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Summary of reviewsPacific Plaza Resort garners high praise from guests, particularly for its superb location and overall guest experience. Conveniently nestled just a short stroll from the beach, it offers easy access to the ocean, nearby restaurants and shopping venues. This prime location, combined with tranquil surroundings, makes it an ideal spot for seaside getaways and a relaxing retreat. Visitors consistently highlight the clean, spacious and tastefully designed accommodations, which include full kitchens and ample space, making the resort suitable for families with older children.
Guests frequently commend the resort for its notable cleanliness. Rooms, bathrooms and kitchens are well-maintained and tidy, contributing to a comfortable stay. Despite being an older property, the resort's facilities are appreciated for their cleanliness and value. The staff is particularly lauded for their friendliness and helpfulness, enhancing the overall pleasant experience with smooth check-in and checkout processes.
The accommodations are often described as cozy and homey, equipped with useful amenities such as small pod-type coffee makers, microwaves, refrigerators and full kitchens. Many units feature fireplaces, balconies and sitting areas, further adding to the comfort. The decor reflects a nice beachy theme, contributing to the overall ambiance. While some reviews mention minor issues like dated decor or specific units needing maintenance, the overall feedback remains positive.
However, there are a few areas for improvement. The WiFi service has been a point of contention for many guests with common complaints about weak signals and intermittent connectivity. Additionally, while many guests find the main beds comfortable, there are mixed reviews regarding the pull-out beds and sofabeds, some of which are described as uncomfortable and in need of replacement.
Despite these minor drawbacks, Pacific Plaza Resort stands out for its excellent location, clean and spacious rooms and exceptionally friendly staff, making it a favored choice among visitors for a beachside stay. Show more
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Vacation Home with Free Wi-Fi
This vacation home offers complimentary Wi-Fi. Its apartment-style setup potentially provides a more robust internet experience for multiple devices, catering to guests who require reliable connectivity.
3-Star Vacation Home
Offers spacious and clean rooms with a fantastic location near the beach. Guests have consistently praised the friendly and helpful staff, making it a comfortable and convenient stay.
Accessible Vacation Home
Room Types
Guest Reviews
8.4
Very Good
Location
Pacific Plaza Resort boasts an enviable location that consistently impresses its guests. Nestled just a short stroll from the beach, the property provides easy access to the ocean, making it a prime spot for seaside getaways. The close proximity to the beach, restaurants and shopping venues ensures convenience for all types of travelers. Visitors appreciate the tranquil surroundings, which provide a relaxing escape while still being centrally located for easy access to goods and services.
Many reviews highlight the practical advantages of the resort: convenient parking, straightforward check-in and the presence of a full kitchen in the units, which adds a homely touch to the stay. The accommodation is described as clean, spacious and tastefully designed, suitable even for families with older children.
The friendly and helpful staff enhance the overall guest experience, making it a welcoming and personable destination. Whether it’s for a quick getaway or a relaxing retreat, the Pacific Plaza Resort’s great location near Oceano Beach and its serene, almost beachfront setting make it a favored choice among visitors. With the added benefits of affordability and excellent resort conditions, it's no wonder guests consistently rave about their stay.
Rooms
Pacific Plaza Resort offers comfortable and spacious accommodations that are consistently praised by guests for being clean and well-equipped. Many rooms provide a cozy, homey feel, equipped with useful amenities such as small pod-type coffee makers, microwaves, refrigerators and full kitchens. The decor is often described as nice and beachy and several units feature fireplaces, balconies and sitting areas.
The location of the resort is highly praised, situated conveniently close to beach activities and making it easy to explore the town. Apartments and suites are noted to be particularly spacious, making them suitable for families or groups. Specific commendations mention the size being adequate for two adults and two teenagers with ample space and comfort.
While most reviews highlight the cleanliness and comfort of the rooms, a few guests pointed out minor issues, such as dated decor or specific units needing maintenance. Nevertheless, the friendly and helpful staff contribute positively to the guest experience, adding to the overall satisfaction with the resort.
In summary, Pacific Plaza Resort provides well-located, clean and spacious accommodations that cater to different needs, offering a delightful stay close to the beach.
Beds
The beds at Pacific Plaza Resort receive mixed reviews from guests with comments ranging from high praise to noteworthy critiques. Many guests found the beds to be comfortable, describing them with positive phrases like large comfortable bed, very comfortable and super comfy. Some guests noted that the main beds were more comfortable than those typically found in most hotels. The spacious rooms and king size beds were particularly appreciated by families.
However, not all feedback was as favorable. Some guests expressed a preference for firmer mattresses, while others mentioned that the beds, particularly the pull-out beds and sofabeds, were uncomfortable and need replacing. Specific complaints included issues with mattresses being too soft, worn out or even squeaky. There were also several mentions of cheap bedding materials, such as small pillows and low-quality linen.
Overall, while the main beds at Pacific Plaza Resort generally meet guests' comfort expectations, the additional beds and bedding quality may fall short for some guests.
Cleanliness
Guests frequently commend the Pacific Plaza Resort for its notable cleanliness. Many reviews highlight the hotel's clean interiors, including rooms, bathrooms and kitchens. Visitors appreciate the comfortable and spacious accommodations, which are well-maintained and tidy. The location is also praised, as it offers an easy and short walk to the beach, making it a convenient spot for vacationers. Several reviews mention that the facilities are both clean and well-equipped, despite the hotel being an older resort.
Visitors have noted the hotel as an excellent value with clean and comfortable amenities. The surrounding environment is described as quiet and safe, adding to the overall pleasant experience. Simple and quick check-in and check-out processes are additional benefits noted by guests. However, a few reviews mention minor cleanliness issues, such as dusty windows and furniture, dirty dishes and occasional maintenance problems. Despite these occasional concerns, the overall impression of the hotel's cleanliness remains positive, making it a recommended choice for travelers seeking a clean and comfortable stay near the beach.
Staff
The staff at Pacific Plaza Resort consistently receive high praise from guests for their friendliness and helpfulness. Reviews highlight that the team goes above and beyond expectations and provide very accommodating service. The front office staff, in particular, stands out for their courteous, responsive and polite demeanor. Guests frequently mention that check-in and check-out processes are smooth due to the friendly receptionist.
There are multiple mentions of the staff being a joy to be around and always being great. Property managers are noted for their hospitable nature and new employees like Ruby receive commendations for making communication easy. Even specific instances, such as promptly changing bed linens and providing fresh towels, showcase the staff's dedication to guest comfort.
While most of the feedback is overwhelmingly positive, a few reviews suggest that staff are not available after certain hours and in some cases, not fully empowered to handle specific situations. However, the overall sentiment indicates that guests feel well-cared-for and appreciate the wonderful customer service provided by the staff at Pacific Plaza Resort.
Wi-Fi
Visitors to the Pacific Plaza Resort have experienced a range of issues with the WiFi service. While a few guests reported positive experiences, describing the WiFi as very good, the majority faced consistent challenges. Common complaints included weak signals, intermittent connectivity and complete unavailability at times. Some guests found that the WiFi connection dropped randomly or had a very weak signal. Others dealt with persistent connectivity issues and even had to reach out to the cable company, which then resolved the problem. However, for many, the WiFi was almost nonexistent, making it difficult to rely on for their needs. Some guests also noted that WiFi details were not readily shared upon their arrival.
No, Pacific Plaza Resort doesn't have any pool.
No, a spa isn't available at Pacific Plaza Resort.
No, Pacific Plaza Resort doesn't allow dogs.
No, parking facilities aren't available at Pacific Plaza Resort.