Sheraton Oklahoma City Downtown Hotel
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Summary of reviewsSheraton Oklahoma City Downtown Hotel is highly praised for its exceptional location in the heart of the city, providing guests easy access to popular attractions such as the Bricktown district and the Paycom Center. This convenience makes it an ideal choice for those attending concerts, sports events, or exploring downtown's dynamic atmosphere. Guests frequently commend the hotel for its efficient services, including valet parking and swift check-in/out processes, creating a seamless blend of accessibility and comfort.
The staff at the hotel consistently receive accolades for their friendliness and professionalism. Guests appreciate the welcoming and accommodating environment cultivated by the team, with special mentions of the exceptional customer service and helpfulness of the concierge and valet staff. These positive interactions significantly enhance the overall experience, ensuring a pleasant stay.
The breakfast offerings receive mixed reviews, with positive comments focusing on the variety and value of the buffet. Attentive servers and delightful dishes in the lounge contribute to an overall satisfying meal experience when at its best. However, some guests have noted inconsistencies in food quality and temperature, and there are occasional issues with overdone bacon.
Rooms at the hotel provide a mixed experience. The comfort of the beds is frequently highlighted, though room sizes and layouts vary. Some guests point out outdated features, noise issues, and cleanliness lapses, particularly in the bathrooms. The question of value for money arises due to signs of wear and tear, suggesting room for improvement in maintenance and renovation efforts.
Cleanliness receives mixed feedback, yet many guests find the rooms and pool area clean and comfortable. Aging features and issues like stained carpets and a moldy smell are noted by some, albeit without overshadowing the ease of movement the hotel's convenient location provides.
Parking is mostly convenient, with direct access to the hotel via a bridge. The affordable fee of $10 per night and 24-hour ticket system cater to many visitors' needs, although larger vehicles may find the garage tight. Some guests find the parking setup somewhat confusing, which could benefit from improved signage.
In summary, Sheraton Oklahoma City Downtown Hotel is a popular choice for its prime location, friendly staff, and convenient services. While there are areas for improvement, particularly concerning room conditions and breakfast consistency, the hotel generally facilitates a satisfying stay for its guests.
Categories
The staff at the hotel consistently receive accolades for their friendliness and professionalism. Guests appreciate the welcoming and accommodating environment cultivated by the team, with special mentions of the exceptional customer service and helpfulness of the concierge and valet staff. These positive interactions significantly enhance the overall experience, ensuring a pleasant stay.
The breakfast offerings receive mixed reviews, with positive comments focusing on the variety and value of the buffet. Attentive servers and delightful dishes in the lounge contribute to an overall satisfying meal experience when at its best. However, some guests have noted inconsistencies in food quality and temperature, and there are occasional issues with overdone bacon.
Rooms at the hotel provide a mixed experience. The comfort of the beds is frequently highlighted, though room sizes and layouts vary. Some guests point out outdated features, noise issues, and cleanliness lapses, particularly in the bathrooms. The question of value for money arises due to signs of wear and tear, suggesting room for improvement in maintenance and renovation efforts.
Cleanliness receives mixed feedback, yet many guests find the rooms and pool area clean and comfortable. Aging features and issues like stained carpets and a moldy smell are noted by some, albeit without overshadowing the ease of movement the hotel's convenient location provides.
Parking is mostly convenient, with direct access to the hotel via a bridge. The affordable fee of $10 per night and 24-hour ticket system cater to many visitors' needs, although larger vehicles may find the garage tight. Some guests find the parking setup somewhat confusing, which could benefit from improved signage.
In summary, Sheraton Oklahoma City Downtown Hotel is a popular choice for its prime location, friendly staff, and convenient services. While there are areas for improvement, particularly concerning room conditions and breakfast consistency, the hotel generally facilitates a satisfying stay for its guests.
Hotel Taking Steps Towards Sustainability
As a Marriott property, this hotel follows Marriott's 'Serve 360: Doing Good in Every Direction' sustainability and social impact strategy. This strategy encompasses efforts to reduce environmental impact through responsible operations and resource management.
Dog Friendly Hotel
This hotel is pet-friendly.
Dogs Stay Free
Hotel with Free Wi-Fi
The Sheraton provides free Wi-Fi. Its downtown location offers easy access to attractions, and the reliable internet service caters to guests needing to work or stream content.
Business Hotel
This hotel is located in the Business District. It provides a luxurious setting for events and offers views of the city skyline.
Hotel with Parking
This hotel offers secure parking options for guests. Its downtown location allows easy access to various attractions, making it suitable for visitors exploring the city by car.
Accessible Hotel
The hotel offers specific accessibility features including a ceiling hoist, closed captioned TV, and visual alarms in hallways. It also provides a step-free entrance, ensuring ease of access for guests.
4-Star Hotel
The Sheraton offers a reliable and comfortable experience with spacious rooms, an outdoor pool, and a convenient location near the convention center. Its amenities and services cater to a wide range of travelers.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool with sun loungers, providing a refreshing escape in the downtown area.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Rooftop Pool Outdoor Pool
Hotel with Gym
Hotel where Dogs Stay Free
Hotel with Rooftop Pool
Guest Reviews
Sheraton Oklahoma City Downtown Hotel boasts an enviable location right in the heart of the city. Its perfect positioning makes it a prime choice for those looking to immerse themselves in the vibrant downtown atmosphere. The hotel is conveniently located within walking distance of popular attractions like the Bricktown district, which offers an array of entertainment and dining options. Guests find it easy to access local venues, such as the Paycom Center, making it an ideal spot for concert-goers or sports enthusiasts.
Visitors appreciate the safety and ease of navigating the area, coupled with the hotel’s efficient services, such as valet parking and quick check-in/out processes. The property provides a seamless blend of accessibility and comfort, enhancing the overall experience. Guests frequently commend the friendly and helpful staff, contributing to a pleasant and welcoming environment.
With a combination of great service, views of the city, and proximity to numerous attractions, Sheraton Oklahoma City Downtown Hotel consistently receives high praise for its unbeatable location. Whether for business, leisure, or events, it is a top choice for those looking to be at the center of Oklahoma City's action.
The Sheraton Oklahoma City Downtown Hotel receives mixed reviews regarding its breakfast offerings. On the positive side, many guests appreciate the breakfast buffet for its variety and good value. The buffet is noted for being well-stocked with a range of foods, and servers are attentive, often ensuring guests have hot coffee and juice with their meals. Some reviews highlight the deliciousness of the dishes served in the lounge, particularly the steak with asparagus and potatoes. However, not all experiences are as favorable. Some guests find the breakfast quality mediocre, with concerns about pricing, and there are mentions of food temperature issues, such as dishes arriving almost cold. Bacon quality varies, with occasional reports of it being overdone. Despite some inconsistencies, when the breakfast experience is at its best, guests seem to enjoy both the food and the service.
The Sheraton Oklahoma City Downtown Hotel offers a mixed experience for travelers when it comes to its rooms. Guests widely appreciate the comfort of the beds, often noting them as a highlight of their stay. Room sizes vary, with some guests finding them spacious and adequately sized, though smaller accommodations are also mentioned. However, the hotel rooms face several criticisms that cannot be overlooked. Many guests feel that the rooms and bathrooms are outdated, with comments about small and uncomfortable bathroom layouts. Cleanliness is another issue, with stained carpets and walls frequently noted, as well as cleanliness lapses in the bathrooms. Noise seems to be a persistent problem, both from the hallway and neighboring rooms. The hotel also seems to struggle with overall maintenance, as signs of wear and tear like peeling bed frames and worn-out fixtures appear in reviews. Considering the price points, some guests question the value for money, especially when additional costs such as parking are factored in.
Sheraton Oklahoma City Downtown Hotel receives mixed reviews regarding cleanliness, albeit with a leaning towards positive notes. Guests have appreciated the clean rooms, emphasizing the cleanliness of the accommodations and comfortable bedding. The pool, though described as small, was also noted for its cleanliness, making it a pleasant spot for relaxation. However, some visitors have pointed out areas needing improvement due to aging features. Concerns were raised over stained carpets and a noticeable mold smell in the bath water. Despite these issues, the hotel offers a location that's convenient for access, allowing for ease of movement in and out of the establishment.
The staff at the Sheraton Oklahoma City Downtown Hotel consistently earns praise for their friendliness and professionalism. Guests highlight the welcoming and accommodating nature of the team, with particular commendations for their exceptional customer service. The concierge stands out for being particularly helpful and kind, contributing to a positive experience. Additionally, other staff members, such as Gary the valet, receive individual mentions for their excellence. Visitors frequently note how the staff contributes to an enjoyable stay by providing information about local happenings and assisting with various needs. The positive interactions from check-in to overnight service seem consistent, ensuring guests a restful and pleasant environment.
Sheraton Oklahoma City Downtown Hotel mostly provides convenient access to parking with some notable aspects for visitors to consider. The parking facility is attached to the hotel through a bridge, allowing easy direct access, which many guests find beneficial during their stay. The system operates on a 24-hour ticket basis, charging a reasonable fee of $10 per night. Despite the convenience of location, some guests find the garage tight, especially for larger vehicles like trucks. Additionally, the parking system has been described by a few as confusing, hinting at a need for better signage or instructions. Being owned by the city, the parking situation comes with the expectation of negotiating limited space typical for a downtown area. Overall, while there are areas for improvement, the parking arrangements suit many visitors' needs given the central locale.
Location Show Map
Location
Visitors appreciate the safety and ease of navigating the area, coupled with the hotel’s efficient services, such as valet parking and quick check-in/out processes. The property provides a seamless blend of accessibility and comfort, enhancing the overall experience. Guests frequently commend the friendly and helpful staff, contributing to a pleasant and welcoming environment.
With a combination of great service, views of the city, and proximity to numerous attractions, Sheraton Oklahoma City Downtown Hotel consistently receives high praise for its unbeatable location. Whether for business, leisure, or events, it is a top choice for those looking to be at the center of Oklahoma City's action.
Breakfast
Rooms
Cleanliness
Staff
Parking
Yes, Sheraton Oklahoma City Downtown Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Sheraton Oklahoma City Downtown Hotel.
Yes, Sheraton Oklahoma City Downtown Hotel welcomes dogs.
Yes, parking facilities are available at Sheraton Oklahoma City Downtown Hotel.
Yes, Sheraton Oklahoma City Downtown Hotel has a gym.
Location Show Map
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