The JW Marriott Miami Turnberry Resort & Spa is a great choice for travelers looking for a luxurious and convenient stay in south Florida. The hotel's location is highly praised with easy access to shopping, entertainment and golf courses. The breakfast received mixed reviews, but the food and service were generally considered excellent. The rooms are spacious, modern and clean with beautiful views of the golf course. The hotel's exceptional cleanliness and attentive staff are also noteworthy. Families will find plenty of activities for kids, including a fun water park, while golfers will appreciate the top-notch golf courses. The beds are generally comfortable, although some guests had negative experiences with sofa beds or worn beds. Overall, the JW Marriott Miami Turnberry Resort & Spa offers a great experience for guests looking for a luxurious and convenient stay in south Florida.
Trump International Beach Resort in Sunny Isles Beach offers luxury-seeking travelers a Four Star hotel experience with spacious accommodations, various dining options, the acclaimed Aquanox Spa, an immersive water sports program and ever-changing on-site resort events and entertainment. The 360 rooms provide maximum relaxation and seaside enjoyment with private balconies overlooking the Intracoastal Waterway. Guests can partake in numerous activities, from watersports and poolside relaxation to exploring South Florida. The resort's pool area features grotto and lap pools, and the Aquanox Spa offers a full range of holistic services. The Cabana Shop, located in the lobby, provides an array of souvenirs and sundries for a memorable stay.
Summary of reviews
The Trump International Beach Resort - Sunny Isles Beach is a great choice for those looking for a fantastic location on the beach with easy access to nearby restaurants and shops. Guests love the convenience and beauty of the hotel's location, which provides a spectacular view of the ocean. Although there are mixed reviews around breakfast and dinner options, some guests enjoyed the food and the kosher Shabbat dinner received praise. However, the rooms received mixed reviews from guests with some finding them spacious and with incredible views, while others complained about the outdated decor and lack of proper amenities, as well as cleanliness issues. The cleanliness of the hotel also received mixed reviews. While some guests praised the cleanliness and upkeep of the rooms, pools and facilities, others reported inadequate cleaning and lack of attention to detail. The hotel staff also received mixed reviews, although some guests compliment individual staff members for providing excellent service. The beach is a standout feature of the hotel with guests loving the clean and beautiful private beach with excellent service. The pool received mixed reviews with some finding it spectacular and others complaining about the cleanliness, maintenance, overcrowding and lack of accessibility for wheelchair users. Despite this, families found the hotel to be an ideal destination for a memorable family vacation, offering great facilities for both young and older children. The comfortable beds were a highlight of guests' stays at the hotel.
Acqualina Resort and Residences is a top-notch resort with an exceptional staff that will make you feel incredibly welcomed throughout your stay. The receptionist, Valaria, provides five-star service, while the staff at the pool bar and restaurant, Mulino, under the names of Franco, Luis, Carlos, Steven and Ivan, all provide excellent service. The staff on the beach includes Alina, Zhgenya, Ricardo, Valentino and Santiago, who will take care of your every need. The concierge staff, including Randy, Louise, Victoria and Christian, will solve any problem with a smile. The facilities are clean and the staff is very pleasant and attentive. Although there were a few staff members who were not friendly and smiling, they were few and far between. Overall, the team at Acqualina Resort and Residences will exceed all your expectations with their exceptional service and genuine warmth.
The Sunny enjoys high praise for its exceptional beachfront location on Collins Avenue, providing stunning ocean views and easy access to the beach. Guests appreciate the proximity to local shops, restaurants and amenities, which allows for convenient exploration of the area on foot. The well-maintained facilities, clean lobby and spacious rooms with magical sea views accentuate the allure of its seaside setting.
The breakfast service, though yielding some positive remarks about the coffee, generally falls short due to limited variety and high costs. Many guests have expressed dissatisfaction with the current renovation setup, which has led to a constrained breakfast experience. Similar mixed feedback is reported for dinner with some guests enjoying the 305 Kitchen’s offerings and cocktails, while others are disappointed by closures, high prices and inconsistent food quality.
Rooms at the hotel receive varied reviews. Positive feedback highlights the spaciousness and beautiful ocean views, as well as unique setups with two-bedroom and two-bathroom configurations. However, many guests have noted issues with outdated decor, maintenance problems and cleanliness concerns. Improved upkeep and modernization of the rooms could significantly enhance guest satisfaction.
While the hotel exterior and beachside areas are appreciated for their cleanliness, the interior common areas and rooms have faced criticism for inconsistent housekeeping and maintenance issues. Nevertheless, some guests found their rooms to be clean and well-maintained, pointing to inconsistency in service standards.
The hotel staff receives commendations for their friendliness and helpfulness, especially from beach attendants, dining staff and certain front desk members. However, numerous reports mention instances of unprofessionalism and rude behavior from some staff members, including management, which detracts from the overall guest experience.
Wi-Fi service at the hotel is another area needing improvement, as guests frequently report weak and unreliable connections. The gym is under-equipped and in need of updates, although its availability is noted as a positive.
The pool area offers both pros and cons; guests appreciate the heated pool, ocean views and poolside services, yet many have been inconvenienced by ongoing renovations and cleanliness issues. The beach, however, is consistently praised for its well-maintained condition, beautiful scenery and family-friendly environment.
Parking at the The Sunny is a major point of contention among guests, who often find the additional costs, long walks and safety concerns problematic. Despite these issues, the overall value of the hotel is recognized.
In summary, The Sunny excels in its location and beachfront amenities while facing challenges in areas such as dining, room maintenance, cleanliness, Wi-Fi service and parking. Enhancements in these areas could significantly elevate the overall guest experience.