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Summary of reviewsAlarus Luxe Hotel is highly regarded for its exceptional location in Odessa's city center, providing easy access to major attractions and transport hubs while maintaining a tranquil ambiance. Surrounded by shops, restaurants and key sights, the hotel offers a perfect base for exploring the city on foot.
Guests consistently praise the spacious, clean and comfortable rooms, highlighting their modern amenities, elegant decor and good sound insulation. While there are minor issues such as worn carpets or stuffy air in certain room categories, these do not significantly detract from the overall positive experience.
The hotel's breakfast is frequently lauded for its variety, freshness and deliciousness, particularly enjoyed on the rooftop terrace with its stunning city views. Despite some mentions of repetition, the diverse buffet and excellent coffee earn high marks from guests.
Cleanliness is a standout feature with the hotel maintaining high standards of tidiness and comfort across rooms and common areas. Daily cleaning and attentive staff contribute to the spotless environment.
The staff at Alarus Luxe Hotel receive consistent praise for their friendliness, politeness and responsiveness, adding a welcoming and professional touch to the stay. Specific mentions of certain staff members' efforts to cater to guest needs underscore the quality of service provided.
WiFi services at the hotel are notably reliable and high-performing, further enhancing guests' experiences. Additionally, the comfortable, soft beds with clean linens contribute to a restful night's sleep, despite some differing opinions on mattress softness.
Overall, Alarus Luxe Hotel delivers a high-level hotel experience with its blend of elegance, comfort, central location, delightful breakfast and commendable service, making it a favored choice for travelers visiting Odessa. Show more
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Categories
Hotel for Honeymoon
This hotel offers luxurious accommodations and a refined atmosphere. Its central location and upscale amenities make it a suitable choice for a romantic escape.
Family Friendly Hotel
This hotel is listed as a family hotel with free WiFi and parking. It offers spacious rooms and friendly staff, ensuring a comfortable family stay.
Hotel with Parking
Provides free secured parking. The 'Luxe' designation indicates a focus on high-quality amenities, including secure parking.
Cheap Hotel
Located on Velyka Arnautska, Alarus Luxe Hotel provides affordable rooms. It offers essential amenities for a comfortable stay on a budget.
Hotel where Extra Health & Safety Measures Have Been Taken
Luxury hotels, such as Alarus Luxe Hotel, usually have stringent cleaning and hygiene standards. These may include frequent disinfection of high-touch surfaces, enhanced room cleaning, and well-trained staff who adhere to strict safety protocols.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? No
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:30 - Check-out: 23:30
Other limitations This service is discussed prior to arrival.
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Recommendations of the Ministry of Health of Ukraine
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Recommendations of the Ministry of Health of Ukraine
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? We provide only accommodation and individually packed breakfasts. We do not provide other services
Has the hotel closed during the pandemic? Yes Reopening Date: 05/20/2020
Large Double or Twin RoomOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.
King SuiteThis suite has a seating area, 2 flat-screen TVs and air conditioning.
Deluxe Double or Twin Room with City ViewThis junior suite features satellite TV, bathrobe and air conditioning.
Economy Double Room without WindowFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit offers 1 bed.
Standard Double or Twin Room with BalconyFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view.
Guest Reviews
9.2
Excellent
Location
Alarus Luxe Hotel is lauded for its exceptional location in Odessa with guests consistently highlighting its convenient and central positioning. Situated nearly in the heart of Odessa, the hotel provides easy access to major attractions such as the Privoz market, Deribasovska Street, Potemkin Steps and the port. Not only is it near key tourist sites and the bustling city center, but it's also within walking distance from the train and bus stations, making transportation effortless.
The hotel's locality merges quietness with close proximity to the vibrant city life, offering guests a peaceful retreat while still being close to the action. Many reviews appreciate the hotel's calm ambience despite its central setting. Additionally, the surrounding area boasts numerous shops, restaurants and sights, making it a perfect base for those looking to explore Odessa on foot.
Guests also remark positively on the hotel's facilities including spacious, clean rooms and a diverse, delicious breakfast. Some reviews note the convenience of onsite parking and the attractive views from the restaurant terrace. Overall, the Alarus Luxe Hotel's central yet serene location garners strong approval from visitors, making it an excellent choice for travelers keen to experience Odessa's charm and convenience.
Breakfast
Alarus Luxe Hotel delivers an outstanding breakfast experience that guests frequently praise. The focus is on variety and freshness with many guests commenting on the deliciousness of the food. Breakfast is served buffet-style, offering a wide selection of dishes that cater to different tastes. Highlights include the Swedish breakfast, hearty and tasty options and standout items such as pancakes with cottage cheese and syrniki.
One of the notable features of the hotel's breakfast is the setting. Many guests appreciate dining on the rooftop terrace, enjoying stunning views of the city center, which adds a delightful ambiance to their morning meal. The coffee also receives special mention for being of excellent quality.
Despite a few mentions of a repetitive selection, the majority of guests find the breakfast diverse and satisfying. The combination of delicious, well-prepared food and a charming setting makes breakfast at Alarus Luxe Hotel a key highlight for many visitors.
Rooms
The Alarus Luxe Hotel has received positive feedback regarding its rooms with guests frequently praising their cleanliness, spaciousness and comfort. Many found the rooms to be large, modern and well-maintained, often noting the presence of white linens, robes and necessary cosmetics. Guests appreciated the rooms' coziness and the availability of amenities like balconies, elegant decor and good sound insulation. The rooms were described as quiet, which contributed to a peaceful stay, although there were a few mentions of stuffy air and insufficient sound insulation in some cases.
The standard rooms were highlighted for being particularly clean and spacious with everything needed for a comfortable stay. Reviews also mentioned the large bathrooms and the comfortable, warm atmosphere of the rooms. Those who stayed in the King Suite expressed great satisfaction with its luxury and space. However, some guests pointed out that economy rooms lacked windows and could be stuffy or cold depending on air conditioning settings.
Minor issues such as worn carpets, stained upholstery and a few burned-out light bulbs were noted but did not significantly detract from the overall impression. Overall, the feedback suggests that Alarus Luxe Hotel offers a reliable and pleasant accommodation option with rooms that cater well to guests looking for a comfortable and clean environment.
Beds
Alarus Luxe Hotel receives high praise for its beds, frequently described as comfortable and soft. Guests repeatedly commend the large size and pleasant bed linens, noting that the bedding is clean and contributes to an overall cozy experience. Positive feedback highlights the beds as unbelievably comfy with some mentioning that the soft mattresses add to the comfort level. The hotel's beds are generally considered pleasantly large, which enhances the level of relaxation for visitors.
However, opinions on the mattress softness vary with a few guests finding them too soft or uncomfortable. Despite these occasional dissenting views, the majority of reviews reflect a consensus that the beds are comfortable and conducive to a good night's sleep. The combination of soft, clean linens and spacious, cozy beds makes Alarus Luxe Hotel a favorable choice for those prioritizing rest and relaxation during their stay.
Cleanliness
Alarus Luxe Hotel stands out for its immaculate cleanliness according to guest reviews. Descriptions such as spotlessly clean, very clean and perfect cleanliness frequent the feedback. Travelers noted that both the rooms and the hotel overall maintain high standards of tidiness and comfort. Daily cleaning, including the replacement of bathroom amenities, ensures that everything remains in pristine condition. Guests appreciated the clean and cozy rooms, which are often described as spacious and well-kept with clean white bedding adding to the fresh feel. The bathroom facilities were also highlighted for their cleanliness. The surroundings of the hotel are consistently described as clean and well-maintained. Staff attentiveness and great renovation efforts contribute to the overall clean and tranquil atmosphere of the establishment, making it a wonderful place to stay.
Staff
Alarus Luxe Hotel's staff consistently garners high praise from its guests, making it stand out as a top choice for visitors. The staff is frequently described as friendly, polite and very responsive, ensuring that every encounter is pleasant and accommodating. Many reviews highlight the professional demeanor of the staff with a specific mention of their supportive and helpful nature. The reception staff is noted for being not only friendly but also humorous, adding a touch of warmth to the check-in experience.
There are numerous commendations for the personnel's responsiveness and knowledge, demonstrating their ability to assist guests effectively. Words like courteous, hospitable and attentive frequently appear, painting a picture of a team dedicated to excellent service. Special mentions, like Jale for his Turkish language skills, indicate that the staff goes above and beyond to cater to diverse guest needs.
The overwhelming sentiment is one of genuine friendliness and professionalism with many guests highlighting how wonderful and pleasant the employees are. Overall, the staff at Alarus Luxe Hotel receive high marks for their ability to make guests feel welcome and well-cared-for throughout their stay.
Wi-Fi
'Alarus Luxe Hotel' offers laudable WiFi services, frequently praised for being reliable and high-performing. Numerous guests have highlighted its excellence, describing the WiFi as very good, super and great. The internet connectivity stands out as a strong point with reviews noting that it works excellently. While there have been occasional mentions of interruptions, the overall sentiment towards the WiFi remains highly positive. Additionally, the hotel enhances this convenience with a 24-hour reception desk, further ensuring a seamless stay for its guests.
4 Star
Alarus Luxe Hotel receives generally positive feedback from its guests. Many reviewers highlight its convenient location in the city center, making it an ideal spot for travelers who want everything within easy reach. The hotel boasts clean, comfortable and elegant rooms that contribute to a pleasant stay. Guests particularly appreciate the delicious breakfast served with a beautiful view of the city, adding a delightful start to the day.
The hotel's service is also praised for being high-quality and the staff is noted to be friendly and polite. The rooftop terrace provides a stunning view, adding to the overall appeal of the hotel. While some guests have mentioned issues with noise insulation in economy rooms, this is seen as an isolated concern, hinting that other room categories might not have this problem.
In summary, Alarus Luxe Hotel offers a mixture of elegance and comfort, a central location and commendable service, making it a high-level hotel experience.
No, Alarus Luxe Hotel doesn't have any pool.
No, a spa isn't available at Alarus Luxe Hotel.
No, Alarus Luxe Hotel doesn't allow dogs.
Yes, parking facilities are available at Alarus Luxe Hotel.