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Summary of reviewsPenzion Moon emerges as a highly recommended lodging option, nestled within the serene landscapes of Ostrava. Its location strategically balances tranquility and convenience, situated in a quiet area yet close to a tram stop that efficiently connects guests with the city center, train station, and attractions like Ostravar Arena. The surrounding neighborhood is vibrant, with accessible restaurants, shops, and bars enhancing the overall experience.
The accommodations at Penzion Moon are praised for their modern and meticulously maintained features. Rooms are described as beautiful, clean, and well-kept, with spacious layouts and comfortable beds that ensure a restful night's sleep. The addition of air conditioning in the rooms provides extra comfort, while well-equipped kitchens afford convenience for longer stays. The bathrooms are new and pristine, further contributing to the positive impression of the guesthouse's modern atmosphere.
Cleanliness stands out as one of the most commendable aspects of Penzion Moon. The guesthouse maintains an impeccable standard, ensuring every corner is spotless and inviting. This dedication to cleanliness carries over to the kitchen and communal areas, guaranteeing a pristine and welcoming environment. Visitors appreciate the ease of parking and nearby shopping, further consolidating the convenience factor of this establishment.
The staff at Penzion Moon consistently receive high accolades for their exceptional service and attentiveness. The owner and team are wonderfully accommodating, providing excellent communication and prompt assistance. Notable staff members, such as Denis, are recognized for facilitating requests and optimizing guests' comfort and satisfaction. This commitment to service ensures a warm and welcoming atmosphere, making guests feel valued and cared for.
Beds are generally celebrated for their comfort, with guests enjoying restful nights aided by quality mattresses, pleasant ambiance, and air-conditioned rooms. While there are a few isolated mentions of variability in bedding quality, the majority of experiences highlight well-rested sleep. Coupled with the attentive management and strategic location, Penzion Moon proves to be a practical and appealing choice for travelers visiting Ostrava. Show more
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Categories
Guest House Taking Steps Towards Sustainability
Its classification as a 'guesthouse' suggests a smaller scale operation, which often translates to reduced energy consumption and a more personalized approach to resource management compared to larger hotels.
Small Guest House
This guesthouse offers a cozy and intimate atmosphere. The personalized service and comfortable rooms contribute to a relaxing and enjoyable stay.
3-Star Guest House
Room Types
Double Room with Private BathroomThe spacious double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Single Room with Private BathroomThis air-conditioned single room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Duplex ApartmentFeaturing 4 bedrooms, this spacious apartment offers 3 bathrooms with a bath, a seating area and terrace where you can relax. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as garden views. The unit has 11 beds.
Two-Bedroom Apartment with BalconyBoasting 2 bedrooms, this spacious apartment has 2 bathrooms with a bath, a seating area and terrace where you can relax. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as a quiet street view. The unit offers 7 beds.
Guest Reviews
Location
Nestled in a serene part of Ostrava, Penzion Moon offers an ideal retreat for those seeking tranquility without sacrificing convenience. The guesthouse is situated in a completely quiet area, providing relief from the hustle and noise of busy streets, yet it remains well-connected. Guests appreciate its proximity to a tram stop, making it easy to reach the city center, the train station, and the nearby Ostravar Arena, which is just about a kilometer away. The locale features a variety of dining options, with restaurants, shops, and bars all within easy reach, offering both comfort and liveliness.
Penzion Moon is located in a newly renovated villa, adding a touch of charm to its peaceful surroundings. The clean, cozy ambiance is complemented by the availability of free parking right in front of the accommodation, ensuring hassle-free arrivals and departures. Whether it's an overnight stay during a journey or a longer visit to explore Ostrava, this guesthouse promises a comfortable and convenient base, making it a standout choice for travelers.
Rooms
Penzion Moon offers an inviting and meticulously maintained experience for guests seeking a comfortable stay. The rooms are consistently praised for being beautiful, clean, and well-kept, with modern furnishings that provide a pleasant aesthetic. Guests appreciate the spacious accommodations with comfortable beds, which contribute to a restful night's sleep. The inclusion of air conditioning in the rooms is a welcome amenity for many travelers. Kitchens in the apartments are well-equipped, ensuring that visitors have everything they might need for a convenient stay. The guesthouse is noted for its modern atmosphere and quiet environment, allowing for a peaceful retreat. Though there is a minor mention of an initially malfunctioning bathroom door, overall satisfaction remains high due to the tasteful and practical design of the rooms. The new, clean bathrooms further enhance the positive impression, making Penzion Moon a reliable choice for those desiring a modern and serene lodging experience.
Beds
Penzion Moon presents a generally positive experience for guests seeking restful nights during their stay. The accommodation is noted for its cozy and welcoming ambiance, where pleasant sleeping is accentuated by quality beds and fragrant towels. Many guests have highlighted the comfort of the mattresses, which are described as very comfortable and of excellent quality. Such attributes contribute significantly to a restful sleep. With air-conditioned rooms adding to the comfort, guests generally experience a soothing atmosphere during their stay.
While the majority of the reviews praise the beds for their comfort, some guests have noted inconsistencies in their experience, pointing out issues such as uncomfortable and creaky beds, or worn-out mattresses. These few instances suggest some variability in the bedding quality across the property, though they seem to be exceptions rather than the norm.
Beyond the bed-related experiences, guests have appreciated the management's attentive nature, which adds a nice touch to the stay, providing a sense of security through availability and responsiveness. Situated conveniently about 1 km from the Ostravar arena, the location complements the restful nights, making Penzion Moon a practical choice for those visiting the area.
Cleanliness
Nestled in a serene location, Penzion Moon impresses with its outstanding standards of cleanliness and comfort. Guests consistently praise the establishment for its impeccably clean accommodation, ensuring that every corner of the guesthouse is spotless. The rooms are not only clean but also spacious, tastefully furnished, and cozy, creating a comfortable retreat for travelers. The guesthouse offers a modern and tidy environment, contributing to maximum satisfaction for those who stay.
The inviting ambiance of Penzion Moon extends to its well-equipped kitchen, which guests particularly appreciate for its cleanliness and functionality. The surrounding environment is described as beautiful and quiet, enhancing the overall peaceful experience. Visitors also highlight the convenience afforded by the location, with parking facilities and a shop within easy reach.
Overall, Penzion Moon stands out for its dedication to cleanliness and comfort, making it an ideal choice for travelers seeking a pristine and welcoming abode.
Staff
Penzion Moon receives high praise for its exceptional staff who consistently go above and beyond to ensure a pleasant stay for guests. The owner stands out for being wonderfully accommodating, always showing great willingness to address any issues that arise. Guests appreciate the excellent communication with the staff, noting it as straightforward and pleasant, with no request being too much trouble for the team. The manager maintains consistent availability via phone, offering prompt assistance whenever necessary. A helpful host is quick to resolve any technical difficulties, such as Wifi issues, showcasing dedication to guest satisfaction. Denis, a notable staff member, is recognized for his willingness to facilitate room switches, further exemplifying the guesthouse’s commitment to positive interactions and excellent service. Overall, the team at Penzion Moon creates a welcoming and friendly environment, ensuring guests feel valued throughout their stay.
No, Penzion Moon doesn't have any pool.
No, a spa isn't available at Penzion Moon.
No, Penzion Moon doesn't allow dogs.
No, parking facilities aren't available at Penzion Moon.