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Relax Hôtel Oujda

Oujda , Parc D’activité Commerciale Marjane (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelax Hôtel Oujda is widely appreciated by guests for its convenient location near Oujda Airport, providing easy access for travelers. Although slightly removed from the city center, the hotel's proximity to shopping centers and essential amenities contributes to a pleasant and relaxing environment. The modern design and cleanliness of the hotel complement the professional and friendly staff, who enhance the overall welcoming atmosphere.

Guests often highlight the exceptional dining experiences, praising the hotel restaurant for its diverse and delicious meals, thanks to the creativity and skill of the chef. The staff ensures a warm and attentive service, adding to the enjoyment of both breakfast and dinner. Despite some critiques on breakfast, particularly regarding quality and presentation, the dining area remains a delightful part of the visitor experience.

The hotel rooms are typically clean and well-equipped, providing a comfortable stay with high standards of bedding quality, which is vital for restful nights. The décor is modern and stylish, contributing to a cozy and appealing environment—though occasional concerns regarding room size and soundproofing arise, particularly in spaces prone to noise disruptions.

Exemplary cleanliness extends throughout the hotel, encompassing both indoor areas and outdoor facilities such as the pool, which offers a tranquil retreat for families and sunbathers alike. Guests commend the attentive efforts of the cleaning staff and lifeguard, ensuring a well-maintained sanctuary for relaxation.

The hotel staff receives significant praise across various services, recognized for their dedication and hospitality, which create a home-like feeling for guests. Although internet connectivity varies, with some experiencing difficulties in consistency and speed, the overall guest experience is positively influenced by the welcoming and professional atmosphere.

Relax Hôtel Oujda delivers impressive service typically exceeding what is expected of a three-star hotel, offering exceptional value for money. Despite minor challenges such as breakfast quality and Wi-Fi issues, the genuine warmth and cleanliness provided make it a favored choice for travelers seeking comfort and convenience at an affordable price, often leaving them eager to return.
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Hotel with Swimming Pool

The hotel offers an outdoor pool and is praised for its professional staff and clean rooms. It is also conveniently located near the airport.

Children's Pool Outdoor Pool

3-Star Hotel

This hotel offers a blend of comfort and convenience, featuring a nightclub and an outdoor pool for recreation. It also provides practical amenities like complimentary Wi-Fi and concierge services. Its proximity to the airport makes it convenient for travelers.

Hotel with Outdoor Pool

Relax Hôtel Oujda provides an outdoor pool with sun loungers and a children's pool, ensuring a refreshing experience. Guest reviews highlight the cleanliness of the swimming pool and the overall pleasant 'refreshing outdoor pool experience'.

Family Friendly Hotel

Hotel with Children's Pool

Room Types

Double Room with Pool View This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Double Room with Garden View This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room with Garden View This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Twin Room with Pool View This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

About Relax Hôtel Oujda

License: 60000HT0585

Guest Reviews

9.0

Excellent

Location

Relax Hôtel Oujda boasts an ideal location, frequently praised by guests for its proximity to the Oujda Airport, which is just a short drive away. This geographical advantage makes it a convenient choice for travelers needing easy access to flights. The hotel's surroundings offer a peaceful and quiet area, contributing to a relaxing atmosphere for guests. Additionally, the nearby Marjane shopping center and various shops provide essential services and amenities, making it a practical spot for shopping and dining. Although slightly removed from the city center, this positioning is seen as advantageous for those prioritizing airport accessibility. The friendly and professional staff enhance the overall experience, ensuring a warm welcome and a pleasant stay. Cleanliness, good value for money, and a modern, contemporary design add to the attractiveness of this well-regarded establishment.

Breakfast

Relax Hôtel Oujda presents a mixed experience when it comes to breakfast offerings. The reviews highlight both the strengths and areas needing improvement in this important aspect of a hotel stay. Many guests appreciate the varied and rich breakfast, describing it as plentiful and delicious. The inviting breakfast restaurant area enhances the experience, with staff that are welcoming and attentive. Some guests commend the freshly squeezed orange juice and the abundant selection of both savory and sweet delights in the buffet.

On the other hand, several reviewers indicate that the breakfast could use enhancement, especially in terms of quality and creativity. Some criticize the orange juice, claiming it is overly sweet and not as advertised. There are mentions of chipped dishes and tasteless coffee, suggesting room for improvement in overall presentation and taste. Similarly, some reviews point out limited options and the inconvenience of unavailable items, which impacts the perceived value for the price.

Overall, while the breakfast at Relax Hôtel Oujda has its merits in terms of variety and the friendliness of the staff, it could benefit from additional refinements to meet guests' expectations consistently and enhance the overall value of the hotel experience.

Dinner

At Relax Hôtel Oujda, the dining experience seems to be a highlight for many guests. Visitors often mention the delicious food at the hotel's restaurant, with high recommendations due to its excellent and diverse meals. The restaurant staff are frequently praised for their friendliness, enhancing the welcoming atmosphere of the dining area. The chef is commended for crafting flavorful, beautifully presented dishes, ensuring that guests enjoy a visually appealing meal as much as they do a tasty one.

While there are some comments about occasional issues with service and certain ingredients, such as uncooked vegetables and frozen fries, the overall sentiment underlines the quality of the cuisine offered at Relax Hôtel Oujda. The restaurant appears to put a strong emphasis on creativity and presentation, contributing positively to the overall dining experience.

Rooms

Relax Hôtel Oujda presents a mixed bag when it comes to its room experiences, though the positive aspects generally stand out. Guests frequently highlight the impressive cleanliness of the rooms, which are well-appointed, well-decorated, and often described as modern and comfortable. Many rooms are spacious, providing a calm and cozy retreat, while the facilities are well-equipped to add convenience to the stay. The hotel takes pride in its quiet and comfortable ambience, often with rooms featuring appealing views.

The bedding consistently receives high marks for comfort, contributing significantly to restful nights. Air conditioning in the rooms works excellently, ensuring a pleasant environment regardless of the outside weather. Guests also appreciate the room's décor, noting it as stylish and appealing.

However, some consistent issues detract from the overall experience. A notable number of reviews mention challenges with room size, citing some rooms as too small for comfort, particularly for double occupancy. There are reports of persistent issues with room amenities, such as soap dispensers and limited privacy due to bathroom designs. Noise can be a problem, especially in rooms near public spaces like nightclubs, due to inadequate soundproofing. Additionally, isolated instances of maintenance issues, such as clogged facilities and occasional smells, have been raised.

In sum, while Relax Hôtel Oujda offers a largely clean and comfortable stay with well-maintained rooms, prospective guests should be aware of potential limitations in room size and soundproofing.

Beds

Relax Hôtel Oujda seems to have earned acclaim for its outstanding bedding quality. Many guests have highlighted the comfort of the beds, often describing them as extremely comfortable. The hotel prides itself on providing good quality bedding that ensures a restful night's sleep. Comfy beds with real, comfortable cushions are often mentioned, contributing to an excellent overall sleeping experience. The cleanliness of the rooms, including the beds, adds to the appeal, ensuring guests feel relaxed and at ease during their stay. While the majority of feedback is positive, there's a mention of a very hard bed, underscoring that personal preferences may vary. Overall, Relax Hôtel Oujda appears to be a reliable choice for anyone prioritizing comfort and quality in their hotel accommodations.

Cleanliness

The Relax Hôtel Oujda consistently impresses with its commendable standards of cleanliness and attention to detail. Guests repeatedly highlight the immaculate condition of the hotel, with rooms described as perfectly clean, well-organized, and comfortable. The establishment maintains excellent hygiene measures, which contribute to its quiet and relaxing atmosphere. Visitors appreciate the well-kept and spacious accommodations, noting the clean and modern facilities as well as the thoughtful room design.

The staff also receives praise for their attentive and professional demeanor, enhancing the welcoming environment of the hotel. The cleaning staff, in particular, are frequently acknowledged for their exceptional service and efforts in upholding the high cleanliness standards of the premises. Even the outdoor areas, including the pool and garden, are noted for their cleanliness, adding to the tranquil experience.

While some reviews mention noise issues due to insulation, the hotel's strong emphasis on cleanliness and customer service generally overshadows minor inconveniences. Overall, Relax Hôtel Oujda stands out for its exemplary standards of cleanliness and welcoming ambiance, making it a favored choice for visitors seeking a tranquil stay with impeccable service.

Staff

Relax Hôtel Oujda receives consistent praise for its exceptional and incredibly welcoming staff. Guests frequently highlight the friendliness and professionalism evident across all hotel departments, including reception, cleaning, and restaurant services. The team, described as attentive and accommodating, goes above and beyond to ensure guests experience a warm and pleasant stay. Individual mentions of staff members like Yasmine, Oualid, Ouissal, Aya, and Mohammed reflect their commitment to exemplary customer service. A strong sense of hospitality and a genuine desire to ensure guest comfort make the Relax Hôtel Oujda a favored choice for travelers seeking a memorable and comfortable stay. Despite a few comments suggesting improvements in language skills, the overwhelmingly positive feedback regarding kindness, responsiveness, and personalized service underscores the staff's dedication to making guests feel at home.

Wi-Fi

Relax Hôtel Oujda has received mixed feedback regarding its Wi-Fi services from guests. While some reviewers praise the hotel for offering free and fast Wi-Fi that meets all modern standards, others have encountered issues with the connection quality, especially within the rooms. On the positive side, many guests have reported good internet connectivity, delighting in the fast and reliable service provided throughout the hotel property. Some described the Wi-Fi as impeccable, fast, and available at all times, contributing to a comfortable stay.

Conversely, there are reports of weak, slow, and sometimes non-existent Wi-Fi, particularly within the guest rooms. These negative experiences suggest inconsistency in the hotel's internet services, with some guests facing difficulties in maintaining a stable connection. Despite these challenges, the overall welcoming and professional atmosphere of Relax Hôtel Oujda seems to overshadow occasional connectivity issues, enhancing the overall experience of visitors.

Pool

Relax Hôtel Oujda offers an exceptional pool experience that stands out as a highlight of the hotel. The large and beautiful swimming pool provides a superb, clean, and well-maintained environment, which guests describe as a haven of tranquility. Families particularly appreciate this amenity, as children find much enjoyment during the hot periods. The pool area includes a small garden, adding to its pleasing aesthetic, and loungers that invite guests to relax and soak in the sun's rays.

There is praise for the pool's cleanliness, thanks in part to a young, professional lifeguard who ensures safety and hygiene standards are met. The spacious pool area allows for a comfortable swim and ample room for sunbathers to enjoy the serene atmosphere under the clear skies.

However, guests have noted some variability in maintenance compared to previous visits, with occasional comments of the pool appearing less pristine than expected. Nevertheless, the excellent pool service and the attentiveness of the hotel director and staff enhance the overall experience, making it a convenient and delightful feature, especially for families with children.

3 Star

Relax Hôtel Oujda presents a balanced option for travelers seeking both comfort and affordability in a convenient location. The hotel is characterized by its excellent service, often surpassing expectations for a standard three-star rating. Guests repeatedly highlight the staff's attentive nature and the hotel’s cleanliness, which adds to its reputation as a very good value for money. Rooms, although small and sometimes cramped, are thoughtfully arranged and well-furnished, making them suitable for short stays. The quality of the facilities, combined with its strategic location, makes it an ideal stopover for those passing through. While the breakfast service might not meet the high standards set by the rest of the hotel's offerings, the overall experience is generally positive, with many guests expressing their intention to return. The hotel's welcoming atmosphere and remarkable service are significant attractions, providing a warm and respectful environment. Despite minor issues like Wi-Fi connectivity in some rooms, the hotel manages to deliver an experience that meets and often exceeds the expectations of a three-star establishment.

Yes, Relax Hôtel Oujda has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Relax Hôtel Oujda.

No, Relax Hôtel Oujda doesn't allow dogs.

No, parking facilities aren't available at Relax Hôtel Oujda.

No, Relax Hôtel Oujda doesn't have a gym.

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