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Summary of reviewsHôtel Restaurant Zum Schnogaloch, nestled in the heart of Obernai, boasts an exceptional location perfect for exploring the picturesque old town. The hotel's charming, historic Strasbourg house exudes an authentically Alsatian atmosphere, offering both convenience and a romantic ambiance. The proximity to local shops and amenities, combined with nearby free parking, enhances its appeal.
The breakfast provided by the hotel aligns well with traditional Alsatian styles, featuring ample servings of fresh bread, pastries and hot coffee. Despite some preferences for more variety, many guests appreciate the hearty and good-quality offerings. The cozy and welcoming setting, paired with attentive staff, ensures a delightful start to the day.
The on-site restaurant is highly praised for serving delicious, well-cooked local cuisine in a typical Alsatian environment. Signature dishes like flammkuchen and tarte flambée are particularly recommended. The restaurant's good value for money and family-friendly atmosphere make it a popular choice, often requiring reservations.
Rooms at the hotel are clean and comfortable, albeit somewhat outdated and in need of modernization. Despite basic furnishings showing signs of wear, the rooms offer a cozy atmosphere suited for short stays. Cleanliness is generally commendable though inconsistencies signify areas for improvement, such as occasional dust and outdated carpets. The historic charm of the building is appreciated, although some renovations could enhance the overall experience.
The staff at Hôtel Restaurant Zum Schnogaloch are frequently acknowledged for their warmth and hospitality. Guests consistently highlight the friendliness and welcoming nature of the staff, contributing significantly to the positive atmosphere. Despite a few instances of rushed service, the general consensus underscores their attentiveness and professionalism.
While the hotel provides free WiFi, connectivity issues are prevalent with many guests noting weak signals and unreliable performance. This can be a drawback for those who rely heavily on internet access during their stay.
Finally, the hotel offers a delightful family-friendly environment with spacious accommodations and a warm welcome from the staff. Despite some rooms being compact, the overall ambiance is inviting and well-suited for family stays. Bedding receives mixed reviews; while some guests find the beds very comfortable, others suggest a need for mattress replacements.
In summary, Hôtel Restaurant Zum Schnogaloch excels in location, staff hospitality and dining experiences, making it a well-regarded choice for travelers seeking an authentic Alsatian stay. However, some updates and consistent cleaning could further enhance guests' satisfaction. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as dog-friendly. Details about specific pet-related services aren't available, but it's a potential option for pet owners.
Small Hotel
This hotel offers a cozy and intimate atmosphere with its traditional design. The restaurant and central location add to its charm.
Family Friendly Hotel
Cheap Hotel
Room Types
Double RoomThis en suite room offers free WiFi access and a flat-screen TV.
Double Room with Shared BathroomHeated room with free WiFi access, a flat-screen TV and a shared bathroom.
Triple RoomThis en suite room offers free WiFi access and a flat-screen TV.
Twin RoomThis en suite room offers free WiFi access and a flat-screen TV.
Guest Reviews
7.3
Good
Location
Hôtel Restaurant Zum Schnogaloch enjoys an enviable location in the heart of Obernai, offering easy access to the picturesque old town and its vibrant pedestrian center. Encased in a magnificent, historic Strasbourg house, the hotel presents a charming and authentically Alsatian atmosphere that immerses visitors in local culture. Guests appreciate the hotel's central yet tranquil setting, perfectly situated near local shops and amenities—making it an excellent base for exploring the area's rich history and character. The surrounding old architecture and enchanting alleys further enhance the quaint and romantic ambiance, while practical perks such as nearby free parking add to the convenience. Together, these features make the hotel a well-regarded choice for travelers seeking both authenticity and accessibility in their Alsace experience.
Breakfast
Hôtel Restaurant Zum Schnogaloch offers a breakfast experience that caters to a range of tastes and expectations. Guests frequently describe the breakfast as simple yet sufficient, aligning well with traditional Alsatian styles. Many commend its ample and hearty servings, highlighting elements like fresh bread, pastries and hot coffee. The breakfast is also noted for its variety and good value for money with some guests appreciating the addition of fresh fruit and refreshing juice.
Though the spread is primarily traditional and features staples like croissants and baguettes, a few reviewers mentioned their desire for more variety or a buffet option. Despite this, many found the breakfast to be tasty and satisfying, delivered with friendly service that adds to the overall pleasant experience. The breakfast setting itself is often described as cozy and welcoming with attentive staff ensuring a delightful start to the day.
Overall, the breakfast at Hôtel Restaurant Zum Schnogaloch is characterized as good and plentiful with excellent quality and hearty portions, making it a valued part of the stay for many visitors.
Dinner
Hôtel Restaurant Zum Schnogaloch offers a highly rated dining experience characterized by delicious, well-cooked local cuisine. The restaurant, often praised for its hearty and excellent meals, provides a typical Alsatian atmosphere that enhances the overall dining experience. Diners recommend the flammkuchen and tarte flambée, both of which are highlighted as standout dishes. The food is noted for its good value for money, making it a worthwhile option for those seeking quality regional dishes at fair prices. Guests frequently enjoyed pleasant meals and commend the restaurant for its excellent cuisine. Reservations are suggested due to its popularity, particularly for outdoor seating. Overall, the restaurant is considered a valuable feature of the hotel, especially appreciated by families traveling with children.
Rooms
'Hôtel Restaurant Zum Schnogaloch' features rooms that are notably clean and comfortable, but they are generally outdated and could benefit from modernization. Guests have highlighted the basic and simple furnishings, which, though modest and charming, reveal signs of wear and tear. Many rooms are described as small or even tiny with bathrooms that are particularly cramped and in need of renovation. Issues such as stained carpets, musty smells and poor lighting were noted, suggesting that an update would significantly improve the overall experience. Despite these drawbacks, rooms are seen as decent for short stays with a good price-quality ratio and provide a cozy, family-friendly atmosphere. The location in the center of Obernai adds to the convenience for travelers. However, the historic charm of the building is both a draw and a drawback, offering a quaint experience while necessitating some necessary repairs and decor refreshes.
Beds
At Hôtel Restaurant Zum Schnogaloch, guests have mixed reviews regarding the bedding. Many highlight the comfort of the beds, noting that they are soft, very comfortable and feature good quality bedding. Memory foam bedding was particularly appreciated by some visitors, enhancing their stay experience. However, there are significant complaints about the quality of the mattresses with several guests mentioning sunken, old and worn-out mattresses that require replacement. Bedding quality also appears to be inconsistent with some describing it as poor, lumpy or needing improvement. Despite these issues, many guests found the beds to be clean and generally satisfactory for a restful night, though some adjustments and updates could elevate the overall comfort and guest satisfaction.
Cleanliness
Hôtel Restaurant Zum Schnogaloch has received mixed feedback concerning its cleanliness. While some visitors appreciated the clean and pleasant environment, others noted several areas needing improvement. The rooms were generally described as very clean with impeccably clean bedding and duvets contributing to a well-maintained atmosphere. However, many guests felt the overall cleanliness was inconsistent with some rooms showing signs of dust, spider webs and old-fashioned decor.
The bathroom cleanliness was a point of contention with some areas, such as shower curtains and toilet brushes, needing attention. The building itself appeared dated and dilapidated to some and the carpets, dotted with stains, were frequently mentioned as a significant issue. There were complaints about humidity and moldy smells, particularly in some of the showers and walls, which detracted from the overall experience.
Despite these complaints, numerous guests found the vintage decor charming and appreciated the authentic feel of the hotel. Nonetheless, the consensus was that the hotel would benefit from a few updates, such as new carpets and a fresh coat of paint, to enhance overall cleanliness and guest satisfaction.
Staff
At Hôtel Restaurant Zum Schnogaloch, the overarching perception is one of warmth and hospitality. Guests often highlight the friendliness and welcoming nature of the staff, describing them as very friendly, accommodating and consistently pleasant. The reception at arrival and during breakfast is notably positive with mentions of a very friendly and welcoming reception setting the tone for a pleasant stay.
The staff's kindness and personal attention are recurrent themes, contributing to the overall positive experience. Many guests speak fondly of the typically French atmosphere, which is enhanced by the attentive and professional quality of service provided. The staff is frequently praised for being helpful, considerate and accommodating, always ready to address guests’ needs with a smile.
However, it's important to note that while the majority of reviews are overwhelmingly positive, there are occasional mentions of staff being rushed or not particularly welcoming, likely due to the demands of managing both the hotel and its restaurant. Despite these few instances, the general consensus remains highly favorable, characterized by a welcoming and friendly environment, attentive service and a sense of genuine hospitality that leaves a lasting impression on guests.
Wi-Fi
The WiFi at Hôtel Restaurant Zum Schnogaloch is available, yet several guests have encountered issues with connectivity. While the hotel does offer WiFi, many reviews mention that it can be unreliable with weak signals and instances where the connection does not work at all. It seems that connecting a laptop to the internet might be particularly challenging and some guests ended up giving up on using it. The general consensus indicates that while WiFi is included with the stay, its performance may not meet every traveler's needs.
Family
Hôtel Restaurant Zum Schnogaloch offers a cozy, family-style atmosphere that is ideal for those traveling with children. Guests appreciate the spacious accommodations suitable for families, noting the family-oriented and warm welcome provided by the friendly staff. The ambiance is reflective of a family-run inn, creating a comfortable and inviting environment. Despite some rooms being on the smaller side, they are clean and maintain a charming Alsatian style, making the stay enjoyable. While the hotel is conducive for family stays, it is important to consider that access might be challenging for mildly disabled individuals. Overall, it's a pleasant, family-friendly destination with a welcoming and cheerful staff.
No, Hôtel Restaurant Zum Schnogaloch doesn't have any pool.
No, a spa isn't available at Hôtel Restaurant Zum Schnogaloch.
Yes, Hôtel Restaurant Zum Schnogaloch welcomes dogs.
No, parking facilities aren't available at Hôtel Restaurant Zum Schnogaloch.
No, Hôtel Restaurant Zum Schnogaloch doesn't have a gym.