Hotel HAUS Express
Orizaba
18.84736600,
-97.09985600
,
Sur 11 No. 312 Esq. Ote 6 Col. Centro Orizaba, Ver.
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Summary of reviewsHotel HAUS Express in Orizaba enjoys an exceptional location, consistently praised by guests for its central positioning that facilitates exploration of tourist attractions, shops, museums, and dining options. Its proximity to the ADO bus station enhances its accessibility, especially for those relying on public transport, making it a prime choice for cultural explorers who value strategic accessibility to the city’s vibrant offerings.
The breakfast at Hotel HAUS Express receives varied responses, though the quality of food is generally appreciated. Breakfast is served in a picturesque setting, adding to the overall experience, yet guests note limitations in variety and timing. The attentive service during breakfast is a positive note, although logistical constraints sometimes detract from the experience, suggesting room for improvement in breakfast offerings to better match the hotel's inviting ambiance.
Guest experiences regarding room accommodations are mixed. The rooms are often recognized for their cleanliness and comfort, suitable for short stays, and equipped with air conditioning. However, some reviews note that the rooms appear more dated than expected, with occasional maintenance issues and a few cleanliness concerns. Despite these drawbacks, the strategic location remains a favorable aspect for guests prioritizing accessibility over luxury.
Cleanliness reviews at Hotel HAUS Express present a mix of impressions. While some guests commend the hotel's cleanliness and attentive staff, others highlight concerns about maintenance, room conditions, and common areas. Addressing these inconsistencies could significantly bolster the overall guest experience and satisfaction.
Interactions with the staff at Hotel HAUS Express are largely positive, characterized by friendly and attentive service, particularly at the front desk and restaurant. Nonetheless, nighttime service and staffing shortages have been pointed out as areas requiring improvement to ensure consistency and enhance hospitality standards across all shifts and service points.
Finally, feedback on the beds is mixed. While some guests find the beds comfortable and clean, others criticize the firmness of the mattresses and hard pillows. The quality of bedding accessories such as sheets and towels also draws attention, indicating room for enhancements to elevate guest comfort.
In summary, Hotel HAUS Express stands out for its exceptional location and friendly staff, offering potential for memorable stays with improvements needed in room maintenance, breakfast variety, nighttime service, and bedding quality to fully align with guest expectations.
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The breakfast at Hotel HAUS Express receives varied responses, though the quality of food is generally appreciated. Breakfast is served in a picturesque setting, adding to the overall experience, yet guests note limitations in variety and timing. The attentive service during breakfast is a positive note, although logistical constraints sometimes detract from the experience, suggesting room for improvement in breakfast offerings to better match the hotel's inviting ambiance.
Guest experiences regarding room accommodations are mixed. The rooms are often recognized for their cleanliness and comfort, suitable for short stays, and equipped with air conditioning. However, some reviews note that the rooms appear more dated than expected, with occasional maintenance issues and a few cleanliness concerns. Despite these drawbacks, the strategic location remains a favorable aspect for guests prioritizing accessibility over luxury.
Cleanliness reviews at Hotel HAUS Express present a mix of impressions. While some guests commend the hotel's cleanliness and attentive staff, others highlight concerns about maintenance, room conditions, and common areas. Addressing these inconsistencies could significantly bolster the overall guest experience and satisfaction.
Interactions with the staff at Hotel HAUS Express are largely positive, characterized by friendly and attentive service, particularly at the front desk and restaurant. Nonetheless, nighttime service and staffing shortages have been pointed out as areas requiring improvement to ensure consistency and enhance hospitality standards across all shifts and service points.
Finally, feedback on the beds is mixed. While some guests find the beds comfortable and clean, others criticize the firmness of the mattresses and hard pillows. The quality of bedding accessories such as sheets and towels also draws attention, indicating room for enhancements to elevate guest comfort.
In summary, Hotel HAUS Express stands out for its exceptional location and friendly staff, offering potential for memorable stays with improvements needed in room maintenance, breakfast variety, nighttime service, and bedding quality to fully align with guest expectations.
3-Star Hotel
Hotel HAUS Express provides simple accommodations and is centrally located. It offers essential amenities for travelers looking for a convenient and affordable stay.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Guest Reviews
Hotel HAUS Express boasts an outstanding location that seems to impress visitors consistently. Situated right in the heart of Orizaba, it offers easy access to a myriad of attractions and essential services. Travelers praise its proximity to the ADO bus station, making it convenient for those relying on public transport. Being centrally located, it's surrounded by shops, museums, and dining options, including the Palacio de Hierro and the teleferico, providing plenty of activities for tourists.
Many guests appreciate the hotel's strategic setting, which allows them to explore the city's tourist hotspots effortlessly. The accessibility of the hotel is noted as a significant advantage, especially for those keen on cultural explorations. While there are mixed reviews regarding other aspects of the hotel, the location itself stands out as a clear highlight, providing a solid base for anyone visiting the vibrant city of Orizaba. From the super comfy beds to the lovely terrace with a view, Hotel HAUS Express ensures visitors can enjoy both the comforts of hospitality and the delights of city living.
Hotel HAUS Express offers a breakfast experience that garners mixed reviews, primarily praised for its quality but critiqued for its simplicity and limitations. The breakfast spread is described as delicious and the food at the hotel restaurant is noted to be very good, making it a highlight for some guests. Critics, however, mention that the breakfast is quite basic, often limited to eggs, beans, and coffee, and it lacks variety and quantity. The stunning breakfast location enhances the dining experience, though logistical issues, like limited breakfast hours from 8 to 10 AM and constraints on complimentary offerings, may cause inconvenience to some guests. It's noted that the breakfast provided is per bed occupied, which sometimes leads to confusion, as some guests felt the complimentary breakfast was not honored. Despite these concerns, the service and attention during breakfast receive positive remarks, hinting at a friendly and attentive staff. While the breakfast could benefit from greater diversity and promotion, it seems satisfactorily matched to the hotel's accessible and central hospitality offering.
Hotel HAUS Express offers rooms that, while clean and comfortable, present a range of experiences for guests. The rooms are generally praised for being spacious, providing air conditioning, and being well-suited for two people. However, several guests noted that the rooms appear more dated and smaller than depicted in promotional photos. Maintenance issues have been highlighted, with some rooms showing signs of neglect, such as old and broken furniture, uneven floors, and cleanliness concerns. The beds' quality and comfort have been another point of contention, as well as the lack of basic amenities like soap and shampoo. Despite some of these drawbacks, the hotel's location is frequently deemed convenient and desirable, making it a potentially good choice for travelers who prioritize location over luxury.
Hotel HAUS Express receives mixed feedback when it comes to the quality of the beds. Many guests appreciate the comfort of the beds, noting that they are suitable for short stays. However, several reviews highlight a consistent issue with the firmness of the mattresses, describing them as hard and uncomfortable. Pillows are also often mentioned as being too hard and lacking in comfort. On the brighter side, cleanliness is a redeeming factor, with reviewers commending the beds for being clean. The overall quality of the bedding accessories, however, is regarded as poor, with some guests pointing out the low quality of sheets and the outdated condition of towels in the rooms.
Hotel HAUS Express has received mixed reviews regarding its cleanliness, with a noticeable divide between positive and critical feedback. On a positive note, some guests have praised the hotel for its general cleaning, highlighting areas such as its microlocation and staff attentiveness. Certain sections of the hotel are described as clean, and the staff is commended for good service, which adds to the overall positive experience for some visitors.
However, the reviews also reveal several concerns that need addressing. Many guests have reported issues with cleanliness and maintenance throughout the hotel. Rooms with cockroaches, unpleasant bathroom odors, and dirty sheets have been some of the recurring points of dissatisfaction. Additionally, guests have noted torn linens and towels, small and outdated facilities, and uncomfortable beds. The cleanliness of common areas such as parking lots and specific floors has also been questioned.
The feedback suggests an inconsistency in the cleanliness standards, with some parts maintaining acceptable conditions while others fall short. Addressing these issues could significantly enhance the overall experience and reputation of Hotel HAUS Express in the eyes of travelers.
Hotel HAUS Express offers a mixed experience when it comes to staff interactions, with a predominant emphasis on friendly and attentive services. Guests frequently praise the cordial demeanor of several staff members, particularly highlighting the friendliness and attentiveness of front desk staff and employees at the pool area. The customer service is often described as very good, with numerous instances where staff go above and beyond to ensure guests feel welcomed and cared for.
However, there are definite shortcomings that guests have pointed out, particularly regarding evening shifts and specific individuals. On multiple occasions, the night reception service is deemed unsatisfactory, with reports of rude, inefficient behavior detracting from an otherwise pleasant experience. Additionally, the hotel faces challenges in staffing, affecting its ability to manage operations effectively, especially during peak times.
While the restaurant at the hotel receives high marks for its excellent food and attentive service, some reviewers suggest the need for more qualified personnel to ensure consistent quality across all service areas.
Overall, guests appreciate the general friendliness and effort exhibited by the staff, yet improvements in training and evening service could significantly enhance the consistency and overall impression of hospitality at Hotel HAUS Express.
Location Show Map
Location
Many guests appreciate the hotel's strategic setting, which allows them to explore the city's tourist hotspots effortlessly. The accessibility of the hotel is noted as a significant advantage, especially for those keen on cultural explorations. While there are mixed reviews regarding other aspects of the hotel, the location itself stands out as a clear highlight, providing a solid base for anyone visiting the vibrant city of Orizaba. From the super comfy beds to the lovely terrace with a view, Hotel HAUS Express ensures visitors can enjoy both the comforts of hospitality and the delights of city living.
Breakfast
Rooms
Beds
Cleanliness
However, the reviews also reveal several concerns that need addressing. Many guests have reported issues with cleanliness and maintenance throughout the hotel. Rooms with cockroaches, unpleasant bathroom odors, and dirty sheets have been some of the recurring points of dissatisfaction. Additionally, guests have noted torn linens and towels, small and outdated facilities, and uncomfortable beds. The cleanliness of common areas such as parking lots and specific floors has also been questioned.
The feedback suggests an inconsistency in the cleanliness standards, with some parts maintaining acceptable conditions while others fall short. Addressing these issues could significantly enhance the overall experience and reputation of Hotel HAUS Express in the eyes of travelers.
Staff
However, there are definite shortcomings that guests have pointed out, particularly regarding evening shifts and specific individuals. On multiple occasions, the night reception service is deemed unsatisfactory, with reports of rude, inefficient behavior detracting from an otherwise pleasant experience. Additionally, the hotel faces challenges in staffing, affecting its ability to manage operations effectively, especially during peak times.
While the restaurant at the hotel receives high marks for its excellent food and attentive service, some reviewers suggest the need for more qualified personnel to ensure consistent quality across all service areas.
Overall, guests appreciate the general friendliness and effort exhibited by the staff, yet improvements in training and evening service could significantly enhance the consistency and overall impression of hospitality at Hotel HAUS Express.
No, Hotel HAUS Express doesn't have any pool.
No, a spa isn't available at Hotel HAUS Express.
No, Hotel HAUS Express doesn't allow dogs.
No, parking facilities aren't available at Hotel HAUS Express.
No, Hotel HAUS Express doesn't have a gym.
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