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Summary of reviewsGrand Hotel d'Orange, BW Signature Collection, commands an exceptional location right in the heart of Orange, offering guests a serene, pedestrian-friendly setting amidst the historic center. The hotel's proximity to the ancient Roman theater, local eateries and shops, combined with ease of access from the highway, makes it an ideal choice for exploring the city's cultural charms. Parking facilities are an added convenience in this central locale.
The dining experiences at the hotel are generally lauded. Breakfast, featuring a variety of local and homemade products, is enjoyed for its quality and charm with options to dine on a terrace or in a conservatory-style setting. Dinner is particularly celebrated with excellent cuisine served in a beautiful courtyard, adding to a memorable dining experience. Gourmet-quality dishes, attentive staff and reasonable prices are emphasized, although areas for improvement include faster-than-expected service, limited bar offerings and some restrictions on vegan and gluten-free options.
Rooms are appreciated for their comfort, cleanliness and spaciousness. Guests value the tasteful decor and modern updates, as well as soundproofing that ensures a restful stay. While some rooms might feel a bit small, they are well-equipped and maintained. The hotel's cleanliness extends to all areas with special mentions for the spotless accommodations and well-kept shared spaces, though occasional minor issues are noted.
The staff at Grand Hotel d'Orange receive consistent praise for their professionalism, friendliness and attentiveness, significantly enhancing the guest experience. Language proficiency and helpful service are standout points that contribute positively to the hotel's welcoming atmosphere.
WiFi experiences are mixed with some guests enjoying excellent connectivity, while others face challenges with weak signals and access issues. The spa facilities are a pleasant and well-received bonus, featuring a cozy area with a sauna, steam room and jacuzzis, despite some occasional maintenance issues.
The outdoor pool, though small, is a nice feature appreciated for its design and heated water in cooler months. Cleanliness and temperature of the pool see some criticisms but overall, it adds to the hotel's relaxing amenities. Parking is another mixed territory with secure options and valet service praised, yet some logistical challenges and additional costs noted.
Families find the hotel accommodating with cozy family rooms and multilingual staff, though specific kid-focused activities aren't mentioned. The comfortable beds are a standout feature, frequently highlighted by guests for their quality, ensuring restful nights.
Overall, Grand Hotel d'Orange, BW Signature Collection, excels with its prime location, excellent dining, clean and comfortable accommodations and friendly staff, making it a top choice for visitors looking to explore Orange. Show more
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Categories
Hotel near Golf Courses
Located in Orange, it provides access to Golf d'Orange, a 9-hole course.
Historic Hotel
Located in Orange, this hotel provides easy access to the town's Roman ruins, including the ancient theatre. The hotel offers comfortable accommodations with a touch of local history.
Dog Friendly Hotel
This hotel welcomes both dogs and cats for an additional fee. It offers a comfortable and convenient stay for pet owners. It also offers amenities such as golf, a hot tub and a spa.
Hotel with Swimming Pool
Located in the historic center, this 4-star hotel features a seasonal outdoor swimming pool, a wellness center with a Jacuzzi and Hammam, and a restaurant. It offers refined design and old-fashioned charm, close to the city's main attractions.
Outdoor Pool
Hotel with Parking
Located in the city center, this hotel offers convenient access and parking facilities. Guests have specifically highlighted the helpful staff who assisted with parking arrangements during a complicated event.
4-Star Hotel
This 4-star hotel, nestled in a former 18th-century mansion, combines refined design and old-fashioned charm. It offers 40 rooms with quality bedding, a dressing room, and a mini bar. Guests can enjoy the outdoor pool, steam room, and on-site dining, as well as its central location near the ancient theater.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor swimming pool, and a wellness center. Located in an 18th-century residence in the historic center, it provides a blend of charm and relaxation.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Room Types
Classic Queen RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The unit offers 1 bed.
Junior King SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a TV, as well as city views. The unit has 1 bed.
Standard Room - Non-SmokingThe single room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath or a shower and a hairdryer. The single room offers a minibar, a tea and coffee maker, a wardrobe, a TV, as well as city views. The unit has 1 bed.
Superior King Room - Non-SmokingAir conditioning, a minibar and a tea and coffee maker are offered in this double room. The unit has 1 bed.
Deluxe King Room with Balcony - Non-SmokingThe double room features air conditioning, a minibar, as well as a terrace and a balcony. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Situated right in the heart of Orange, the Grand Hotel d'Orange, BW Signature Collection boasts an exceptional and convenient location that many travelers appreciate. Nestled amid the historic center, this charming hotel finds itself just steps away from the ancient Roman theater, enchanting eateries and lively local shops. Visitors frequently highlight its central yet tranquil setting, making it an ideal spot for those looking to explore the city's historic and cultural offerings on foot.
The hotel enjoys a prime location on a quiet, pedestrian-friendly square. Despite its central position, guests often mention the serene ambiance, perfect for a restful stay while being immersed in the vibrant city life. Additionally, it offers easy accessibility from the highway, making it a suitable choice for those on their way to southern destinations.
Many reviews also emphasize the convenience of parking facilities, which is a significant benefit in such a central locale. Overall, its perfect placement, combined with the historic charm and superb amenities, makes the Grand Hotel d'Orange a top choice for travelers seeking to discover all that this beautiful city has to offer.
Breakfast
The breakfast experience at Grand Hotel d'Orange, BW Signature Collection, is generally praised for its quality and variety. Guests frequently highlight the extensive and hearty nature of the offerings with many describing the breakfast as very good, excellent or even superb. A notable aspect is the inclusion of local and homemade products, which are often mentioned positively. The buffet, described as rich and plentiful, adds to the overall satisfaction of the meal. The option to enjoy breakfast on the charming terrace or in a conservatory-style restaurant enhances the dining experience.
However, some guests express concerns about specific aspects of the breakfast. Several reviews point out that the breakfast can be expensive relative to its quality with limited variety and some items missing or not up to standard. Criticisms include dry bread, strange scrambled eggs and an overall disorganized setup that could benefit from more attention to detail, particularly in refilling and clearing tables.
Despite these drawbacks, the breakfast generally receives favorable feedback for its delicious, well-prepared offerings and the pleasant atmosphere in which it is served.
Dinner
Grand Hotel d'Orange, BW Signature Collection boasts an outstanding dining experience that has left guests highly impressed. The hotel's restaurant frequently earns accolades for its excellent cuisine with many diners enjoying delicious and well-presented dishes that include a variety of options from appetizers to desserts. The quality of the food is consistently praised with terms like "fantastic," "delicious," and "exquisite" frequently appearing in guest reviews.
Guests are particularly delighted by the opportunity to dine in the beautiful courtyard, which is enhanced by pleasant, calm and beautifully lit surroundings. This outdoor dining experience adds to the charm of the meals, making it a memorable part of their stay.
The restaurant's menu is praised for being comprehensive and reflective of high culinary standards, often being compared to gourmet establishments. Moreover, the value for money is highlighted with guests appreciating both the prix fixe menus and the reasonably priced offerings on the terrace. Special occasions like wedding anniversaries have been celebrated with exceptional meals, demonstrating the restaurant's ability to make events memorable.
Staff efficiency and courteous service are additional high points with the Maitre d’ and other personnel often mentioned for their attentiveness and care. There is, however, a note about the dinner service being a bit fast and the Maitre d' occasionally seeming overwhelmed when busy.
However, some areas for improvement are noted. The bar's offerings have been described as insufficient for a 4-star hotel and the vegan and gluten-free options are limited. There have also been comments about the restaurant being closed on Sunday nights, which some guests found inconvenient. Despite these minor drawbacks, the overall dining experience at the hotel's restaurant is highly recommended, making it a standout feature of the Grand Hotel d'Orange.
Rooms
Grand Hotel d'Orange, part of the BW Signature Collection, offers a variety of rooms that are generally well-received by guests for their comfort and cleanliness. Many reviewers highlight the spaciousness of the rooms and bathrooms, often mentioning large beds and ample amenities. The decorative aspects of the rooms are frequently praised with guests appreciating the tasteful and modern updates. Soundproofing is another strong point, ensuring a quiet and restful stay despite the hotel's central location.
Several reviews note the very clean conditions of the rooms with consistent mentions of well-maintained facilities and spotless environments. Particular rooms come with extra perks like balconies overlooking pedestrian squares, private terraces or large dressing areas, adding to the charm and functionality of the accommodation.
However, some guests find the size of certain rooms to be on the smaller side with a few comments about tiny or tight spaces. Despite this, even the smaller rooms are noted to be well-equipped and comfortable. There are also occasional mentions of rooms that are not as clean as expected.
Overall, guests of the Grand Hotel d'Orange appreciate the beautiful, spacious and comfortable rooms, making it a pleasant choice for a stay in the city.
Beds
Visitors to the Grand Hotel d'Orange, BW Signature Collection, frequently highlight the comfort of the hotel's beds in their reviews. Many guests describe the beds as very comfortable, spacious and equipped with excellent bedding. The terms super comfortable and top-notch bedding often appear, indicating high satisfaction with the sleep quality provided. King-size beds and exceptionally large beds add to the appeal, making for a restful night's sleep. Some reviewers did note occasional issues such as squeaky bed frames, firmness preferences and cleanliness. However, the overwhelming consensus points towards the beds being a standout feature of their stay, complemented by the comfort of the rooms overall.
Cleanliness
Nestled in the heart of Orange, the Grand Hotel d'Orange, BW Signature Collection impresses guests with its unwavering commitment to cleanliness and comfort. Perfectly clean facilities and spotless rooms are frequently highlighted, creating a lasting impression of a meticulously maintained establishment. Crisp bed linens and fresh, tasteful decor add to the immaculate appeal of the spacious accommodations, ensuring a pleasant and comfortable stay.
Visitors often praise the overall cleanliness of the hotel's rooms and shared spaces, extending even to the pristine pool area. The hotel's attention to detail is evident with nothing looking tired or out of place. The pleasant ambiance of the clean, renovated spaces is complemented by excellent soundproofing, toiletries from L'Occitane and well-maintained bathrooms.
However, a few minor issues were noted, such as occasional mold in the shower and slight signs of aging in certain areas. Some guests also mentioned the need for improved bathroom maintenance and expressed concerns over the cleanliness of the pool and spa areas. Despite these isolated incidents, the general consensus is that the Grand Hotel d'Orange takes exceptional care of its cleanliness, ensuring a serene and delightful experience for all visitors.
Staff
The staff at Grand Hotel d'Orange, BW Signature Collection consistently receive high praise from guests. Described as very attentive, welcoming and incredibly friendly, the team leaves a lasting positive impression on visitors. The professionalism, competence and politeness of the staff are often highlighted with many reviewers emphasizing their helpfulness and accommodating nature. Guests appreciate the warm reception and the staff's readiness to assist, making their stay both comfortable and enjoyable. Additionally, reviews frequently mention the excellent service provided at the reception and throughout the hotel with particular commendation for their friendliness, attentiveness and dedication to ensuring a pleasant experience. The overall consensus is that the staff are a standout feature, often referred to as fantastic, perfect and exceptionally friendly, contributing significantly to the hotel's welcoming atmosphere.
Wi-Fi
The WiFi experience at the Grand Hotel d'Orange, BW Signature Collection, has been varied according to guest reviews. Many guests reported a good internet connection, particularly highlighting excellent WiFi in some rooms. However, this is juxtaposed with comments about mediocre connectivity and occasional poor signals that led to frequent disconnections. A recurring issue noted by guests was the difficulty in accessing the wifi in certain rooms with some mentioning that it was only available when standing by the door. Despite instances of the WiFi letting them down, the hotel's WiFi service has received positive remarks with some describing it as top-notch and expressing no complaints about it. Overall, while some have faced challenges with connectivity, others have found the WiFi satisfactory and reliable.
Spa
Guests at the Grand Hotel d'Orange, BW Signature Collection have generally positive experiences with the hotel's spa facilities. The spa is described as a cozy and pleasant area, featuring a small outdoor pool, two hot tubs, a Finnish sauna and a steam room. The jacuzzi is particularly well-received with guests praising its cleanliness and how friendly the staff are. Visitors appreciate the free access to the jacuzzi and many find the spa to be a fantastic and wonderful extra bonus during their stay.
However, there are some areas for improvement. There have been multiple mentions of the sauna being out of order or not turned on even with an advance reservation. While the wellness area is well-maintained and practical, it is noted to be on the smaller side.
Despite these minor issues, the overall impression of the spa and wellness area is positive with many guests highlighting it as a great addition to their stay at the hotel.
Pool
The Grand Hotel d'Orange, a member of the BW Signature Collection, features an outdoor pool nested in the middle of its courtyard. Although small in size, the pool is well-designed and provides a pleasant space to cool off and relax. Guests have praised the pool for being a nice, relaxing feature of the hotel, often appreciating the well-maintained and inviting atmosphere. For colder months, the water in the pool is heated, making it a comfortable spot year-round.
However, some guests noted that the cleanliness and maintenance of the pool could be better with occasional sightings of dirt, pigeon feathers and algae affecting the water quality. Additionally, the pool area sometimes faces maintenance issues and the water temperature can be too cold for some visitors’ liking.
Overall, the pool area, along with the jacuzzi and spa facilities, is considered a good feature of the hotel, providing an extra touch of relaxation and comfort. The location is also commended for its beautiful garden setting, which complements the pool's serene environment. Despite occasional hiccups in cleanliness and temperature, the pool remains a valued amenity for many guests.
Parking
Visitors to the Grand Hotel d'Orange, BW Signature Collection, have mixed feedback about the parking facilities. On the positive side, there are various parking options including private and public spaces. Many guests appreciated the secure parking and there were frequent mentions of valet parking which thoughtfully handled guests' vehicles and alleviated parking concerns. For those who prefer self-parking, there are secure parking spaces available a short distance from the hotel, including a large free car park and insured public parking.
However, some guests noted challenges such as navigating through narrow streets to reach the hotel and the limitations of on-site parking which has only a few spaces that fill up quickly. The private garage drew some criticism for cleanliness and difficulty in locating it. Despite the valet service's convenience, the additional parking fee of 15 euros per night was highlighted and some found parking to be expensive overall. Parking near the hotel, especially during peak times, could also be hard to find and occasionally involved parking far away.
In summary, while the hotel offers several secure and convenient parking options with valet service being a standout feature, potential guests might want to prepare for additional costs and possible logistical challenges related to limited on-site parking and navigating narrow streets.
Family
Grand Hotel d'Orange, BW Signature Collection, provides a warm and welcoming environment for families. The hotel is highly noted for being family-friendly with staff proficient in various languages to cater to diverse guests. Families can enjoy cozy and well-appointed family rooms, making it a comfortable choice for those traveling with children. Despite the lack of specific activities for kids mentioned in the reviews, the hotel's overall atmosphere and accommodations make it a perfect stopover for families looking for a pleasant and convenient stay.
4 Star
Grand Hotel d'Orange, BW Signature Collection, stands out with its beautiful and modern design, providing a visually pleasing experience. The area is accessible, enhancing convenience for guests. However, there's a notable discrepancy in perceptions regarding its four-star rating. While some guests appreciate its qualities, others argue that it falls short of the four-star standard in various aspects.
Concerns were raised about the hotel lacking an elevator, which is unusual for a four-star establishment. Cleanliness standards also appeared to be a sticking point with guests indicating that they did not meet typical four-star levels. Other facilities and services, such as breakfast, were seen as inadequate, contributing to a sentiment that the hotel feels more akin to a three-star rather than a four-star rating.
Overall, though the hotel has modern and appealing aesthetics, certain facilities and the general service quality have left guests questioning its four-star status.
Accessible
The Grand Hotel d'Orange, BW Signature Collection, offers an accessible experience for guests with disabilities, accentuated by spacious and wheelchair-friendly bathrooms as well as accessible common areas. While there is an elevator between floors, it does not serve all levels, posing a challenge for guests with limited mobility. Some reviews highlight difficulties with parking access, particularly for larger vehicles. Despite these challenges, the hotel's quiet location near the ancient theatre of Orange and its blend of old-fashioned charm make it a favorable choice for many guests.
Outdoor Pool
The Grand Hotel d'Orange offers a notable outdoor pool that guests find appealing despite its smaller size. The pool area is described as pleasant and clean, providing a relaxing atmosphere. Some have mentioned that the pool can be a bit cold, but still considered it amazing. Adjacent to the pool, there is a jacuzzi that enhances the overall experience. The outdoor seating area around the pool is lovely, adding to the enjoyment of the space. While a few visitors noted that the pool seemed somewhat tight and occasionally dirty, the general consensus praises the facility. Additionally, the hotel features a covered spa and a gym, along with a rooftop terrace, enriching the wellness experience for guests. Notably, the pool remains open throughout the year, closing only in December.
Historic
Grand Hotel d'Orange, BW Signature Collection, is a charming and beautiful establishment perfectly located in the heart of the historic center of Orange. This hotel stands as a testament to the area's rich history, nestled within a beautiful old historical building. The historic ambiance of the old town is palpable and the hotel's setting in this ancient area provides guests with a unique blend of historical significance and modern comfort. The proximity to the famous Theatre of Orange further adds to the cultural experience, offering an easy access to explore one of the landmarks of the old town. Overall, the hotel maintains a good balance between historical flair and modern amenities, making it a special destination for history enthusiasts and casual travelers alike.
Romantic
The reviews of the Grand Hotel d'Orange, BW Signature Collection, highlight its romantic allure. Guests consistently describe the hotel as a romantic establishment with a particular emphasis on its romantic atmosphere and setting. While specific comments on romantic experiences are sparse, the overall ambiance and the presence of a romantic restaurant contribute to the hotel's charm. This makes it a fitting choice for couples seeking a romantic retreat.
Dog Friendly
The Grand Hotel d'Orange, BW Signature Collection, stands out as a welcoming environment for guests traveling with their dogs. While there are no specific mentions of distinguished dog-friendly features, it is clear that pets are permitted and the hotel has an overall dog-friendly atmosphere. Guests have enjoyed bringing their dogs, including puppies without any issues and pets are even welcome in the restaurant, adding to the convenience of pet owners. However, certain areas of the hotel do have restrictions where dogs are not allowed, ensuring a balanced experience for all guests.
Yes, Grand Hotel d'Orange, BW Signature Collection has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Grand Hotel d'Orange, BW Signature Collection.
Yes, Grand Hotel d'Orange, BW Signature Collection welcomes dogs.
Yes, parking facilities are available at Grand Hotel d'Orange, BW Signature Collection.
No, Grand Hotel d'Orange, BW Signature Collection doesn't have a gym.