Oujda, Place Syrte, Rue Idriss Al Akbar34.67685,-1.915776(Show on Map)
7.3
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Atlas Orient is favorably regarded for its prime location in Oujda, providing convenient access to the city's attractions. The hotel's setting, complemented by welcoming and attentive staff, enhances the stay, offering guests easy immersion into local culture without lengthy commutes. The hotel grounds feature a charming garden and clean pool area, serving as a relaxing retreat amidst Oujda's vibrant energy.
The staff consistently receive high praise for their professionalism and friendliness, helping mitigate any minor inconveniences with their attentive service and warm demeanor. Many guests commend individuals like Mr. Abdesssamad and Fatima Zahra for exceptional service, contributing to the hotel's hospitable atmosphere.
Atlas Orient's facilities, such as the pool and gardens, are celebrated for their pleasant ambiance and cleanliness, providing an enjoyable experience. While rooms are noted for cleanliness and comfort, guests have occasionally commented on outdated furnishings and small bathrooms. Despite these criticisms, the comfort and quality of the beds receive positive remarks.
Dining experiences at Atlas Orient elicit mixed reviews, with dinners being a highlight for many due to quality offerings, albeit with suggested improvements in variety and pricing. Breakfast service is similarly varied, with some appreciating the essentials presented while others hope for more variety. These inconsistencies, alongside criticisms of the hotel's dated infrastructure, suggest areas for enhancement to fully meet four-star expectations.
Ultimately, Atlas Orient offers a generally favorable stay characterized by its prime location, excellent staff, and pleasant facilities. While modernization and maintenance could enhance certain aspects, the hotel remains a preferred choice for visitors looking to explore Oujda comfortably.
Categories
Spa
The name 'Atlas Orient' evokes a sense of exotic and traditional Moroccan spa treatments. Located in the Oriental region, it likely offers authentic wellness experiences.
Pool
The hotel has been newly renovated and features a swimming pool. It is located in the center of Oujda.
Outdoor Pool
Business
This hotel in Oujda offers a business-friendly environment. It features a spa and convenient amenities for travelers.
4 Star
The Atlas Orient is a 4-star hotel that provides comfortable accommodations with amenities such as a swimming pool, restaurant, and bar. It is well-regarded for its cleanliness and central location, making it a practical choice for travelers looking to explore Oujda.
Outdoor Pool
Atlas Orient boasts a large outdoor pool surrounded by gardens and palm trees, equipped with sun loungers and parasols for relaxation. It also provides the added comfort of a heated outdoor pool that is open all year, and a children's pool. Pizzas and snacks are served directly at the poolside.
Honeymoon
Room Types
Double Room with Pool ViewThis room has a flat-screen TV with cable channels, air conditioning.
Junior SuiteThis air-conditioned suite offers a seating area with a sofa and flat-screen TV.
Single Room with Pool ViewProviding free toiletries, this single room includes a private bathroom with a shower. The single room provides air conditioning, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Double Room with Medina ViewOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers air conditioning, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Single Room with Medina ViewProviding free toiletries, this single room includes a private bathroom with a shower. The single room provides air conditioning, a carpeted floor, heating and a flat-screen TV. The unit offers 1 bed.
Twin Room with Pool ViewOffering free toiletries, this twin room includes a private bathroom with a shower. This twin room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
Twin Room with Medina ViewOffering free toiletries, this twin room includes a private bathroom with a shower. This twin room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
About Atlas Orient
Registry or License or Notification Number: 60000HT0786
Guest Reviews
7.3
Good
Review Summaries
Location
Atlas Orient boasts an enviable location in the heart of Oujda, making it an ideal base for exploring this vibrant Moroccan city. Guests frequently remark on its proximity to the main attractions, including the bustling medina and souk, while the tranquil atmosphere at night ensures a restful stay. The hotel provides easy access to local amenities, banks, and markets, allowing visitors to immerse themselves in the lively surroundings without the need for lengthy commutes. The spacious grounds, adorned with a charming garden and pool area, offer a perfect retreat from the city's energy.
The central positioning of Atlas Orient is complemented by the warm hospitality of the staff, who are celebrated for their attentiveness and kindness, contributing to an overall welcoming atmosphere. Despite some mentions of the establishment's age, the options for relaxation and the quality of the interactions with staff remain highly appreciated features. The value for money is also noted as a positive aspect, making this location a preferred choice for travelers looking to experience Oujda's cultural offerings in comfort. Overall, the combination of excellent geographical location and friendly service makes Atlas Orient a favored destination for many visitors.
Breakfast
Atlas Orient's breakfast offerings have garnered mixed reviews from its guests, presenting an array of opinions on the menu's quality and variety. On the positive side, some guests highlighted that the breakfast was varied and delicious, with fresh products available, which created an enjoyable experience. The breakfast is plentiful and crafted with care, accompanied by excellent service that left a lasting impression. Particularly praised was the delicious baguette, a standout item for many.
However, others felt the breakfast lacked the abundance expected of a four-star hotel, describing it as meager, repetitive, and not quite living up to its potential. Common criticisms included a limited selection, with a notable absence of items like yogurt, fruits, and nuts. Additionally, some deemed the quality of items and choices available to be below par when compared to similar establishments.
The contrast in opinions suggests that the breakfast experience at Atlas Orient can be highly subjective, with some guests appreciating the essentials that the buffet offers while others hope for a broader and more consistent variety to enhance their morning meals.
Dinner
Atlas Orient offers a dining experience that earns mixed reviews from its guests. On the positive side, the hotel is noted for providing dinner of really good quality, with many guests appreciating the varied options available on the menu. Despite the limited variety at times, the offerings are generally considered quite good, making for a satisfying culinary experience.
However, some guests have pointed out areas for improvement. There are mentions of the restaurant being average, with an observation that it could benefit from better maintenance. Additionally, the pricing of the catering service is considered higher than other local options, leading to some disappointment. Overall, while the quality of the food stands out for many, a few adjustments in variety, scheduling communication, and pricing could enhance the overall dining experience at Atlas Orient.
Rooms
Atlas Orient offers rooms that are generally praised for their cleanliness and comfort, with many guests noting the well-maintained and spacious interiors. The cleanliness of the hotel is often highlighted, along with the impeccable and punctual room service, adding to the relaxed and convenient experience for visitors. The beds receive high marks for comfort, ensuring a restful night's sleep, paired with cozy bedding that adds to the overall appeal. A number of rooms feature pleasant balconies, providing a nice touch to the accommodations.
However, the hotel shows signs of aging, with equipment and furniture described as outdated and in need of renovation. Several reviews pointed out that the bathrooms are small and require an update, and some guests were disappointed by the inconsistency between their expectations and the actual room conditions, with issues like worn-out furniture and poorly functioning A/C being noted. Despite these drawbacks, the attentive staff and welcoming atmosphere help enhance the overall experience.
While Atlas Orient may require a facelift to better align with modern standards, its combination of comfort, cleanliness, and responsive service provides guests with an enjoyable stay, as long as they are prepared for some aspects of the hotel that might benefit from renovation.
Beds
Atlas Orient offers travelers comfortable and spacious beds, making for a restful night's sleep. Guests frequently mention the comfort and quality of the beds, contributing to an overall pleasant stay. The bedding is often highlighted as particularly comfortable and of good quality, which enhances the experience. However, some reviews note occasional issues like stained sheets or outdated aspects of the bed and room furnishings. Despite these few drawbacks, the positive feedback regarding the comfort of the beds is a notable highlight for guests staying at the hotel.
Cleanliness
Atlas Orient presents a mixed experience when it comes to cleanliness, as gathered from guest reviews. On the positive side, many visitors have praised the hotel for being clean and comfortable, with well-equipped rooms. Several guests noted the hotel as impeccably clean, with the cleanliness and the accommodating nature of the staff contributing to an enjoyable stay. The housekeeping team has been acknowledged favorably by some for their efforts.
However, numerous reviews detail less desirable experiences. Some guests reported issues such as dusty rooms, a persistent sewer smell, and dirty bathrooms with moldy showers and yellow grout. These factors, alongside complaints about inadequate cleaning and maintenance such as insufficient towels and a lack of hot water, suggest inconsistencies in service quality. The facilities appear dated, with infrastructure like the elevator and bathroom fixtures struggling with wear. Although some aspects of cleanliness were quickly addressed upon request, overall maintenance and hygiene seem to require significant attention to bring the hotel up to the expected standard of a four-star establishment.
The ongoing renovation work may rectify these shortcomings and restore the hotel to its former glory, but currently, the experience is varied, with a need for improvements in housekeeping and maintenance.
Staff
Atlas Orient hotel consistently receives high praise for its outstanding staff, characterized by warmth, attentiveness, and professionalism. Guests frequently mention the staff's welcoming attitude, highlighting their friendliness, smiles, and eagerness to meet every need. Not only are the staff available and attentive, but they also exhibit genuine warmth, making guests feel at ease from the moment they arrive. Special commendations are often given to individuals such as Mr. Abdesssamad and Fatima Zahra, who are noted for their exceptional service and professionalism, as well as Meryam in the lounge bar for her friendly and helpful nature.
The reception team, along with Loubna at the restaurant, receive particular appreciation for their efficiency and willingness to go the extra mile to ensure guest satisfaction. Many reviews emphasize the top-notch welcome and courteous treatment received throughout the guests' stay. The staff's ability to maintain a charming and pleasant demeanor is matched with their diligence in addressing any needs, often leaving guests with positive remarks about their experience.
The hotel not only benefits from a prime location but also from a competent and caring team who add significant value to the guest experience. The attention to detail and exceptional service provided by the staff is frequently highlighted as a key factor in mitigating any minor inconveniences encountered during the stay. Overall, the hospitality at Atlas Orient is consistently described as superb, contributing greatly to the excellent vacation experiences of its guests.
Pool
Atlas Orient offers guests a pleasant experience with its hotel facilities, particularly centering around the pool area. Visitors often find the pool to be clean and a significant highlight of their stay, enhanced by a large, well-maintained garden that surrounds it. The ambiance around the pool is frequently described as enjoyable, with many noting it as an excellent spot for both relaxation and fun. The attentiveness and helpful nature of the pool staff contribute positively to guests' experiences. The garden near the pool provides a shaded respite, adding to the charm of the surroundings.
Evenings at the hotel are complemented by the helpful and accommodating restaurant service, making for a pleasant end to a day spent by the pool. However, some guests noted occasional issues with the pool's maintenance and nighttime noise from the hotel's music offerings, which may affect light sleepers. Despite these occasional challenges, the pool area at Atlas Orient generally leaves guests with favorable impressions, providing a backdrop for a memorable stay.
4 Star
Atlas Orient has faced criticism for not meeting the expectations typically associated with a four-star hotel. Many guests have expressed disappointment, particularly with the breakfast service, noting that it lacks replenishment after a certain time and that staff appear eager to conclude the service. The establishment has repeatedly been described as run-down and in a state of neglect, lacking the modernity and upkeep expected at this level. Rooms, even those described as suites, were found lacking in quality with issues like smaller bed sizes and uninspiring decor contributing to the overall sentiment that the hotel does not live up to its four-star rating. Additionally, attempts to address guest concerns are sometimes delayed, further detracting from the overall experience.
FAQ
Yes, Atlas Orient has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Atlas Orient.
No, Atlas Orient doesn't allow dogs.
No, parking facilities aren't available at Atlas Orient.
