the pool was cold, in need of cleaning and occasionally in disrepair. Additionally, the extra charge for using the pool as a resident guest was an unpleasant surprise for some.
Despite these drawbacks, the pool still managed to leave a positive impression on many, described as a lovely and beautiful facility with friendly staff maintaining the area. Overall, the swimming pool at Muthu Alexandra Hotel can enhance the guest experience, provided it is operational and accessible during their stay.
Parking
Muthu Alexandra Hotel offers a generally convenient parking experience for its guests, making it an attractive stay for travelers with vehicles. The hotel features ample on-site parking with spaces available both at the front and rear of the property, ensuring easy access. Free parking is frequently mentioned, a significant perk celebrated by many guests.
Despite some minor issues with signage and occasional overcrowded conditions, many visitors find the parking plentiful and appreciate its availability. The convenience of parking right outside the chalets and close proximity to the car ferry adds to the overall positive feedback. The parking is secure and well-maintained, which is another appreciated feature. While some reviews indicate the need for extended parking areas to accommodate more vehicles and better accessibility for disabled guests, the overall sentiment leans towards satisfaction with the parking facilities provided at Muthu Alexandra Hotel.
Family
The Muthu Alexandra Hotel offers a mixed experience when it comes to family accommodations. The family-themed rooms, situated separately from the main building, are a nice touch and provide good size and adequate space, making them ideal for family stays. These rooms cater well to group needs, whether it's a small family of three, a family party or a holiday with grandparents. Guests appreciated family-friendly service, large and cozy beds and overall cleanliness. The hotel’s dedicated family rooms feature two large beds, which many found very comfortable and perfect for families.
Although family rooms lack scenic views and are located in the back parking lot, their separation from the main hotel can be seen positively by some. The family rooms have been described as perfect and well-maintained, though some noted issues such as the absence of blinds in the windows. Despite limited family accommodations and a need to sometimes book additional rooms, the hotel managed to keep kids entertained throughout the day, regardless of weather conditions.
While specific family members may have concerns over the adequacy and location of family rooms, the hotel’s friendly and courteous staff, family-friendly amenities and the ability to host family gatherings make it a recommended spot for those traveling with loved ones. However, there is room for improvement in meal options and the overall value proposition of family rooms.
Business
The Muthu Alexandra Hotel offers a variety of facilities and services tailored to business travelers. With well-lit and well-equipped conference rooms, the hotel seems to be a fitting venue for business events and meetings. The business center provides a comfortable and clean environment for work, making it a practical choice for those on business trips. Several reviews mention good business facilities and amenities, including business-center access, meeting rooms and reliable Wi-Fi, although there was a note about a Wi-Fi issue at one point.
The hotel generally presents itself as a decent option for corporate requirements with a look akin to a conference center in certain areas. The overall focus on catering to business needs and the convenience of the reception area contribute to a positive business experience. Business travelers are likely to appreciate the thoughtful provision of amenities and the well-maintained environment. Overall, the Muthu Alexandra Hotel meets the standard for business trips, meetings and conferences, ensuring a comfortable and efficient stay for professional guests.
Heated Pool
The Muthu Alexandra Hotel offers a heated pool that has received mixed feedback from its guests. Many guests appreciate the availability of a heated pool, describing it as fantastic and a real highlight of their stay. The pool is noted to be sufficiently heated and available for use all year round with a steam room and jacuzzi adding to the overall experience. However, some guests have noted issues such as the pool being closed due to heating problems, the water being too hot or that they wished the pool could have been warmer. Despite these issues, the main huge heated pool continues to be a point of enjoyment for many visitors, who find the temperature just right and the overall pool experience excellent.
Indoor Pool
The Muthu Alexandra Hotel notably features an indoor swimming pool that guests seem to appreciate immensely. Described as a fantastic and brilliant addition, the pool stands out as a well-kept and clean facility, making it a highlight of many stays. It has been praised for being very relaxing with some particularly enjoying the heated aspect of the main indoor pool. Families find this amenity especially appealing with children loving their time spent swimming.
Compliments extend to the pool's maintenance, noting its cleanliness and overall excellent condition. Some guests also enjoyed additional facilities such as the steam bath and dry sauna, adding to the hotel's appeal. The venue, overall, seems to offer a comfortable and enjoyable indoor swimming experience, complementing the rest of the hotel's pleasant amenities.
Honeymoon
The Muthu Alexandra Hotel, particularly favored by honeymooners, provides a notably pleasant experience for couples. Guests have highlighted the special touches and efforts made to enhance the experience for those celebrating their honeymoon. The hotel offers dedicated honeymoon suites that are perfect for such an occasion. Visitors have shared that their stays were enjoyable and comfortable and special anniversaries were well-catered, making the visits memorable. The staff have been described as helpful, adding to the positive overall experience. Although the pool is noted to be small, it still contributes to a pleasant honeymoon experience.
Yes, Muthu Alexandra Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Muthu Alexandra Hotel.
No, Muthu Alexandra Hotel doesn't allow dogs.
Yes, parking facilities are available at Muthu Alexandra Hotel.