Hilton Zurich Airport
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Summary of reviewsThe Hilton Zurich Airport is highly commended for its exceptional location and convenient access to Zurich Airport, coupled with a reliable and free shuttle service, making it a prime choice for travelers with early flights or layovers. Its proximity to a railway station further enhances its connectivity to Zurich and beyond. While some note high room costs, the spacious and clean rooms, many offering stunning views, are appreciated for their comfort and value. The peaceful atmosphere away from the bustling city center, along with perks like complimentary train tickets to downtown Zurich and potential upgrades to the executive lounge, add to its appeal.
Guests generally praise the breakfast for its extensive, high-quality buffet, noting terms like "delicious" and "amazing." However, a few critiques about high prices and occasional monotony in offerings are mentioned. The dinner experience is similarly positive with diners enjoying the varied and tasty menu, though some find prices steep and options limited.
Room reviews reflect a blend of satisfaction and criticism. Positives include spaciousness, cleanliness and comfortable king-size beds with modern facilities. However, notable issues such as dated decor, noisy air conditioning and small bathrooms detract from the experience. Despite these, the staff's helpfulness and friendliness often mitigate guests' overall impression.
Cleanliness receives mixed reviews. While many laud the clean rooms and public areas, some point out significant concerns like dirty carpets, mold and outdated facilities. The staff generally receive high marks for their courteous and attentive service, though occasional instances of understaffing and unpreparedness are noted.
Parking is a mixed bag; guests appreciate the availability of private spaces but find the fees excessively high. Beds are widely praised for their comfort and quality with king-size options and firm mattresses highlighted, even though a few find them smaller than expected.
In summary, the Hilton Zurich Airport offers a convenient and comfortable option for travelers with standout location benefits and generally positive service and amenities, though it could benefit from updates in certain areas and reduced costs in others.
Categories
Guests generally praise the breakfast for its extensive, high-quality buffet, noting terms like "delicious" and "amazing." However, a few critiques about high prices and occasional monotony in offerings are mentioned. The dinner experience is similarly positive with diners enjoying the varied and tasty menu, though some find prices steep and options limited.
Room reviews reflect a blend of satisfaction and criticism. Positives include spaciousness, cleanliness and comfortable king-size beds with modern facilities. However, notable issues such as dated decor, noisy air conditioning and small bathrooms detract from the experience. Despite these, the staff's helpfulness and friendliness often mitigate guests' overall impression.
Cleanliness receives mixed reviews. While many laud the clean rooms and public areas, some point out significant concerns like dirty carpets, mold and outdated facilities. The staff generally receive high marks for their courteous and attentive service, though occasional instances of understaffing and unpreparedness are noted.
Parking is a mixed bag; guests appreciate the availability of private spaces but find the fees excessively high. Beds are widely praised for their comfort and quality with king-size options and firm mattresses highlighted, even though a few find them smaller than expected.
In summary, the Hilton Zurich Airport offers a convenient and comfortable option for travelers with standout location benefits and generally positive service and amenities, though it could benefit from updates in certain areas and reduced costs in others.
Hotel with Parking
Parking is mentioned as an available amenity at this hotel.
EV charging stations
Accessible Hotel
This hotel provides wheelchair-friendly rooms with wheelchair-accessible bathrooms. Its facilities include wheelchair-accessible public washrooms, concierge desk, van parking, paths to elevators, registration desk, fitness center, meeting spaces/business center, on-site restaurant, and lounge. Assistive listening devices are also available.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Hilton Zurich Airport is highly regarded for its exceptional location, particularly for travelers needing easy access to flights. Situated very close to Zurich Airport, the hotel offers unparalleled convenience for those in transit or on early flights with many guests highlighting the ease of getting to and from the airport. The free shuttle service further enhances its appeal, providing a hassle-free connection.
Moreover, the hotel's proximity to a railway station makes travel and connectivity to other parts of Zurich and beyond straightforward and efficient. While the cost for a single room is noted by some as being high, the overall facilities, including spacious and modern rooms with great views, provide excellent value. Guests often mention the comfort and cleanliness of the rooms and the friendliness of the staff, making for a pleasant stay.
The location is not only convenient for airport access but also offers a peaceful alternative to the more chaotic city center of Zurich. With additional perks such as a complimentary train ticket to downtown Zurich and an upgrade to the executive lounge for some guests, Hilton Zurich Airport stands out as a highly convenient, comfortable and well-positioned option for travelers.
Guests at the Hilton Zurich Airport have shared varied opinions about the breakfast offerings at the hotel. Many have praised it as excellent and fantastic, often highlighting the extensive buffet with numerous options and the high quality of the products. Words like delicious, amazing and pleasantly surprising were frequently used with some appreciating the complete and varied selection available. An early complimentary breakfast for early risers was noted as a positive feature.
However, there are a few critiques. Some guests felt that the breakfast was too expensive for what was offered with specific mentions of high prices for the meal and coffee. A few reviews pointed out that the breakfast menu could be monotonous and that certain expectations for a four-star establishment weren't fully met. Additionally, there were comments about the abrupt ending time at 10 am and that the dining area furnishings were somewhat outdated.
Overall, while the majority of reviews commend the Hilton Zurich Airport for its rich and high-quality breakfast offerings, there are some areas noted for potential improvement, particularly concerning cost and variety.
The dinner experience at the Hilton Zurich Airport is generally positive with guests frequently complimenting the quality and taste of the food. Many diners enjoyed delicious meals and found the food to be of good quality. The restaurant offers a varied menu, catering to different tastes, although some noted that many items are cheese-heavy. However, a few guests found the menu to be less than brilliant and mentioned that the options were limited.
Despite the occasional critique regarding the selection, many diners were satisfied with the half board offer, appreciating its good quality. On the downside, the restaurant's prices were mentioned as being exorbitantly high by several visitors with some opting out of dining there due to the cost or because the restaurant was crowded. Nonetheless, those who did dine at the Hilton Zurich Airport generally had positive experiences with the food served.
Hilton Zurich Airport offers a mixed bag when it comes to the guest experience in their rooms. On the positive side, many guests appreciate the spaciousness and cleanliness of the rooms. Comfortable king-size beds and modern facilities also seem to be highlights, ensuring a restful night's sleep with rooms that can be impressively dark and quiet. Some rooms come with appealing contemporary furnishings and even the executive suites receive mentions for their quality.
However, the hotel struggles with significant criticisms regarding its dated and tired rooms. Many guests note that the furnishings and overall design do not meet the expected standards for a Hilton-branded hotel with some rooms appearing old and in need of renovation. Issues like noisy air conditioning, old and bumpy mattresses and broken light switches detract from the overall comfort. Bathrooms, in particular, receive frequent complaints for being too small and outdated with some guests mentioning old bathtubs and limited space.
Additionally, some rooms suffer from temperature control issues and noise and the inability to open windows adds to the discomfort. Despite these issues, the hotel's staff often receive positive remarks for their helpfulness and caring attitude, which somewhat mitigates the overall experience. Overall, while the Hilton Zurich Airport has the potential for a comfortable stay, it is evident that updates and improvements are necessary to meet guest expectations more consistently.
Guests at the Hilton Zurich Airport consistently praised the comfort of the beds with many highlighting their good quality and firmness. Reviewers frequently described the beds as very comfortable, noting the king-size options in particular. The hotel's mattresses were also commended for being firm yet still providing a comfortable sleep experience. Pillows received positive mentions too, contributing to the overall comfort. However, a few guests mentioned that the beds were smaller and less comfortable than expected. Despite these occasional remarks, most feedback emphasized the impressive comfort and quality of the bedding provided.
The Hilton Zurich Airport receives mixed reviews regarding its cleanliness. Many guests appreciate its convenient location with a free airport shuttle that works efficiently. Positive feedback highlights clean rooms, bathrooms and overall hotel areas. Guests also enjoy good views and comfortable accommodations. However, some reviews point out serious concerns: comments about poor cleanliness, especially in bathrooms, outdated facilities and unhygienic conditions such as old carpets, mold and dirty windows. Specific issues include broken glass found in rooms and greasy tables, along with an unappealing and run-down atmosphere. Some guests reported inadequately cleaned rooms and unaddressed maintenance problems like squashed insects and residues in bathrooms.
The staff at Hilton Zurich Airport receive a range of feedback, predominantly highlighting their friendly and helpful nature. Many guests find the front desk and reception employees to be particularly welcoming and attentive. Consistent comments mention that the staff are courteous, pleasant and make every effort to assist guests with their needs. In several instances, the staff's promptness and politeness stand out, contributing positively to the overall guest experience.
However, not all feedback is positive. Some guests have noted issues with understaffing at the reception, leading to long queues during check-in and check-out processes. There are occasional mentions of employees being unprepared or lacking knowledge about the hotel's loyalty programs, which has caused inconvenience for guests expecting loyalty benefits. While the majority of reviews praise the staff for their friendliness and helpfulness, there are sporadic complaints about rudeness and a lack of courtesy.
Despite the mixed reviews, the general sentiment suggests that when the staff at Hilton Zurich Airport are attentive and on point, they significantly enhance the guest experience with their amiable and supportive nature.
Guests at Hilton Zurich Airport have mixed feelings about the parking situation. On one hand, they appreciate the private and plentiful parking spaces, which adds convenience for those driving in. However, many find the parking fees excessively high with charges typically around 35 Swiss francs per night, which some consider too steep. Despite staying at the hotel, guests still incur these parking costs, leading to disappointment among several reviewers. After raising concerns, some guests managed to slightly reduce the parking fee to 32 francs for 24 hours, though this adjustment didn't fully alleviate their discontent.
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Location
Moreover, the hotel's proximity to a railway station makes travel and connectivity to other parts of Zurich and beyond straightforward and efficient. While the cost for a single room is noted by some as being high, the overall facilities, including spacious and modern rooms with great views, provide excellent value. Guests often mention the comfort and cleanliness of the rooms and the friendliness of the staff, making for a pleasant stay.
The location is not only convenient for airport access but also offers a peaceful alternative to the more chaotic city center of Zurich. With additional perks such as a complimentary train ticket to downtown Zurich and an upgrade to the executive lounge for some guests, Hilton Zurich Airport stands out as a highly convenient, comfortable and well-positioned option for travelers.
Breakfast
However, there are a few critiques. Some guests felt that the breakfast was too expensive for what was offered with specific mentions of high prices for the meal and coffee. A few reviews pointed out that the breakfast menu could be monotonous and that certain expectations for a four-star establishment weren't fully met. Additionally, there were comments about the abrupt ending time at 10 am and that the dining area furnishings were somewhat outdated.
Overall, while the majority of reviews commend the Hilton Zurich Airport for its rich and high-quality breakfast offerings, there are some areas noted for potential improvement, particularly concerning cost and variety.
Dinner
Despite the occasional critique regarding the selection, many diners were satisfied with the half board offer, appreciating its good quality. On the downside, the restaurant's prices were mentioned as being exorbitantly high by several visitors with some opting out of dining there due to the cost or because the restaurant was crowded. Nonetheless, those who did dine at the Hilton Zurich Airport generally had positive experiences with the food served.
Rooms
However, the hotel struggles with significant criticisms regarding its dated and tired rooms. Many guests note that the furnishings and overall design do not meet the expected standards for a Hilton-branded hotel with some rooms appearing old and in need of renovation. Issues like noisy air conditioning, old and bumpy mattresses and broken light switches detract from the overall comfort. Bathrooms, in particular, receive frequent complaints for being too small and outdated with some guests mentioning old bathtubs and limited space.
Additionally, some rooms suffer from temperature control issues and noise and the inability to open windows adds to the discomfort. Despite these issues, the hotel's staff often receive positive remarks for their helpfulness and caring attitude, which somewhat mitigates the overall experience. Overall, while the Hilton Zurich Airport has the potential for a comfortable stay, it is evident that updates and improvements are necessary to meet guest expectations more consistently.
Beds
Cleanliness
Staff
However, not all feedback is positive. Some guests have noted issues with understaffing at the reception, leading to long queues during check-in and check-out processes. There are occasional mentions of employees being unprepared or lacking knowledge about the hotel's loyalty programs, which has caused inconvenience for guests expecting loyalty benefits. While the majority of reviews praise the staff for their friendliness and helpfulness, there are sporadic complaints about rudeness and a lack of courtesy.
Despite the mixed reviews, the general sentiment suggests that when the staff at Hilton Zurich Airport are attentive and on point, they significantly enhance the guest experience with their amiable and supportive nature.
Parking
No, Hilton Zurich Airport doesn't have any pool.
No, a spa isn't available at Hilton Zurich Airport.
Yes, Hilton Zurich Airport welcomes dogs.
Yes, parking facilities are available at Hilton Zurich Airport.
Yes, Hilton Zurich Airport has a gym.
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