Queen's Hotel by BON Hotels
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Summary of reviewsQueen's Hotel by BON Hotels offers a predominantly positive experience for guests, highlighted by its excellent central location in the heart of Oudtshoorn. Visitors appreciate the hotel's proximity to local attractions such as the KKNK Arts Festival, Cango Caves and ostrich farms. The hotel's historical building adds a unique charm and its secure parking and convenient facilities further enhance the stay. Guests find it easy to explore the town and return to a welcoming base.
Breakfast at the hotel generally receives favorable reviews with guests praising the diverse food selection, delicious dishes and the friendliness of the staff. Highlights include fresh omelettes, cinnamon french toast and ample choice from the a la carte menu. The ambiance of the dining areas adds to the positive experience, although there are occasional mentions of minimal offerings and inconsistencies in service quality.
Dinner at the Colony restaurant is well-received with many guests enjoying tasty, well-portioned meals and great service. Despite a few issues such as overcooked lamb and limited vegetarian options, the overall dining experience is described as satisfying and enjoyable.
The hotel's rooms are lauded for their cleanliness, modernity and comfort. Bright and spacious, they provide pleasant views and are well-equipped with amenities like free WiFi, TV, microwave and fridge. Family rooms receive special praise. Although some rooms are small and there are minor maintenance issues, the positive aspects, including the cozy beds and quality linens, contribute to a pleasurable stay.
Cleanliness is one of the hotel's strong points with guests frequently noting the neat and well-maintained rooms and overall property. The elegant decor and historical charm add to the welcoming atmosphere. The occasional minor cleanliness issues do not significantly detract from the hotel's high standards.
The staff at Queen's Hotel by BON Hotels receive exceptional praise for their friendliness, helpfulness and warm reception. Guests feel well-taken-care-of and standout individuals like Jamie-Lee and Mario are commended for their excellent assistance.
The Wi-Fi experience, however, is mixed with some guests facing significant connectivity issues and requiring repeated log-ins. Troubles with the internet, however, are somewhat offset by the overall comfort of the hotel.
The pool area is seen as a refreshing retreat, particularly appealing during the summer heat. The courtyard setting and garden add to its charm, though some maintenance and cleanliness issues such as bird droppings and aged facilities are noted.
Parking is secure and convenient, a notable advantage for guests with vehicles. The well-maintained parking area complements the hotel's central location, although some recommendations for additional security measures are mentioned.
Opinions on the beds vary with many guests praising their comfort and cleanliness. However, there are recurring complaints about inconsistent mattress quality with some finding them too hard or too soft. Ensuring a more uniform sleeping experience could be an area for improvement.
Overall, Queen's Hotel by BON Hotels stands out for its excellent location, charming ambiance and dedicated staff, offering a generally positive and comfortable stay with a few areas needing attention.
Categories
Breakfast at the hotel generally receives favorable reviews with guests praising the diverse food selection, delicious dishes and the friendliness of the staff. Highlights include fresh omelettes, cinnamon french toast and ample choice from the a la carte menu. The ambiance of the dining areas adds to the positive experience, although there are occasional mentions of minimal offerings and inconsistencies in service quality.
Dinner at the Colony restaurant is well-received with many guests enjoying tasty, well-portioned meals and great service. Despite a few issues such as overcooked lamb and limited vegetarian options, the overall dining experience is described as satisfying and enjoyable.
The hotel's rooms are lauded for their cleanliness, modernity and comfort. Bright and spacious, they provide pleasant views and are well-equipped with amenities like free WiFi, TV, microwave and fridge. Family rooms receive special praise. Although some rooms are small and there are minor maintenance issues, the positive aspects, including the cozy beds and quality linens, contribute to a pleasurable stay.
Cleanliness is one of the hotel's strong points with guests frequently noting the neat and well-maintained rooms and overall property. The elegant decor and historical charm add to the welcoming atmosphere. The occasional minor cleanliness issues do not significantly detract from the hotel's high standards.
The staff at Queen's Hotel by BON Hotels receive exceptional praise for their friendliness, helpfulness and warm reception. Guests feel well-taken-care-of and standout individuals like Jamie-Lee and Mario are commended for their excellent assistance.
The Wi-Fi experience, however, is mixed with some guests facing significant connectivity issues and requiring repeated log-ins. Troubles with the internet, however, are somewhat offset by the overall comfort of the hotel.
The pool area is seen as a refreshing retreat, particularly appealing during the summer heat. The courtyard setting and garden add to its charm, though some maintenance and cleanliness issues such as bird droppings and aged facilities are noted.
Parking is secure and convenient, a notable advantage for guests with vehicles. The well-maintained parking area complements the hotel's central location, although some recommendations for additional security measures are mentioned.
Opinions on the beds vary with many guests praising their comfort and cleanliness. However, there are recurring complaints about inconsistent mattress quality with some finding them too hard or too soft. Ensuring a more uniform sleeping experience could be an area for improvement.
Overall, Queen's Hotel by BON Hotels stands out for its excellent location, charming ambiance and dedicated staff, offering a generally positive and comfortable stay with a few areas needing attention.
Romantic Hotel
A heritage hotel with uniquely decorated rooms, providing a historic and romantic ambiance. Its central location allows easy access to local attractions and eateries.
Hotel with Parking
This hotel offers onsite car park free of charge, including free secured self-parking. It also accommodates motorhomes, coaches, and lorries, and provides wheelchair-accessible parking and an on-site carport.
Accessible Hotel
Queen's Hotel by BON Hotels has facilities for disabled guests and is wheelchair accessible, with accessible bathrooms and in-room accessibility in select rooms.
4-Star Hotel
A 4-star hotel under the BON Hotels brand. Provides comfortable hotel accommodation with amenities such as an outdoor pool, restaurant, and bar/lounge, offering standard quality hotel facilities.
Hotel with Outdoor Pool
Queen's Hotel features a lovely outdoor pool. The pool area includes pool umbrellas and sun loungers for guest use.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Guest Reviews
Queen's Hotel by BON Hotels enjoys a prime location in the heart of Oudtshoorn, making it an excellent choice for travelers. Its central position places guests within walking distance of a variety of amenities, including shopping malls, restaurants and historical sites. Visitors particularly appreciate its proximity to the KKNK Arts Festival, Cango Caves and local ostrich farms.
The hotel's historic building adds a unique charm and character to the stay. It provides secure parking and well-organized facilities, although there have been some mentions of load-shedding management. This centrally located hotel is well-situated for excursions and offers the convenience of exploring Oudtshoorn by foot. With its beautiful setting and easy access to local attractions, Queens Hotel stands out as an ideal base for both leisure and discovery in this bustling town.
Nestled in a convenient location with easy access to many shops, Queen's Hotel by BON Hotels offers varied breakfast experiences that have garnered mixed reviews. Many guests praised the breakfast for its great selection of food, exceptional presentation and friendly, efficient staff. Notably, dishes were often described as delicious with particular highlights being fresh omelettes, cinnamon french toast and extensive a la carte options. The ambiance of the dining areas, whether in the hotel’s restaurant or the café downstairs, was also frequently appreciated for adding to the overall positive breakfast experience.
However, not all reviews were wholly positive. A few guests mentioned issues such as cold plates and minimal offerings, noting that the breakfast didn't meet their expectations at times. Some also commented on the varying quality depending on whether breakfast was served in the hotel or the adjacent café. Despite these occasional shortcomings, many found the breakfast to be generally good with ample choice and satisfactory standards.
In conclusion, while some guests experienced inconsistencies, the majority found the breakfast at Queen's Hotel by BON Hotels to be a delightful start to their day, complemented by a charming setting and attentive staff.
Dinner at Queen's Hotel by BON Hotels, particularly in the Colony restaurant, has generally received positive feedback from guests. Many reviews highlight the deliciousness and exceptional quality of the food with several diners expressing satisfaction over meals that were both tasty and well-portioned. Evening meals at this restaurant are often praised with some guests noting an excellent dining experience over multiple evenings, bolstered by great service.
Despite these positive remarks, there are a few areas that need improvement. Some diners encountered issues such as overcooked lamb, tasteless starters and limited vegetarian options with heavy dishes. A couple of guests pointed out that their food was warm rather than hot and it was noted that the restaurant was occasionally overbooked, though staff managed to accommodate guests regardless. Additionally, there were isolated incidents where the restaurant was closed or guests had to source snacks from the Deli, which fortunately, were well-received during situations like load shedding.
In summary, while the Colony restaurant at Queen's Hotel by BON Hotels earns high marks for its delectable meals and good service, there are occasional hiccups that could be addressed to enhance the overall dining experience.
Queen's Hotel by BON Hotels offers a comfortable and relaxing stay highlighted by its clean and spacious rooms. Guests repeatedly note the cleanliness and modernity of the rooms with emphasis on their brightness and warmth. Many rooms provide pleasant views, such as overlooking the pool or courtyard and are equipped with amenities like free WiFi, a TV, microwave and fridge.
The hotel's rooms are praised for their comfort, featuring cozy beds and quality linens. While some guests found specific rooms to be quite small, the majority appreciated the ample space, particularly in the large and family-sized rooms. The bathrooms are noted for their modern design and functionality.
The overall architectural design and historical element of the hotel enhance the ambiance, making it more appealing. Centrally located in Oudtshoorn, the hotel offers convenient access to surrounding attractions. Despite some minor issues such as occasional room updates required, a hard mattress and a leaking shower, the positives overwhelmingly emphasize a pleasurable stay with clean, well-maintained and comfortable accommodations. Family rooms received special mention for being 'awesome' and 'great.'
Overall, rooms at Queen's Hotel by BON Hotels cater to a variety of preferences, ensuring a pleasant experience in a central and quiet locale.
At Queen's Hotel by BON Hotels, opinions on the beds exhibit a diverse range of experiences. Many guests have praised the beds, noting their comfort and cleanliness. Descriptions such as very comfortable bed and comfy beds highlight the positive aspects. Some found the beds particularly supportive with mentions of great beds and a great mattress contributing to a restful stay.
However, not all aspects of the beds were met with approval. Several reviews pointed out issues with the mattresses with terms like mattress of poor quality and mattress was not comfortable appearing prominently. There were also recurring remarks about the beds being too hard or too soft, indicating a lack of consistency in comfort. A few guests noted problems with the bed size and support, as well as old and uncomfortable beds with springs that could be felt disturbing their sleep.
Thus, while the beds at Queen's Hotel by BON Hotels received commendations for their general comfort and cleanliness, improvements could be made to ensure a more uniformly pleasant sleeping experience for all visitors.
Queen's Hotel by BON Hotels offers a consistently clean experience with numerous reviews highlighting its neat and well-maintained rooms. Guests frequently describe the hotel as very clean with spacious and comfortable rooms that meet expectations. The cleanliness extends to the entire property and many reviewers appreciated the elegance of the decor and the stylish charm of the hotel. Visitors also found the staff to be friendly and helpful, enhancing the overall positive experience during their stay.
However, there are occasional mentions of minor cleanliness issues, such as a dirty shower floor and some rooms with discolored bedding and unpleasant odors. Despite these isolated incidents, the majority of feedback emphasizes the hotel's high standards of cleanliness and maintenance. The breakfast and the friendliness of the reception staff were also well-received.
In terms of location, the hotel is praised for being centrally situated in the town, making it a convenient choice for travelers. While some rooms are noted to be relatively small and simply furnished, they have been refreshed and renovated, ensuring a comfortable stay for guests. The hotel’s overall cleanliness and welcoming atmosphere seem to overshadow the few areas that need attention, making it a favored choice for visitors.
Queen's Hotel by BON Hotels receives high praise for its exceptional staff. Guests consistently highlight the staff's friendliness, helpfulness and warm reception. The team at the hotel goes out of their way to accommodate guests, providing excellent service and making visitors feel at home from the moment they arrive. Notably, the reception staff is commended frequently with particular mentions of their knowledge, efficiency and welcoming demeanor.
Overall, the staff's conduct and interaction with guests contribute significantly to the positive experience at Queens Hotel. Standout individuals, such as Jamie-Lee and Mario, are noted for their exceptional assistance and affability. Whether recommending great local restaurants or assisting with parking, the attentive and charming nature of the staff enhances the stay for all who visit.
The Wi-Fi experience at Queen's Hotel by BON Hotels has garnered mixed impressions from guests. While some found the internet speed satisfactory and adequate for their needs, many reported significant issues, including instability and poor connectivity. Some guests noted the troubling necessity to log in repeatedly for different areas of the hotel and in some cases, others were unable to access the network altogether. Certain rooms, like room 107, were specifically mentioned as having no working Wi-Fi. Despite these challenges, the hotel was praised for other aspects like the comfort of the beds, which somewhat offset the frustrations with the internet connection.
Queen's Hotel by BON Hotels offers a pool that garners mixed reviews from guests, yet largely positive sentiments prevail. Many appreciated the pool as a welcoming retreat, particularly for cooling down during the summer heat. Its courtyard setting and the surrounding garden were highlighted as adding to the appeal and several visitors enjoyed their time spent by the pool.
However, some aspects of maintenance raised concerns among guests. Reports of bird droppings, aged facilities and split seams on lounger seating were noted. Additionally, a few guests encountered cleanliness issues with some even taking it upon themselves to clean the pool before use. Despite these criticisms, the pool area remains a favored spot for relaxation, complemented by its advantageous location and overall pleasant ambiance.
Queen's Hotel by BON Hotels boasts a secure and convenient parking area, making it a notable advantage for guests. The central location of the hotel is complemented by easily accessible private parking spaces, which are highly appreciated. The parking lot is well-maintained, offering good options for visitors with vehicles. Security measures are in place, although there are suggestions to ensure the gates are closed at night for added assurance. Overall, the dedicated parking facilities contribute positively to the guest experience amidst the occasional inconvenience of load shedding.
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Location
The hotel's historic building adds a unique charm and character to the stay. It provides secure parking and well-organized facilities, although there have been some mentions of load-shedding management. This centrally located hotel is well-situated for excursions and offers the convenience of exploring Oudtshoorn by foot. With its beautiful setting and easy access to local attractions, Queens Hotel stands out as an ideal base for both leisure and discovery in this bustling town.
Breakfast
However, not all reviews were wholly positive. A few guests mentioned issues such as cold plates and minimal offerings, noting that the breakfast didn't meet their expectations at times. Some also commented on the varying quality depending on whether breakfast was served in the hotel or the adjacent café. Despite these occasional shortcomings, many found the breakfast to be generally good with ample choice and satisfactory standards.
In conclusion, while some guests experienced inconsistencies, the majority found the breakfast at Queen's Hotel by BON Hotels to be a delightful start to their day, complemented by a charming setting and attentive staff.
Dinner
Despite these positive remarks, there are a few areas that need improvement. Some diners encountered issues such as overcooked lamb, tasteless starters and limited vegetarian options with heavy dishes. A couple of guests pointed out that their food was warm rather than hot and it was noted that the restaurant was occasionally overbooked, though staff managed to accommodate guests regardless. Additionally, there were isolated incidents where the restaurant was closed or guests had to source snacks from the Deli, which fortunately, were well-received during situations like load shedding.
In summary, while the Colony restaurant at Queen's Hotel by BON Hotels earns high marks for its delectable meals and good service, there are occasional hiccups that could be addressed to enhance the overall dining experience.
Rooms
The hotel's rooms are praised for their comfort, featuring cozy beds and quality linens. While some guests found specific rooms to be quite small, the majority appreciated the ample space, particularly in the large and family-sized rooms. The bathrooms are noted for their modern design and functionality.
The overall architectural design and historical element of the hotel enhance the ambiance, making it more appealing. Centrally located in Oudtshoorn, the hotel offers convenient access to surrounding attractions. Despite some minor issues such as occasional room updates required, a hard mattress and a leaking shower, the positives overwhelmingly emphasize a pleasurable stay with clean, well-maintained and comfortable accommodations. Family rooms received special mention for being 'awesome' and 'great.'
Overall, rooms at Queen's Hotel by BON Hotels cater to a variety of preferences, ensuring a pleasant experience in a central and quiet locale.
Beds
However, not all aspects of the beds were met with approval. Several reviews pointed out issues with the mattresses with terms like mattress of poor quality and mattress was not comfortable appearing prominently. There were also recurring remarks about the beds being too hard or too soft, indicating a lack of consistency in comfort. A few guests noted problems with the bed size and support, as well as old and uncomfortable beds with springs that could be felt disturbing their sleep.
Thus, while the beds at Queen's Hotel by BON Hotels received commendations for their general comfort and cleanliness, improvements could be made to ensure a more uniformly pleasant sleeping experience for all visitors.
Cleanliness
However, there are occasional mentions of minor cleanliness issues, such as a dirty shower floor and some rooms with discolored bedding and unpleasant odors. Despite these isolated incidents, the majority of feedback emphasizes the hotel's high standards of cleanliness and maintenance. The breakfast and the friendliness of the reception staff were also well-received.
In terms of location, the hotel is praised for being centrally situated in the town, making it a convenient choice for travelers. While some rooms are noted to be relatively small and simply furnished, they have been refreshed and renovated, ensuring a comfortable stay for guests. The hotel’s overall cleanliness and welcoming atmosphere seem to overshadow the few areas that need attention, making it a favored choice for visitors.
Staff
Overall, the staff's conduct and interaction with guests contribute significantly to the positive experience at Queens Hotel. Standout individuals, such as Jamie-Lee and Mario, are noted for their exceptional assistance and affability. Whether recommending great local restaurants or assisting with parking, the attentive and charming nature of the staff enhances the stay for all who visit.
Wi-Fi
Pool
However, some aspects of maintenance raised concerns among guests. Reports of bird droppings, aged facilities and split seams on lounger seating were noted. Additionally, a few guests encountered cleanliness issues with some even taking it upon themselves to clean the pool before use. Despite these criticisms, the pool area remains a favored spot for relaxation, complemented by its advantageous location and overall pleasant ambiance.
Parking
Yes, Queen's Hotel by BON Hotels has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Queen's Hotel by BON Hotels.
No, Queen's Hotel by BON Hotels doesn't allow dogs.
Yes, parking facilities are available at Queen's Hotel by BON Hotels.
No, Queen's Hotel by BON Hotels doesn't have a gym.
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