Best Western Okemos/East Lansing Hotel & Suites
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Summary of reviewsThe Best Western Okemos/East Lansing Hotel & Suites is highly regarded for its convenient location, nestled in a quiet and safe neighborhood just off the highway. Guests enjoy easy access to Michigan State University and local attractions, making it a preferred choice for visitors. The hotel's peaceful ambiance, along with the welcoming and attentive staff, ensures a comfortable stay. The complimentary breakfast stands out for its hearty selection and quality, with guests appreciating the variety of hot and cold options available. The breakfast area is kept clean and well-stocked, contributing to a positive start to the day.
The hotel impresses with its spacious and clean rooms, highlighting the modern décor and well-maintained facilities. Room amenities, such as mini kitchens and multiple televisions in suites, enhance comfort and convenience. While there are occasional suggestions for deeper cleaning, the overall cleanliness is commendable. The quiet environment and comfortable beds guarantee a restful night's sleep.
Exceptional staff service is a hallmark of the hotel, with the team consistently praised for their friendly and helpful attitude. Specific staff members are recognized for exceptional service across various areas, including check-ins, breakfast, and housekeeping.
The hotel’s 24/7 gym and well-maintained saltwater pool provide added value, offering guests a chance to exercise and unwind in a beautifully lit area. The pool, in particular, is a hit with families, who appreciate its size and well-kept condition, making it a favored spot for relaxation and family fun.
The hotel is ideal for families, offering spacious suites that easily accommodate larger groups. Family-friendly amenities and a lively atmosphere make it appealing for visitors with children. Guests consistently find the main beds comfortable, ensuring a pleasant sleeping experience.
Overall, the Best Western Okemos/East Lansing Hotel & Suites is a top choice for travelers seeking comfort, convenience, and quality service, especially those visiting for business, leisure, or family events.
Categories
The hotel impresses with its spacious and clean rooms, highlighting the modern décor and well-maintained facilities. Room amenities, such as mini kitchens and multiple televisions in suites, enhance comfort and convenience. While there are occasional suggestions for deeper cleaning, the overall cleanliness is commendable. The quiet environment and comfortable beds guarantee a restful night's sleep.
Exceptional staff service is a hallmark of the hotel, with the team consistently praised for their friendly and helpful attitude. Specific staff members are recognized for exceptional service across various areas, including check-ins, breakfast, and housekeeping.
The hotel’s 24/7 gym and well-maintained saltwater pool provide added value, offering guests a chance to exercise and unwind in a beautifully lit area. The pool, in particular, is a hit with families, who appreciate its size and well-kept condition, making it a favored spot for relaxation and family fun.
The hotel is ideal for families, offering spacious suites that easily accommodate larger groups. Family-friendly amenities and a lively atmosphere make it appealing for visitors with children. Guests consistently find the main beds comfortable, ensuring a pleasant sleeping experience.
Overall, the Best Western Okemos/East Lansing Hotel & Suites is a top choice for travelers seeking comfort, convenience, and quality service, especially those visiting for business, leisure, or family events.
Hotel for Honeymoon
This hotel features jacuzzi suites among its room options, providing a private and relaxing amenity that is highly desirable for a romantic couple's stay.
Dog Friendly Hotel
This hotel assigns guests traveling with dogs to specific dog-friendly wings and provides a grassy relief area on the property. Two dogs are allowed, up to 80 lbs for an additional fee.
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes
Yes
Should the dog owner notify you before checking in?
Not necessarily
Show more...Not necessarily
Hotel with Swimming Pool
The hotel features a well-maintained pool area suitable for both leisure and recreation. It is also tagged as having an indoor pool.
Indoor Pool
Business Hotel
This hotel provides business amenities. It offers essential services for business travelers.
Accessible Hotel
This hotel offers accessible rooms with roll-in showers, grab bars in the bathroom and by the toilet, and enough space to turn a chair. Accessible features include low bed height, flashing doorbells, and smooth flooring. The hotel has an accessible indoor pool with a lift. Public areas have wide main entrance doorways, step-free access, working elevators with Braille controls, lowered check-in desk, and lowered amenities. Accessible parking is available.
3-Star Hotel
This hotel offers standard accommodations with amenities such as free breakfast and a pool. It is located conveniently between Okemos and East Lansing.
Hotel with Indoor Pool
Features an indoor heated pool, complimentary breakfast, and suite options. Its location near Michigan State University and other attractions makes it a convenient choice for visitors.
Hotel with EV Charging Stations
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Gym
Guest Reviews
Nestled in a quiet and safe neighborhood, the Best Western Okemos/East Lansing Hotel & Suites is a gem for travelers looking for convenience and comfort. Its prime location, just off the highway, offers seamless access to a variety of dining options and shopping opportunities, as well as quick routes to Michigan State University, making it an ideal choice for visitors attending campus events or sports weekends. The hotel is situated in a well-kept area, providing a peaceful atmosphere conducive to a good night's rest. Guests praise the cleanliness and service quality, highlighting the welcoming and attentive staff. In addition to its strategic proximity to key destinations like the MSU campus and the expressway, the hotel provides a satisfying breakfast, enhancing the stay with an added layer of convenience. Whether for business or leisure, this hotel meets the needs of travelers seeking easy access to East Lansing’s attractions without compromising on comfort and quality.
Visitors to the Best Western Okemos/East Lansing Hotel & Suites consistently paint a positive picture of their breakfast experience. Guests frequently praise the variety and quality of the offerings, appreciating the hearty selection of hot options such as scrambled eggs, cheese omelets, and two types of sausages. There's something for everyone, whether you're seeking savory or sweet dishes, or need choices that accommodate different dietary restrictions.
Many reviewers highlight the attentiveness and friendliness of the staff, who ensure that the breakfast items are well-stocked and the dining area is clean. The breakfast bar is noted to be one of the nicest at a motel, with a self-serve setup providing flexibility for guests. The addition of multiple waffle makers is a hit, and the availability of coffee, juice, and milk adds to the convenience.
Though there are occasional mentions of items running out before the end of service, especially during weekdays, the overall sentiment is overwhelmingly positive. Guests appreciate the benefit of a complimentary breakfast which stands out in quality and variety, offering an excellent start to the day with plenty of seating. Beyond basic expectations, the breakfast is described as phenomenal, with ample choices that even children enjoy. Overall, the breakfast at this hotel is a valued part of the guest experience, contributing to a pleasant stay.
The Best Western Okemos/East Lansing Hotel & Suites consistently impresses guests with its spacious and clean rooms. Visitors appreciate the large room sizes and comfortable beds, which make for an enjoyable stay. Many highlight the suites' generous proportions, noting that they comfortably accommodate families. The modern décor and well-maintained facilities add to the overall pleasant experience.
While the rooms are generally considered clean and well-kept, a few guests mentioned minor areas that could benefit from a deeper cleaning, suggesting that attention to detail could enhance the cleanliness even further. Guests frequently praised the room amenities, such as mini kitchens and the availability of two televisions in larger suites, which added a touch of convenience and comfort.
The hotel's location is another plus, offering easy access to nearby restaurants and family-friendly attractions. Soundproofing in the rooms ensures a peaceful and quiet environment, contributing to a restful night's sleep. Despite the occasional comment about slightly high pricing, visitors found the overall value satisfactory due to the quality of service and the room experience.
The staff's friendliness and helpfulness were often highlighted, alongside the well-kept public areas such as the lobby, pool, and outdoor seating. Overall, the Best Western Okemos/East Lansing Hotel & Suites is a clean, comfortable, and conveniently located choice for travelers seeking spacious accommodations.
At the Best Western Okemos/East Lansing Hotel & Suites, the consensus among guests is that the beds provide an excellent level of comfort. The beds are described as comfortable and super comfy, providing a restful night's sleep. Guests consistently highlight the softness and comfort of the mattresses and pillows. While most reviews praise the beds in the hotel rooms, it's worth noting that the mattress of the sofa bed was not as well-received, being described as thin and uncomfortable, especially for children. Overall, guests can expect a pleasant sleeping experience on the main beds during their stay.
The 'Best Western Okemos/East Lansing Hotel & Suites' generally receives positive feedback regarding its cleanliness, with many guests complementing its clean and spacious rooms and well-maintained facilities. The hotel is consistently described as clean, quiet, and comfortable, providing a pleasant atmosphere for guests. The property itself is noted for being very clean, with upgrades contributing to a modern appearance. The front desk area is described as newer looking and the hotel as a whole seemed well cared for. Despite occasional minor issues such as stains on carpets and couches or overlooked spots in the bathrooms, guests often highlight the overall cleanliness of the rooms and bedding. In some areas, the hotel is reported to be exceptionally clean with no unpleasant smells or stains, contributing to a welcoming environment. The location off the highway is appreciated for its convenience, and even with pet-friendly accommodations, the cleanliness is commendable. Overall, guests find that cleanliness is a significant strength of this hotel, recommending it as a clean and quiet option for travelers.
The Best Western Okemos/East Lansing Hotel & Suites consistently receives high praise for its exceptional staff, as reflected in guest reviews. The front desk team and individuals like Kim are repeatedly noted for their welcoming nature and efficient service, facilitating smooth check-ins and check-outs. Guests appreciate the staff’s friendly and accommodating demeanor, with frequent mentions of their courteous and helpful attitude that extends to all areas of service, including housekeeping and breakfast maintenance.
Lisa stands out as particularly exceptional among the staff, with special mentions of a dedicated gentleman maintaining the breakfast area and a wonderful woman overseeing the breakfast service. Overall, guests commend the team for their attentiveness and eagerness to fulfill requests, such as accommodating late checkouts. The hotel’s employees consistently demonstrate excellent customer service, ensuring that every guest interaction is pleasant and well-handled. This unfailing commitment to service makes the staff a standout feature of the hotel, contributing significantly to guests' positive experiences during their stay.
The Best Western Okemos/East Lansing Hotel & Suites offers guests a well-equipped and functional gym experience. Travelers appreciate the workout area, noting the availability of a weight room that includes a wide variety of free weights and machines, ensuring an effective home away workout. The gym is conveniently open 24/7 to accommodate different schedules.
In addition to the gym facilities, the hotel provides access to a saltwater pool that receives mixed reviews regarding temperature but is often described as warm and clean. The pool, situated in the atria, impresses guests with its beautiful setting, enhanced by natural light and comfortable poolside furniture, adding to the appeal of both a refreshing swim and relaxation efforts. Overall, the gym and pool combination is deemed to be better than average, contributing positively to the hotel stay experience.
The pool at the Best Western Okemos/East Lansing Hotel & Suites frequently impresses guests, offering a blend of warmth and refreshing enjoyment. Families particularly sing praises about its ability to entertain and provide a fun escape for the kids, with many mentioning the well-maintained condition and beautiful decor of the surrounding pool area. The salt water pool adds a unique touch, enhancing the overall experience for visitors who appreciate its smooth feel. Not only does the pool receive accolades for its size and design, which is considered large and nicely portioned, it is also seen as a place where guests can unwind under sunny conditions, with convenient access providing the ease needed for family fun. Open until late in the evening, this pool serves as a delightful spot to round off a busy day, even for those energetic little ones. While there have been occasional mentions of temperature preferences and noise from other guests, the pool remains a highlight for many, offering a pleasing retreat with warm waters amidst a spacious and lovely pool area.
The Best Western Okemos/East Lansing Hotel & Suites is an ideal choice for families visiting the area, offering a child-friendly environment that caters to both relaxation and fun. Families find the spacious suites particularly accommodating, perfect for housing larger groups with room options that allow everyone a comfortable place to sleep. The hotel is bustling with activity, often hosting families and youth sports teams, giving it a lively atmosphere that's welcoming for children and teenagers. Kids love the pool, making it a favored spot for events like sleepovers. Parents appreciate the convenience of amenities like multiple televisions and access to the breakfast area for evening gatherings. Clean and spacious accommodations, combined with attentive staff, ensure a pleasant stay for families attending events like MSU graduations or visiting loved ones.
Location Show Map
Location
Breakfast
Many reviewers highlight the attentiveness and friendliness of the staff, who ensure that the breakfast items are well-stocked and the dining area is clean. The breakfast bar is noted to be one of the nicest at a motel, with a self-serve setup providing flexibility for guests. The addition of multiple waffle makers is a hit, and the availability of coffee, juice, and milk adds to the convenience.
Though there are occasional mentions of items running out before the end of service, especially during weekdays, the overall sentiment is overwhelmingly positive. Guests appreciate the benefit of a complimentary breakfast which stands out in quality and variety, offering an excellent start to the day with plenty of seating. Beyond basic expectations, the breakfast is described as phenomenal, with ample choices that even children enjoy. Overall, the breakfast at this hotel is a valued part of the guest experience, contributing to a pleasant stay.
Rooms
While the rooms are generally considered clean and well-kept, a few guests mentioned minor areas that could benefit from a deeper cleaning, suggesting that attention to detail could enhance the cleanliness even further. Guests frequently praised the room amenities, such as mini kitchens and the availability of two televisions in larger suites, which added a touch of convenience and comfort.
The hotel's location is another plus, offering easy access to nearby restaurants and family-friendly attractions. Soundproofing in the rooms ensures a peaceful and quiet environment, contributing to a restful night's sleep. Despite the occasional comment about slightly high pricing, visitors found the overall value satisfactory due to the quality of service and the room experience.
The staff's friendliness and helpfulness were often highlighted, alongside the well-kept public areas such as the lobby, pool, and outdoor seating. Overall, the Best Western Okemos/East Lansing Hotel & Suites is a clean, comfortable, and conveniently located choice for travelers seeking spacious accommodations.
Beds
Cleanliness
Staff
Lisa stands out as particularly exceptional among the staff, with special mentions of a dedicated gentleman maintaining the breakfast area and a wonderful woman overseeing the breakfast service. Overall, guests commend the team for their attentiveness and eagerness to fulfill requests, such as accommodating late checkouts. The hotel’s employees consistently demonstrate excellent customer service, ensuring that every guest interaction is pleasant and well-handled. This unfailing commitment to service makes the staff a standout feature of the hotel, contributing significantly to guests' positive experiences during their stay.
Gym
In addition to the gym facilities, the hotel provides access to a saltwater pool that receives mixed reviews regarding temperature but is often described as warm and clean. The pool, situated in the atria, impresses guests with its beautiful setting, enhanced by natural light and comfortable poolside furniture, adding to the appeal of both a refreshing swim and relaxation efforts. Overall, the gym and pool combination is deemed to be better than average, contributing positively to the hotel stay experience.
Pool
Family
Yes, Best Western Okemos/East Lansing Hotel & Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Best Western Okemos/East Lansing Hotel & Suites.
Yes, Best Western Okemos/East Lansing Hotel & Suites welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Best Western Okemos/East Lansing Hotel & Suites.
Yes, Best Western Okemos/East Lansing Hotel & Suites has a gym.
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