Borj Des Cascades & Spa
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Summary of reviewsBorj Des Cascades & Spa, situated amidst the stunning Ouzoud Falls, offers an enchanting retreat for nature lovers and those seeking tranquility in the mountains. Its prime location allows guests to enjoy breathtaking views of the waterfalls and valleys, creating a serene and picturesque environment. The hotel's architecture, reminiscent of a clifftop castle, seamlessly blends with its natural surroundings, providing unobstructed vistas from each room and especially from the inviting infinity pools. The rooftop terrace, with its captivating pool area, is a particular highlight, offering a magical setting to unwind and enjoy the scenic beauty.
Guests consistently praise the dedicated and personable staff, whose warm hospitality greatly enhances the overall experience. The staff's friendliness and attention to detail create a welcoming atmosphere, with individuals like Ms. Ameena, Larbi, Samir, Fatima, and Emma receiving special mentions for their exceptional service.
The rooms at Borj Des Cascades & Spa are spacious and well-maintained, featuring comfortable beds that contribute to a restful stay. The cleanliness and condition of the rooms are generally lauded, with the breathtaking waterfall view from private balconies elevating the experience. Though some guests note the absence of specific amenities like hairdryers and occasional maintenance needs in bathrooms, these are overshadowed by the overall room quality and the compelling natural backdrop.
The hotel offers a varied culinary experience, with both local and international cuisine available. Guests appreciate the combination of delicious meals and a picturesque dining ambiance. The breakfast buffet receives praise for its generous offerings, though there are calls for improvement in service timing and selection. Dinner similarly enjoys positive feedback, though the menu could benefit from more diversity and consistency in restaurant availability.
While the spa promises relaxation and skilled treatments, its accessibility has been inconsistent, with closures and limited services occasionally disappointing guests. Despite this, anticipation for a fully operational spa remains high, as it would complement the hotel's tranquil appeal.
Overall, Borj Des Cascades & Spa provides a luxurious yet affordable escape, marked by spectacular views, attentive service, and a harmonious blend of elegance and nature. While certain aspects could be refined to meet five-star expectations, the enchanting setting and memorable experiences leave a lasting impression, making it a highly recommended destination at the Ouzoud Falls.
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Guests consistently praise the dedicated and personable staff, whose warm hospitality greatly enhances the overall experience. The staff's friendliness and attention to detail create a welcoming atmosphere, with individuals like Ms. Ameena, Larbi, Samir, Fatima, and Emma receiving special mentions for their exceptional service.
The rooms at Borj Des Cascades & Spa are spacious and well-maintained, featuring comfortable beds that contribute to a restful stay. The cleanliness and condition of the rooms are generally lauded, with the breathtaking waterfall view from private balconies elevating the experience. Though some guests note the absence of specific amenities like hairdryers and occasional maintenance needs in bathrooms, these are overshadowed by the overall room quality and the compelling natural backdrop.
The hotel offers a varied culinary experience, with both local and international cuisine available. Guests appreciate the combination of delicious meals and a picturesque dining ambiance. The breakfast buffet receives praise for its generous offerings, though there are calls for improvement in service timing and selection. Dinner similarly enjoys positive feedback, though the menu could benefit from more diversity and consistency in restaurant availability.
While the spa promises relaxation and skilled treatments, its accessibility has been inconsistent, with closures and limited services occasionally disappointing guests. Despite this, anticipation for a fully operational spa remains high, as it would complement the hotel's tranquil appeal.
Overall, Borj Des Cascades & Spa provides a luxurious yet affordable escape, marked by spectacular views, attentive service, and a harmonious blend of elegance and nature. While certain aspects could be refined to meet five-star expectations, the enchanting setting and memorable experiences leave a lasting impression, making it a highly recommended destination at the Ouzoud Falls.
Hotel with Swimming Pool
The hotel features an outdoor swimming pool, a garden, and a restaurant. It provides a relaxing atmosphere. It is well-regarded, with excellent reviews.
Outdoor Pool
Hotel with Outdoor Pool
This hotel boasts two outdoor swimming pools, notably a rooftop pool that provides stunning views directly overlooking the Ouzoud waterfalls, enhancing the swimming experience with a remarkable backdrop.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel for Yoga
5-Star Hotel
Guest Reviews
Nestled in a prime location amidst the majestic Ouzoud Falls, Borj Des Cascades & Spa stands out with breathtaking views that captivate every visitor. Guests consistently praise its positioning as the ideal spot for exploring the natural wonders of the waterfalls, often describing the vistas as spectacular, magnificent, and simply amazing. The hotel's architecture complements its surroundings, offering a clifftop castle experience with unobstructed views across the falls and valleys, and ensuring every room provides a stunning sight of cascading water.
The setting not only offers panoramic views but also introduces guests to the tranquility of the area, where they can enjoy small delights such as watching playful monkeys. The rooftop terrace features an inviting pool with views over the waterfalls, making it a perfect place to unwind. With its exceptional geographical placement and surroundings, the hotel promises an enriching stay for nature lovers and those seeking peace in the mountains.
Moreover, guests appreciate the kind and attentive staff, who enhance the overall experience through their impeccable service. Even the hotel's inspiring owner adds a personal touch, ensuring every guest receives a warm welcome. The combination of spectacular scenery, remarkable architecture, and dedicated hospitality makes Borj Des Cascades & Spa an unforgettable destination for anyone visiting the Ouzoud Falls.
Breakfast at Borj Des Cascades & Spa offers a mixed experience for guests, combining moments of delight with areas needing improvement. Many visitors commend the breakfast for its generous and varied buffet, featuring an array of options such as an omelette station, freshly squeezed orange juice, fruits, and pastries. Some describe the breakfast as abundant, hearty, and even exceptional, with some enjoying the luxury of a breakfast taken on a sun-bathed balcony.
Yet, opinions vary, with several guests highlighting shortcomings such as the breakfast starting later than expected, which may inconvenience early risers. Some find the overall variety and quality lacking for a hotel of its caliber, noting the absence of certain staples like omelettes in some instances and occasional delays in service. Despite these critiques, the consistent theme across reviews is the attentive service provided by staff, which many note enhances the overall dining experience. With some adjustments, the breakfast offerings at Borj Des Cascades & Spa could more consistently meet the high expectations set by its stunning setting and dedicated service team.
The dining experience at Borj Des Cascades & Spa offers a varied glimpse into Moroccan and international cuisine that caters to different tastes. Guests have found enjoyment in the restaurant's wide choice of dishes, with highlights including exceptional local and international meals, such as a superb vegetarian tagine and a noteworthy omelette. The ambiance is often praised, with a terrace offering a picturesque view of the falls, making for a memorable dining experience.
While there are positive notes about the delicious meals and the excellent service, there are some areas that have been met with lukewarm reactions. The menu, while diverse, can appear limited for those seeking more variety, particularly in terms of seafood options and drink selections. The availability of restaurants on-site can be inconsistent, with some eateries not operational and limited choices for guests looking for a buffet or a wider selection at dinner.
Noteworthy dishes are complemented by the availability of local wine, adding to the authentic culinary experience. The restaurant manages to balance the delicate flavors of Moroccan cuisine with reasonable pricing, although some guests have experienced higher costs for certain meals. Overall, the hotel offers an inviting dining environment that can greatly enhance a stay, with delicious meals served in an intimate setting accentuated by attentive staff.
Borj Des Cascades & Spa offers guests an impressive blend of comfort and stunning natural beauty. The hotel rooms are consistently praised for their spaciousness and cleanliness, providing a cozy and welcoming atmosphere. With comfortable, often large beds and clean, well-maintained interiors, the accommodations make for a relaxing stay. A highlight for many guests is the breathtaking view of the waterfalls, visible from private balconies featured in most rooms. This beautiful and unique vista enhances the overall experience, offering a memorable backdrop to an already pleasant stay.
While the overall setting and room conditions receive high marks, some guests have noted a few minor drawbacks. The absence of amenities such as hairdryers, robes, and slippers in what is expected to be a five-star experience was mentioned. Additionally, a few reviews highlighted issues with room temperature and isolated cleanliness concerns. Despite these points, the magnificent views, exceptional room quality, and comfortable bedding appear to significantly contribute to a satisfying experience at the Borj Des Cascades & Spa.
Borj Des Cascades & Spa is praised by guests for its exceptional bedding experience, as evident from the numerous positive remarks about the hotel's beds. The majority of reviews highlight the comfortable and spacious beds, with many guests describing them as being some of the comfiest they have experienced. The sheets are noted for being crisp and clean, contributing to an overall cozy and inviting sleeping environment. Additionally, the rooms are appreciated not only for their comfortable bedding but also for their considerable size and accompanying terraces, which often provide stunning views of the nearby waterfall. While most guests found the beds to be extremely comfortable and conducive to a restful night's sleep, a few pointed out that they encountered issues such as noisiness or overly firm mattresses. Nonetheless, the general consensus is that Borj Des Cascades & Spa offers an excellent sleeping experience that enhances the overall comfort of the stay.
Borj Des Cascades & Spa has garnered an abundance of praise for its overall cleanliness and appealing architecture. The majority of reviewers commend the hotel for its spotless rooms and impeccably maintained spaces. Guests have highlighted the crisp, clean sheets and plush towels, emphasizing top-notch linens that enhance their stay. The staff plays a significant role in maintaining the cleanliness, while being friendly and attentive, contributing to an environment where guests feel comfortable and well cared for.
The hotel's gardens stand out as clean and well-kept, offering a serene atmosphere that complements the spacious rooms. Many guests appreciate the immaculately maintained common areas and the overall tidiness of the hotel, with certain reviews even describing the cleanliness as exceptional. However, there are occasional mentions of areas, specifically bathrooms, that could benefit from more thorough maintenance.
While the environment and cleanliness are generally praised, some reviews indicate the need for improvements, especially in the bathrooms and specific facilities. Overall, Borj Des Cascades & Spa provides a clean and inviting space, with room for enhancement in specific areas to meet guests' high expectations consistently.
The staff at Borj Des Cascades & Spa consistently receives high praise from guests for their exceptional friendliness and helpfulness. Guests frequently highlight the team's welcoming nature and attentiveness, noting that they make every effort to ensure a pleasant stay. The professionalism and kindness exhibited by the staff contribute significantly to the hotel's warm atmosphere, with specific mentions of individuals like Ms. Ameena, Larbi, Samir, Fatima, and Emma, who go above and beyond in their roles. Many guests feel a familial connection, expressing gratitude for the personalized care they received. While there are mentions of overstretched staff and occasional lapses in reception service, the overall impression is overwhelmingly positive, with many guests recommending the hotel for its exceptional service. The dedication and attentive service of the team leave a lasting impression, reinforcing the hotel's reputation as a welcoming and accommodating destination.
Borj Des Cascades & Spa seems to offer a promising spa experience, particularly highlighted by rave reviews about the skilled spa staff, such as the gommage treatment which left guests impressed. However, it's important to note that the spa operations have faced various accessibility issues. Many guests expressed disappointment due to the spa being closed or under renovation during their stay, leaving a sense of unfulfilled expectations. Some visitors mentioned that spa services need to be reserved beforehand and are available only on individual request, which might not align with the advertised ease of access. Additionally, instances of the steam room and pool being unavailable contribute to a certain inconsistency in facility services. Despite these setbacks, the anticipation of a functional spa experience remains high among guests, especially seeking relaxation during their hotel stay.
Borj Des Cascades & Spa offers an impressive pool experience that stands out for its scenic beauty and tranquility. The hotel boasts two remarkable infinity pools, each providing breathtaking views of the surrounding landscapes and the majestic waterfalls. The rooftop pool, in particular, is highlighted as a stunning spot, offering panoramic vistas that capture the essence of the natural beauty around. Despite some reports of the rooftop pool needing more maintenance at times, guests describe it as a delightful experience, especially when enjoyed under the stars or with the backdrop of a lit chimney on cooler nights. The ambience around the pools is generally described as magical and peaceful, contributing to a breathable and relaxing environment. With spacious and beautifully fashioned pool areas, the hotel offers visitors a serene escape with ample seating and vantage points to soak in the views. While some guests noted the underutilization of the facilities during less busy times, the overall experience is accented by the splendid location, allowing for a harmonized blend of luxury and nature.
Borj Des Cascades & Spa exhibits contrasting feedback from guests, especially regarding its five-star rating. While some believe the establishment truly merits its five-star status, others feel it falls short of such high acclaim. Concerns are raised about various aspects that detract from a five-star experience, such as breakfast quality, which some compare unfavorably to less luxurious standards, and inconsistent service, including issues like water supply disruptions. The staff attire also raised questions among some guests expecting a more uniform presentation standard for such a high-rated hotel.
Despite these critiques, there is consensus on the allure of the hotel's location and the mesmerising views of the waterfalls, which remain standout features for many guests. However, the gap between expected five-star facilities and the reality faced by guests is notable, with some expressing a sense of disappointment in the overall experience provided. While the enchanting views might captivate, the sentiments regarding the hotel’s claimed star rating vary significantly, indicating that while certain aspects shine, others require attention to align truly with high-end hospitality expectations.
Nestled in an exceptional setting, Borj Des Cascades & Spa offers an enticing blend of luxury and affordability. Guests frequently marvel at the splendid establishment, which boasts an impressive location and panoramic views that are nothing short of extraordinary. The hotel provides a versatile experience, catering to those seeking relaxation, adventure, or simply a luxurious getaway without breaking the bank.
While some guests note that the hotel may have seen better days, the overarching sentiment is one of an unparalleled experience. The elegance and beauty of the environment consistently captivate visitors, making it a standout destination for those in search of a high-quality and memorable stay. The unique ambiance ensures a touch of luxury that resonates with guests, offering an experience that promises to be unforgettable.
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Location
The setting not only offers panoramic views but also introduces guests to the tranquility of the area, where they can enjoy small delights such as watching playful monkeys. The rooftop terrace features an inviting pool with views over the waterfalls, making it a perfect place to unwind. With its exceptional geographical placement and surroundings, the hotel promises an enriching stay for nature lovers and those seeking peace in the mountains.
Moreover, guests appreciate the kind and attentive staff, who enhance the overall experience through their impeccable service. Even the hotel's inspiring owner adds a personal touch, ensuring every guest receives a warm welcome. The combination of spectacular scenery, remarkable architecture, and dedicated hospitality makes Borj Des Cascades & Spa an unforgettable destination for anyone visiting the Ouzoud Falls.
Breakfast
Yet, opinions vary, with several guests highlighting shortcomings such as the breakfast starting later than expected, which may inconvenience early risers. Some find the overall variety and quality lacking for a hotel of its caliber, noting the absence of certain staples like omelettes in some instances and occasional delays in service. Despite these critiques, the consistent theme across reviews is the attentive service provided by staff, which many note enhances the overall dining experience. With some adjustments, the breakfast offerings at Borj Des Cascades & Spa could more consistently meet the high expectations set by its stunning setting and dedicated service team.
Dinner
While there are positive notes about the delicious meals and the excellent service, there are some areas that have been met with lukewarm reactions. The menu, while diverse, can appear limited for those seeking more variety, particularly in terms of seafood options and drink selections. The availability of restaurants on-site can be inconsistent, with some eateries not operational and limited choices for guests looking for a buffet or a wider selection at dinner.
Noteworthy dishes are complemented by the availability of local wine, adding to the authentic culinary experience. The restaurant manages to balance the delicate flavors of Moroccan cuisine with reasonable pricing, although some guests have experienced higher costs for certain meals. Overall, the hotel offers an inviting dining environment that can greatly enhance a stay, with delicious meals served in an intimate setting accentuated by attentive staff.
Rooms
While the overall setting and room conditions receive high marks, some guests have noted a few minor drawbacks. The absence of amenities such as hairdryers, robes, and slippers in what is expected to be a five-star experience was mentioned. Additionally, a few reviews highlighted issues with room temperature and isolated cleanliness concerns. Despite these points, the magnificent views, exceptional room quality, and comfortable bedding appear to significantly contribute to a satisfying experience at the Borj Des Cascades & Spa.
Beds
Cleanliness
The hotel's gardens stand out as clean and well-kept, offering a serene atmosphere that complements the spacious rooms. Many guests appreciate the immaculately maintained common areas and the overall tidiness of the hotel, with certain reviews even describing the cleanliness as exceptional. However, there are occasional mentions of areas, specifically bathrooms, that could benefit from more thorough maintenance.
While the environment and cleanliness are generally praised, some reviews indicate the need for improvements, especially in the bathrooms and specific facilities. Overall, Borj Des Cascades & Spa provides a clean and inviting space, with room for enhancement in specific areas to meet guests' high expectations consistently.
Staff
Spa
Pool
5 Star
Despite these critiques, there is consensus on the allure of the hotel's location and the mesmerising views of the waterfalls, which remain standout features for many guests. However, the gap between expected five-star facilities and the reality faced by guests is notable, with some expressing a sense of disappointment in the overall experience provided. While the enchanting views might captivate, the sentiments regarding the hotel’s claimed star rating vary significantly, indicating that while certain aspects shine, others require attention to align truly with high-end hospitality expectations.
Luxury
While some guests note that the hotel may have seen better days, the overarching sentiment is one of an unparalleled experience. The elegance and beauty of the environment consistently captivate visitors, making it a standout destination for those in search of a high-quality and memorable stay. The unique ambiance ensures a touch of luxury that resonates with guests, offering an experience that promises to be unforgettable.
Yes, Borj Des Cascades & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Borj Des Cascades & Spa.
Yes, Borj Des Cascades & Spa welcomes dogs.
No, parking facilities aren't available at Borj Des Cascades & Spa.
Yes, Borj Des Cascades & Spa has a gym.
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